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Author: Kalicia Bateman
The way that AFA Protective Systems works to serve customers all across the spectrum is one of the ways the company is leading the industry. Customers will get four aspects of service from installation, monitoring, service, and inspecting to make sure they are always fully covered. The confidence and comfort of customers is AFA's highest priority.
The business practices offered by AFA Protective Systems are different than many of the other companies across the industry. One of these major ways is that the company does require each of the customers to sign a contract before they can begin to be covered. Most companies do not have contracts and allow customers to cancel service at any time. The contract keeps AFA Protective Systems from being blind-sided and understanding exactly where their customers are at. Another aspect of AFA Protective System's practices that is different than other companies is their set packages. It is common throughout the industry to allow customers to fully customize their security system. The set packages also occur and are not a major problem for customers, but there is also a lack of information that can be a problem. The combination of set packages to choose from but not having the information necessary to choose a package can make the whole process more difficult for customers.
When options are an important aspect to a customer in their decision making process, AFA Protective Systems is the company to go with. The variety of equipment and manufacturers offered by AFA is a huge selection and allows customers to choose what will work best for them. Though there are several downsides to the services offered, AFA will work with the customer to provide the best service possible.
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