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Star Rating

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5 Reviews

Review Breakdown

5 grade

20%

4 grade

40%

3 grade

0%

2 grade

0%

1 grade

40%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Connie Murray Sun City Center, FL

We had a security system with our internet provider, Spectrum until Spectrum announced they were discontinuing their security systems and recommended Abode or Ring. We ordered equipment from Abode and they sent someone to install the system. The installer, while good at installing, knew nothing about how to operate the system and could not orient us to our new system. We set the away alarm the next morning when we left. When my husband returned that afternoon the system alerted the medics and EMTs came to the house. We are unable to reach anyone at Abode and want them to remove the system and refund our $179 paid upfront. I cannot find an address or a good phone #. Beware!

5 years ago

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Gini Cassella Girard, OH

They subcontract with TalkTech for the installation. After waiting a month no one could be scheduled to install my equipment. Still fighting to get my total refund. No one answers the phone calls. Emails are answered after weeks go by. Now they gave me a gift card for their store instead of refunding my money to my credit card.

5 years ago