BlueCross BlueShield vs Aetna

BlueCross BlueShield and Aetna are large health insurers that offer plans in many parts of the United States. Unlike Aetna, BlueCross BlueShield operates through subsidiaries in each of the areas it serves.

Which company is best for you will vary based on plans offered in your area and what kind of plan you’re looking for.

BlueCross BlueShield logo
#4 BlueCross BlueShield
7.0 Overall Score
2.6
star star star_half star_border star_border
(848)
Aetna logo
#7 Aetna
6.1 Overall Score
2.9
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(345)

Overview

BlueCross BlueShield

Health Plan Options

Customer Service Options

Perks and Support Programs

Time in Business

Undisclosed

Aetna

Undisclosed

Ratings

BlueCross BlueShield

Overall Score
7.0 of 10
Review Score
2.6
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Value for Money
3.5
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Quality of Product or Service
3.6
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Company Trustworthiness
3.6
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Likely to Recommend
6.0 of 10

Aetna

6.1 of 10
2.9
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2.8
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2.8
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2.8
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3.6 of 10

Reviews

BlueCross BlueShield

Number of Reviews
848
Review Breakdown
2.6
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1 star
21%
2 star
6%
3 star
8%
4 star
22%
5 star
42%

Aetna

345
2.9
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1 star
42%
2 star
6%
3 star
8%
4 star
16%
5 star
28%

Reviews for BlueCross BlueShield

Helpful Favorable Review

star star star star star

Stephanie Bloniarz

March 22nd, 2024

We have BCBS/Anthem through my husbands work. It's affordable and I never have to fight to get claims paid. The website is easy to navigate and any time I've had a question and have to call in, I've been treated very kindly and efficiently. Thank you, BCBS! A++++++++

Helpful Critical Review

star star_border star_border star_border star_border

Denise Chisom

December 8th, 2024

DETAILS

This company is cheating people by charging and denying claims also I'm due a reimbursement for having medicare and bcbs is doing everything they can to make the clock run out on the time I have to submit my claim they keep giving me the run around about how to apply, then they stay my information is not in the system no matter how many times I have given it to them and they keep saying it takes few days to catch up IN THEIR OWN SYSTEM!!! We are down to a few weeks before they say I can't file for my reimbursement.

Reviews for Aetna

Helpful Favorable Review

star star star star star

Mary Robison

April 7th, 2024

They are my Medicare Advantage health insurance and I am very happy with them. They pay out quickly and in a timely manner. They are quick to get a response back to my doctors for approval for things.

Helpful Critical Review

star star_border star_border star_border star_border

Mike Behr

August 14th, 2024

DETAILS

Under no circumstances should anyone even think about using this company. Customer Service, Prescription Pans and over all Management of this company are absolutely attrocias!! RUN AWAY.AND NEVER LOOK BACK....MUCH BETTER COMPANY'S AND PLANS AVAILABLE

The Final Word

BlueCross BlueShield offers plans with global coverage, nationwide coverage, individual and family health plans, and employer-sponsored health plans. It also offers Medicare.

With some of its plans, BlueCross BlueShield members can participate in Blue365® to earn rewards.

BlueCross BlueShield runs and institute called BCBS InstituteSM that works to eliminate health barriers, like access to nutritional food, transportation, and larger infrastructure issues.

Aetna also offers international health insurance plans, individual and family plans, and plans that employers can offer employees. Aetna members have access to helpful tools for managing their health care including a member account, mobile app, support groups, and health education resources through Healthwise®.

With some of its plans, Aetna offers disease management services to members with chronic conditions.

With Aetna’s employer plans, employees can participate in workplace wellness, mindfulness, GetActive!SM programs and more.

To learn more about what each company offers in your area, contact the companies directly or use their websites. Comparing these options by considering costs and coverage offered will help you know which company is a better fit for you.

Top Choice

BlueCross BlueShield Logo
BlueCross BlueShield

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