My Alarm Center

• Variety of Home Security and Home Automation Packages
• Additional Alarm Monitoring Services
• Security Camera Surveillance
• No-Hassle Transfer Service

Variety of Home Security and Home Automation Packages

Powered by Alarm.com's professional monitoring, My Alarm Center provides homeowners with a variety of home security and smart home packages that can be catered to the customer's specific security needs:

Traditional Landline: $19.99+ per Month

• 24/7 intrusion and fire monitoring
• Local professional installation and five-star customer service
• Yard/window signage and backup battery
• Customer knowledge base

Basic Cellular: $29.99+ per Month

• All features of the Traditional Landline alarm system plan
• LTE cellular monitoring and z-wave technology

Cellular+: $39.99+ per Month

• All features of the Basic Cellular plan
• Mobile app and real-time alerts
• Remote arm and disarm

Smart Home: $49.99+ per Month

• All features of the Cellular+ plan
• Home automation and home energy management integration

Smart Home + Video: $49.99+ per Month

• All features of the Smart Home plan
• Video analytics and video verification

The security company's home automation service allows customers to easily take control of every aspect of their home security and energy management:

• Smart lighting and smart thermostat
• Remote arm and disarm function
• Keyless entry (smart lock)
• Video doorbell camera
• Two-way voice camera
• HawkVision video services

Smart home customers can also set up their own custom rules and triggers and geo-location services.

Additional Alarm Monitoring Services

To fortify its home security system offering, My Alarm Center provides customers with additional monitoring services:

• Fire and carbon monoxide detector
• Flood sensor
• Personal emergency and life safety
• Video monitoring

Security Camera Surveillance

My Alarm Center provides state-of-the-art video monitoring that automatically detects potentially hazardous activity and reports to emergency personnel in real time. Video surveillance and professional monitoring is 24/7, meaning the second an alarm is triggered, a security specialist will be alerted right away to assess the threat. If the threat is valid, the specialist will contact the proper authorities to neutralize it. My Alarm Center's video alerts are smart, meaning they will learn to tell the difference between a pet and an actual intruder.

No-Hassle Transfer Service

If a homeowner wants to move to a new house, My Alarm Center provides a no-hassle transfer service to help move the security system to the new location. Homeowners could earn up to $200 in credit if they 1) transfer their security service through My Alarm Center and 2) if the new occupants of the home sign up for home security with the company. My Alarm Center can even integrate its monitoring services with existing systems.

• Undisclosed Fees
• Undisclosed Contract Length
• Undisclosed Equipment Offering

Undisclosed Fees

Unfortunately, My Alarm Center does not disclose its installation, cancellation, or other fees associated with its security system. These fees are calculated based on the specific services offered and other system components; that said, if the company has standard fees that apply to all systems outside of its monthly monitoring fees, it makes no mention of them.

Undisclosed Contract Length

My Alarm Center does not mention the minimum contract requirements for use of its monitoring service and home security system. Companies typically require customers to agree to anywhere between one and five years of service, and will sometimes assign fees should the customer wish to discontinue services prior to the contract's expiration.

Undisclosed Equipment Offering

The company does not explicitly disclose the equipment, such as a door or window sensor, motion sensor, control panel, etc. Providing this information on the company website will empower customers to make a more informed decision.