Richmond Alarm Company
Is This Your Business?Richmond Alarm Company provides custom designed home security solutions for its Virginia customers. The family owned and operated company provides security systems, fire detection alarms, video surveillance, intercom systems, home automation services, and access control systems. The home security company charges customers $44.95 per month for its 24/7 professional monitoring from its own UL-certified central monitoring station. Customers must also pay $299 upfront for professional installation plus selected equipment costs.
Top Ranked Companies
The Good
- 24/7 Professional Monitoring
- Mobile Remote System Access
- Complete Video Surveillance Technology
- Medical Alert Technology
The Bad
- Expensive Upfront Costs
- No Contract Length Disclosure
- Limited Equipment Warranty
- Undisclosed Service Fees
The home security company is not fully transparent to the general public on its corporate website regarding its products and services. There is no pricing information on home security equipment and customers may have to pay for these products upfront. There is a $299 upfront professional installation fee and the company does not disclose costs for service transfers and repairs. Richmond Alarm does not disclose lengths for its home security contracts and customers may be subject to automatic renewal clause and early termination fees. A limited warranty for one year is available on equipment and labor. Customers are responsible for these costs after this point. An alarm permit is required to be purchased prior to activation to ensure monitoring response from local authorities and must be renewed yearly at the customer's expense. Home automation services do not appear to offer garage door entry access.
The Bottom Line
Richmond Alarm offers a comprehensive range of customizable home security solutions for Virginia residents. Home security systems feature professional installation, mobile remote system access, limited equipment warranty, and 24/7 professional monitoring. However, upfront costs can be expensive and the company is not fully transparent on all products and services.
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