Alarm Monitoring Service of Atlanta Logo

Alarm Monitoring Service of Atlanta

star_border star_border star_border star_border star_border
0 User Reviews
error This company may not service all states.
See states serviced
LAST UPDATED: September 3rd, 2021

Alarm Monitoring Service of Atlanta (AMSA) was founded in 1995. The company provides security systems to both residential and commercial clients in more than 30 states. AMSA was named one of Atlanta's "Top Ten Alarm Companies" by the Atlanta Business Chronicle for 2008, 2009, 2010, 2011 and 2012 and awarded Angie's List's "Top 5% Super Service Award" for 2007, 2008, 2009, 2010, 2012, 2013 and 2016.

Top Ranked Companies

thumb_up

The Good

  • Monthly Pricing
  • Financing Options
  • Moving Service
  • Professional Installation
  • Professional Monitoring
  • Home Automation Compatibility

Monthly Pricing

AMSA offers four pricing packages, so you can select a home security solution that fits your budget. Services and capabilities vary depending on each package, but every package includes 24/7 professional monitoring. ASMA’s pricing packages include the following:

  • Traditional Landline — $19.95 per month
  • Basic Cellular — $24.95 per month
  • Cellular+ — $29.95 per month
  • Smart Home + Video — $34.95 per month

Be aware that adding more devices to your system may result in additional monitoring fees. 

Financing Options

AMSA offers 0 percent financing on its security equipment for the first 25 months of your service contract. This allows customers to get a security system that works for them without having to pay for the equipment upfront. 

Be aware that there are extra requirements to financing your equipment. The AMSA website states that qualifying purchases have to be on one receipt. If you are creating a new credit account, there is an additional activation fee of $29. 

We recommend you speak with the sales representative in detail about all the requirements and contractual obligations of financing your equipment purchase. This will help you determine if this is the right option for you. 

Moving Service

AMSA does not charge fees for moving services. If you continue to use its services in your new home, you can even receive a $100 credit to your account. This is a unique offer in the home security industry as most companies charge an additional fee transferring services to a new location. 

Be aware that there are limitations to AMSA’s moving services. The company provides home security services in more than 30 states, which greatly increases the chance you will qualify. AMSA requests customers contact them at least 30 days in advance of their move to discuss options. 

Professional Installation 

Each pricing package includes professional installation. Professional installation often decreases errors in the initial setup of your home security system. Depending on the type of system you purchased, the installer may need to drill holes in a wall or two to access wiring. You will need to ask a sales representative about the specific installation process for the security system you purchase. 

Professional Monitoring Service

Every home security package with AMSA includes 24/7 professional monitoring. It has a primary, U.L. certified monitoring center and a centralized backup station that can be utilized if a natural or manmade disaster causes its primary center to go offline. 

Once the monitoring center receives a signal from your home alarm system, AMSA creates a detailed record of the event — from the initial response, to the notification of the authorities, to calling the emergency contacts listed on your customer profile. ASMA archives all incidents to consistently manage and improve its quality control standards.

Home Automation Compatibility

AMSA’s security systems are compatible with many home automation products. You can manage smart lights, thermostats, smart door locks, security cameras (including doorbell cameras) and other products from one mobile app. 

The website does not list what specific equipment is compatible with AMSA’s security systems. Nor does it indicate any compatibility with Amazon’s Alexa, Google Assistant, or other digital assistants. You will need to speak to a sales representative for specific information on home automation products. 

thumb_down

The Bad

  • Undisclosed Contract Length
  • Undisclosed Upfront Costs and Installation Fees
  • Limited Equipment Information

Undisclosed Contract Length

The AMSA website does not provide any information on the length of its service contract. This is not uncommon in the home security industry. However, we encourage you to talk to sales representatives about specific contract obligations. It is common for security companies to have 36–60 month service contracts. 

A major, industry-wide complaint among home security customers is feeling they were deceived into signing long-term contracts they can’t get out of. Be sure to read any contracts thoroughly before signing. Don’t hesitate to ask for clarification on anything that is unclear.

Undisclosed Upfront Costs and Installation Fees

The AMSA website indicates that there are “connect” fees and installation fees. However, it doesn’t provide any information on what these fees will be. You will need to speak directly with a sales representative for more information.

Limited Equipment Information

AMSA’s website provides limited information on its security equipment. The website infers that the standard security equipment is available, including door/window sensors, motion detectors, security cameras, and a control panel. However, there is no manufacturer information or tech specs. 

Many security companies that have pricing packages include a set amount of equipment depending on the price. The AMSA website does not clearly state what security equipment (if any) is included in each package. However, it does indicate that additional monitoring and installation fees may be charged for additional devices. You will need to speak with a sales representative to understand what equipment is included in each package.

gavel

The Bottom Line

AMSA is an appealing choice for customers in its service area. It provides monthly pricing packages and offers financing options on its security equipment. This allows customers to purchase a security system on a timeframe and budget that works for them. Most other security companies charge an additional fee to transfer your system to your new home. AMSA, however, gives qualifying customers a $100 credit for keeping its service in their new home. 

Every package option includes professional monitoring and installation services. However, the website does not disclose any installation fees or contract length. Customers interested in purchasing a home security system from AMSA will need to contact a sales representative for more detailed information. 

We do not currently have any customer reviews for AMSA. We recommend you compare its services with other top-rated home security companies to help determine if it's the right choice for you.

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

0.0

star_border star_border star_border star_border star_border

0 Reviews

Review Breakdown

5 grade

0%

4 grade

0%

3 grade

0%

2 grade

0%

1 grade

0%

Sentiment Criteria

Value

star_border star_border star_border star_border star_border

Quality

star_border star_border star_border star_border star_border

Service

star_border star_border star_border star_border star_border

Trustworthiness

star_border star_border star_border star_border star_border
Be the first to leave a review.

We're on a mission to empower consumers to make the best decisions and connect confidently with companies that deserve their business.

© 2021 BestCompany.com LLC - All rights reserved Privacy Policy | Terms | Do Not Sell My Personal Information