Alder
1.0
5.8
Overall Score
Author: Kalicia Bateman
Alder provides a broad line of home security systems with 24/7 professional monitoring and mobile control. The company is an industry leader in fast emergency response times, with an average response time of 3.4 seconds or less.
You can choose to have your home security system installed by a professional or your alarm system can be shipped directly to your home and easily self-installed in approximately 15 minutes. Alder home security kits are built from scratch based on your specific needs and are priced accordingly. Alder home security monitoring ranges from $35 to $65 per month with no upfront costs and a three-year contract, and the company offers a 30-day risk free trial on any home security system.
Continue reading for more information about this home security company, or jump down to read Alder reviews from real customers.
Read the following Alder home security review below to see what the home security company has to offer (e.g. equipment and policy details), as well as determine what customers have to say about the provider.
Top Ranked Companies
The Good
- Affordable Prices and Price-Lock Guarantee
- Full Equipment and Warranty Options
- Easy 15-Minute Self Installation
- Alder Mobile App
- Industry-Leading Response Time
- Fire and Carbon Monoxide Warning
- Smart Home Device Compatibility
- Medical Alert Monitoring Services
- No Credit Check
Affordable Prices and Price-Lock Guarantee
Alder home security packages are built from scratch based on your needs — the company doesn’t offer pre-made kits. An Alder home security kit could cost between $200 and $500, but the final cost of your kit will depend entirely on your needs. To get an estimate of what your home security will cost, you can get a free quote and an Alder representative will contact you within 24 hours.
Alder home security system monitoring ranges from $35 to $65 per month with no upfront fees and a three-year contract. The company has a price-lock guarantee, so you can have peace of mind that your plan cost will not increase over time. In addition, as an Alder customer you don’t have to pay for base equipment unless you want equipment upgrades.
Full Equipment and Warranty Options
Alder home security systems have all the basics you should need for a fully-protected home, including the following security devices:
- Touchscreen control panel
- Motion sensor
- Door sensor
- Window sensor
- Flood sensor
- Doorbell camera
- Indoor security cameras
- Glass break sensor
- Smart door lock
- Smart smoke detector
- Fire alarm
Alder also provides a limited 12-month warranty on all of its equipment. However, you can purchase a limited lifetime warranty for an additional monthly cost.
Easy 15-Minute Self Installation
Alder doesn’t require a professional system installation, saving you money on installation labor fees. Instead, the company makes it easy to install your home security system in approximately 15 minutes.
The installation process is primarily guided by the Alder touch-screen panel. Upon plugging in your panel, the install wizard will guide you step by step through the installation process. You will have to pair each monitor and camera to the panel before mounting them around your home.
Alder Mobile App
Alder has a mobile app that enables you to monitor and record home activity from any remote location. Through the app you can adjust outdoor and indoor camera angles for clearer views, and remotely arm your security system and lock doors. If and/or when alarms are triggered, you will receive real-time text and email notifications.
Industry-Leading Response Time
Alder Security has one of the quickest response times in the industry. Some home security companies can take up to 30 seconds to respond to an emergency signal, but Alder alarm systems respond in approximately 3.4 seconds or less — that's almost 10 times faster than competing home security companies.
Fire and Carbon Monoxide Warning
Alder Security's fire, smoke alarm, and carbon monoxide detectors instantly warn customers of environmental threats and trigger a response from local emergency personnel.
Smart Home Device Compatibility
Alder systems are fully compatible with cutting-edge technology such as Amazon Echo, Google Assistant, and Google Home. These devices enable customers to use voice commands to control home security features.
Medical Alert Monitoring Services
Alder Security offers portable medical pendants that can be pressed to reach emergency help anytime, which is less common among home security companies. This makes the systems especially appealing to elderly homeowners who may occasionally need emergency medical assistance.
No Credit Check
Unlike some other home security providers, Alder does not require you to have a certain credit score requirement to gain access to its services. You may purchase an Alder security system with or without credit.
The Bad
- Home Automation Limitations
- Limited Online Pricing Information
Home Automation Limitations
Home automation services with Alder Security are limited when compared to similar industry offerings. Customers do not have the option for garage door access or small appliance control devices.
Existing home automation equipment includes smart locks, security cameras, thermostat control, lighting control, and mobile app alerts. However, these features (including the Alder app) likely cost extra for homeowners, but the amount isn't specified on the company's website.
Limited Online Pricing Information
Alder does not list its pricing information on its website. This makes it difficult for customers to quickly compare Alder's pricing to other home security providers. The website encourages you to call an Alder representative or fill out a quiz to get a personalized quote.
The Bottom Line
Alder sets itself apart from other home security companies with industry leading alarm response times of approximately 3.4 seconds or less — 10 times faster than competing companies. And with the company’s full suite of home security and medical alert products, you can rest assured that your home is protected and that you will get the help you need in case of emergency.
The company provides a broad line of home security solutions that are tailored to your needs and can be easily self-installed within 15 minutes. All Alder home security systems include a 30-day free trial. Thus, if you don’t like the service, you can cancel within 30 days and get your money back.
If, however, you are pleased with your system, you will have 24/7 professional monitoring with Total Life Safety, ranging in cost from $35 to $65 per month with no upfront costs, and you will have complete remote system access and control through the Alder mobile app.
The Alder mobile app allows remote system access from anywhere in the world. Through the app you can view and adjust cameras, arm/disarm your system, and check in on your property at any time. Beyond the mobile app, it is also worth noting that all company systems are compatible with Smart Home technology, such as Amazon Alexa and Google Assistant.
On BestCompany.com, the majority of Alder reviews are outdated and don’t provide an accurate representation of the current customer experience with the company. That being said, many, and more recent, Alder reviews highlight positive experiences with the company, including an easy installation process and helpful customer service. However, many past customers mention getting locked into multi-year contracts and difficulties canceling service when needed.
