Travelers Logo

Travelers

star star star star star_border

5.2

Overall Score

Author: Kaitlyn Short

LAST UPDATED: June 23rd, 2024

Founded in 1864, Travelers is a trusted insurer. Its home insurance policies are competitive for the industry, though it stands out for its coverage and discount for green homes.

Travelers policyholders can also benefit from using Amazon Alexa to manage their policy and receive advice on maintaining their homes.

Read Travelers Homeowners Insurance Reviews

thumb_up

The Good

  • High Financial Strength Ratings
  • Competitive Coverage
  • Green Home Coverage
  • Discounts and Savings
  • Amazon Alexa Features

High Financial Strength Ratings

Travelers is a financially reliable insurance provider. It has stood the test of time and earned high financial strength ratings. 

Financial strength ratings indicate the likelihood that an insurance company will be able to meet its claims obligations, so it's important to choose an insurer with a high financial strength rating when you buy an insurance policy.

Travelers's high ratings make it competitive.

Competitive Coverage

Typical for the home insurance industry, Travelers offers loss of use, personal property, dwelling, other structures, and personal liability coverage with its homeowners insurance policies. You can add identity fraud coverage, water backup and sump pump discharge overflow, and special coverage for high value items to your homeowners policy. 

You can choose to cover your home and property at replacement cost value and even increase your replacement cost value coverage for your home.

Flood and earthquake insurance are sold as separate policies, which is typical for the industry.

Green Home Coverage

Travelers stands out from other insurers because it offers green home coverage. With this additional coverage, you receive extra protection for repairing, replacing, or rebuilding with green materials in the event of a covered loss. 

Sustainability and being conscious of the environment are becoming more important to consumers, so this offering makes Travelers a good option if you're concerned about sustainability and the environment.

Discounts and Savings

Travelers offers discounts typical to the industry, including the following:

  • Multi-policy
  • Home buyer (purchased home within 12 months)
  • Loss-free (no losses in a set time period)
  • Protective device

These discounts allow you to save on your insurance premium. 

Travelers stands out from other insurers and shows its commitment to sustainability and the environment again by offering a green home discount on homes with a "green home" certification from the Leadership Energy and Environmental Design (LEED) organization.

Amazon Alexa Features

Travelers clients can also benefit from home maintenance tips and manage their insurance policy through Amazon Alexa. To enable these features, visit Travelers website.

This is a unique offering, which sets Travelers apart from other home insurers.

thumb_down

The Bad

  • Limited Customer Reviews
  • No Branded Policy Features

Limited Customer Reviews

Best Company has not received many Travelers home insurance reviews. While it's a good sign that these customer reviews are mostly positive, more customer insight is necessary before reaching general conclusions about customer satisfaction.

No Branded Policy Features

Some home insurance companies offer branded policy features. Travelers does not. If you're set on a home insurer's branded feature, you may want to stick with that company. 

Often branded insurance coverage or policy features are versions or expansions of typical homeowners insurance coverage options. You may be able to work with Travelers to find comparable coverage.

gavel

The Bottom Line

Although more insight on the customer experience is necessary, Travelers is a reliable home insurance carrier. It has many years of industry experience and has earned high financial strength ratings.

You'll find a competitive home insurance product from Travelers. What sets Travelers's home insurance apart from competitors is its green home coverage and green home discount. The insurer may be a particularly good fit if you're an environmentally conscious homeowner.

Was this content helpful?
thumb_up Yes thumb_down No
We'll Introduce You!

Call our recommended rep over at Travelers below.

1-(833) 340-1459

Star Rating

info

4.2

star star star star star_border

60 Reviews

Review Breakdown

5 grade

60%

4 grade

15%

3 grade

13%

2 grade

7%

1 grade

5%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel

Filter by:

arrow_drop_down

Sort by:

arrow_drop_down
info
check_circle

Review Source

star star star_border star_border star_border

Sue Orange, CT

Although I got a better quote because I am an Amazon employee, I am finding that every month ( 3months now) my payment is not getting posted in a timely manner. When I called the company, they said I have to allow 2-3 WEEKS for payment to be processed. I told them that was ridiculous because I pay for paper billing and by the time they get the statement to me, it doesn't allow me 2-3 weeks for processing. Payments go to TX. Travelers is in my state of CT, the insurance capital of the world. You would think that a payment center that is in this state would be an option or at least, be competent enough to process payments in a timely manner. The agent that quoted me is not as easy to reach as he was when I was looking for a quote. The company says that I could pay over phone. I paid for paper billing. They should be accommodating that service and they are not.

2 years ago

check_circle

Review Source

star star star_border star_border star_border

Peter Land O' Lakes, FL

Very polite and knowledgeable phone staff. Prices were very very high. Did not have any discounts for disabled people.

1 year ago

check_circle

Review Source

star star star_border star_border star_border

frank kories Souderton, PA

Wasn’t bad in the beginning . But then the cost went up . $40 I have no idea why . Never got a letter or email

2 years ago

check_circle

Review Source

star star star_border star_border star_border

Bob Abaya South San Francisco, CA

I had it for a short while and while I never made a claim with them, I felt their customer service was poor.

2 years ago