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4.6

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 9th, 2024

Cigna began as the Insurance Company of North America in 1792 in Philadelphia to provide marine insurance. Over the years, Cigna has grown to become a global leader in the health insurance industry. Cigna also offers dental insurance.

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The Good

  • Plans for Individuals and Families
  • Plans for Employers

Plans for Individuals and Families

Cigna offers three kinds of plan options to individuals and families with different dental insurance benefits:

  • Cigna Dental Preventive
  • Cigna Dental 1000
  • Cigna Dental 1500

The Cigna Dental Preventive plan has no deductible and covers 100 percent of preventive services, like cleanings and exams. Its monthly premium cost varies. However, the average lowest monthly premium available in 2018 is $19 per person.

The Cigna Dental 1000 offers the same preventive care coverage as the Cigna Dental Preventive plan. It also covers restorative treatment up to $1000 per year. The deductible is $50 for an individual and $150 dollars for a family. The average lowest monthly premium available in 2018 is $30 per person.

The Cigna Dental 1500 plan has the same deductibles and preventive coverage as the Cigna Dental 1000. It offers more coverage for restorative care, up to $1500 per year. The Cigna Dental 1500 includes $1000 benefit for orthodontic services that comes with a separate deductible, limits, and coinsurance. The average lowest monthly premium available in 2018 for this plan is $35 person.

When choosing a plan from these three categories, pay attention to waiting periods. Waiting periods mean that the dental insurance company doesn't cost-share covered services until the waiting period is over.

Plans for Employers

Cigna offers four kinds of plans that employers can provide to their employees in a benefits package:

  • Cigna Dental Care (DHMO)
  • Dental Preferred Provider Organization (DPPO)
  • Dental Exclusive Provider Organization (DEPO)
  • Dental Indemnity

The specifics of each plan vary, so check the specifics of your plan before making your choice. General information about each kind of plan is below.

The Cigna Dental Care plans are Cigna's dental HMO plans. They allow individuals to see an in-network provider for general dental treatment and require referrals to see any kind of dental specialist. There is no out-of-network coverage, except for emergencies. Some of these plans also cover orthodontic services from an in-network provider.

The Dental Preferred Provider Organization (DPPO) plans allow individuals to see any dentist or specialist in- or out-of-network. There are greater cost savings to seeing a network-participating dentist. After the deductible is met, patients pay coinsurance for dental services under the dental PPO plan.

The Dental Exclusive Preferred Provider Organization (DEPO) plans are very similar to the Dental Preferred Provider Organization plans. The only difference is that the Dental Exclusive Preferred Provider Organization plans do not offer out-of-network coverage.

The Dental Indemnity plans do not require referrals. People with these plans pay co-insurance for the dental treatment they receive.

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The Bad

  • Exclusions and Limitations

Exclusions and Limitations

Cigna dental plans have certain limitations and exclusions that vary by state. For example, Cigna dental coverage is not retroactive and does not cover prescriptions, athletic mouth guards, etc. More information about Cigna’s exclusions and limitations is available on Cigna’s website. Be sure to read them before you choose a plan.

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The Bottom Line

Dental care and dental insurance are important investments in your oral health. Cigna is a reliable, well-known company for insurance. Cigna offers several kinds of plans for independent buyers and employers. Most will be able to find good, affordable dental coverage through Cigna.

Before choosing a dental insurance plan from Cigna, be sure to understand the specific terms and exclusions. You should also get a personalized quote, since the rates published on the company’s website are the average low prices.

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Star Rating

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3.1

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126 Reviews

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5 grade

33%

4 grade

20%

3 grade

9%

2 grade

5%

1 grade

34%

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Joe

Cigna Dental has proven theirselves & their worth time & time again! They are an extremely intuitive company staffed with actual associates that truly care about you the customer. They can be easily contacted wherever & whenever you may find the need for their assistance. They provide more than just quality insurance for your dollar value, they actually provide a comfortable & well maintained customer service package that includes concierge representatives always at the ready to assist with knowledgeable customized responses to your personal & individual needs. Cigna is definitely a company that truly cares about their most precious assets, the customers they very happily serve!

5 years ago

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Stephanie Bloniarz

We have Cigna dental through my husbands work. It's affordable and I never have to fight to get claims paid. I do wish Cigna would pay better for out of network on their PPO plan. I find the best dentists are not in network. The website is easy to navigate and any time I've had a question and have to call in, I've been treated very kindly and efficiently. Thank you, Cigna! A++++++++

1 year ago

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Stephanie Love Herriman, UT

I’ve had Cigna for several years for my dental insurance and I’ve been very satisfied with their coverage. We get two free cleaning a year and they offer $2000 towards braces and I know a lot of insurances only offer $1000-1500. It helped a lot when I had all three of my girls in braces at the same time. If I ever have any questions they are able to help me and are very professional.

5 years ago

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take7 Sandy, UT

Carry Cigna now. It is great for accepting not just locally but out of state too. Our coverage is great for our needs and they are always in touch on visit follow ups and information. Customer service is very helpful. I’ve used chat and call in and they followed up and even called the facilities to confirm coverage and give me names and details who to be in touch with if there was a problem.

5 years ago

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Christine Ramos Kingston, GA

Cigna Dental in my experience has been a pretty good option when it comes to decent dental coverage. I mean they could always look at increasing their contracted fees, but overall not to bad.

1 year ago

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Jewell Phoenix, AZ

Cigna provides better coverage for various dental needs than other companies do. They also don't require you to pay for 6 to 12 months of premiums before they will pay on claims. .

5 years ago

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Danial Beck Missouri City, TX

Easy registration, they didn't make it complicated and their web site made it easy how to select the plan which fits. Also used their customer service as a new policy holder who has moved from another country and it was brilliant.

4 years ago

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Mike Ika West Valley City, UT

I am currently with Cigna for my dental insurance. I love that I dont have to pay a copay for preventative care. This totally makes it worth it to stay current on dental cleanings and checkups in order to avoid more expensive bills caused by waiting.

5 years ago

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Reese Pleasant Grove, UT

I had Cigna dental-insurance at a previous employers and it worked great. I was able to do what I needed to do for my family and myself without having to pay through the nose. Good group of dentists to choose from and easy to have the insurance go through and then pay my portion.

5 years ago

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hminfo Olney, MD

The Cigna dental plan that my work has in place is the most comprehensive dental plan I have ever had. So much is covered under the plan, and the claims are always processed very quickly.

3 years ago

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Gerald Hays Layton, UT

I had Cigna through my previous job and they were very reasonably priced and they paid the claims as expected. When I have needed to contact them about claims they were able to help me promptly.

5 years ago

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Leslie Comstock Orem, UT

Love, Love, LOVE Cigna! Easy access online especially when I need to verify insurance & coverage for our patients. Very efficient & quick response. They definitely make things easy!

5 years ago

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Amy Decker Bloomington, IN

We have had nothing but really good experiences in using Cigna for our dental coverage. We’ve been with them for years and have never had any trouble with claims or coverage. Love that our coverage goes out of state.

5 years ago

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Dalin Conner Fallon, NV

Cigna has always been super easy to work with and hasn't failed me yet! The coverage is awesome and covers eyes, dental, and a back surgery (so far). It's extremely hassle free and any issues get resolved quickly.

5 years ago

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Mike Shabanowitz

I've had Cigna for the last 1.5 years and even tho tho the monthly premium is high the benefits are just what I need to cover a family of 4.

1 year ago

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Bridget Walker Bay Saint Louis, MS

Cigna dental insurance has some of the most affordable dental plans that I have found. They have low co pay and deductibles as well.

2 years ago

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Fernando

First time use there services and i am great I'll I went to the right place all people in this location very nice and services are great

5 years ago

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Katie Carver Cheyenne, WY

We have had Cigna insurance for a few years and we have been very happy with it. They have always covered what we needed them to cover. No complaints.

5 years ago

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Brittany Bray Springville, UT

We have Cigna for our health and dental insurance. They have coveted so many appointments I didn’t think they would cover. I have been very impressed.

5 years ago

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Rose Chevelon Tallahassee, FL

I have braces and I need a cleaning every 3 months and with the insurance I pay nothing out of pocket which helps me a lot financially.

3 years ago

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Picnicky82 Logan, UT

I have had Cigna dental insurance for a long time. I had to have some significant work done and was so pleased with my coverage.

4 years ago

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MattB , UT

Good customer support, able to call and talk to someone I can understand. Seems to be a good price for insurance, pretty happy

5 years ago

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Linda Hays Layton, UT

I have liked Cigna for my dental insurance. They are clear on what they cover and my provider has never had trouble collecting psyment.

5 years ago

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Lily South Jordan, UT

I don’t really like Cigna it hey didn’t cover anything for insurance. They never really helped me out. Before that they were pretty good.

5 years ago

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Brenda Spanish Fork, UT

This is my insurance . We have a great dental plan . It's nice to know our insurance is so easy to work with and they cover so much

5 years ago

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lacey jo Ocala, FL

Cigna has some of the best insurance. Dental is great in network. I pay nearly nothing.

1 year ago

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Matthew Hall Moselle, MS

Coverage on dental health is immaculate, 12 cavities filled with only 40 dollars out of pocket

5 years ago

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MARIE-NOELLE MARQUIS Los Angeles, CA

Great experience all around. Affordable and really great customer service. Would definitely recommend them!

4 years ago

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AD Milford, IN

Cigna has excellent customer service, knowledgeable representatives, and easy to understand pricing and policies.

4 years ago Edited September 14, 2021

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Nora Holland Long Beach, MS

This insurance is so great. What had to pay for my medicine with another insurance I got it for free using Cigna

5 years ago

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Michelle W Coraopolis, PA

Cigna makes it extremely easy to use their dental insurance. I actually love the online dashboard that shows me data.

5 years ago

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Aliza Henline Provo, UT

They were really easy to work with! I've never had any problems, and it was easy to check my benefits before starting.

5 years ago

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Andrea Orangevale, CA

Very happy with the plan selections Cigna offers their customers. My medical and dental are covered with just one plan.

6 years ago

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yanelsy crespo Sun City Center, FL

great customer service, there guidance and provider online is easy and self explanatory.

4 years ago

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amy rex ,

Claims are paid quickly and premiums are decently priced. I would recommend them

5 years ago

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terryjamison Jackson, MS

I have Cigna very satisfied, I pats out well depending on your plan staff is very helpfull

5 years ago

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Eric Smith Riverton, UT

Great options for our family and pricing was very good. Never had any problems at all.

5 years ago

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JoAnn Lucas Austin, TX

This company has been very helpful and easy to work with. They are also quick to respond.

5 years ago

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Meg TX

They have Great dental coverage and prices.

3 years ago

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J B Sandy, UT

Cigna has always provided good customer service for my Dental questions.

3 years ago

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Sydney Charleston South Jordan, UT

Cigna is great with dental. We have paid very little with this company.

3 years ago