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State Farm

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6.1

Overall Score

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Jennifer Encarnacion San Diego, CA

I have my apartment insurance with State Farm. Hadn't had to use it but it was a breeze adding me onto the apartment insurance. And it was cheap I think it's only like $12 a month to insure all my stuff.

5 years ago

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PolyanaL Salt Lake City, UT

I will not go back to State farm, I was with them for several years until i got into a car wreck and they spiked up my premium how ever the accident wasnt my fault. Ever since then, when ever i call customer service, they dont value me as a client

6 years ago

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Rashida Laumatia Saint George, UT

When my house flooded due to plumbing, not only did they put my family up in a hotel, they covered all the damges. Love the customer service and how helpful they were.

6 years ago

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Haidyn Houtz South Jordan, UT

I loved working with State Farm! They were so helpful and they really cater to my needs. They made me feel like a family and not just someone to get money from.

6 years ago

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Joanna Hester Gilbert, AZ

We never had to file a claim, but I have contacted customer service several times with questions about my policy. They were always very helpful and professional.

6 years ago

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Trent Provo, UT

I have renters insurance through them and it is very affordable and easy to work with. My agent is great, and always available to help out or answer questions.

6 years ago

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Patrick Freeman

My Car insurances is with them. I am very happy with them.

3 months ago

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Rosann Toshich

Friendly, patient and knowledgable staff. Very willing to assist

4 months ago

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tfd1949

Great rate for car and rental insurance. Excellent response to claims. The local agent is very poor at communicating.

7 months ago

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Rick Froid Park Ridge, IL

State Farm has been very dependable with my auto needs. Has taken care of my 2 claims I’ve had since joining them. A good trustworthy company!

2 years ago

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John Stoll

Great company been with them for quite a few years now always recommend to friends for car insurance and house insurance. Customer service is great

1 year ago Edited October 4, 2023

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Sol Castanos Clifton, NJ

State Farm has been my home insurer since I bought it in 2018. They offer the best rates and protection and I am very satisfied with their policy.

1 year ago

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Reb R

I Had State Farm for a little while through an independent insurance agent. They gave us a great price for home and auto.

1 year ago Edited September 21, 2023

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George Hopson IV Nashville, TN

The rates that I have are good. I wished the rates would go down for the economy. It would help the middle class who works from check to check.

1 year ago Edited September 7, 2023

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Ms Missy McDonough, GA

Statefarm is great if you do not need them. They continually increase their prices and claim its due to market increases and they do not keep their appointments. I tried to use my homeowners insurance once but the claim was denied. No one was able to fully explain to me why it was denied, so it seems like an unnecessary feature majority of the time.

1 year ago Edited June 6, 2023

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Mary Clifford Brewer Roanoke, VA

Thankfully, I have rarely had to call the insurance company over the years, but have received quick and excellent service when I did.

1 year ago

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Maryann Lacy Middletown, OH

Excellent customer service, personal, and knowledgeable. Competitive rates, established company with reliable claims service. Easy ro work with.

1 year ago

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MONSTER CANINE FLORIDA Saint Augustine, FL

I have had State Farm insurance in my family for years. Great Company and had no issues with them. Local Agent Perry U is the bast

1 year ago

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Nancy patton Hoopa, CA

State farm has been a God sent. Mary D help save me at $200 a month a on both renters and vehicle insurance. Won't go anywhere else

1 year ago

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Pete Dizbon Sequim, WA

We currently have State Farm for our homeowners insurance. Their rates are very reasonable and customer service exceptional!

1 year ago

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Brian Meekhof Camano, WA

We currently have Allstate insurance and are very pleased with it. Signing up was a breeze and low payments make it even better

1 year ago

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Sophia Felix Waco, TX

I have been a State farm customer for years now and have never had a problem. They have always been so responsive and have taken good care of me.

1 year ago

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Alyssa Hicks Springfield, MO

Overall very expensive company in a way depending on your age and like how much of a coverage might need but they've always been a pretty good company to me.

1 year ago

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G.J. Meridian, ID

We used to have State Farm for our home insurance for several years. Are rates kept going up and up every year. When we contacted them to ask why (since we had never had a claim) they kept passing us to different agents. All we were told is it’s because of the economy. I understand that rates do increase somewhat but not almost double in two years.. They have rotten customer service. We did some research and found a much cheaper company

1 year ago

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David Barr Houston, TX

I recently switched over to State Farm and have been very satisfied with their rates, customer service & professionalism.!

1 year ago

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Rita Hopkins Austin, TX

During hurricane Katrina our trailer suffered severe damage. State farm did not hesitate to get the necessary repairs done expeditiously.

1 year ago

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william reichart Scranton, PA

I use State Farm for everything.Car, motorcycle and our home.They have the best rate I could find and their service is really good.

1 year ago

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Danielle Edwards Warrensburg, MO

Thankfully we never had to use home insurance for anything, but this company was very easy to set up with and had a very affordable price!

1 year ago

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Stephanie Flood IL

Hat State Farm for years. They failed to hold up to the standard I felt I needed. Horrible when it came to customer service and horrible when it came to resolving issues in a timely manner

1 year ago

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Christopher Taylor Saint Cloud, MN

They are great. We had some storm damage last year and they made sure we were taken care of fairly! Friendly service as well!

1 year ago

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Tabitha Norman Dayton, OH

I just recently got renters insurance. Love that they provide this for me incase of an accident. I pay less than 20 a month for it.

2 years ago

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Alea Colburn Denver, CO

State Farm is a wonderful company with amazing customer service. I have been a State Farm customer for many years and will probably never change

2 years ago

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Taylor Zink Rutland, VT

Local branch is very helpful in explaining the benefits and details of my various policies. Price is fair compared to local competitors.

2 years ago

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Sean Zernickow Monument, CO

Be very aware. Their claims process is a nightmare. The agent I had was amazing, but the corporate side of things is a disaster. Not a fan at all of State Farm and will more than likely never do business with them again unless there never other options. Luckily there are more insurance companies out there.

2 years ago

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K Andres Purcellville, VA

I have been a State Farm client for decades. They treat me well and I can count on them. I appreciate the attention I can count on from my agent.

2 years ago

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Joe O Hoffman Estates, IL

Had State Farm insurance from the age of 16 till into my mid-thirties for all insurance options. Attempted to make a claim 1x in those 15-20 years and they dropped me the very next day, with no refund nothing, and wouldn’t tell me why. Horrible customer service.

2 years ago

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Sally Tetreault Largo, FL

I changed to State Farm when I realized my condo maintenance company carries them too. The rate beat any other insurance company I checked.

2 years ago Edited September 14, 2022

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Gary Aldous Boise, ID

They have been great to work with anytime I have had a claim. I have compared rates with other companies and State Farm’s is still the least.

2 years ago

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Joseph Pagnani Hampton, NH

I am so happy with State Farm when I have a claim they do a great job getting it done as soon as the same day I would not go to Andy other comp.

2 years ago

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Terri Bullhead City, AZ

Protection plan great coverage at a great price. No hassle Customer Service makes it an easy solution to any household problem.

2 years ago

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shawne bradley San Francisco, CA

State Farm was an amazing company to work with. The sales representative was very helpful and explained different plans and rates very clearly

2 years ago

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Beverly Chavous Evans, GA

I had State Farm as my home, car, and life insurance . I had a house fire where the house didn't completely burn except the kitchen. However State Farm waited 2 months and then dropped my coverage . I had been warned about State Farm form others but still chose them for my insurance and just as it was said if you have a fire they will definitely drop you you and that was the only claim I ever made with them. So when choosing insurance think twice about using State Farm. Insurance companies want you to pay them coverage but when an accident occur they don't like to pay out.

2 years ago

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GREGORY MC LENDON

LIKE A GOOD NEIGHBOR STATE FARM IS THERE, THEY STICK IT TO YOU IT SHOWS HOW THEY CARE.... WHERE IS JAKE FROM STATE FARM WHEN YOU NEED HIM. THE MULTIPLE ISSUES WITH DEALING WITH THE STATE FARM CLAIMS DEPARTMENT AND THE LACK OF RESPONSE IN GETTNG RETURN PHONE CALLS. ADJUSTERS WHO FAIL TO FOLLOW THE DOI REGULATIONS REGARDING WHAT THEY NEED TO PROVIDE TO POLICYHOLDERS AND INSTEAD OF TELLING PEOPLE WHAT IS COVERED, THEY BOMBARD YOU WITH INFORMATION ABOUT WHAT THEY EXCLUDE AND LIMIT IN THE HO POLICY

2 years ago Edited August 17, 2022

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Tammy Bright Lexington, KY

I had State Farm for years. I changed companies due to needing a cheaper rate with same coverage. They were very friendly and personable.

2 years ago

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Kayla Heddleson Pittsburgh, PA

This is One of the best insurance companies out of two insurance companies out there to carry home insurance through that actually take care of u

2 years ago

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Arliss Lee Vancouver, WA

State farm agent is always friendly courteous responsive. State farm is always easy to make a claim there's no hassle no haggle no argument!!!

2 years ago

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Vanessa Butler Columbia, MO

They have very strict criteria for getting insurance but it is worth it due to the amount of coverage y o u get. They are very prompt in responding to a claim

2 years ago

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Janice M San Jose, CA

They cancelled my policy after I made a claim. This happened more than once over a couple decades. Subsequent to the cancellations, they wanted me back as a customer. No thanks. I went with Amica -- check them out.

2 years ago

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William McNeel

I personally do not have their coverage however my fiancé does and when a big tree fell over our fence in the back yard and a huge limb from our neighbors tree knocked two holes in our roof I expected State Farm to pay and yet they gave a quote for less than out $2400 deductible. I had received two quotes totally 10k in repairs for fence and roof combined

2 years ago

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Mark Erwin Follansbee, WV

Had State farm years ago and had great service with one of my agents and was with him about 10 years she retired and they someone else took over and my rates went through the roof and I paid the bill for the year and then I received another bill for $353 they could not explain that one to me so I switched to Safeco

2 years ago