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Ackerman Security Reviews

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5.9

Overall Score

Star Rating

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3.4

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101 Reviews

Review Breakdown

5 grade

51%

4 grade

7%

3 grade

2%

2 grade

2%

1 grade

38%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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francis Locust Grove, GA

The problem I have with them is the price keep going up. I called 3 times already to change my plan back to $18/month . I was told over the phone that they will email me a new contract and mail me a hard copy of the contract but until now it did not received anything. How many time do i have to call?

6 years ago

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Reply from Ackerman Security

Please email your contact info to and I'll get you the help you need.

Jun. 6th, 2019

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Verified Customer

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Review Source

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P Callahan Loganville, GA

Long hold times even when you are trying respond to alarm. Tedious process to transfer service or get billing correct

4 years ago

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Reply from Ackerman Security

We want to get in touch with you to provide you with any assistance needed. If you’d like to follow up with us, please contact us at 1-800-552-1111 or email customercare@ackermansecurity.com
All the best,
Ackerman

Apr. 20th, 2021