BlueCross BlueShield vs Aetna

Blue Cross Blue Shield has been so consistent over the years. I have a chronic disease and have not had to worry about not having good coverage. I rarely have to pay for my expensive medicine and that is much appreciated. I will always choose BCBS over any other health insurance. The Healthcare Marketplace has provided access to BCBS in both Texas and Arkansas for me over the years, and for that, I am sooooo grateful. Customer service at BCBS has always been there for me as well. I definitely recommend it to anyone that asks.

This is not an honorable company i had medicare. From 1/1/2016 to 5/24/2018 Blue Cross premiums were paid by a trustee in New York. I discovered on 5/24/2018, premiums still being paid, canceled policy , and was informed because another policy was paying my claims and not Blue Cross, I should expect a refund. Made complaint with DMHC. Finally received a check for $3,274.32 over payment $41,150 refund amount $3,274.32 they kept $37,875.68 for doing nothing SLEEZY

Everything I have needed, including spinal surgery, has been authorized by Aetna! After pre- authorization, Aetna has approved for me! I am satisfied with Aetna so far, as of 1 year. Very good customer service. Very friendly staff! I will stay with Aetna!

Aetna Health Insurance is TERRIBLE Insurance. I was forced to take them and give up my UPMC Health Care Coverage, and now I see why. If you have a choice do not choose a Aetna Health Care Plan, you will pay more out of pocket expenses. You will also spend more time on phone trying to resolve issues. It is a bad Insurance option if you have a choice save yourself a huge headache and pick a different plan.