- Prices Not Disclosed on Website
- Fluent Security Cost
- Three-Year Contract
- Negative Fluent Security Reviews
- Short Equipment Warranty
- $99 Moving Fee
- No 30-Day Money-Back Guarantee
Prices Not Disclosed on Website
Fluent Security doesn't post any pricing information on its website, rather the company asks that you contact them so it can provide you with a custom quote based on your specific needs. That's not necessarily a bad thing because by doing so you will only be paying for those products and services you actually need. However, this is definitely inconvenient for customers looking to quickly and easily compare Fluent Security's prices to other home security providers.
Fluent Security Cost
Fluent Security has high monthly monitoring rates starting at $51.99 with upfront fees starting at $99. Fluent Security costs will vary depending on the plan you select (home automation and added security equipment will increase your monthly fee), and all security packages require a 36-month contract.
Fluent Security requires a three-year contract for its services. This is a somewhat common contract length within the home security industry but with the company's higher monitoring prices, this may prove to be too expensive for consumers. Especially with a moving fee and no money-back guarantee, be sure to understand all the terms before committing to Fluent Security's long-term contract.
Negative Fluent Security Reviews
Although there isn't a large amount of Fluent Security quite yet, the majority of the current reviews are extremely negative. Consumers note poor customer service, dysfunctional equipment, and lengthy contract. Poor reviews don't provide peace of mind to consumers that Fluent Security is a quality home security solution.
Short Equipment Warranty
Fluent Security only offers a 90-day warranty for its products. Most home security providers offer 2-year warranties or even lifetime warranties. With such a short equipment warranty, consumers may have to offer up their own money to replace any broken or malfunctioning products.
$99 Moving Fee
Fluent Security does offer removal, transport, and reinstallation services to its customers, however, the company charges $99 to move the security system to a new location. Many security providers offer moving options free of charge. This is unfortunate for any consumers who may move during their contract with Fluent Security. If this is the case, you may want to consider looking into a home security provider that does not charge a moving fee.
No 30-Day Money-Back Guarantee
Unlike many home security companies, Fluent Security does not offer a 30-day money-back guarantee. The company does allow you to cancel your services for up to three days after you sign your agreement. However, this is not an ample amount of time for customers to change their minds if they decide Fluent Security is not for them. If you want more of a trial period, we suggest looking into other home security providers.
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