Name: State Farm
Rating: 4.4

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shawne bradley San Francisco, CA

State Farm was an amazing company to work with. The sales representative was very helpful and explained different plans and rates very clearly

1 year ago

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Beverly Chavous Evans, GA

I had State Farm as my home, car, and life insurance . I had a house fire where the house didn't completely burn except the kitchen. However State Farm waited 2 months and then dropped my coverage . I had been warned about State Farm form others but still chose them for my insurance and just as it was said if you have a fire they will definitely drop you you and that was the only claim I ever made with them. So when choosing insurance think twice about using State Farm. Insurance companies want you to pay them coverage but when an accident occur they don't like to pay out.

1 year ago

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GREGORY MC LENDON

LIKE A GOOD NEIGHBOR STATE FARM IS THERE, THEY STICK IT TO YOU IT SHOWS HOW THEY CARE.... WHERE IS JAKE FROM STATE FARM WHEN YOU NEED HIM. THE MULTIPLE ISSUES WITH DEALING WITH THE STATE FARM CLAIMS DEPARTMENT AND THE LACK OF RESPONSE IN GETTNG RETURN PHONE CALLS. ADJUSTERS WHO FAIL TO FOLLOW THE DOI REGULATIONS REGARDING WHAT THEY NEED TO PROVIDE TO POLICYHOLDERS AND INSTEAD OF TELLING PEOPLE WHAT IS COVERED, THEY BOMBARD YOU WITH INFORMATION ABOUT WHAT THEY EXCLUDE AND LIMIT IN THE HO POLICY

1 year ago Edited August 17, 2022

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Tammy Bright Lexington, KY

I had State Farm for years. I changed companies due to needing a cheaper rate with same coverage. They were very friendly and personable.

1 year ago

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Kayla Heddleson Pittsburgh, PA

This is One of the best insurance companies out of two insurance companies out there to carry home insurance through that actually take care of u

1 year ago

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Arliss Lee Vancouver, WA

State farm agent is always friendly courteous responsive. State farm is always easy to make a claim there's no hassle no haggle no argument!!!

1 year ago

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Vanessa Butler Columbia, MO

They have very strict criteria for getting insurance but it is worth it due to the amount of coverage y o u get. They are very prompt in responding to a claim

1 year ago

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Janice M San Jose, CA

They cancelled my policy after I made a claim. This happened more than once over a couple decades. Subsequent to the cancellations, they wanted me back as a customer. No thanks. I went with Amica -- check them out.

1 year ago

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William McNeel

I personally do not have their coverage however my fiancé does and when a big tree fell over our fence in the back yard and a huge limb from our neighbors tree knocked two holes in our roof I expected State Farm to pay and yet they gave a quote for less than out $2400 deductible. I had received two quotes totally 10k in repairs for fence and roof combined

1 year ago

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Mark Erwin Follansbee, WV

Had State farm years ago and had great service with one of my agents and was with him about 10 years she retired and they someone else took over and my rates went through the roof and I paid the bill for the year and then I received another bill for $353 they could not explain that one to me so I switched to Safeco

1 year ago

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Morgan Huff Phoenix, AZ

State Farm has always been my go to for home insurance. They continually have the lowest rates and the best coverage for the price.

2 years ago

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Tom Pleasant Grove, UT

They have great insurance that is a little expensive, but very comprehensive and well respected everywhere. I have had claims and it is a very easy process.

5 years ago

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HARRY J THOMAS

lacking in helpfulness and the agent is not as knowledgeable as he needs to be

3 months ago

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Mare Tewksbury, MA

Great service easy application. Great rate. Had for years

4 months ago

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scott Urbana, IL

Solid company. Good bundle discounts. App is very user friendly.

5 months ago

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Melanie Miller

Reps there has excellent customer service persons

5 months ago

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Tara Murray Cleveland, OH

I haven't had a problem with them paying any claims but their customer service is lacking in many areas

6 months ago

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Blu Berry Oklahoma City, OK

Great insurance, easy to access the app which make reporting easy for claims

8 months ago

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Doug Foerch Vernon Hills, IL

Very reliable company. They are easy to work with and stand behind their policies.

2 years ago Edited August 3, 2022

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Evergreen Phoenix, AZ

ensured my house with a suitable amount for my budget, thanks to my agent that helped me with that!

2 years ago

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Brenda Rogers Indianapolis, IN

They did not honor my insurance claim when my home was burglarized and I was fighting for my life with breast cancer. I couldn’t fight them too. I lost everything I owned. And I had coverage. Do not use them

9 months ago

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Tony's Babygirl Staton MO

Great prices for great coverage on auto life and home. Customer service is very quick on answering and prompt.

9 months ago Edited February 1, 2023

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Sheila Turner Merrillville, IN

Excellent company professional and friendly. And action to explain above accompanied

11 months ago

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Orlando weathington Columbus, GA

I have a bundled policy with homeowners and car insurance and I haven't had any problems.

11 months ago

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Zachary Marks Yuma, AZ

The agents are always ready to assist with insurance needs and answer all my questions.

11 months ago

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Gwendolyn Luper Pinehurst, ID

Have used for home and auto coverage for years. Always received fair compensation when filing a claim.

3 months ago

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Karen Liszkiewicz Broomall, PA

Great customer service always there when I need them due to inflation my policy has only went up a few dollars which I'm pleased great bundle package

1 year ago

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Bella Mee AL

What I liked best about the company is its multi discount of policies. However , what I did not like is the failure to meet the complete needs of my concerns .

1 year ago

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Ken Williams Dallas, TX

We had bad winds damaged a lot of our outside issues they was out the next day and paid the claim with in a week

1 year ago

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Liz Rockford, IL

State Farm has great agents and easy issue resolution. They were a bit pricer than a competitor or I would have stuck with them longer.

1 year ago

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Excellent Plumber Service Jonesboro, GA

State Farm is great until you file a claim. They always find reasons not to honor homeowners insurance claims. I would not recommend them for HO insurance.

1 year ago

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Christian Williams Lima, OH

I have been with State Farm insurance for about 15 years and never had any kind of problems with them.

1 year ago

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SandyKay Omaha, NE

I have been a State Farm customer for 8 years. They provide great insurance however premiums for my home owners insurance just continue to go up.

1 year ago

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Betty Wyble Iowa, LA

For the most part we are pleased with the service,however there was some problems after hurricane Laura. We got them resolved.

1 year ago

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Cathy Nicolai Chicago, IL

I have had State Farm years. They are on top of billing and claims. They are done timely so that I can get my car back asap. Love the online feature.

1 year ago Edited June 15, 2022

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Missenurkissen Hamilton, MT

When my mom died she had state farm & it was actually a pleasant experience dealing with them in fixing up then selling her old house

1 year ago Edited June 6, 2022

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Tamie Johnson Markham, IL

I like that they have started a drive safe and save program for discount’s on your policy. I don’t like that I put in a claim and had to call to find out the decision.

1 year ago

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Bess Wilfong St Louis, MO

State Farm is always available with a quick response and eagerness to please. They are reliable and very personal.

1 year ago Edited April 1, 2022

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Carol Ross Warsaw, IN

They are our insurance company for years now and if something comes up they will inform us. Great staff

1 year ago

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Tracy Sayre South Charleston, WV

State farm was an okay insurance company at the time because I was young and I didn't know any better really what I was even looking for. They canceled me after my first accident and it wasn't even my fault.

1 year ago

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jeanne cobb Fort Worth, TX

My parents had a homeowners policy for over 50 years with State Farm in NC and never filed a claim. The first time I filed a claim on the policy after I inherited the house, State Farm cancelled the policy. Thousands of dollars in premiums paid and after one claim, they cancelled the policy. Never again will I use State Farm.

1 year ago

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kate Santa Clara, CA

I'd give State Farm 1.5 stars. You get what you pay for. I grew with having AAA insurance in my family so it's like staying at a 5 star hotel and now moving down to a 3 star hotel. The rates are just ok and the customer service not so much. Our agent usually takes multiple days to weeks to get back to us when we do hear back..

1 year ago

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Michelle McC Chicago, IL

State Farm is pricey compared to others, but we have always received excellent customer service from them

1 year ago

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Andrew Sandy, UT

worst home insurance ever. its probably more why local agent than State Farm as a whole but we have been given false information by them that ended up costing us $1800. They never know whats going on and are not good at their jobs.

1 year ago

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buggy crazy Clatskanie, OR

good customer service, very helpful and willing to spend tie with customers questions, very good at customizing and bundling.

1 year ago

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Meredith Starkey Jonesboro, AR

State farm is a good insurance for house and vehicle. When I total out my car they were right all the claim.

1 year ago

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ben Iowa City, IA

Competitive rates. Never has any problems with service. My agent has been helpful in canceling service lines no longer required.

5 years ago

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Thomas Hullinger Pleasant Grove, UT

State Farm home insurance puts my mind at ease as they are very trustworthy and will stand behind everything they sell.

5 years ago

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Kimberley Hirt Buena Vista, VA

We found State Farm to have excellent rates and personal customer service. I would definitely recommend this company.

5 years ago

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Jess Root Gilbert, AZ

We never had to file a claim, but it provided the coverage we needed. It did, though consistently increase in rates over the years.

5 years ago