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Travelers

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5.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 23rd, 2024

Founded in 1864, Travelers is a trusted insurer. Its home insurance policies are competitive for the industry, though it stands out for its coverage and discount for green homes.

Travelers policyholders can also benefit from using Amazon Alexa to manage their policy and receive advice on maintaining their homes.

Read Travelers Homeowners Insurance Reviews

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The Good

  • High Financial Strength Ratings
  • Competitive Coverage
  • Green Home Coverage
  • Discounts and Savings
  • Amazon Alexa Features

High Financial Strength Ratings

Travelers is a financially reliable insurance provider. It has stood the test of time and earned high financial strength ratings. 

Financial strength ratings indicate the likelihood that an insurance company will be able to meet its claims obligations, so it's important to choose an insurer with a high financial strength rating when you buy an insurance policy.

Travelers's high ratings make it competitive.

Competitive Coverage

Typical for the home insurance industry, Travelers offers loss of use, personal property, dwelling, other structures, and personal liability coverage with its homeowners insurance policies. You can add identity fraud coverage, water backup and sump pump discharge overflow, and special coverage for high value items to your homeowners policy. 

You can choose to cover your home and property at replacement cost value and even increase your replacement cost value coverage for your home.

Flood and earthquake insurance are sold as separate policies, which is typical for the industry.

Green Home Coverage

Travelers stands out from other insurers because it offers green home coverage. With this additional coverage, you receive extra protection for repairing, replacing, or rebuilding with green materials in the event of a covered loss. 

Sustainability and being conscious of the environment are becoming more important to consumers, so this offering makes Travelers a good option if you're concerned about sustainability and the environment.

Discounts and Savings

Travelers offers discounts typical to the industry, including the following:

  • Multi-policy
  • Home buyer (purchased home within 12 months)
  • Loss-free (no losses in a set time period)
  • Protective device

These discounts allow you to save on your insurance premium. 

Travelers stands out from other insurers and shows its commitment to sustainability and the environment again by offering a green home discount on homes with a "green home" certification from the Leadership Energy and Environmental Design (LEED) organization.

Amazon Alexa Features

Travelers clients can also benefit from home maintenance tips and manage their insurance policy through Amazon Alexa. To enable these features, visit Travelers website.

This is a unique offering, which sets Travelers apart from other home insurers.

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The Bad

  • Limited Customer Reviews
  • No Branded Policy Features

Limited Customer Reviews

Best Company has not received many Travelers home insurance reviews. While it's a good sign that these customer reviews are mostly positive, more customer insight is necessary before reaching general conclusions about customer satisfaction.

No Branded Policy Features

Some home insurance companies offer branded policy features. Travelers does not. If you're set on a home insurer's branded feature, you may want to stick with that company. 

Often branded insurance coverage or policy features are versions or expansions of typical homeowners insurance coverage options. You may be able to work with Travelers to find comparable coverage.

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The Bottom Line

Although more insight on the customer experience is necessary, Travelers is a reliable home insurance carrier. It has many years of industry experience and has earned high financial strength ratings.

You'll find a competitive home insurance product from Travelers. What sets Travelers's home insurance apart from competitors is its green home coverage and green home discount. The insurer may be a particularly good fit if you're an environmentally conscious homeowner.

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Star Rating

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4.2

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60 Reviews

Review Breakdown

5 grade

60%

4 grade

15%

3 grade

13%

2 grade

7%

1 grade

5%

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Leon Yoakum Los Angeles, CA

I have used travelers insurance for years. No problem until a pipe burst in the bathroom wall and flooded the house. made it claim and my rate went from 800.00 a year to almost 2000.00 a year. The insurance adjuster was rude and didn't offer much .help

2 years ago

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Ryan Vett McKees Rocks, PA

You may be ineligible for home insurance from Travelers if you own specific dog breeds. This completely ruined their reputation in my mind, and I decided to not get a policy through them even though their rates were quite good. Their customer service did notify me of this promptly and I'm grateful they did so I did not have to waste my time with them.

2 years ago

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Rachel Porter Chicago, IL

Travelers was a comfort to have as my policy covered almost all key risks and the policy premium was very competitive. However, at renewal, my premium increased substantially (75%) because I'd file one claim in the prior year.

2 years ago

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Michael Ard Albany, KY

It’s been a long time since I’ve used this company but I was very pleased with them when I did. They were quick and efficient in paying claims.

2 years ago

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MFlower Glen Allen, VA

I had them for a few years then my rate went up so had to shop around. I never had a claim so wasn’t sure the increase but found another company.

2 years ago

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Tena Romano

I have been using them a few years now I haven't had to file a claim yet but they have been easy to work with so far.

1 year ago

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anupam sumessur Curtis Bay, MD

They charge a lot but do not cover your costs when you need to do repairs

2 years ago

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Dara Bottenhagen Chicago, IL

Too expensive. Continually increasing payment's

3 years ago