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Guardian Protection Reviews

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8.7

Overall Score

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Doris Baltimore, MD

The monthly payments are reasonable. Their security equipment is nice. They do a good job.

4 years ago

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Reply from Guardian Protection

Hi Doris,
Thank you for choosing Guardian Protection! It's great to hear you are finding the professional security services affordable and helpful.

Jun. 23rd, 2020

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Anonymous Bradenton, FL

It was recommended by the home builder but I wish it were less complicated so we could make it work.

4 years ago

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Reply from Guardian Protection

Hi there,
Thank you for taking the time to share customer feedback. Our customer care staff would be happy to help run you through a no-charge system explanation; just give us a call at your convenience at 1-800-PROTECT.

Jun. 19th, 2020

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Marco Zephyrhills, FL

When I bought the home it was included in the bundle. The equipment is easy to use.

4 years ago

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Reply from Guardian Protection

Hi Marco,
Thank you for being a part of the Guardian Protection family! Guardian Protection is proud to help protect what matters most to you every day with professional security solutions.

Jul. 14th, 2020

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David Port Charlotte, FL

It always works. They always answer the phone when I have a problem.

4 years ago

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Reply from Guardian Protection

Hi David,
Thank you for taking the time to share great customer feedback! Guardian Protection is dedicated to your safety and helping to protect what matters most with professional security monitoring.

Jun. 23rd, 2020

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Wilcox

It’s been cool. I haven’t had any issues so far and the customer service is great.

4 years ago

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Reply from Guardian Protection

Hi Wilcox,
Thanks so much for taking the time to share a cool review of Guardian Protection! We appreciate your feedback and business very much.

May. 19th, 2020

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Robert

We've only been using it for a week or so but the alarm system is working.

4 years ago

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Reply from Guardian Protection

Hi Robert,
Welcome to the Guardian Protection family! Please let us know if you ever have additional questions.

May. 19th, 2020

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Patsy

They answer all the questions I asked them. I sleep better at night.

4 years ago

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Reply from Guardian Protection

Hi Patsy,
Thanks so much for being a 5-star customer of Guardian Protection! It's great to hear the professionally monitored security is bringing you the peace of mind you deserve.

May. 19th, 2020

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Steven

The builder recommended Guardian to us. The system is easy to use.

4 years ago

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Reply from Guardian Protection

Hi Steven,
Thank you for including Guardian Protection home security in your new build! We are honored to be your security provider and will work hard every day to bring you additional peace of mind.

May. 19th, 2020

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Pam

The system was already installed in our house. It's easy to use.

4 years ago

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Nazarine Jr

They have been working hard every time I needed them. It gives me peace of mind.

4 years ago

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Jeffrey

The equipment is very up-to-date and high-tech. I feel secure.

4 years ago

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Reply from Guardian Protection

Hi Jeff,
Thank you for taking the time to share a 5-star review, it's great to hear the top of the line security equipment from Guardian is serving you well!

May. 19th, 2020

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Renee

They give you options for front and backyard. I haven't had to use customer support.

4 years ago

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Reply from Guardian Protection

Hi Renee,
Thank you for choosing Guardian Protection! We will work hard every day to bring you the best in security and additional peace of mind.

May. 19th, 2020

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Fred

They responded to my technical issues immediately. They never gave me a credit with the equipment I received and they overcharged me for installation.

4 years ago

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Reply from Guardian Protection

Hi Fred,
I'm sorry to hear you've had trouble with the credit; please use the 'Private Response' option here to message us your address of service.

May. 19th, 2020

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Jeff McMullen

Response time has been good. Customer service is a strength.

4 years ago

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Reply from Guardian Protection

Hi Jeff,
Thank you for being a 5-star customer of Guardian Protection! It's great to hear the quick response times on alarms are providing you the peace of mind you deserve.

May. 19th, 2020

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T.S.

We like the ability to control different aspects of the system remotely

4 years ago

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Reply from Guardian Protection

Hello,
Thank you for taking the time to share a great 5-star review for Guardian! It's awesome to hear the smartphone app is bringing you the convenience and peace of mind you deserve.

May. 19th, 2020

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Krista Barezinsky

The doorbell video feature has been convenient and the technology seems stable and sound.

4 years ago

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Reply from Guardian Protection

Hi Krista,
Thank you for being a part of the Guardian Protection family! It's great to hear you are enjoying the innovative smart security solutions.

May. 19th, 2020

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Courtney Kozek

Great! Customer service was professional, tech was friendly and knowledgeable.

4 years ago

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Reply from Guardian Protection

Hi Courtney,
Thank you for being a 5-star customer of Guardian Protection! It's wonderful to hear the technician treated you with the respect you deserve!

May. 19th, 2020

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William A Nahod

they were very professional and very helpful, answered all my questions and help with start up

4 years ago

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Reply from Guardian Protection

Hi William,
Thank you for reviewing your customer experience with Guardian Protection! It's great to hear the professional installation was helpful.

May. 19th, 2020

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Ryan

Great experience so far, the customer service team is fantastic!

4 years ago

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Reply from Guardian Protection

Hi Ryan,
Thank you for the great customer feedback! It's wonderful to hear that customer support has been helpful when needed!

May. 19th, 2020

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Philistine Kansas City, MO

Home security is important and I like the monitoring that Guardian Protection has

4 years ago

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Reply from Guardian Protection

Hello,
Thanks so much for taking the time to share great customer feedback, we appreciate your business!

May. 15th, 2020

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Diana Martinsburg, WV

Guardian Protection is easy to use. I picked them based off internet research

4 years ago

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Reply from Guardian Protection

Hi Diana,
Thanks so much for reviewing your experience with Guardian Protection and it's great to hear you did your homework before deciding on a security company! We will be here to help protect your world every day.

May. 15th, 2020

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Cristobal Royse City, TX

Very good company, very professional. This system protects my family.

4 years ago

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Reply from Guardian Protection

Thank you for being a 5-star customer of Guardian Protection, we appreciate your feedback and continued business!

May. 15th, 2020

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Natalie Selbyville, DE

They they installed it they were very easy to work with. Equipment is good.

4 years ago

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Michael E. Zionsville, IN

Great experience, staff extremely knowledgeable and helpful.

4 years ago

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Reply from Guardian Protection

Hi Michael,
Thank you for being a 5-star customer of Guardian Protection; we are honored to be your home security provider of choice.

May. 11th, 2020

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Nora rhadbane Boerne, TX

Very friendly, good equipment giving our family a sense of security.

4 years ago

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Reply from Guardian Protection

Hi Nora,
Thank you for taking the time to share a 5-star review for Guadian Protection. It's wonderful to hear the professionally installed and monitored security system is providing you the additional peace of mind you deserve each day.

May. 11th, 2020

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Rey San Antonio, TX

allowing more data to record more video and a faster response from the doorbell

4 years ago

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Reply from Guardian Protection

Hi Rey,
Thank you for taking the time to share feedback on your customer experience. We are always looking for ways to improve!

May. 11th, 2020

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Yonas Houston, TX

It's easy to use. Less confusion and it's affordable. Customer service is very supportive.

4 years ago

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Reply from Guardian Protection

Hello Yonas,
Thanks so much for taking the time to share great customer feedback, we appreciate your business!

May. 8th, 2020

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Anonymous Richmond, TX

It's easy to work the equipment and I haven't had any problems as of yet.

4 years ago

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Reply from Guardian Protection

Hello,
Thank you for the 5-star customer review! We appreciate your feedback and business very much.

May. 5th, 2020

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John Rehoboth Beach, DE

The equipment is very high tech. The people are very nice and professional.

4 years ago

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Reply from Guardian Protection

Hi John,
Thank you for choosing Guardian Protection! It's great to hear the top of the line security system is bringing you the peace of mind you deserve.

May. 5th, 2020

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Elbert Hyattsville, MD

The system is very simple, very easy, and high tech. They show they care.

4 years ago

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Reply from Guardian Protection

Hi Elbert,
Thank you for being a 5-star customer of Guardian Protection! Our customer care is happy to help any time you may have questions.

May. 4th, 2020

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Dominick Vineland, NJ

Extremely knowledgeable, basically nice people and good product.

4 years ago

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Reply from Guardian Protection

Hi Dominick,
Thank you for taking the time to share great 5-star customer feedback! Guardian Protection is dedicated to helping to protect what matters most to you every day.

May. 4th, 2020

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Mohammed Princeton, TX

They are very prompt in responding to calls.The equipment is good quality.

4 years ago

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Reply from Guardian Protection

Hi Mohammed,
Thank you for being a 5-star customer of Guardian Protection! We are honored to help protect your world every day.

May. 4th, 2020

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Brian Parrish, FL

The equipment seems to work right and I have peace of mind from the system.

4 years ago

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Reply from Guardian Protection

Hi Brian,
Thank you for providing 5-star customer feedback! Guardian Protection is proud to help protect your world every day.

May. 4th, 2020

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Will Milton, DE

So far, anytime our alarm has gone off, they've called us immediately.

4 years ago

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Rich Mars, PA

Customer service was very responive and that gives us peace of mind.

4 years ago

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Reply from Guardian Protection

Hi Rich,
Thank you for reviewing your customer experience with Guardian Protection. We are honored to help protect your world every day!

May. 4th, 2020

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Mary Wilmington, DE

They had a good deal and the equipment fits well within my apartment.

4 years ago

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Carlos San Antonio, TX

I like the app. I'm having issues with the sensitivity of the camera that they gave us.

4 years ago

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Darnell Mesquite, TX

I love the mobile access. Easy operating, takes all the hassle out of it.

4 years ago

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Eric Summe Cincinnati, OH

Everything is good but would like an idea of rate change info in advance......

4 years ago

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Reply from Guardian Protection

Hi Eric,
Thank you for being a 5-star customer and for sharing helpful feedback to help us improve! We appreciate you very much.

Apr. 27th, 2020

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Terry Woloshin Noblesville, IN

Awesome! Great salesman. Instalation went well and Vernon was a great help.

4 years ago

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Reply from Guardian Protection

Hi Terry,
Welcome to the Guardian Protection family! It's wonderful to hear you enjoyed the security system installation and please reach out if you ever have questions!

Apr. 27th, 2020

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Vin

Great customer service re phone. Responsive and great listening skills

4 years ago

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Reply from Guardian Protection

Hi Vin,
Thank you for taking the time to share 5-star feedback on your recent phone support experience; we are proud to be your home security provider and we're always happy to help!

Apr. 21st, 2020

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Edward J Bailey

Very Professional, Quality Work.Very Respectful to there Customers

4 years ago

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Reply from Guardian Protection

Hi Edward,
Thank you for being a 5-star customer of Guardian Protection we appreciate you and will work hard to bring you top of the line security services and peace of mind.

Apr. 21st, 2020

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Lynette Thomson

I feel very secure. I just wish my alarm could be adjusted to be louder at night.

4 years ago

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Reply from Guardian Protection

Hi Lynette,
Thank you for taking the time to share a helpful customer experience! Guardian Protection is proud to offer the latest in home security solutions to our valued customers.

Apr. 13th, 2020

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Kendrick jones

Fair price and very professional they make the set up and explaining the system very easy.

4 years ago

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Reply from Guardian Protection

Hi Kendrick,
Thank you for taking the time to share your customer experience! It's great to hear the professional installation is providing the security you deserve.

Apr. 13th, 2020

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Kenia

Everything has been good no issues with service at this time.

4 years ago

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Reply from Guardian Protection

Hi Kenia,
Thank you for taking the time to share 5-star customer feedback! Guardian Protection is proud to be your home security provider of choice.

Apr. 13th, 2020

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mark

very easy to work with , im happy with the service and protection im getting

4 years ago

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Reply from Guardian Protection

Hi Mark,
Thank you for taking the time to share 5-star customer feedback! Guardian Protection is dedicated to helping to protect what matters most to you every day.

Apr. 13th, 2020

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Patricia

My experience is very good, the agent was nice and explained everything to us

4 years ago

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Reply from Guardian Protection

Hi Patricia,
Thank you for reviewing your recent customer care experience! Guardian Protection is dedicated to helping to protect what matters most to you.

Apr. 15th, 2020

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Carolyn Sykesville, MD

I've called them several times and got problems resolved quickly.

4 years ago

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Reply from Guardian Protection

Hi Carolyn,
Thanks so much for taking the time to share your customer experience. Guardian Protection is dedicated to helping to protect your world.

Apr. 8th, 2020

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Anonymous Washington, DC

I'm able to talk to someone twenty four hours a day, seven days a week. The app is user friendly.

4 years ago

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Reply from Guardian Protection

Hi there,
Thank you for sharing a great benefit of the 24-hour professional monitoring by Guardian Protection, we appreciate your business very much!

Apr. 8th, 2020

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Angela Dayton, OH

They have great customer service. Very easy to use the equipment.

4 years ago

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Reply from Guardian Protection

Hi Angela,
Thank you for being a 5-star customer! It's great to hear you had a helpful customer experience and are enjoying the security system.

Apr. 8th, 2020