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5 Reviews

Review Breakdown

5 grade

20%

4 grade

40%

3 grade

0%

2 grade

0%

1 grade

40%

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Quality

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Service

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Trustworthiness

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Mark Troxel Provo, UT

The system is pretty straight forward, if you have had previous experience with alarm systems. We have a pretty large house and all of the devices seen to be connected without any problems. Poor instructions come with the doorbell camera. I have the camera working ok but can't get the doorbell to chime or alert when someone is present. It appears that that I have followed all instructions. The system is pretty expandable. Started with 10 door and window sensors, two interior motion, 3 cameras, and smoke detector monitoring. All have been working well and I have ordered 3 more window sensors and 2 keypads. The phone app is nice and allows you to do most things. Making groups is still easier on the website on a desktop. I have ordered the professional monitoring, NOTE TO ABODE: Contact information for the monitoring center should be very clear and supplied in writing with the system. I should not have to go online and search for the number. Some of the complaints you have received from others has been the inability to find your monitoring center phone number. The time to go look for it is not when you are having an alarm go off or the police or fire department are on your front door. I have 3 complaints. The first two are listed above. The third is that if I'm installing over $1000 worth of equipment I should get more than 1 sticker to place on my windows. I'm advertising for you that my home is protected with your equipment. If you are so friggin cheap that you only supply one sticker, either you don't think much about your system or you don't understand word of mouth advertising. Stickers are cheap. I live in a nice neighborhood. I would think that you would want my neighbors to know about your product.

4 years ago