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SelectHealth

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6.7

Overall Score

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Wilkshake Lehi, UT

I have been a Select Health customer during my working years and now in my retirement years. I have always been happy with the services they provide and the things that are covered medically.

3 years ago

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Karli American Fork, UT

I’ve only been a customer of SelectHealth for a short amount of time, but my experience so far has been great. The coverage options are great and haven’t had any issues with our plan.

3 years ago

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Mary Alice M. Orem, UT

When I've called SelectHealth to help me find certain doctors or set up appointments they are SO nice. You can tell they really take their customer service seriously, and I really appreciate that. We've had good experience with the coverage they provide.

3 years ago

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Christina Healey Provo, UT

SelectHealth has been a great company to work with for our health insurance. They are on top of sending us our insurance cards every year, there’s a friendly app, and they will reimburse you for a gym membership!

3 years ago

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Natalie D. Logan, UT

During my first pregnancy, someone from SelectHealth called to congratulate me and offered to call once a month to answer any questions I might have about the process. It doesn't get any better than that.

4 years ago

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Teah Garner ,

For the most part Select Health has been great. The biggest issue I’ve had is communicating with them. Their website seems to be down a lot and I’ve had to jump through a lot of hoops just to get ahold of someone. But in the end it has always worked out.

4 years ago

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Caytee Wankier Idaho Falls, ID

Select Health has a great customer service. Also one thing I always appreciated about them was that they didn’t just provide insurance, they taught me about insurance. Great company.

4 years ago

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David Anderson Providence, UT

Our company where I work just switched over to select health. I have been super happy with this change. All the doctors are in network, the app is super easy to use, they seem to be very easy to work with so far.

4 years ago

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Tiffany Vollmer Midvale, UT

We love Select Health and the security it gives us in the event that medical insurance is necessary to take care of my family. The automatic monthly payments that they offer makes it that much easier to work with.

4 years ago

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Larson Riverton, UT

We have had health insurance through Select Health for many years and have been happy with it. Haven’t had any problems. Assuming prices don’t increase significantly, we plan to continue using Select Health.

4 years ago

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Brittany Wilkinson Herriman, UT

I choose Selecthealth for my health insurance every year because I trust them to take care of my family. They pay out quickly and cover everything we need covered. The customer service is always helpful.

4 years ago

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Yolanda Briganti Riverton, UT

I've had Select Health insurance since 2010. They have paid all the insurance that they say they would. Whenever I have called to make sure a claim has been paid it has been able to be taken care of quickly. I trust that Select Health will pay their claims.

4 years ago

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Aidan Keogh Ogden, UT

We have like Select Health Insurance. The coverage is great and the number of available facilities and providers is large. They are quick to pay out benefits and to inform us what they plan on paying.

4 years ago

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fernandopessoa South Jordan, UT

We have had select health for a long time and it’s super Expensive for what we get. We still play $1100/month and that’s for a high deductible plan (14,000). Customer service has always been decent when i have had to call though. I always ask what the out of pocket cost is not because chances are it significantly cheaper than running it through your insurance. Mixed feelings.

4 years ago

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Victoria American Fork, UT

I love Select Health! They are super easy to work with and made it easier when my husband got cancer and all the bills started coming in. They really worked hard to help us with the bills!

5 years ago

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Helen Macfarlane Pleasant Grove, UT

When my husband was working, his company provided us with Select Health insurance coverage. They had good customer service and the cost was very reasonable. Would highly recommend!

5 years ago

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Jonas De Olveira American Fork, UT

I have had Select Health insurance almost my entire professional career. I have been impressed with the doctors and the care we have received under this insurance. They are helpful when trying to determine out of pocket expenses for procedures which helps me plan.

5 years ago

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Michelle Mortimer Saratoga Springs, UT

I appreciate having good health insurance. There are not a lot of options for insurance here so I feel that drives the price up. But I am grateful to have the insurance I need to cover my medical needs.

5 years ago

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Brennan Orem, UT

Best health insurance we have ever had. Great selection of providers and clinics. We have never had an issue with payments or denials. Great price and great customer service. Get Select Health if you can!

5 years ago

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Charlene Mackay Orem, UT

We had really good experiences with Select Health. I felt like there was very good access to high-quality doctors and facilities. The website was also the best I’ve ever used for tracking claims, lab results, etc.

5 years ago

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Kalli Binks Payson, UT

We have been with Selecthealth for years now and have never had a problem with this company. They are quick to respond to any troubleshooting you may have and always put their costumers first.

5 years ago

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Nicole Mills Lehi, UT

I love select health and eveything they have to offer. They now have a program through my employer that helps us earn cash as we better our health by being active and learning new things about being healthier!!

5 years ago

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Lauren Jorgensen Salt Lake City, UT

This is great insurance. My favorite part is how friendly the costumer service is. I have called them with many questions and they are always quick to get the answer and very friendly.

5 years ago

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Micah Bradshaw Salem, UT

Currently have Select Health Insurance. I like the online tools available to help motivate me to become healthier. So far, the insurance has been easy to use and we haven't had any problems with coverage.

5 years ago

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Leslee Muramoto Draper, UT

I’ve dealt with several different health insurance companies over the years. SelectHealth has many different options for coverage, which is nice. I’ve never had issues with having to fight claims, they’ve been easy to work with. But like all other medical insurance, it’s pricey!

5 years ago

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Hadley American Fork, UT

I really like select health, and the service they offer. I have really good doctors, and have enjoyed my visits for the most part. They are very kind, and will try to get you in as soon as possible.

5 years ago

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Katie Howard Pleasant Grove, UT

We had a good experience with this insurance coverage. It is widely accepted in our area, with a full network of hospitals in its family. The premiums were reasonable for the coverage we got, although that was probably more to do with our employer plan than with the insurance company itself. Pretty easy to use without many problems.

5 years ago

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Angela Pyrah Willard, MO

Coverage is great for where we live now. We had it in before but no health care providers in that area we within the plan. Now we have great coverage, just feel like this company does not do a great job of getting coverage in all places.

6 years ago

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Amy Leifi Orem, UT

For the most part, I've been very pleased with Select Health. Their customer service has been great - super helpful and knowledgeable when I've had to call them. Insurance is so expensive, and i wish I got more for my money, but that goes for all insurance companies.

6 years ago

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Heather Vernal, UT

I have been a select health member for 2 years through my husband’s work. I am not completely satisfied with the amount of care I get compared to the cost I have to pay. I generally feel like I am overpaying and get under serviced. It cost me $1500 to visit the ER, and with my previous insurance it was only $200. I also wish there was more transparency in billing.

6 years ago Edited September 14, 2021

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mgillings

Wide variety of providers near me. We ran into a billing issue with one of our providers.... one quick call to customer service and they found that there was a code billing error, they quickly fixed the problem between the provider and Select Health! Everything was taken care of with one quick call!

6 years ago

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Jennifer Greenwood Draper, UT

I’ve been pleased with our service until recently when I really needed to go to a special doctor who wasn’t in our network, they won’t help us. It’s a serious back problem and the options we have aren’t as good as we need. I’m disappointed.

6 years ago Edited September 14, 2021

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Tracy Salt Lake City, UT

I have numerous medical problems and have always been able to have my bills taken care of in a timely manner. When I have had any issues come up, they have always been addressed professionally.

6 years ago Edited September 14, 2021

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Jo Lars Pleasant Grove, UT

I have been a Select Health member for years! I have always been treated fairly and with respect. The doctors that I prefer accept this health plan. My coverage is easy to understand and easy to use.

6 years ago

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Robin Orem, UT

had this insurance for many years now and i have no complaints. statements are easy to read. billing department is helpful when i need someone to explain charges to me. physicians and surgeons all take this insurance.

6 years ago

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Jr Orem, UT

Select Health has been my families insurance for 6 years now. we are very happy with the choice of physicians, hospitals, office co-pays, prescription cost that is covered through Select Health.

6 years ago

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tini mapu Orem, UT

I had this company for a short time. They were good during the time I was with a certain company. They were fairly priced. Customer service was always so prompt. I don't like calling a place when they take forever to answer the phones. These guys always let you speak to a real person not a computer.

6 years ago

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NT Pleasant Grove, UT

This has been one of the best insurance company my family has been with. Customer service is knowledgeable and answers my questions clearly and promptly. statements are easy to view/read.

6 years ago

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Kyrstin South Jordan, UT

So far I haven’t been a huge fan of this company. We have had countless communication or billing errors when working with customer service. When signing up for the plan for our son after he was born, they didn’t mention to us that his birth wouldn’t be covered because his birth was out of the network that our plan would be covering, that was the whole reason we were signing up the insurance plan so we were very disappointed to find out that we had to pay the 4000 dollars in medical bills for his birth out of pocket. One kind employee helped me to file an appeal but the appeal was denied and it was obvious by their reply that they didn’t even fully read what was written in the appeal as their reason for denying it had nothing to do with the issue at hand. When I called in again I was told that my plan only allowed me one level of appeals so there was nothing I could do. We like that the plan is rather cheap but be careful!

6 years ago

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Taylor Vance Salt Lake City, UT

So far no issues. I have called in to their customer service a couple of times and they have always been very quick and knowledgeable. We haven't had any large expenses to cover yet.

6 years ago

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CAROLE SCOVILLE Pleasant Grove, UT

I've been with these guys for years and I love that they always answer the phone quickly and don't transfer you all around to find answers. Usually the person who answers the call knows just what I need.

6 years ago

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Anne Marie Milne Layton, UT

Select Health has been great for a number of years. Good deductibles and reasonable prices. I have to have a lot of work done because I have back and neck problems and I know I can count on Select Health.

6 years ago

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Mindy Cross Denver, CO

Their formulary is horrible. And it is a closed formulary so they can make decisions about which medications to pay for without any regard to medical necessity. Our company only offers Select Health plans so there is no other option to be able to get the medication that my husband desperately needs. This should be illegal! Since when can a medical insurance act as a physician and decide which medications are needed for a serious life threatening condition?

1 year ago

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C C Ogden, UT

Terrible customer service! They refuse to change my name (got married) and address after months of me and my employer calling and emailing. They continue sending my mail to another address and won't let me change it even after sending them my driver's license with updates information. Terrible policies, terrible customer service. Very expensive for little benefit, basically a scam labeled "health insurance".

2 years ago

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JS Coeur d'Alene, ID

Be VERY CAREFUL of Select Health. They want you do undergo routine procedures that require anesthesia without having it. That's about as primitive as pre civil war surgeries. I would guess that their idea of anesthesia for open heart surgery is a couple of shots of whiskey and a bullet to bite down on. Many many providers DO NOT accept this companies benefits. I'm guessing the CEO does not live by his own companies recommendations

4 years ago

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Kinsley Johnson Kamas, UT

Select health has decided to pull doctors off their “in network coverage” half way into the year. The primary care doctor that I have seen for over 12 years is no longer covered and I cannot find an adequate “in network” physician. They also don’t have enough “in network” doctors to accommodate the amount of patients and their needs. It’s a disgusting joke and robbery. What are people paying for? Make sure to read the fine print before signing up for this insurance. And if this is the only insurance you are offered through your employer, my heart goes out to you. Good luck.

5 years ago

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Al Layton, UT

I pay almost a thousand dollars a month in health premiums to Select Health and they refused to cover my anesthesia bill for an endoscope. They covered the procedure but would not cover the anesthesia. What kind of insurance company covers the procedure but does not cover the anesthesia. Very disappointed in Select Health -- not worth your money!! Go somewhere else if you can.

5 years ago

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Donna Haslam Saint George, UT

I'm unable to do an annual physical due to select health does not pay for the entire preventive blood works as all other Insurance company in the past 6 year. We got Select Health from the market place and was told our annual physical is covered as preventive however select health will not pay for your entire blood work. They are a total scam company. If we could rate at 0 star that would be the rating they get plus customer service is lacking need training etc.

6 years ago

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Laurel Vukich American Fork, UT

We've had quite a few health insurance carriers before and this one is by far, the worst. They cost a fortune and cover practically nothing, and you get dinged for anything and everything. They don't cover good doctors, which forces you out of network, which of course means you aren't covered. The other day I called Member Advocates for a good Thyroid Specialist, and they referred me to 3 OBGYN's who don't specialize in thyroid at all. I'm so frustrated that we're stuck with them for a year.

6 years ago

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Kristen Davidson Layton, UT

Select Health has been my provider for several years. I am very happy with the service and the availability of the people who I need to speak with.

6 years ago