Overview
USAA Health Insurance
Undisclosed
Tricare
Undisclosed
Ratings
USAA Health Insurance
Tricare
Reviews
USAA Health Insurance
Reviews
Tricare
Reviews for USAA Health Insurance
Helpful Favorable Review
Bruce H.
October 17th, 2020
Ellicott City, MD
I'm a 74 year old veteran who is presently retired. I was for about a decade a Personal Injury attorney many years ago. Most of my adult life I had either Geico or Criterion auto coverage. Due to an abnormal dispute over renewal premiums, I checked out USAA and they were substantially less expensive, the only coverage quirk being I previously had 10K of PIP but USAA only went to 2.5 K. I have had several property damage or comprehensive claims that were promptly handled to my satisfaction. I had heard previously that USAA handles claims by its policy holders well but not by 3d party claimants. That has not been my experience so far. As to health coverages, my income [ social security] is low enough that I have full VA health coverage with no co pays or costs.
Helpful Critical Review
Francis Adesuyi
March 25th, 2024
DETAILS
USAA insurance is trash.their customer service sucks they refuses to assist me on my blocked engine because it refuses to raise and I complain to them but they didn’t get back to me they never stick to their words they have been terrible. They only research the part that would not be covered under our insurance,despite my repeated messages they escalated me to management who has not called back all their management sucks and it’s annoying.
Reviews for Tricare
Helpful Favorable Review
Gunner Berg
October 26th, 2023
Rapid City, SD
DETAILS
Tricare is the best health insurance around. Sure, alot of the time I have to go on base, but I mean... If I ask to go off base they don't care. Their customer services is also second to none. Some health facility tried to charge me $8... and I am stubborn. I called and they said tricare didn't cover it. I called Tricare, they did cover it. So Tricare sent them a threatening letter. Pretty awesome.
Helpful Critical Review
Patty Gallagher
September 25th, 2025
DETAILS
Tricare has the WORST Customer Service, the worst care for retirees and their eligible family members. I am in the middle of treatment from an off base doctor and Tricare no longer allows my medicine to be covered because I’m 65. My husband did 29 years of service in the AF and we have had nothing but problems ever since they’ve allowed civilian insurance to mandate the rules.
The Final Word
In contrast, USAA offers more traditional plans to its members. These plans include comprehensive, short term, and fixed health benefit plans. USAA also offers Medicare Advantage, Part D, and Medigap insurance. All of the plans offered through USAA are administered by other health insurers, including Anthem Blue Cross Blue Shield and Cigna.
Because TRICARE’s plans are designed for specific situations, each plan has eligibility requirements. For all of TRICARE’s plans, members must be in the Defense Enrollment Eligibility Reporting System. TRICARE coverage is available to former spouses and survivors of military service members.
USAA has fewer eligibility requirements for its members. Current and retired military members and their families are eligible for USAA membership, which means they are also eligible for the health plans offered through USAA.
USAA is also advantageous for those interested in purchasing Medicare Advantage (Part C) plans, Part D (prescription drug) plans, or Medicare supplement insurance (Medigap) plans.
While both USAA and TRICARE are great choices, USAA has fewer eligibility requirements associated with its plans, offers more kinds of health insurance plans, and offers Medicare plans that TRICARE does not.
