Name: State Farm
Rating: 4.4

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Adam Scondo

I have had State Farm insurance for 51 years. I have never had anything but the best of customer service. There is always a person to talk to when needed.

1 year ago

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Joe. D

I am a licensed insurance agent until I moved to a new state. Yes I am learning the new state laws and policies but not one agent out of 4 so far has honestly treated me fairly or known enough to properly protect my insurance needs. After attempting several times to reach a regional or corporate agent support member I am now switching agencies for the first time since I started driving when I was 16 and will be 50 this year. Shame on State Farm for such subpar standards for its agents and the agents themselves for not knowing the very product they are suppose to be selling to their customers to protect them from perils not from the agents lack of knowledge or making sure the customers have the correct coverage. Make sure you always have replacement cost value insurance coverages and not depreciation. Any agent that sells you a depreciation policy is a criminal and has no interest in your best interest.

1 year ago

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Len Cabela

They help me to get the lowest rate for the amount of time using State Farm (15 years), multi-policy, multi-driver discount, safe driver discount, etc.

1 year ago

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Patty Chrisawn

My local office Wayne Hodge is GREAT! Easy to work with and file claims. Michelle, in the office is the BEST! prompt, knowledgeable, quick to answer any and all questions!

1 year ago

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shelia stromatt Thaxton, MS

I've been with these people for years and they are really helpful and considered every thing I was needing. Please give them a try, you want be disappointed.

1 year ago

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Doug Harbour Denver, CO

My agent always takes care of my needs promptly. Maybe I could find insurance cheaper but quality service makes their company worth using them for all of my insurance needs.

2 years ago

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Sue BC Wilmington, NC

I was a loyal claim free customer for at least 15 years. We had to use our towing coverage, only to not need the car towed after all. Several months later my car door was opened and dinged another car causing very little damage to that car. I was going to pay for the damage out of my pocket, but my local agent rep reassured me that our rates would not increase if they paid the damage. She explained that since it was under $3k we would not be penalized & told me not to worry. I was shocked when I received my next statement saying that our rates were increasing quite a bit due to two claims. When I called all they gave were excuses & more lies. I decided I was done with them. I found a company that has way better customer & better rates. Don't bother with State Farm unless you want to overpay for just meh service.

2 years ago

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MisterFord73 Plano, TX

My agent made sure I had enough coverage for a very old house. They also helped me with a Life policy I can afford. The online claim process works very well.

2 years ago

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DLR Rocklin, CA

We are long term customers. They have taken care of our needs and the occassional claims. They may not be the lowest cost, but we feel you get what you pay for.

2 years ago

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Donald Farris Springfield, IL

Always have us covered and my person is amazing. They send us updates and are quick to respond for any question. Handled our claim and I never stressed!!!

2 years ago

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Mel Hollywood, FL

Have been a longtime customer for auto and home. Local staff is responsive. Regional staff tricky to deal with, and too inclined to reject claims without observing.

2 years ago

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Calandra Williams Dallas, GA

I received a quote from state farm to get homeowners and car insurance. The quote was twice the amount that I am currently paying for with Progressive. My driving record is great and I live in the suburbs so there should not be a reason for the rights to be so high. I will never recommend state farm.

2 years ago

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Julie Atkinson

Had bad hail damage. Estimators were awesome....got paid out rather quickly and were able to get repairs done with minimal out-of-pocket cost. Very responsive team.

2 years ago

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Kymberly Ellis Andalusia, AL

Recently had a conversation with an agent and the ease of conversation speaking on various aspects of insurance was easily understood and fantastic customer service.

2 years ago

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MICHAEL LA

Incredible insurance company. For the last 10 years I have had the peace of mind that I am completely covered with my life, auto and home great customer service!

2 years ago

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Bailey Paige Stanfield Austin, TX

Like a good neighbor, state farm really is there. I have been with the same agent my entire time with State Farm and have never been anything less than absolutely satisfied.

2 years ago

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Crystal Batavia, IL

We use State Farm for all of our insurance needs! I'm not sure it's the cheapest option but it has been very convenient for us and we haven't encountered any issues so far!

2 years ago

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Elena Saint Augustine, FL

There are so many insurance companies to choose from, but our best bet the last few years has been State Farm, and we've been pleased. Prices are continuing to climb, but hopefully they'll stabilize.

2 years ago

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Veronica Lawton

We’ve had St Farm for Home Insurance for over 20 yrs and have had no issues with them. And have Auto Insurance with them for over 30 yrs. I would highly recommend them for both.

2 years ago Edited February 10, 2023

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Tomas Tovias El Paso, TX

I liked the customer service and the protection was great I had flood insurance. what I disliked was when we had a flood it took more than 30days to settle and they raised my rates.

2 years ago

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James Johnson Whitsett, NC

State farm was a good insurance company. Was with them over 20 years. They just went up tremendous on the rate. Had to find another company. Rates to high.

2 years ago

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Michelle Camara Dallas, TX

I have house insurance and have had to have my roof replaced due to hail. Everything was already and really, there was not much I needed to do or worry about every time.

3 years ago

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Whitney Hernandez Keller, TX

I’ve been a State Farm customer for 10 years and I wouldn’t have it any other way. They make things so easy especially with bundling their services and policies

3 years ago

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Eva Salazar Lubbock, TX

The best home insurance you ever have. Their agents are always ready to help whenever you need them. just as the commercials; they are pricey but so worth the price.

3 years ago

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Shelton Germaine Rogers, AR

I was a customer of State Farm for nearly 10 years. At the start, they were a great insurance company. That was until I had to file a claim. I had a house that ended up with water damage. They paid part of the claim and then dropped me. I ended up having to use a high risk insurance company because of this. It took several years for that claim to fall off so that I could get a reasonable rate again. I didn't choose to have a water leak, and it isn't my fault that State Farm couldn't take care of their customer.

3 years ago

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Stacy Carter Red Cliff, CO

I think that State Farm has been a pretty fair company to work with. The customer service is responsive and the rate is a little high, but I do think they will deliver better than other companies if there ever is a claim.

3 years ago

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Lisa Hochstetler Ridgeland, SC

State Farm is a very good home insurance company. We had some flood damage and they came out quickly and took care of the problem. My only complaint is that we never saw anything about the. Laim on their website

3 years ago

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Chef Mike Maucher Ocean City, NJ

I have been with State Farm for almost 20 years They always provide great service and reliability. they are a true partner and I never have any surprises

3 years ago

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Flora Pickerington, OH

Great company overall. I had State Farm for 4 years . Left because of my agent’s behavior. Other than that they had good prices too. You can definitely shop around and compare quotes.

3 years ago

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Barbra Willis Overland, MO

Had State Farm for many years filed a few claims and they dropped me!!! I felt that all the money I put into the premiums didn't come close to the pay outs. They don't care about you just the money you generate and then they drop you when you file a claim.

3 years ago

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Paula Greenfield, IN

Been with State Farm for many a years and have always been treated fairly and they have also taken care of any claims and or issues quickly! Would recommend to anyone.

3 years ago

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Noureddine Lalami Oakley, CA

They have knowledgeable agents and the process claims in a timely manner. Rates are higher compared to what one may find at other insurance companies. Good customer service though.

3 years ago

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gricel valdez AZ

State farm is all about the premium. You call customer service and they act like you should feel privilege for them to speak with you. God forbid you ask a question about your policy. They act like you should have already known the answer to that question. You could have known the answer to it if you had just read the policy. Paid to much money for a policy and was treated like an idiot to boot. Took my money elsewhere!

3 years ago

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Terrell Tucker Bakersfield, CA

Very responsive and I like being able to visit a local office. Great agent and personal assistants are helpful. Claims are handled quickly and professionally.

3 years ago

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Lynn Gibson Charlotte, NC

I love and trust State Farm. They are so fast with claims and make everything super easy. Have trusted them with homeowners and car insurance all my life!

3 years ago

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Unsatisfactory Newark, OH

My family lost our house and all personal belongings due to house fire SEVEN weeks ago. Adjuster deemed it a total loss and tried to low ball claim by over 150k less than policy limits. I refused verbal offer and still have not received any indication of amount due seven weeks later. Refusing to pay policy limits and the Increase Dwelling I paid for; it’s 2022 with increase inflation and they are denying this! I have submitted several receipts for Additional Living Expenses (ALE) for food, emergency clothing etc and have not received a penny. We are currently living with my elderly parents so State Farm is taking advantage of the situation by not reimbursing for ALE. My family has went through a traumatic experience due to a tremendous loss and State Farm is just adding to this. No empathy or compassion on their part. I also have to continue to pay home insurance each month until claim is resolved even though my house was a total loss and destroyed by fire. This seems fraudulent to me. Would never recommend this company; they are not a Good Neighbor and definitely not there when my family is in need

3 years ago

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Lisa Miller Chambersburg, PA

Awesome company. Our state farm agent is terrific. He likes to meet with us regularly. He tries to save us money when he can. They are always very receptive.

3 years ago

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clifton wilkins Clarksville, VA

Too many problems with them not sending out payment info .my mom got canceled twice. As a matter of fact someone coming out this week to re inspect the property for another policy because they wasn't sending her monthly billing statements 😒

3 years ago

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enelson3903 Bowie, MD

I have a=had state farm for several years and they are very slow to respond. I had a roof problem from the wind, and they didn't do a good job on the assignment of the damage. They were looking for the cheapest way to evaluate the damage and didn't respond in a timely manner.

3 years ago

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Frank Herbert Los Angeles, CA

I have used State Farm to insure my rental property in Seattle for over 10 years. The policy is easy to manage, and the agent is responsive to my phone calls.

3 years ago Edited August 16, 2022

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Lilly Logan, UT

I love this insurance. They have been by for the most receptive insurance I’ve ever had when I needed to make a claim. Plus our agent & his staff are stellar!

5 years ago

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Maria West Valley City, UT

I currently have State Farm and the company is awesome every time I have a concern they resolve the issue and concern. Have referred my fam and friends to them

5 years ago

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Swedish_queen Cheyenne, WY

State Farm is an excellent insurance company. Ive had them for years for years! Everytime I've had an issue I just call them and they do everything in their power to fix it!

5 years ago

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Jennifer Encarnacion San Diego, CA

I have my apartment insurance with State Farm. Hadn't had to use it but it was a breeze adding me onto the apartment insurance. And it was cheap I think it's only like $12 a month to insure all my stuff.

7 years ago

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PolyanaL Salt Lake City, UT

I will not go back to State farm, I was with them for several years until i got into a car wreck and they spiked up my premium how ever the accident wasnt my fault. Ever since then, when ever i call customer service, they dont value me as a client

7 years ago

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Rashida Laumatia Saint George, UT

When my house flooded due to plumbing, not only did they put my family up in a hotel, they covered all the damges. Love the customer service and how helpful they were.

7 years ago

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Haidyn Houtz South Jordan, UT

I loved working with State Farm! They were so helpful and they really cater to my needs. They made me feel like a family and not just someone to get money from.

7 years ago

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Joanna Hester Gilbert, AZ

We never had to file a claim, but I have contacted customer service several times with questions about my policy. They were always very helpful and professional.

7 years ago

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Trent Provo, UT

I have renters insurance through them and it is very affordable and easy to work with. My agent is great, and always available to help out or answer questions.

7 years ago

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Rick Froid Park Ridge, IL

State Farm has been very dependable with my auto needs. Has taken care of my 2 claims I’ve had since joining them. A good trustworthy company!

3 years ago