Alarm Relay Reviews

I have been an Alarm Relay/Watchlight Customer for over 10 years. I had an existing alarm system and have used AR for only monitoring. I can say their reliability and response has been excellent. Although I have not had a real break in so far, every time, without exception, when the alarm was tripped, the central station called me back to confirm. Recently I dropped my home phone line and purchased an internet connected interface from AR. They sent me the equipment and I received phone support for configuration and testing. There were a few bumps in the road with this installation, but we were able to get it working. Pros: Low monthly cost. Very reliable. Cons: One needs to be a bit knowledgeable if adding or modifying their equipment. They do have a paid service which could have assisted my install, but as it turns out, I had a bad WiFi interface, which they quickly replaced. I was then able to connect and test after that with no issues. Bottom Line: I would recommend Alarm Relay for those who have an existing alarm and are a little handy with alarm systems.