With decades of experience, SelectHealth is committed to providing the highest quality of care to its members.
SelectHealth offers customers a variety of health care plans. Customers can also purchase dental insurance from SelectHealth.
SelectHealth works with Intermountain Healthcare to enhance healthcare value for members in Utah and Idaho. It has received several awards and recognitions for its health plans, quality, and member satisfaction.
SelectHealth has a lot of health insurance plan options to choose from. The health insurance plans are not limited to just one format. SelectHealth offers private health insurance plans and health plans that meet the Affordable Care Act's requirements. It also offers Medicare, Medicaid, CHIP, and dental insurance plans.
SelectHealth even offers short-term health insurance for individuals or families who are in between jobs or simply need temporary coverage.
Health insurance premiums, deductibles, and out-of-pocket expenses for each plan vary based on several factors, including the coverage offered, age of the insured, and number of people insured. Some consumers may qualify for subsidies instituted by the Affordable Care Act.
The online member portal through SelectHealth is called MyHealth and gives members access to so many tools. Through it, you can view your health plan's benefits, limitations, and coverage. You can also read up on your rights and responsibilities as a member and get help finding a primary care physician or specialist and setting up appointments. These services apply to both general practitioners and mental health physicians.
One perk to SelectHealth's claims process is that it is paperless. You won't have to deal with that hassle, and once you file a claim you can track it 24/7 online. SelectHealth has a member services phone number, but members can only contact them during certain business hours with this number.
Like most other health insurance companies, SelectHealth has both a Find a Doctor tool and a Find a Facility tool. On the website, you'll also find simple explanations for each plan and ways to contact the company to find out more (and shop for plans that are specific to you).
The mobile app is also convenient, which actually has several capabilities. On the app, users can view their health plan's benefits and see how much coverage has been used so far. Users can also use the app to find a pharmacy or urgent care, email your ID card information if needed, and even see what the status is on wait times at an Intermountain InstaCare facility.
Member discounts are definitely another advantage at SelectHealth. With a health plan, you could pay less on a gym membership, eyewear, or hearing aids. SelectHealth also has discounts on supplements, alternative medicine, and personal training-items that seem luxurious but could actually have a big positive impact on your health.
Select Heath offers health education to members who want it. Through its additional services, its programs can help get you on the road to stop smoking or to lose weight, for example.
SelectHealth was created and is operated by the well-known Intermountain Healthcare organization. This hospital system was founded in 1975, and along the way SelectHealth was initiated. It has expanded to serve customers through a variety of health plans. Intermountain Healthcare has a great customer service reputation, and this culture extends to its health insurance partner. Together, the two prize high-quality health care services.
Primarily, customers can contact SelectHealth through one of its main phone numbers (including numbers dedicated to member services) or a secure message form. It also offers the opportunity to set up a live chat or schedule a call.
SelectHeath does have a helpful FAQs section, social media profiles, and even a company blog. All of these resources connect them to members and potential customers as well. Once you are a member with SelectHealth, of course, your resources leave little to be desired.
This company has done an excellent job of providing members with almost any tool they would need. These tools help members find health care services by locating primary care doctors or specialists and hospitals. Other tools allow members to view benefits, file a claim, and even find advice for their health.
If you're a potential Select Health customer, you'll want to know that the company only provides insurance in Utah and Idaho.
Customers can only contact Select Health during certain business hours, not 24/7. Even though members can access their online portal 24/7, it would be nice to have the option to contact a representative, if needed, during the evening or early morning.
Call our recommended rep over at Select Health below.
You are my favorite. Your website has always been so helpful to me, especially the part where I can search for doctors in my area that are with Select Health. I am grateful for the benefits of free flu shots I've been receiving. I have appreciated the reaching out of employees to me by an actual handwritten card on occasion to make sure that if I had any other questions, that I knew they were there to help. Great customer service. I feel like you really care about me when I call or interact in any way.
I would say this is one of the bigger insurance companies in Utah. We had them for a few years. Because we are a small business owner we are paying for our own insurance each month. The prices were getting more expensive. It ended up in the end not worth it but if the prices came down all that we would definitely go back as almost everybody except them. I do love their hospitals so that was definitely a plus
Horrible insurance company that has actively and repeatedly stymied my cancer treatments and needed medications. They may be fine if you've got a common cold, but you'd better pray for a more professional and competent insurance company if you develop any kind of serious chronic condition. If you have this insurance and ARE unfortunate enough to develop a serious chronic condition -- God help you. There are too many examples and too much detail to articulate here but, as an example of my last encounter with this company, they refused to pay for a medicine that my Dr recommended, stating that their board, that meets once per month, had decided that other medications might be better and I had to try several of them first. Some of these meds could have serious, if not fatal, consequences for me if I took them but, while this was obvious to my Dr, this board knew nothing of this fact because they know nothing of my medical condition. So I have been left with two options: Fill prescriptions for these meds, throw them away and go without the meds that I need for several months and retry for the med later, or actually take the SelectHealth meds that are dangerous for me and which actually cost MORE than the meds that my own Dr wished to prescribe. I expected a level of knowledge, expertise, and professionalism from my insurer that this company seems unwilling or unable to supply. Stay away from this company if at all possible.
the best care in the valley. I hated not having access to IHC with my previous insurance. Select health has great options for great prices.
I had had good experiences with Select Health for many years. In 2018, I got cancer and wanted to go to the Huntsman Cancer Center. I called and the representative said I wouldn’t be covered elsewhere at the U, but expenses at the Huntsman would be covered. So thankful to have gone to Huntsman. I had a great experience and felt the care was better than I received elsewhere. (I tried another hospital first.) If you have cancer, go there, quickly. When the bills started coming, there were a few surprises. The statements were months late, so I couldn’t remember the service or the date. Thankfully I keep a journal and a calendar. They didn’t want to cover a blood draw lab at Huntsman, because the bill said “University if Utah” on it. It was in the Huntsman Center, the lab was there, but the bill said U of U. However, a very kind lady at Select Health helped me find an appeal form and get it in. They did accept the appeal. I had to do this several more times, which was difficult while dealing with cancer. However, the phone service reps are exceptional. So unusual to find well-trained customer service reps nowadays. I even received thoughtful notes from several of them, with their direct phone number so I could get straight through to them the next time there was a need. I did that a few times. It felt like a friend was helping me. I’m so grateful to be able to speak to a person, even on Saturdays!! Because of my mom’s Alzheimer’s and my own health concerns, Select Health provided someone to check in with us and make sure things were going okay. We didn’t need financial help, but they were willing to help with that. I can’t express how much Zane S and Patricia G helped us. So very thankful for them. Select Health also has a lot of wellness programs, if you have the time to take advantage of them. I was able to do their weight loss program for free because of my BMI. Because of that program, I no longer qualify for it!! Yay! I have checked the reviews for other insurance companies in this area, and Select Health outshines them all. Like any company, they have their moments, but their intent is good. BBB gives them an A+ rating, while another local insurance company I considered gets a D+. BBB has served me well, and my own experience tells me to stay with the company who cares, Select Health! Thanks to their leaders, who foster such an atmosphere of caring.
Great coverage for Utah. So nice that we have it through my husbands job. Really like this company.
Unfortunately SelectHealth has monopolized the medical providers in my area so we don’t have much choice what is really frustrating is the co-pay per office visit on my plan has gone up to $50 per office visit which can add up quickly with the family. I understand plans are different however we are paying the premium medical health insurance plan and the fees continue to go up but the benefits decrease.
I currently use Select Health and I feel like they cover everything. I definitely would recommend them!
I just started with them and it is encouraging. They were able to resolve one of my first issues pretty easily and helping me get rolling well.I was surprised they weren't supported at many clinics.
A company that offers a full range of health services at reasonable prices and typical customer service
Our health insurance is currently through select health. This year we took advantage of the gym membership reimbursement program. They give you back $20 per family member. I had a hard time setting it up and their customer service was wonderful.
I think Select Heath provides exceptional care and service with their health plan. I have been a member of their health plan for almost 20 years. I think one of the real benefits of Select Health is their member advocates program. They have an access number for members to call and get help with finding a provider, determining health care costs, etc. Their member advocates team is VERY helpful!!
Of all of the insurance providers I've had, Select Health offers the best plans at the most affordable prices. Currently have a Silver plan and am renewing for 2020.
I think Select Health is decent. I think my plan is ok but not amazing. We've had some surgerys and births and every hospital is different so its hard to just rate the provider. They have a lot of online tools which is convenient.
They offer low pressure plans a low prices. Very convenient and good copays. Happy about it
I had this health insurance for about 7 years in a row. We had two children born during that time and Select Health took good care of us.
Good physician options and ease of use. The cost of insurance is always way higher than I think it should be but seems some it’s competitively priced.
They are really good! I feel like our package isn't the best package, but that's not SelectHealth's fault... as far as easiness of finding places to accept it- it's perfect! The user interface is pretty easy to understand as well :)
I love Select Health! They are super easy to work with and made it easier when my husband got cancer and all the bills started coming in. They really worked hard to help us with the bills!
We have this insurance through my husbands work. They have great coverage and When I call with questions most of the employees are great in explaining things and answering my questions.
We have had Select Health as our health insurance provider for several years. They have generally been good to work with. A couple of years ago we had an issue when we received a statement saying that they weren't going to cover our flu shots. We hadn't had an issue before so we called and the rep who helped us was very pleasant and said she would take care of it and call us back when it was done. I didn't really think we would hear back, but was pleasantly surprised when we called a couple days later and said it was all taken care of.
The coverage is quite good. The providers are good and helpful. The customer service has always been good.
Very thrust wording! If you pay more than we need to, they will send your money back
The premiums were reasonable and the deductibles weren't too high. I felt like I got good coverage and had a lot of choices of doctors in the network.
Overall, we really have been pleased with SelectHealth. Most of our doctors are on their provider list. The quality of care is great. However, sometimes their billing company is very difficult to deal with.
We have always had a pretty good experience with select health. I have been happy with their service.
We had SelectHealth when I worked as a nurse. We chose SelectHealth over the insurance provided by my husband's employment. SelectHealth was good to cover our medical needs.
I have been with Select Health for nine years now, and the times I have needed to use it for my children's wellness checks have gone very smoothly and the billing process is quite easy.
When my husband was working, his company provided us with Select Health insurance coverage. They had good customer service and the cost was very reasonable. Would highly recommend!
High deductibles. I always felt they were the monster looming over my health care. Every decision based on my overall health was made with the dark cloud of select health a constant in my head.
Our coverage with SelectHealth was fantastic, and representatives were always very helpful and knowledgeable—great customer service!
I grew up with Select Health and I felt like it was a good insurance that was reasonable and easy to work with.
Select health has been a good option for me and my family. Sadly we don't qualify for the best coverage but it covers the basics.
Pretty standard health insurance. The premiums are always going up every year and we have had problems getting them to pay for covered services occasionally. Customer service is excellent though.
Good price, good customer service. I haven't had any negative experiences with them.
We've had Select Health on and off through the years through my husbands employment. They provide great coverage. My favorite thing about Select Health is how easy they are to get a hold of. They are willing to answer questions and pleasant to work with. I would recommend Select Health to friends and family.
I have had Selecthealth insurance for almost 7 years. I have had 2 babies while on this insurance and they have always taken care of us. The only time I was frustrated was when our copays for specialists went up. I understand they have to increase sometimes but it was a 125% increase in one year. I guess they said they hadn’t raised it ever in the 20 previous years, but that was really crappy to go from paying one amount to more than double the next year. Other than that one instance, we have been satisfied with this insurance.
No, you shouldn't get Select Health. And here's why. I am 46 years old and have experienced many different health care providers. I rank Select Health as low as possible. I am a very healthy and active person, non smoker. I only go to the doc when I need to. December 30th 2018, I tore my ACL skiing the bumps and had to have surgery. My recovery has been slow and I have used all my 20 allotted PT appts. But that is not enough for me. My knee is still very stiff and I am unable to get bend past 110 degrees on my own, with effort. This happens with people sometimes. I am doing all I can. I disputed this and turned in an official appeal with notes from my Surgeon and from my PT team. I waited the full 30 days because they refused to expedite. My surgeon specifically stated that if I am not at 120 on my own by the end of this month, that I will need manipulation, which will be an extra surgical cost, pain to me, and then I will need PT every day afterwards. I just got my denial letter today which stated, "Although we understand your request, and additional physical therapy may be medically beneficial, your appeal has been denied because the plan has a specific visit limit allowed per year". It's not just our plan, it's the entire Select Health organization's limit. Their customer reps have tried to tell me that it's our company that selected the limiting plan, but that was a false statement. Select Health has limits on PT and other therapy, 20 being the max. They've since realized as a company that putting limits on therapy is stupid (duh), and have already decided to change this allotment to unlimited as needed on July 1 of 2019. So why make a stink about this now if you know it needs to be changed and will be so in two months? Obviously Select Health cares more about their bottom line and less about their patient's well being. I don't care for Select Health at all. Just so you all know, they don't cover testing for dyslexia either. I went thru that too. That testing costs over $1000 with a psychiatrist. The best thing we as patients can do is let our company's representatives know what we are going thru, so they can make different decisions about health care in the future.
I had Select Health for a few years and really loved it. The only reason I don't have it anymore is that I switched employers. I would recommend them to someone looking for good health insurance. The price is low and they have a ton of doctors.
Select health has decided to pull doctors off their “in network coverage” half way into the year. The primary care doctor that I have seen for over 12 years is no longer covered and I cannot find an adequate “in network” physician. They also don’t have enough “in network” doctors to accommodate the amount of patients and their needs. It’s a disgusting joke and robbery. What are people paying for? Make sure to read the fine print before signing up for this insurance. And if this is the only insurance you are offered through your employer, my heart goes out to you. Good luck.
We had Select Health for a number of years before switching. I feel like because of IHC, Select Health takes advantage of the market and their prices are high because of it. I never felt like we had great insurance, just alright. Customer service is polite but this wasn't enough to stay with Select Health.
Select health has taken care of us and some very scary situations. I feel I can trust them to help me resolve issues. They seem to work extremely well with any doctor I’ve ever tried to see.
Select Health has been a great company to work with. We have been able to go and talk to one of their representatives for the past three years when deciding on a health care plan for our family. They are always extremely helpful and we feel good about the plans they offer and the customer support we receive from them.
I appreciate having good health insurance. There are not a lot of options for insurance here so I feel that drives the price up. But I am grateful to have the insurance I need to cover my medical needs.
Michelle De Oliveira
Overall I am very pleased with out health insurance with Select Health. They have great doctors who are attentive and give great care. Their customer service isn't always as helpful as I would like. I have called them to get estimates on care and check to see if doctors are covered and they have been rude and vague on costs. Sometimes I have to call back to get a different agent that is more helpful.
Haven’t had too many hiccups with their service and care. We have been well covered.
Jonas De Olveira
I have had Select Health insurance almost my entire professional career. I have been impressed with the doctors and the care we have received under this insurance. They are helpful when trying to determine out of pocket expenses for procedures which helps me plan.
Probably the best insurance in Utah Valley. They have some great wellness programs and coverage for the best hospitals locally.
We have had select health as our insurance for years. Although some options are a little bit less expensive, we always choose to go with Select Health because the facilities are more advanced and there is always a larger number of doctors to choose from. The billing department is easy to work with and they have several different payment plans to choose from.
My wife and I been on Select Health insurance for more than a decade. We have never been disappointed with the coverage they offer. If we have needed help with anything, their online support system seemed easy to use and representatives were knowledgeable about all of the services offered. For us, the price was affordable and our choice of providers has allowed us to visit the doctors we feel most comfortable with. We will continue to use Select Health for as long as we are working.