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Travelers

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4.7

Overall Score

LAST UPDATED: January 2nd, 2024

Founded in 1864, Travelers is a trusted insurer. Its home insurance policies are competitive for the industry, though it stands out for its coverage and discount for green homes.

Travelers policyholders can also benefit from using Amazon Alexa to manage their policy and receive advice on maintaining their homes.

Read Travelers Homeowners Insurance Reviews

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The Good

  • High Financial Strength Ratings
  • Competitive Coverage
  • Green Home Coverage
  • Discounts and Savings
  • Amazon Alexa Features

High Financial Strength Ratings

Travelers is a financially reliable insurance provider. It has stood the test of time and earned high financial strength ratings. 

Financial strength ratings indicate the likelihood that an insurance company will be able to meet its claims obligations, so it's important to choose an insurer with a high financial strength rating when you buy an insurance policy.

Travelers's high ratings make it competitive.

Competitive Coverage

Typical for the home insurance industry, Travelers offers loss of use, personal property, dwelling, other structures, and personal liability coverage with its homeowners insurance policies. You can add identity fraud coverage, water backup and sump pump discharge overflow, and special coverage for high value items to your homeowners policy. 

You can choose to cover your home and property at replacement cost value and even increase your replacement cost value coverage for your home.

Flood and earthquake insurance are sold as separate policies, which is typical for the industry.

Green Home Coverage

Travelers stands out from other insurers because it offers green home coverage. With this additional coverage, you receive extra protection for repairing, replacing, or rebuilding with green materials in the event of a covered loss. 

Sustainability and being conscious of the environment are becoming more important to consumers, so this offering makes Travelers a good option if you're concerned about sustainability and the environment.

Discounts and Savings

Travelers offers discounts typical to the industry, including the following:

  • Multi-policy
  • Home buyer (purchased home within 12 months)
  • Loss-free (no losses in a set time period)
  • Protective device

These discounts allow you to save on your insurance premium. 

Travelers stands out from other insurers and shows its commitment to sustainability and the environment again by offering a green home discount on homes with a "green home" certification from the Leadership Energy and Environmental Design (LEED) organization.

Amazon Alexa Features

Travelers clients can also benefit from home maintenance tips and manage their insurance policy through Amazon Alexa. To enable these features, visit Travelers website.

This is a unique offering, which sets Travelers apart from other home insurers.

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The Bad

  • Limited Customer Reviews
  • No Branded Policy Features

Limited Customer Reviews

Best Company has not received many Travelers home insurance reviews. While it's a good sign that these customer reviews are mostly positive, more customer insight is necessary before reaching general conclusions about customer satisfaction.

No Branded Policy Features

Some home insurance companies offer branded policy features. Travelers does not. If you're set on a home insurer's branded feature, you may want to stick with that company. 

Often branded insurance coverage or policy features are versions or expansions of typical homeowners insurance coverage options. You may be able to work with Travelers to find comparable coverage.

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The Bottom Line

Although more insight on the customer experience is necessary, Travelers is a reliable home insurance carrier. It has many years of industry experience and has earned high financial strength ratings.

You'll find a competitive home insurance product from Travelers. What sets Travelers's home insurance apart from competitors is its green home coverage and green home discount. The insurer may be a particularly good fit if you're an environmentally conscious homeowner.

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Star Rating

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4.2

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59 Reviews

Review Breakdown

5 grade

59%

4 grade

15%

3 grade

14%

2 grade

7%

1 grade

5%

Sentiment Criteria

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Quality

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Service

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Review Source

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Cam Hall Palmyra, VA

I use Travelers for my Home Insurance, and have previously used it for my auto, event, and travel insurance. My experience across those different types of insurance has varied WILDLY - event insurance feels like a storefront to take your money without any customization while home insurance seems more modern and gives you more ability to customize and submit claims. I had to submit a claim for my event insurance (for my wedding), and the only possible way to do so was to LEAVE A VOICEMAIL - I then heard back ~7 days later that I'd been denied for some nonsense reason. BUT, meanwhile, they've been a great home insurance partner who've called me regularly to make sure I have the best rate.

2 years ago Edited January 3, 2022

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Review Source

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Shelton Germaine Rogers, AR

I am a current customer. I went through a local blended agent. I found travellers due to having my policies "re-shopped". This company was quick to respond and provided fair (at least based on other quotes) rates. At this time, I have not file a claim or had a need to actually use the insurance.

1 year ago

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Latresha Holman Phoenix, AZ

Am new to travelers and overwhelmed on how much I am saving compared to the other company I was with for yrs wish I would of try them sooner but hey all that matters is am with them now and am very much appreciate if you haven’t gave them are try don’t think twice you want regret it!

1 year ago

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Steve Ashby Portland, OR

We've had Travelers as our home insurance company for the last few years and they have been good. We have not had to make any claims, but the rates have stayed consistent and we are will stay with them for the foreseeable future.

3 years ago

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Rose Mary O El Paso, TX

You have to ju.p thru hoops to get a policy thru them. I had to paint a wall, add some wrought iron to a walkway, and another to a porch area, and they STILL did not continue to insure me.

1 year ago

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michelle haygood

I am new to Traveler's, so I have not had a lot of experience with the company. I can say I have called them, and I received great customer service

8 months ago

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Jason Pyrah Willard, MO

I had to file a home insurance claim through Travelers and I found the turnaround time was great and the customer support staff was very helpful to the questions that I had.

5 years ago

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Gayle Sicklerville, NJ

Auto and home reasonable prices plus emergency services

4 months ago

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Sarah Bosko Estes Park, CO

Good insurance. High prices. Hopefully we never need to use it.

1 year ago