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ACS Security

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LAST UPDATED: September 14th, 2021

ACS Security has provided residential and commercial security systems and patrol service for the West Side of Los Angeles since 1984  Located in Bel Air, the company works with the Bel Air Homeowner Association and protect over 17,000 homes along Sunset Blvd — from the Hollywood Hills to the Pacific Coast Highway, including Malibu, Pacific Palisades, and San Fernando Valley areas.  

ACS Security offers a wide variety of services including, home security systems, professional monitoring, armed patrol and response, vacation watch, home automation solutions, and more. The company’s mission is to provide world-class security solutions for families and businesses.

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The Good

  • Financing Options
  • Moving Service
  • Professional Monitoring
  • Home Automation Compatibility

Financing Options

ACS Security offers 0% financing on its security equipment for the first 25 months of your service contract. This allows customers to get a security system that works for them without having to pay for the equipment up front. 

Be aware that there are extra requirements to financing your equipment. ACS Security’s website states that qualifying purchases have to be on one receipt. If you are creating a new credit account, there is an additional activation fee of $29. 

We recommend you speak with the sales representative in detail about all the requirements and contractual obligations of financing your equipment purchase. This will help you determine if this is the right option for you.

Moving Service

ACS Security does not charge fees for moving services. If you continue to use its services in your new home, you can even receive a $100 credit to your account. This is a unique offer in the home security industry as most companies charge an additional fee for transferring services to a new location. 

Be aware that there are limitations to ACS Security’s moving services. The company requests customers contact them at least 30 days in advance of their move to discuss options.

Professional Monitoring 

ACS Security offers 24/7 professional monitoring. Its U.L. certified monitoring center keeps your home safe from emergencies, including fire, carbon monoxide, or an unauthorized stranger intruding on your property.

Home Automation Compatibility

ACS Security’s systems are compatible with many home automation products. You can manage smart lights, thermostats, smart door locks, security cameras (including doorbell cameras), and other products from one mobile app. 

The website does not list what specific equipment is compatible with the company’s security systems. Nor does it indicate any compatibility with Amazon’s Alexa, Google Assistant, or other digital assistants. You will need to speak to a sales representative for specific information on home automation products. 

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The Bad

  • Undisclosed Pricing Information
  • Limited Equipment and Installation Information

Undisclosed Pricing Information

ACS Security’s website does not list any information about pricing and contracts. This is not uncommon in the home security industry. However, we encourage you to talk to sales representatives about specific contract obligations. 

While the industry is starting to move away from long-term contracts, it is not uncommon to find 36–60 month service contracts. A major, industry-wide complaint among home security customers is feeling they were deceived into signing long-term contracts they can’t get out of. Be sure to read any contracts thoroughly before signing. Don’t hesitate to ask for clarification on anything that is unclear.

Additionally, ACS Security does not provide any information on the upfront cost of its equipment or installation fees. This makes it difficult to determine the true price of a security system. You will need to speak directly with a sales representative for more information.

Limited Equipment and Installation Information

ACS Security’s website provides very little information on the equipment it provides. The website implies that the standard security equipment, including door/window sensors, motion detectors, security cameras, and a control panel are available. However, there is no manufacturer information or tech specs. 

ACS Security also provides limited information on its installation process. The website states that no drilling or rewiring is required for installation, but does not clarify if the system is professionally installed or if DIY options are available.

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The Bottom Line

The ACS Security website does not provide a lot of information on pricing, contract length, available equipment, or installation fees. This makes it difficult for us to give a specific recommendation on the company’s services. You will need to speak with a sales representative to determine if ACS Security is the right choice for you. 

We do not currently have any customer reviews for ACS Security. We recommend you compare its services with other top-rated home security companies

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