BlueCross BlueShield vs Cigna
BlueCross BlueShield and Cigna are well-known health insurers. Both offer insurance in many parts of the United States. Both companies have plans for individuals and families, Medicare, international health insurance, and plans for employers to offer employees. Health plan availability for both varies depending on your location.
Unlike Cigna, BlueCross BlueShield works through subsidiaries in the areas it offers health insurance. Because of the differences among its subsidiaries, it’s difficult to compare BlueCross BlueShield to other health insurers.
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Overview
BlueCross BlueShield
85 Years
Cigna
39 Years
Ratings
BlueCross BlueShield
Cigna
Reviews
BlueCross BlueShield
Reviews
Cigna
Reviews for BlueCross BlueShield
Helpful Favorable Review
Vicki H. Poolesville, MD
I used BlueCross BlueShield with the last company I worked with. They had reasonable rates and good coverage. I always had good service from them and no problems paying any medical bills covered by the policy.
1 month ago
Helpful Critical Review
Child of the Queen Washington, DC
I have been trying to get through to a CSR for over 3hrs. to no avail. The hold time is over an hour! I stepped away and came back to call again.. was on hold 30mins for someone to disconnect the call w/o ever saying hello! How is this acceptable? I can see why people are thinking differently of this insurance lately! Also BCBS direct website is almost ALWAYS down! Why is the hold time sooo long??!
4 weeks ago
Reviews for Cigna
Helpful Favorable Review
Tracey Columbia, MD
Overall great service. My insurance uses cigna for pricing so my deductibles and co-pays may be different as well as out of pocket cost, but I've never had an issue. My only problem with cigna is that they go thru ash for their chiro first and thats a pain in the rear to get communication with ash when there's a problem.
3 months ago
Helpful Critical Review
Chelsea96 Bolton, BOL
Cigna customer service is ridiculous response to emails months, to get through on the phone 45 minuet wait and then when you get through staff very rude I would not recommend AXA is 100% better than Cigna on customer service
4 days ago
The Final Word
BlueCross BlueShield and Cigna both offer rewards and discount programs with many of their plans.
BlueCross BlueShield’s program Blue365® offers discounts on products and services that support financial health, nutrition, fitness, and more. Blue365® is not available from all of BlueCross BlueShield’s subsidiaries. Check with your BlueCross BlueShield subsidiary to see if you’d have access to this program.
Cigna’s program Healthy Rewards® offers discounts on alternative medicine, vitamins, fitness, and more. It is included with most of Cigna’s health plans. Most of Cigna’s health plans also include Telehealth, which allows members to schedule virtual appointments with doctors. This feature makes it easy and quick to meet with a doctor for non-emergency situations.
BlueCross BlueShield stands out from Cigna because of its Total Care and Blue Distinction® ratings for health care providers and hospitals. These designations consider both the quality and cost of health services offered by providers and hospitals.
While Cigna and BlueCross BlueShield are fairly similar, the rewards programs offer different kinds of discounts. Learn more specifics on health plans offered by each company in your area and compare coverage and cost before enrolling in a health plan.
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