Alder provides a broad line of home security systems with 24/7 professional monitoring and mobile control. Coupled with industry-leading emergency response times, Alder offers professional installation or a proprietary do-it-yourself installation option and ships the alarm systems directly to the customer's home.
The do-it-yourself setup is simple and takes about 15 minutes to complete. Alder home security starts at $34.99 per month and requires a three-year contract.
Read the following Alder home security review below to see what the alarm company has to offer (e.g. equipment and policy details), as well as determine what customers have to say about the security provider.
Alder home security systems start at $34.99 for monthly monitoring with no upfront fees and a three-year contract. Over the course of the 36-month contract, you'll pay close to $1,300. Alder customers also have a DIY installation option.
Alder has a price-lock guarantee, so you can have peace of mind that your plan cost will not increase over time. Alder's home security costs are on the lower end of security pricing, as many companies charge upwards of $40-$50 per month with extra installation and equipment fees.
Alder Security includes the industry-standard 24/7 professional monitoring along with the added function of mobile remote system access through a web-enabled device. Alder Security also provides video surveillance for your doorbell as well as indoor and outdoor cameras for customers to monitor and record home activity from any remote location.
Camera angles can be adjusted directly from the customer's mobile device for clearer views. Customers can also remote arm the system and lock doors directly from their mobile device and receive real-time text and email notifications when alarms are triggered.
Each Alder system also offers cellular service with no phone line required.
Alder Security's fire, smoke alarm, and carbon monoxide detectors instantly warn customers of environmental threats and trigger a response from local emergency personnel.
Alder systems are fully compatible with cutting-edge technology such as Amazon Echo. These devices enable customers to use voice commands to control home security features.
Alder Security offers portable medical pendants that can be pressed to access emergency help anytime, which is less common among home security companies. This makes the systems especially appealing if the owners are in their senior years and may occasionally need emergency medical assistance.
Alder Security has one of the quickest response times in the industry. Some home security companies can take up to 30 seconds to respond to an emergency signal, but each Alder alarm system can potentially respond in less than three. That's ten times as quick.
Unlike some other home security providers, Alder does not require you to have a certain credit score to gain access to its services. You may purchase an Alder security system with or without credit.
Alder home security systems have all the bells and whistles you should need for a full-protected home. Equipment includes:
Alder also provides a lifetime warranty for its products.
Although not overwhelmingly negative, Alder home security reviews include a large number of low-star ratings, making its overall star-rating subpar. The majority of dissatisfied consumer reviews highlight a difficult cancellation process, cancellation fees, and deceiving contract lengths.
Home automation services with Alder Security are limited when compared to similar industry offerings. Customers do not have the option for garage door access or small appliance control devices.
Existing home automation equipment includes smart locks, security cameras, thermostat control, lighting control, and mobile app alerts. However, these features (including the Alder app) likely cost extra for homeowners, but the amount isn't specified on the company's website.
Alder does not list its pricing information on its website. This makes it difficult for customers to quickly compare Alder's pricing to other home security providers. The website encourages you to call an Alder representative to get a personalized quote.
Alder home security only offers cellular monitoring, neglecting wireless/broadband and landline monitoring equipment. This may be limiting to homeowners who prefer wireless/broadband or landline monitoring options over cellular.
Call our recommended rep over at Alder below.
I feel that the security system is way to basic. I feel like it's capable of doing more! The app needs to be revamped and redesigned. It's needs to have more capabilities like know the crime in your neighborhood and more user friendly.
Great no complaints so far dependable and reliable service.
love them they are fast with checking if u need help and they are nice as well
Awesome and live customer service and outstanding support group ....
I am disappointed with the limited area view of the cameras. Also, I was not advised there are 2 different charges from 2 different companies. Alder & Kami. The quality is not worth the charge.
Real Response, Fast Alerts, easy installation for home
Disappointed with the performance of the unit being able to continually monitor the door sensors from a very reasonable distance. The sensors keep disconnecting from the master station. Even after repeatedly replacing batteries in the sensors. We have been unable to reach a human being for help.
I ask them numerous of times to get back to me to fix my panel and the cameras and no one has yet to call me. But they call daily for payment though.
They had me sign a five year contract without telling me it was a five year contract.
Not user friendly at all. No way to manage via computer. App hard to navigate.
No problems with system! Love it! The service has been great! Easy to use and I never had any problems with the service or the equipment! But most of all I love my outdoor camera! I can see from my entire driveway!
Well to be honest my back door sensor went out 3 months ago. I talk with customer service bout this was the second time it went out no response. My alarm was triggered because door was not fully closed the response team called and ask if it was a false alarm and I said yes but still had the local mpd come out and I was charged.
very positive all representatives are very friendly and well informed about the products
horrible communication, third party issues, Not helpful at all
N J Dunmore
Easy, reliable and expeditious responses to questions or concerns
I like the notification of the door opening, but I feel I didn't get enough time to consider my agreement and now feel stuck in a contract I no longer want.
Marvelous no issues with connection or surveillance.
good i was showing the wife how the system worked and after I got in the shower well she set the alarm off and I couldn't find my phone so the police were call and arrived in a matter of minutes
would like 24/7 service and that the camera has limited space
Only one experience which was a mistake that was created by my cat. However, ASAP Alder called, my friend emergency contact called and the police came to my home. I call that great response.
Excellent good service and customer service
good experience. A little overpriced. Have had no problems so far.
So sad they will not help you. When your 75 year old mother no longer has a home, moves in with you, and has been paying them $45 a month for 4 years, and they will not cancel the last year of the "contract" until it is paid 90% in full. They put themselves first. Believe what you read. I hope they are not in business much longer, save yourself from this nightmare #customerslast.
I txs to have send somebody to fix the setting of were the alarms want off and no response
Camera is beneficial in monitoring driveway and front porch.
Great! any time my alarm goes off I get checked on.
Very good. Feeling very assured, if we were to get burgled, they would deter them.
Its an awesome security service easy to install.
Forgot to turn the alarm off as I was entering my home and nothing happened! It could've been someone breaking in.Also I put the wrong code in another time and I kept putting the wrong code in and nobody' called back. Once again it could've been someone breaking in
Alder has been the best experience out of other alarm
Iffy at best!!! I have had issues with sensors not alerting when the doors were opened. I have had the panel go off when just sitting watching tv and alarm not armed. But the biggest complaint I have is I wasn't told that I need to register my alarm with the sherrifs department. I was fined for the false alarm and fined for not having my alarm registered. Really makes me want to do away with the alarm in all actuality.
It was relatively easy to install. It works and we get calls when the alarm goes off. Our prior security monitoring company did not call.
They have a quick response and call back
Great I love this company I love everything that this company bring and does for their customers
Not very good customer service . Wait times are ridiculous
Waste of money could have bought all the items from Best Buy. Customer service failed to help with the equipment issues.
The service is great. But needed a replacement camera. It took weeks to get it. They're parts department needs to speed up a lot.
I purchased the Alder product after speaking with a sales person over the phone. I was told information that was misleading and turned out not to be true. I asked to discontinue the service but was told I couldn't do that. I cannot afford the service yet every month the continue to bill me. I have had to cut back on my prescriptions in order to continue to pay this bill. I don't understand why your company treats people this way.
I'm very unhappy it has been a year still haven't received what I request from day one of enrollment customer service always state someone will call me
Easy to install with good service with any questions
Poor, HORRIBLE response time when trying to email/call customer support
Very responsive and very quick the have police there within minutes.
My alarm has went off many times. To this date not 1 type of authority has showed up. Delay in duration time in app and home system update time, Long wait times via phone in re to tech trouble shooting. False sensor readings
Excellent service, easy to install and to operate.
Wonderful. Been with this for 1 year and the service has been nothing but on point. I was referred to Alder by a family member and I haven't had any problems. Thanks Again Alder
My experience has been good. There have been a couple of strange occurrences of alarms being triggered that didn't have any reason to be but everything seems to be fine
The cameras that were sent to me don't link to the Adler app, no problem, the interface just needs to be merged between the two. My real problem is that the cameras that are supposed to last 4 months, might last 3 days, even when set to low sensitivity with 6 second recording. The cameras also won't pick anything up unless it's roughly 10 feet in front of them, any distance longer than that and they never pick it up.
Great customer service and I love feeling safe in home
My experience with Alder has been great! My home security system was easy to setup. Customer service has been excellent. Great security system for a good price. Would definitely recommend!
Not a very good experience. Customer service is not helpful. Equipment is cheap.