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State Farm

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5.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 11th, 2025

State Farm has a reputation for quality and reliability in the insurance industry. Its home insurance is no exception. It offers competitive coverage, covers many types of homes, and has earned high customer ratings on BestCompany.com.

Read State Farm Home Insurance Reviews

State Farm is also invested in the communities it serves. The company offers grants and its employees volunteer. When disaster strikes, individuals and communities are impacted. State Farm's investment in communities even when things are good emphasize its concern for its clients.

If you need another type of insurance product, State Farm also offers life insurance, auto insurance, and renters insurance.

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The Good

  • Positive Customer Reviews
  • Competitive Coverage
  • Additional Homes Covered

Positive Customer Reviews

Of its reviews on BestCompany.com, State Farm has received a high proportion of 5-star reviews. These ratings speak to State Farm's quality, value, and customer satisfaction. Such high ratings are a good sign that the insurance provider treats its customers well.

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Customer Review: Eddie Rios from Ogden, Utah

"Having had State Farm as my home insurer has been the best decision of my life - in terms of insurance. They cover all contingencies for a modest premium. They sell peace of mind and they look after your policy to ensure it grows with your family. State Farm agents are as expert as they come. Can't be beat. I've tried to find better, but found that State Farm runs circles around the competition."

As you work with State Farm, be sure to understand how your policy works, what it covers, and what it doesn't to avoid unpleasant surprises.

Competitive Coverage

When you work with State Farm, you'll start by looking at what it would cost to replace your home to determine your coverage level. Getting replacement cost coverage in your insurance policy, will protect your home if the worst were to happen.

Your State Farm policy will also protect keepsakes, hobby equipment, and home and garden features from nature, random acts, and other threats with some exceptions.

The coverage offered by State Farm is competitive with the industry, so you can be confident when considering a policy from the insurer.

Additional Homes Covered

You can also purchase condo, farm or ranch, manufactured home, and renters insurance from State Farm. Whatever home is for you, you can find reliable insurance coverage through State Farm.

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The Bad

  • Fewer Discounts Available
  • Clear Limitations
  • Limited Financial Strength Information

Fewer Discounts Available

State Farm offers fewer discounts on insurance premiums compared to some of its competitor homeowners insurance companies. However, it still offers some nice discounts, including a multi-line discount, home alert protection, and roof materials and quality.

You can also opt for a higher deductible for lower rates on your homeowners insurance policy. While it would be nice to have more discount opportunities, State Farm offers some key discounts to help clients save while delivering quality services.

Clear Limitations

Most home insurance policies have limitations. State Farm makes its policy limitations clear on its website. These limitations include money, business property, watercraft, trailers, firearm theft, silverware and goldware theft, computers and data processing equipment, and rug and tapestry theft.

State Farm home insurance also does not offer protection in certain scenarios, including flood, underground water, earthquakes, mudslides, settling, deterioration, contamination, nuclear hazard. If you're home is damaged in any of these situations, you won't be able to make an insurance claim.

While it would be nice to not have any limitations, they are common for the industry and State Farm makes them clear from the initial research stage.

Limited Financial Strength Information

It's difficult to find State Farm's financial strength information online for its homeowners insurance policies. While this is concerning, State Farm does have high financial strength ratings for its auto and life insurance companies.

Financial strength ratings indicate an insurance company's financial stability and likelihood to be able to meet its claims obligations. High financial strength ratings are an important indicator of a good insurer.

To be fully confident when buying home insurance from State Farm, be sure to ask your State Farm agent specifically about its financial strength related to its homeowners insurance.

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The Bottom Line

State Farm is a recommended home insurance company because of the praise it has received from reviewers on BestCompany.com.

The insurer also has a strong reputation for dependability and quality developed through many years of industry experience. However, you should ask your insurance agent about its financial strength for home insurance before applying for and buying a policy.

State Farm offers good coverage options for a variety of homes, which makes it easy to have your insurance needs met.

Although you'll find fewer discounts for insurance cost on State Farm homeowners insurance than with some of its competitors, State Farm is a great insurer to choose. You'll be clear on the terms of your policy and what it covers under which circumstances, which will give you peace of mind and clarity.

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Star Rating

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4.4

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433 Reviews

Review Breakdown

5 grade

66%

4 grade

18%

3 grade

7%

2 grade

4%

1 grade

5%

Sentiment Criteria

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Quality

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Braska Williams Jr Knightdale, NC

Great coverage - I had a claim with State Farm about eight years ago, and they did a fantastic job with the repairs. I had a toilet to clog and flood my bathroom upstairs with one inch of water which leaked through the ceiling to our kitchen which was underneath. They replaced the bathroom floor, repainted the kitchen ceiling and walls, dehumidified the ceiling. On the negative side, we had submitted a roof claim and were advised to not follow it. Within a year or two, State Farm sent someone to do a "random" check of the exterior of our home which was odd. My local agent and his staff are great!

2 years ago

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cathy beasley Livingston, TN

State farm is relatively on the high side of pricing however you get what you pay for . That is my belief . They have alot to offer and customer service is great . I was in a wreck and they took care of everything and I was stress free . All I had to do was pick up the check where my car was totaled and find me another vehicle. And the check was alot more then I expected by far. Great choice for insurance . Not only vehicle but I had life, home and other coverages. I had no problems with claims going thru on my homeowner's insurance with them also . I had a tree to fall doing damage to the roof and gutters. It took state farm no time after I submitted the claim to get it fixed.

2 years ago Edited August 3, 2022

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George K

When one day there was a very bad storm that caused much damage to our roof, and we had to make a claim, this was very easy. They spent a good amount of time in teaching me all the features and also informing me about my coverage. The reimbursement process was fast and most of the repair expenses were paid by the insurance claim.

9 months ago

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James Koller Seattle, WA

Good company, like with any large company the rates tend to increase over the years... I had State Farm forever, like 20 years. Think we had 2 claims in those 20 years and both were handled professionally. Only reason I give them 4 instead of 5 stars was when I did notice the rates rising I called to get them lowered, nothing. Then I got another quote (Farmers) and they still did not want to bring the cost down to even come close... someone who has been with a company for 20 years, you would think would get better retention treatment.

1 year ago

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Ron Jaffe Orlando, FL

State Farm is nothing without its agents - We've been very pleased with the agents that support our homeowner's insurance. We also have bundled car insurance as well. We've been State Farm customers for three generations. Not thrilled about Florida's deductibles for hurricane damage. Whole purpose of insurance is to pay for damage that you can't afford without insurance. That 5% deductibles for roofs can really hurt.

2 years ago

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Pamela Bittner Arlington, TX

State Farm was a good company. I only had one claim during my 6 years of coverage in the late 90's. My house was burglarized. They did nickel and dime the payout. The burglars used my pillowcases to take my items and State Farm did not want to reimburse me for the sheet set. I still use State Farm for my life insurance, and they have been great! I have had the policy for 32 years!

2 years ago Edited November 4, 2022

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jeff molitor Chicago, IL

State Farm is the creme of the crop once you get to the point where you realize they have something almost no other insurance company has. It took me awhile to get to this point as I went through the 'cheap' route with other insurers but when I needed those insurers they were difficult to deal with and questioned me at every turn. State Farm is not the cheapest out there but they are by far the best - amazing customer service and responsive, supports you during the claims process, and never makes you feel like an inconvenience. They want to help you and they support you through the process.

2 years ago

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BWeller

Have been a StateFarm customer for years. The cost of my car insurance keeps increasing and can find better value elsewhere but because it is bundled my homeowners insurance stays low. Also, they don’t insure farms which I thought was weird since it is in the name.

1 year ago

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James Galarza Hot Springs, AR

The Company is a reputable company. We have not filed claims as of yet, but the customer service when we call with questions is good. The only issue is the cost went up, and after doing some research, most insurance companies cost went up as well.

1 year ago

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Lloyd Plainfield, IL

Been with State Farm insurance for my automobiles, rental insurance, and homeowners for the last 40+ years. I am convinced I could find less expensive insurance, but I appreciate the service. I have recommended state farm to family members. Shall remain with State Farm.

1 year ago

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Martin Irwin Mars, PA

90% of time they are very good quick and together for my home and for my car. However, when my car was repaired it was not properly repaired and there he supposedly have a guarantee and the guarantee was not followed. I am very disappointed.

1 year ago

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Faramarz Farrehi San Jose, CA

I used to have the basic coverage with Statefarm before and have been happy with the customer service. But Allstate had definitely lower costs that is why I switched. Thanks God haven’t had to place a claim with either of them!

1 year ago Edited April 13, 2023

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Jason Atlanta, GA

I've had State Farm for about 7 months now and they have already increased my rate by $20 a month. It is very aggravating but still cheaper than any other quote I've gotten so I can't complain too much. Their reps are always very helpful and kind.

2 years ago

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Mary Workman Elkhart, IN

I have rental insurance through them because my home is an apartment. The lady who helped sign me up for the rental insurance was very helpful. Especially when I had a problem understanding the bill that I received. She even helped me set up automatic payments.

2 years ago Edited December 2, 2022

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Lorraine Z New Orleans, LA

It all depends on the agent you get. I had an agent when I was so much younger and he was wonderful. Always checked in on us. Always made sure that we had everything we needed. Lately, I've been through two agents that seem to be useless. However, the third one was the charm. Shop around for your agent.

2 years ago

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Rick Gore Canton, GA

I would have to say that you get what you pay for. They are one of the highest priced insurance companies out there. But, I never had any problems with claims whatsoever. Very prompt, convenient, and reliable. I hate that I can no longer afford them. I used SF for well over 30 years. But, when money got tight, I had to switch.

2 years ago

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Is a diva Selinsgrove, PA

I've been a multiline account holder of State Farm products for almost 30 years. In that time I have had only one claim for my homeowners policy and once i turned it in that was the end of it. I have had my car insurance, car financed and other products through them. I have had to change agents because of deaths. But overall I'm pleased.

2 years ago

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Walter Brawner Oak Park, IL

The terms were very clear and understanding, with the help of the agent that assisted me with my POLICY and my CLAIM. I had a situation where I needed to file a claim and it went as smooth as silk and was paid out almost immediately.

2 years ago

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Giovana Pinckney Charlotte, NC

I havent had them for long and have not had any claims but I use state farm for my auto insurance too and it was easy to bundle the two online. Their systems seem to be a little outdated and dont communicate well internally but are super kind and well trained. Always willing to help and go above and beyond for customer service.

2 years ago Edited June 22, 2022

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Mario Martin Houston, TX

Very good product services. but not the best value for some if expense is a concern like it was for me initially. Over the years quality and integrity became most evident as my family needs grew, and expense became less of a factor. Overall, I would definitely recommend the product services because of the quality and excellence.

3 years ago Edited February 9, 2022

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No Name Goshen, IN

We have used State Farm for many years and we are happy with them. I think it's all according to what rep you get though. Some people are just not into their jobs as others are. If you get a good rep, you shouldn't have any problems.

3 years ago

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Steve Ashby Portland, OR

My father-in-law was and agent with State Farm for nearly 30 years and we had our car and home insurance with State Farm for many years. It was a very good experience made all the better by him and his staff who gave us exceptional service. I think a lot depends on your agent.

4 years ago

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Cayla Koga Fremont, CA

I have State Farm as my insurance provider and I have never had a bad experience with them. They have superior customer service, if I have to file a claim- they're very attentive, when I need to change some info on my account they are very patient.

6 years ago

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JM Homeowner

Not a fan of how State Farm's premiums continually increases, yet, while other companies refuse to provide full coverage (Hyundai), State Farm has kept me coverage.

10 months ago

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Elena Saint Augustine, FL

There are so many insurance companies to choose from, but our best bet the last few years has been State Farm, and we've been pleased. Prices are continuing to climb, but hopefully they'll stabilize.

2 years ago

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Veronica Lawton

We’ve had St Farm for Home Insurance for over 20 yrs and have had no issues with them. And have Auto Insurance with them for over 30 yrs. I would highly recommend them for both.

2 years ago Edited February 10, 2023

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Tomas Tovias El Paso, TX

I liked the customer service and the protection was great I had flood insurance. what I disliked was when we had a flood it took more than 30days to settle and they raised my rates.

2 years ago

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Stacy Carter Red Cliff, CO

I think that State Farm has been a pretty fair company to work with. The customer service is responsive and the rate is a little high, but I do think they will deliver better than other companies if there ever is a claim.

2 years ago

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Lisa Hochstetler Ridgeland, SC

State Farm is a very good home insurance company. We had some flood damage and they came out quickly and took care of the problem. My only complaint is that we never saw anything about the. Laim on their website

2 years ago

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Flora Pickerington, OH

Great company overall. I had State Farm for 4 years . Left because of my agent’s behavior. Other than that they had good prices too. You can definitely shop around and compare quotes.

2 years ago

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Noureddine Lalami Oakley, CA

They have knowledgeable agents and the process claims in a timely manner. Rates are higher compared to what one may find at other insurance companies. Good customer service though.

2 years ago

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Jennifer Encarnacion San Diego, CA

I have my apartment insurance with State Farm. Hadn't had to use it but it was a breeze adding me onto the apartment insurance. And it was cheap I think it's only like $12 a month to insure all my stuff.

6 years ago

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Rick Froid Park Ridge, IL

State Farm has been very dependable with my auto needs. Has taken care of my 2 claims I’ve had since joining them. A good trustworthy company!

3 years ago

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Allen

Our State Farm representative and associates are fabulous! They're very helpful with coverage reviews and quick to respond to claims(

9 months ago

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Hank Ricardo Winnipeg, MB

I've used State Farm for my home insurance for over 3 years and am satisfied with them. I have yet the need to make a claim but as far as the rate, I'm happy with the price.

1 year ago

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Alyssa Hicks Springfield, MO

Overall very expensive company in a way depending on your age and like how much of a coverage might need but they've always been a pretty good company to me.

2 years ago

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Vanessa Butler Columbia, MO

They have very strict criteria for getting insurance but it is worth it due to the amount of coverage y o u get. They are very prompt in responding to a claim

3 years ago

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Tom Pleasant Grove, UT

They have great insurance that is a little expensive, but very comprehensive and well respected everywhere. I have had claims and it is a very easy process.

6 years ago

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murlin@optonline.net

I’ve had State Farm for a while now. Every few years I look for comparable or better rates. State Farm is always the Best Buy for your buck

1 year ago

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Charlette Fuller Lake Worth, FL

I've been a Sate Farm customer for over 30 years and so were my parents. Love the service & their roadside assistance is also very good.

1 year ago

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Karen Liszkiewicz Broomall, PA

Great customer service always there when I need them due to inflation my policy has only went up a few dollars which I'm pleased great bundle package

2 years ago

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Liz Rockford, IL

State Farm has great agents and easy issue resolution. They were a bit pricer than a competitor or I would have stuck with them longer.

2 years ago

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SandyKay Omaha, NE

I have been a State Farm customer for 8 years. They provide great insurance however premiums for my home owners insurance just continue to go up.

2 years ago

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Betty Wyble Iowa, LA

For the most part we are pleased with the service,however there was some problems after hurricane Laura. We got them resolved.

2 years ago

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Cathy Nicolai Chicago, IL

I have had State Farm years. They are on top of billing and claims. They are done timely so that I can get my car back asap. Love the online feature.

2 years ago Edited June 15, 2022

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Missenurkissen Hamilton, MT

When my mom died she had state farm & it was actually a pleasant experience dealing with them in fixing up then selling her old house

2 years ago Edited June 6, 2022

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buggy crazy Clatskanie, OR

good customer service, very helpful and willing to spend tie with customers questions, very good at customizing and bundling.

3 years ago

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ben Iowa City, IA

Competitive rates. Never has any problems with service. My agent has been helpful in canceling service lines no longer required.

6 years ago

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Jess Root Gilbert, AZ

We never had to file a claim, but it provided the coverage we needed. It did, though consistently increase in rates over the years.

6 years ago

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Sadie Scoville Pleasant Grove, UT

State Farm customer service is great, but I feel like their policies are very overpriced compared to other companies that I’ve used

6 years ago