BlueCross BlueShield vs Cigna

BlueCross BlueShield and Cigna are well-known health insurers. Both offer insurance in many parts of the United States. Both companies have plans for individuals and families, Medicare, international health insurance, and plans for employers to offer employees. Health plan availability for both varies depending on your location.

Unlike Cigna, BlueCross BlueShield works through subsidiaries in the areas it offers health insurance. Because of the differences among its subsidiaries, it’s difficult to compare BlueCross BlueShield to other health insurers.

BlueCross BlueShield logo verified_user
#1 BlueCross BlueShield
7.9 Overall Score
3.6
starstarstarstar_halfstar_border
(365)
Cigna logo verified_user
#4 Cigna
7.3 Overall Score
2.6
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(160)

Overview

BlueCross BlueShield

Cigna

States Serviced
States Serviced
50
50
Time In Business
Time In Business
84 Years
38 Years

Ratings

BlueCross BlueShield

Cigna

Overall Score
Overall Score
7.9 of 10
7.3 of 10
Review Score
Review Score
3.6
starstarstarstar_halfstar_border
2.6
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Value for Money
Value for Money
3.4
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2.4
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Quality of Product or Service
Quality of Product or Service
3.6
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2.5
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Customer Service
Customer Service
3.5
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2.7
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Company Trustworthiness
Company Trustworthiness
3.6
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2.6
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Likely to Recommend
Likely to Recommend
5.3 of 10
1.8 of 10

Reviews

BlueCross BlueShield

Cigna

Number of Reviews
Number of Reviews
365
160
Review Breakdown
Review Breakdown
3.6
starstarstarstar_halfstar_border
5 star
37%
4 star
29%
3 star
10%
2 star
7%
1 star
18%
2.6
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5 star
19%
4 star
20%
3 star
10%
2 star
6%
1 star
45%

Reviews for BlueCross BlueShield

Helpful Favorable Review

starstarstarstarstar

Mia miga7440

March 30th, 2020 Denver, CO DETAILS arrow_drop_down
Value for your money
starstarstarstarstar
Quality of product or service
starstarstarstarstar
Customer service
starstarstarstarstar
Company trustworthiness
starstarstarstarstar

Ive had BlueCross BlueShield for years, and Ive never had in troubles with my medical bills. Its a great insurance company and covers almost everything. I highly suggest this insurance company for you and your family.


Helpful Critical Review

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Alisha Stokes

January 29th, 2020 Winter Haven, FL DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border

RUN do not purchase BCBS . Use to be one of the best and is now one of the worst. They hire "vendors " 3rd party companies to micromanage how you can use your benefits. It should be illegal what their are doing especially joining with ASH network which is a joke.


Reviews for Cigna

Helpful Favorable Review

starstarstarstarstar

take7

February 27th, 2020 Sandy, UT

Our Cigna we can take almost everywhere we need to with doctors and clinics. Their customer service is excellent when I call to confirm coverage. The make contact with the providers and they even follow up with you. Plans and cost fits our family and is affordable for us.


Helpful Critical Review

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John F

February 21st, 2020 Houston, TX DETAILS arrow_drop_down
Value for your money
starstar_borderstar_borderstar_borderstar_border
Quality of product or service
starstar_borderstar_borderstar_borderstar_border
Customer service
starstar_borderstar_borderstar_borderstar_border
Company trustworthiness
starstar_borderstar_borderstar_borderstar_border

CIGNA is the worst insurance company due to David C. In a direct effort to boost his bonus he is dmanding a 30% reimbursement reduction from the largest hospital network in Houston, Memorial Herrman. David is personally screwing his 160,000 customers in Houston and he knows exactly what he is doing. There is a special place in hell for David C.


The Final Word

BlueCross BlueShield and Cigna both offer rewards and discount programs with many of their plans.

BlueCross BlueShield’s program Blue365® offers discounts on products and services that support financial health, nutrition, fitness, and more. Blue365® is not available from all of BlueCross BlueShield’s subsidiaries. Check with your BlueCross BlueShield subsidiary to see if you’d have access to this program.

Cigna’s program Healthy Rewards® offers discounts on alternative medicine, vitamins, fitness, and more. It is included with most of Cigna’s health plans. Most of Cigna’s health plans also include Telehealth, which allows members to schedule virtual appointments with doctors. This feature makes it easy and quick to meet with a doctor for non-emergency situations.

BlueCross BlueShield stands out from Cigna because of its Total Care and Blue Distinction® ratings for health care providers and hospitals. These designations consider both the quality and cost of health services offered by providers and hospitals.

While Cigna and BlueCross BlueShield are fairly similar, the rewards programs offer different kinds of discounts. Learn more specifics on health plans offered by each company in your area and compare coverage and cost before enrolling in a health plan.

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