Name: State Farm
Rating: 4.3

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Jim Pitts Elizabethtown, KY

These folks are AWESOME! Better coverage and less expensive than Kentucky Farm Bureau and I was with KFB for 20 years! They were very helpful in getting all my insurance needs consolidated. I have my car, motorcycle,and homeowners insurance through them and they made it easy. I wish I had them for insurance all along.

2 years ago Edited December 20, 2021

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Mike Halliday ,

When my wife, kids and I moved From one state to another, our moving truck was in an accident. All of our furniture and most personal belongings were lost or damaged beyond use. Our State Farm agent helped us submit a claim and we were able to furnish our new house, which brought a great deal of piece of mind. Thank you SF!

3 years ago

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Michael C. Fayetteville, AR

State Farm has provided excellent insurance with great customer service. They are always quick to answer my questions and offer unparalleled hospitality. I have been using Sate Farm for many years and plan to keep their great services.

4 years ago

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Allen

Our State Farm representative and associates are fabulous! They're very helpful with coverage reviews and quick to respond to claims(

5 months ago

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Kathryn Cashner Louisville, KY

They are fine....until you make a claim. I'll never understand how they could claim that my roof damage was due to a hail storm but the attached garage roof was not. When my house caught fire due to lightning, their adjuster was such a jerk that as soon as the repairs were complete, I changed companies. Note--these were 2 separate claims.

8 months ago

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Emilia New York, NY

I definitely would recommend state farm for any insurance cause their customer service department are very professional and helpful

8 months ago

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Cassidy Gundersen Orem, UT

DO NOT GET STATE FARM! We had State Farm for 6 months before switching over. Each month our bill was a different total and the cost would often fluctuate for no known reason. After talking with friends and family this was the case for all of them as well. The customer service was not good either. Sometimes we would get a helpful agent, but most of the time they gave little help and vague answers. Never could they explain why the bill fluctuated so much. After shopping around, we found that their prices were much higher than nearly every other competitor. They sent a lot of paperwork and it was an unnecessarily complicated process to both get signed up and to cancel service.

6 years ago

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shelia stromatt Thaxton, MS

I've been with these people for years and they are really helpful and considered every thing I was needing. Please give them a try, you want be disappointed.

11 months ago

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Doug Harbour Denver, CO

My agent always takes care of my needs promptly. Maybe I could find insurance cheaper but quality service makes their company worth using them for all of my insurance needs.

11 months ago

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David Hall Salt Lake City, UT

I have a personal agent that I can talk to if I have any questions. I can go in person to discuss concerns. And with my good driving record, my rates are lower than anyone else I know.

1 year ago

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Cathi M. Cartersville, GA

Have been a customer of many insurance companies over the years. State Farm made the process easy to consolidate all of our vehicles and properties. They have competitive pricing and are great to work with.

1 year ago

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Debra Taylor Chesapeake, VA

I had occasion to use State Farm to protect my property during the construction phase. The agents were helpful and knowledgeable. With my building project complete, thdey continue to service my needs.

1 year ago

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James Galarza Hot Springs, AR

The Company is a reputable company. We have not filed claims as of yet, but the customer service when we call with questions is good. The only issue is the cost went up, and after doing some research, most insurance companies cost went up as well.

1 year ago

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Quiana Varner Ashburn, VA

In the 7yrs I've had the service I've only filed 1 claim. The payout wasn't enough to do the repair and the claims rep denied every quote and issued a check for the minimum amount. Also, they annually increase without notice or reason making my mortgage payment increase on annual buy $50-60 a month. You would think that with home, life and car bundle together that I would get a better rate. I really need to shop around.

1 year ago

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Marla Venice, FL

Very expensive. When calling the agent's office they act like they are doing you a favor by insuring you. I asked why they had increase the premiums when they no longer cover my home for wind and I was told they are the Cadillac of insurance companies. Not sure what type of Cadillac they are referring to because they seem to be only wanting to insure new and expensive homes. I live in Florida and for a State that refuses to write wind with homeowners unless your house was built after a certain year wants you to trust them with your car. Well State Farm, I have made investments in my home but my home is cinder block not the pressed particle board ready for mold homes they are building in Florida that are so close together if there is a fire the houses next to them don't stand a chance.

1 year ago

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Family Mendoza Fair Lawn, NJ

Reliable company Prompt response to claims, the agents are knowledgeable and very helpful you can trust you’ll get your money to make repairs promptly You can save money on if you use their bundle option.

1 year ago

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Reverend Kirsten Hancock San Antonio, TX

I bought my home a year ago. I already had to file one claim & everything was processed in a week. I received the check & paid for repairs. I implicitly trust State Farm with protecting my home.

1 year ago

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Lloyd Plainfield, IL

Been with State Farm insurance for my automobiles, rental insurance, and homeowners for the last 40+ years. I am convinced I could find less expensive insurance, but I appreciate the service. I have recommended state farm to family members. Shall remain with State Farm.

1 year ago

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Martin Irwin Mars, PA

90% of time they are very good quick and together for my home and for my car. However, when my car was repaired it was not properly repaired and there he supposedly have a guarantee and the guarantee was not followed. I am very disappointed.

1 year ago

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Hasnain Ali Taylor, MI

Have been a State Farm customer for the last 4 years, very experienced staff. Very well versed in finding the right insurance package for your needs. Would definitely recommend them.

1 year ago

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Betty Mount Pleasant, MI

AGENTS ARE VERY FRIENDLY AND WILLING TO HELP YOU WITH QUESTIONS IN AN EMERGENCY. WILL EXPLAIN WHAT YOUR POLICY IS AND WHAT IS COVERED IN THAT EMERGENCY SITUATION AND HELP YOU FILL OUT YOUR CLAIM.

1 year ago

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Faramarz Farrehi San Jose, CA

I used to have the basic coverage with Statefarm before and have been happy with the customer service. But Allstate had definitely lower costs that is why I switched. Thanks God haven’t had to place a claim with either of them!

1 year ago Edited April 13, 2023

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Jason Atlanta, GA

I've had State Farm for about 7 months now and they have already increased my rate by $20 a month. It is very aggravating but still cheaper than any other quote I've gotten so I can't complain too much. Their reps are always very helpful and kind.

1 year ago

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Mary Workman Elkhart, IN

I have rental insurance through them because my home is an apartment. The lady who helped sign me up for the rental insurance was very helpful. Especially when I had a problem understanding the bill that I received. She even helped me set up automatic payments.

1 year ago Edited December 2, 2022

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Scott Brown Chicago, IL

Great prices for bundling. Local agent that knows me. The few claims I have had have been handled quickly and to my satisfaction. Grouping auto, and other policies results in good discounts.

2 years ago

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Krystal Cooke Houston, TX

StateFarm is the easiest insurance to work with. Reasonably priced, customer service representatives are nice and attentive. We have had them almost 2 years. No complaints at all.

2 years ago

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Lorraine Z New Orleans, LA

It all depends on the agent you get. I had an agent when I was so much younger and he was wonderful. Always checked in on us. Always made sure that we had everything we needed. Lately, I've been through two agents that seem to be useless. However, the third one was the charm. Shop around for your agent.

2 years ago

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Rick Gore Canton, GA

I would have to say that you get what you pay for. They are one of the highest priced insurance companies out there. But, I never had any problems with claims whatsoever. Very prompt, convenient, and reliable. I hate that I can no longer afford them. I used SF for well over 30 years. But, when money got tight, I had to switch.

2 years ago

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Is a diva Selinsgrove, PA

I've been a multiline account holder of State Farm products for almost 30 years. In that time I have had only one claim for my homeowners policy and once i turned it in that was the end of it. I have had my car insurance, car financed and other products through them. I have had to change agents because of deaths. But overall I'm pleased.

2 years ago

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Ryan Vett Mesa, AZ

State Farm had the best rates after shopping around. Their coverage is just as good as anyone else I got quotes from, but their price was unbeatable. Great customer service, both on the phone and over online chat.

2 years ago

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Walter Brawner Oak Park, IL

The terms were very clear and understanding, with the help of the agent that assisted me with my POLICY and my CLAIM. I had a situation where I needed to file a claim and it went as smooth as silk and was paid out almost immediately.

2 years ago

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Cheryl Goodall Minneapolis, MN

Wonderful agents and so helpful especially when you need the insurance explained in terms you can understand and help with deciding how much to get to be comfortable with your coverage

2 years ago

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Abi Dallas, TX

I’ve been with State Farm for 2 years now! I have my autos and renters insurance with them. By far, no other company can beat their price, so I will continue to be a valued customer.

2 years ago Edited August 3, 2022

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Amrit Nandrey Franklin, TN

Statefarm agent was able to answer all my concerns and able to issue my policies on time. He explained all variables that we could adjust to get a great rate. I also filed a claim and it went very smooth.

2 years ago

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Chimezie Ihuoma New York, NY

I like them a lot. They were extremely easy to sign up with. My agent made sure I was taken care of and had everything on my policy I would actually need. I like their app also.

2 years ago

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Vernon Cox Wenatchee, WA

I have been with state fame for year I have both personal policies and commercial policies with state farm. I believe your insurance is only as good as your agent and I have a great agent.

2 years ago

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April Simpson Charlotte, NC

I have State Farms for my Home Owner's Insurance. I received a very affordable rate and the customer service team and my agent communicated directly with my mortgage company during closing which saved me from doing that.

2 years ago Edited August 10, 2022

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Joe Campos San Antonio, TX

I have left State Farm by being swooned by other companies but in the end always come back. Won't leave again, State Farm really is the best when it comes to coverage policies and value.

2 years ago

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Brenda Taylor Houston, TX

Had an accident not at fault other driver took off. Filed claim car was fixed. Six months later I received a check for my deductible they found the driver based on information I supplied. That I didn't expect

2 years ago

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Giovana Pinckney Charlotte, NC

I havent had them for long and have not had any claims but I use state farm for my auto insurance too and it was easy to bundle the two online. Their systems seem to be a little outdated and dont communicate well internally but are super kind and well trained. Always willing to help and go above and beyond for customer service.

2 years ago Edited June 22, 2022

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Carol C Denver, CO

Just recently switched from Country to State Farm and let me just say, they saved me so much money by switching! I wasn't aware of all the money I could have been saving. I would recommend State Farm to anyone!!

2 years ago

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Mario Martin Houston, TX

Very good product services. but not the best value for some if expense is a concern like it was for me initially. Over the years quality and integrity became most evident as my family needs grew, and expense became less of a factor. Overall, I would definitely recommend the product services because of the quality and excellence.

2 years ago Edited February 9, 2022

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Jacquelyn Harris Midlothian, VA

They are expedient in preparing policies catered to my needs. The price is fair. They respond quickly when I make a claim. It's exactly what we need in an insurance company.

2 years ago

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Steve Harris Baton Rouge, LA

I've had State Farm for my houses and cars for more than 40 years. Whenever there was a problem or issue State Farm was there and they were helpful and kind. They always resolved every issue.

2 years ago Edited January 24, 2022

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Rustys777 Morganton, NC

Very friendly customer service and the best insurance for my money. Luckily I haven't had to file a claim yet but they've always been there and helpful with any questions I've had

2 years ago

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Amanda Johnson Orlando, FL

State Farm is in my opinion one of the most reliable insurance companies around! They always give straight forward answers and are the best at helping make sure my ducks are not only in a row, but safe!

2 years ago

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No Name Goshen, IN

We have used State Farm for many years and we are happy with them. I think it's all according to what rep you get though. Some people are just not into their jobs as others are. If you get a good rep, you shouldn't have any problems.

2 years ago

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Aaron Las Vegas, NV

Friendly staff. Never had an issue with any claims or bills & they gave me solid free advice on insurance situations that were more in sync with what was best for me than what would make them the most money.

3 years ago

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Steve Ashby Portland, OR

My father-in-law was and agent with State Farm for nearly 30 years and we had our car and home insurance with State Farm for many years. It was a very good experience made all the better by him and his staff who gave us exceptional service. I think a lot depends on your agent.

3 years ago

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Brittany Wilkinson Herriman, UT

Statefarm insures our home. I love the customer service we receive and the competitive pricing. We receive a full pay discount. I know that my agent is there to support us if we have questions. We trust Statefarm.

4 years ago