Acadiana Security Plus was founded in 1997, and is located in Lafayette, LA. The company services all of Acadiana, LA, Acadiana surrounding parishes, and Lake Charles, LA. The company offers an extensive list of services for residential and commercial business security, but also has home entertainment installation services. As the only authorized Honeywell and First Alert professional security dealer for all of the Acadiana-Lake Charles area, Acadiana Security provides its community with state-of-the-art technology.
Acadiana Security provides its customers with alarm panels, control keypads, door/window sensors, fire detection, water leak detection, and more. The company claims that it is Acadiana's only local security company that owns and operates its own 24/7 monitoring facility. By owning its monitoring facility it uses, Acadiana Security is able to quickly respond to emergency situations and alert the proper authorities to respond. Testimonials on the company's website talk about how fast Acadiana representatives contacted customers, as well as emergency personnel, during previous emergencies. Because Acadiana Security only focuses on serving its local community, it is able to provide more personalized service to its customers. If customers choose to have their homes monitored by Acadiana Security, the company will send its experts to install the systems. Customers have stated that Acadiana Security's service is quick, effective, and friendly. Because Acadiana Security Plus is both an authorized Honeywell and First Alert professional security dealer, it can provide customers with state-of-the-art technology. The company's advanced technology offers remote management, so customers can keep an eye on their home while they're out and about. Acadiana's home automation services allow customers to lock and unlock their doors, control lights, shades, and view video surveillance all from their mobile devices. Real-time alerts go directly to homeowners' mobile device to inform them of the activity going on in their homes throughout the day. Acadiana Security Plus provides several informational videos and successful stories on their website. The videos educate prospective customers of the services offered, and the positive experiences people have had by working with their company. On top of the positive reviews, Acadiana was ranked on the SDM 100 report for 12 consecutive years (2004-16). The company's website has a page dedicated to all of the awards it has been given over the years it has been in business.
Acadiana Security boasts providing excellent service to its local community only. In fact, this one of the main selling points on the company's website; however, because it is local, Acadiana Security's services are only available to a select group of people. People living outside of Louisiana are unable to access the company's personalized services, and there's no guarantee that Acadiana is even the best home security provider in Lousiana. There is no section on Acadiana Security's website that mentions a money-back guarantee for unsatisfied customers. Previous customers of Acadiana Security have claimed that the company locks clients into 48-month contracts, but the website does not verify this information. For more knowledge on company policies and contract obligations, customers are required to speak with an Acadiana Security representative by phone or email.
Our home system was installed in 2008. They have fulfilled every promise of what this system would mean to our home security. There customer service is excellent; available day or night. We would not change from Acadiana Security Plus!!