Name: State Farm
Rating: 4.3

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Carol E Brown Harker Heights, TX

We had State Farm as my provider for both renter's insurance and then for homeowners insurance once I purchased a home. We were completely satisfied with the service we received from State Farm. The agents we had were very proactive and responsive to any concerns we had. The coverage they suggested was exactly what we needed. I highly recommend State Farm for insurance.

1 year ago

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Braska Williams Jr Knightdale, NC

Great coverage - I had a claim with State Farm about eight years ago, and they did a fantastic job with the repairs. I had a toilet to clog and flood my bathroom upstairs with one inch of water which leaked through the ceiling to our kitchen which was underneath. They replaced the bathroom floor, repainted the kitchen ceiling and walls, dehumidified the ceiling. On the negative side, we had submitted a roof claim and were advised to not follow it. Within a year or two, State Farm sent someone to do a "random" check of the exterior of our home which was odd. My local agent and his staff are great!

1 year ago

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Nam

I have had State Farm Insurance for over 6 years, and they have always been great. They have decent prices and offer great coverage. Prices are skyrocketing right now but at least I have a peace of mind if anything ever goes wrong. I have had other insurances in the past but because of the service quality, I think I'll be using State Farm for the next decade.

1 year ago

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Steven Whites Salt Lake City, UT

This company has always given me the best rates for the most accommodations. If I ever need any assistance I simply give them a call or email and within the day usually they return my call or email. They are great at communicating and will get you the assistance you need pretty quick. I've had them for a few years now and will not switch providers, because they have been awesome! Nothing negative to say about this company when it comes to home insurance.

1 year ago

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DealStar South Jordan, UT

We GOT LUCKY with our awesome State Farm agent! She's by far the best insurance agent a customer could ever have for keeping us insured without being over-insured. State Farm has been a personal preference for several decades. Sure, there was a slight detour when we moved to a different state and went with a different company, but we always come back to State Farm. Rates, coverage, and well-informed agents make State Farm the ONLY REASONABLE CHOICE for INSURANCE. And yes, we "bundle"!

1 year ago

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Brenda Anderson TX

State Farm is a wonderful company to have insurance with. Guy will pay your climb with no hassle and take care of your needs. That replace my roof after a health storm that cost $9000.00. They also replaced broken windows from the same hail storm. All I had to pay was my deductible. They were kind and polite and made me feel like they really cared about me as a person. My nerves were shot but when they took care of my problem nerves were fine again!!! You can’t go wrong with State Farm!!!

1 year ago

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Doc B Decatur, GA

All about the local agent and their staff, I retained coverage for 15 years until I moved simply because of the customer service I received from the local agency. Not always the lowest but very competitive and when I needed an explanation or claim assistance the local agent was there for me. Like a good neighbor is what I received. Claims for storm damage were timely and swift. Had entire roof replaced and on another occasion interior water damage, both were handled to my satisfaction. I recommend their bundle if you need it.

1 year ago

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RONALD WHITE Phoenix, AZ

Interestingly, we just went back to State Farm Homeowners Insurance after a 40 year hiatus. The agent we went through has been most professional yet personable. Our annual rate was $350 less than with the company we had been using for 10+ years with all the same comparable coverages & same deductibles. I highly recommend State Farm Insurance for at least a quote versus your existing insurance company.

1 year ago

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Robert Rootes Bestselling Author Fredericksburg, VA

While my son is in college I take care of his renter's insurance. I looked around for the best deals with comprehensive coverage. State Farm had the best rates and was willing to work with me regarding transferring insurance coverage from one apartment to another. Renter's insurance is very important coverage to have, even if you're not a homeowner. State Farm does what I needed to make sure I can keep my son safe even when he's not so close to me.

1 year ago

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Erinmarie Xian Brandon, FL

This was the first insurance company I got on my own after my first mortgage. I was very familiar with State Farm from my parents using them so I was very comfortable having them write up a policy. The fact that they have branches pretty much everywhere makes a very assessable and their reputation is very good. The pricing seemed to be legit. Luckily I never had to file a claim so I can’t speak to that part but the easiness of changing things to meet my needs was great.

1 year ago

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Basil48 Clifton, NJ

Over the past 2 years we have had exceptional service both from our local agent Will Rogers, & from the Home Offices. Will personally took care of the repair process for our broken windshield, which was repaired post haste. More recently we had an accident with our 2021 Toyota Camry & representatives from Home Office were in constant contact with us. Assuring us that all matters were being tended to and on schedule. Unfortunately, for all, the vehicle was "totaled," and State Farm reps went over the entire process in full-detail and to our total satisfaction

1 year ago

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Melanie Sanders Cumming, GA

I love my State Farm agents and my coverage for my home and autos. I have been a customer for 30+ years. I always feel supported and that they have my back when something happens. I also am able to adjust my coverage as my home or family status has changed. I have had a couple of homeowners claims, and State Farm has provided great service and support. I am pleased.

1 year ago

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Sarah Berks Atlanta, GA

I was with State Farm Insurance for two years, and I was always pleased with the service and treatment for myself and my family. Unfortunately, we have recently changed insurance for other reasons. I have absolutely no hesitation in wholeheartedly endorsing State Farm for all your insurance needs. If ever I get the opportunity to go back to State Farm, I would do so in a heartbeat. Thank you State Farm.

1 year ago

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cathy beasley Livingston, TN

State farm is relatively on the high side of pricing however you get what you pay for . That is my belief . They have alot to offer and customer service is great . I was in a wreck and they took care of everything and I was stress free . All I had to do was pick up the check where my car was totaled and find me another vehicle. And the check was alot more then I expected by far. Great choice for insurance . Not only vehicle but I had life, home and other coverages. I had no problems with claims going thru on my homeowner's insurance with them also . I had a tree to fall doing damage to the roof and gutters. It took state farm no time after I submitted the claim to get it fixed.

1 year ago Edited August 3, 2022

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Kermit Davidson San Jose, CA

I've been with State Farm for over 20 yrs. and during that time I've checked other company's for better rates, and nobody can even come close to their rates. My wife was rear ended in the Starbucks drive thru, which just happened to be next to our State Farm agents office, and she came out and helped my wife gather the information needed. What's their slogan, "their when you need us"!

1 year ago

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Christina Sutu-Wallar Fresno, CA

I used Statefarm to bundle my home and car insurance. I liked that they offered me discounts for bundling insurances together, and I felt safe knowing that this huge company that has been around for decades would and could protect my biggest asset, my home. They were wonderful to work with, and I really liked having an agent that was local that I could build a relationship with but also a one 800 number I could turn to for more information when and if needed

1 year ago

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Karen Bach Mount Airy, GA

Have been a State Farm customer for more than 50 years. Top level and timely response every time for renters home-owners and vehicle coverage, even though using different agents in 5 cities of 2 different states. I understand that the premiums are not the cheapest, but after hearing complaints from friends and family regarding service from other companies, I maintain my stand that “You get what you pay for.”

1 year ago

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David Drake Shelbyville, IN

So far this is been a good company to me They are great they are competitive They are great they are competitive prices if you have any questions if they don't have the answer they will take time to find the answer to get to you the They are great they are competitive in prices if you have any questions if they don't have the answer they will take time to find the answer to get to you the lady that I work with is real nice friendly and courtesy and she returned your phone calls when she says she will Thank you guys very much I greatly appreciate it

2 years ago

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Dougie D Harold, KY

State Farm gives you great rates. They do not do bias high risk area rate hikes like other insurance companies do. I switched to State Farm because my insurance provider did 2 major hikes in 3 months, not because I did something bad or wrong, it was high risk area. I didnt like being scammed by other big brand companies. State Farm was friendly, helpful on setting up my plan, had lower rates and based it upon me and my history!

2 years ago

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Whimsigal48 Oklahoma City, OK

I chose State Farm because the company I had been using went crazy on my rates for car insurance! Of course I got home owners with the same company. One winter my overhead pipe broke in my bathroom. It was a flood until a friend found the cut off valve for me. My agent had someone to me in less than 24 hours. The pipe got fixed, there were huge drying fans put in place and I got replacement price for a ruined cabinet. I've been with them about eleven years now.

2 years ago

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Angie L Hanzel Saratoga Springs, UT

I have been with State Farm for over 10 years. They have been amazing to work with. They check in with me once a year to review my policy and make sure I am getting the best rates possible. I am confidant if a problem came up they would handle my problem fairly and quickly. This past year I also wanted to shop around and make sure I was getting the best rate possible. After contacting several insurance companies, State Farm was by far the best out there for what they could offer. I have been extremely satisfied with their service and plan on keeping them for many more years to come.

5 years ago

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Rhonda Littlefield Urbana, IL

Our agent, Brian F, has always been helpful and supportive. He is knowledgeable and always there for us during a crises!!

4 months ago

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Sue BC Wilmington, NC

I was a loyal claim free customer for at least 15 years. We had to use our towing coverage, only to not need the car towed after all. Several months later my car door was opened and dinged another car causing very little damage to that car. I was going to pay for the damage out of my pocket, but my local agent rep reassured me that our rates would not increase if they paid the damage. She explained that since it was under $3k we would not be penalized & told me not to worry. I was shocked when I received my next statement saying that our rates were increasing quite a bit due to two claims. When I called all they gave were excuses & more lies. I decided I was done with them. I found a company that has way better customer & better rates. Don't bother with State Farm unless you want to overpay for just meh service.

6 months ago

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MisterFord73 Plano, TX

My agent made sure I had enough coverage for a very old house. They also helped me with a Life policy I can afford. The online claim process works very well.

7 months ago

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DLR Rocklin, CA

We are long term customers. They have taken care of our needs and the occassional claims. They may not be the lowest cost, but we feel you get what you pay for.

8 months ago

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Lloyd Plainfield, IL

Been with State Farm insurance for my automobiles, rental insurance, and homeowners for the last 40+ years. I am convinced I could find less expensive insurance, but I appreciate the service. I have recommended state farm to family members. Shall remain with State Farm.

11 months ago

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Martin Irwin Mars, PA

90% of time they are very good quick and together for my home and for my car. However, when my car was repaired it was not properly repaired and there he supposedly have a guarantee and the guarantee was not followed. I am very disappointed.

11 months ago

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Hasnain Ali Taylor, MI

Have been a State Farm customer for the last 4 years, very experienced staff. Very well versed in finding the right insurance package for your needs. Would definitely recommend them.

11 months ago

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Johnny Sigmon Cumberland, MD

State farm is the best insurance company that I've had in a while an from one client soon to be a new client State farm is where to go.agan thanks an for making me an my family feel safe in our home and we don't have to worry about anything with State farm. Thanks for being my number one insurance company. John sigmon

1 year ago Edited April 13, 2023

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James Koller Seattle, WA

Good company, like with any large company the rates tend to increase over the years... I had State Farm forever, like 20 years. Think we had 2 claims in those 20 years and both were handled professionally. Only reason I give them 4 instead of 5 stars was when I did notice the rates rising I called to get them lowered, nothing. Then I got another quote (Farmers) and they still did not want to bring the cost down to even come close... someone who has been with a company for 20 years, you would think would get better retention treatment.

1 year ago

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Lisa Caruana Pittsburgh, PA

I had a issue with someone, driving into my living room windows and destroyed many family heirlooms. I didn't have renters insurance, so I wasn't reimbursed. I spoke with the State Farm agent, and now have my car, and apt. covered with them. They have been awesome to deal with!

1 year ago

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Sheila Burns Dickson, TN

State Farm is an insurance company that I can always trust. I have used them for years and they have always treated me with kindness and respect. When I have had to make a claim, they have always come through for me with fairness.

1 year ago

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Ron Jaffe Orlando, FL

State Farm is nothing without its agents - We've been very pleased with the agents that support our homeowner's insurance. We also have bundled car insurance as well. We've been State Farm customers for three generations. Not thrilled about Florida's deductibles for hurricane damage. Whole purpose of insurance is to pay for damage that you can't afford without insurance. That 5% deductibles for roofs can really hurt.

1 year ago

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Angie Martin Cherryville, NC

I just recently switched to State Farm from another Insurance provider. State Farm was able to give me the same coverage for half the cost of the other provider. The agent was very helpful and friendly. They were very knowledgeable about what I needed and had everything changed very quickly.

1 year ago

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M T Buffalo Grove, IL

I have been a State Farm customer for only a few years but have watched my parents use them for far longer than I. This is an outstanding company and I will forever be their customer. Their billing and customer service team is extraordinary.

1 year ago Edited January 3, 2023

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Liz

We have used state farm for many years for multiple insurance policies including our home insurance for one of our rental properties, and they have an extremely consistent and customer service oriented over the years. I would definitely recommend them, their customer service is top-tier.

1 year ago Edited December 26, 2022

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Abby Smith Dothan, AL

State Farm was very helpful with my quote, they explained everything in the best way I could and helped me get set up on the insurance I needed. They have great customer service and the price for insurance it’s doable. I never had any problems with the insurance itself either.

1 year ago

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Trish webb Phoenix, AZ

I absolutely love StateFarm. Anytime I have an issue they have been right there to help. Claims are processed with ease and even when I haven’t filed a claim they recommended a great roof repair man. 100 percent recommend StateFarm for all your needs

1 year ago

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Ellie Bradley Thousand Oaks, CA

State farm had always had great agents - no matter where we live they are knowledgeable and skilled at getting is the insurance we need and want. They are always very ready to help us make right choices with filling claims and help us each stop of the way.

1 year ago Edited April 7, 2023

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Johnny Lopez Dallas, TX

Just the way they say and want it like a good neighbor State farm is there I appreciate it service and especially the customer service you can't never go anywhere unless you have awesome customer service leave it to the good neighbors people

1 year ago

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Brand Richardson Haun TX

State Farm has the best rates for auto but also for home owner coverage.. Once i had to file a claim and feared the worst. Unlike my previous company who made it hard to work with State Farm has agents who are super willing to help you out and really do have you covered.

1 year ago

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Pamela Bittner Arlington, TX

State Farm was a good company. I only had one claim during my 6 years of coverage in the late 90's. My house was burglarized. They did nickel and dime the payout. The burglars used my pillowcases to take my items and State Farm did not want to reimburse me for the sheet set. I still use State Farm for my life insurance, and they have been great! I have had the policy for 32 years!

1 year ago Edited November 4, 2022

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Deanna Greco Murphy, NC

I just recently switched to State Farm. The rates for Home and Auto were much lower than my other insurance company. Also, the knowledgeable staff and advice I received were very valuable. Informative but not pushy. A great product!

1 year ago

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Gina Donofrio

State Farm offers many different Insurances. The Agents are kind and speak with you on an even level. I've yet to feel inferior. Rates are slightly high, but a policy is exactly what you've been told. There are no hidden statements.

1 year ago

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Ronald Schaffer Schnecksville, PA

Been dealing with most insurances offered by this company for a long time now. My father started the Home Owners Insurance . I am helping my mother take care and pay it off now that he passed away a few years back. Easy to use inexpensive isurance to keeping our home safe when It needs it.

1 year ago

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Matthew Laney Chino, CA

I had a policy with State Farm Home Insurance with a previous residence. Their premium fees were reasonable and they were fair and responsive when I had to file a claim. Their representatives were always helpful and friendly. I would recommend State Farm Insurance.

1 year ago

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Alexandria Lekberg Woodland, CA

I have been with State Farm for 10 years for my home insurance. Their customer service is fantastic. I love that I can go into their office and talk face to face with my agent, Hope. She is able to answer all my questions and help me with my claims. I have been with them for over 20 years for my car insurance and life insurance! They are great!

1 year ago

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Cher Hansen Tinley Park, IL

I have been a State Farm customer for many years. They have always been wonderful and helpful no matter the situation. They have great knowledge of their products and are able to guide me through any questions or concerns I have had in the past.

1 year ago

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Be Joyful Ministries Philadelphia, PA

State Farm is an excellent insurance company that has met and exceeded my expectations for home insurance, car insurance, and business insurance. I have been a customer with State Farm Insurance Company for over 25 years and every agent has continuously provided excellent customer service.

1 year ago

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Daniel Cossa Elmhurst, IL

I like that they have annual home owner insurance policies. I was also very pleased with the assistance I got from the agent and the office staff. They helped me find things that needed to be included in my policy and explained the pricing and plan very thoroughly.

1 year ago