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4.6

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Author: Kaitlyn Short

LAST UPDATED: December 9th, 2024

Cigna began as the Insurance Company of North America in 1792 in Philadelphia to provide marine insurance. Over the years, Cigna has grown to become a global leader in the health insurance industry. Cigna also offers dental insurance.

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The Good

  • Plans for Individuals and Families
  • Plans for Employers

Plans for Individuals and Families

Cigna offers three kinds of plan options to individuals and families with different dental insurance benefits:

  • Cigna Dental Preventive
  • Cigna Dental 1000
  • Cigna Dental 1500

The Cigna Dental Preventive plan has no deductible and covers 100 percent of preventive services, like cleanings and exams. Its monthly premium cost varies. However, the average lowest monthly premium available in 2018 is $19 per person.

The Cigna Dental 1000 offers the same preventive care coverage as the Cigna Dental Preventive plan. It also covers restorative treatment up to $1000 per year. The deductible is $50 for an individual and $150 dollars for a family. The average lowest monthly premium available in 2018 is $30 per person.

The Cigna Dental 1500 plan has the same deductibles and preventive coverage as the Cigna Dental 1000. It offers more coverage for restorative care, up to $1500 per year. The Cigna Dental 1500 includes $1000 benefit for orthodontic services that comes with a separate deductible, limits, and coinsurance. The average lowest monthly premium available in 2018 for this plan is $35 person.

When choosing a plan from these three categories, pay attention to waiting periods. Waiting periods mean that the dental insurance company doesn't cost-share covered services until the waiting period is over.

Plans for Employers

Cigna offers four kinds of plans that employers can provide to their employees in a benefits package:

  • Cigna Dental Care (DHMO)
  • Dental Preferred Provider Organization (DPPO)
  • Dental Exclusive Provider Organization (DEPO)
  • Dental Indemnity

The specifics of each plan vary, so check the specifics of your plan before making your choice. General information about each kind of plan is below.

The Cigna Dental Care plans are Cigna's dental HMO plans. They allow individuals to see an in-network provider for general dental treatment and require referrals to see any kind of dental specialist. There is no out-of-network coverage, except for emergencies. Some of these plans also cover orthodontic services from an in-network provider.

The Dental Preferred Provider Organization (DPPO) plans allow individuals to see any dentist or specialist in- or out-of-network. There are greater cost savings to seeing a network-participating dentist. After the deductible is met, patients pay coinsurance for dental services under the dental PPO plan.

The Dental Exclusive Preferred Provider Organization (DEPO) plans are very similar to the Dental Preferred Provider Organization plans. The only difference is that the Dental Exclusive Preferred Provider Organization plans do not offer out-of-network coverage.

The Dental Indemnity plans do not require referrals. People with these plans pay co-insurance for the dental treatment they receive.

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The Bad

  • Exclusions and Limitations

Exclusions and Limitations

Cigna dental plans have certain limitations and exclusions that vary by state. For example, Cigna dental coverage is not retroactive and does not cover prescriptions, athletic mouth guards, etc. More information about Cigna’s exclusions and limitations is available on Cigna’s website. Be sure to read them before you choose a plan.

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The Bottom Line

Dental care and dental insurance are important investments in your oral health. Cigna is a reliable, well-known company for insurance. Cigna offers several kinds of plans for independent buyers and employers. Most will be able to find good, affordable dental coverage through Cigna.

Before choosing a dental insurance plan from Cigna, be sure to understand the specific terms and exclusions. You should also get a personalized quote, since the rates published on the company’s website are the average low prices.

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3.1

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126 Reviews

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33%

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20%

3 grade

9%

2 grade

5%

1 grade

34%

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Jennifer Smith Salt Lake City, UT

Our experience with Cigna has been a challenge. Costly mistakes were made on our account that took more than a year to resolve. Their customer service team was unable to resolve the problem. Our account was sent to a resolution team. Eventually the issue was resolved, and we continue to use this insurance company - but we are vigilant with each claim that is submitted because mistakes are made.

5 years ago

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Ron Murrey Clovis, CA

I have dental insurance with Cigna. They only offer a $1500 dental plan. I would like to have a higher dental coverage but they don't offer it. They also don't cover a larger portion of the cost of the dental service. They only cover x-rays for the 6 month checkups and not for dental work done at other times.

4 years ago

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Kristiane R Durfey Pleasant Grove, UT

We didn't have Cigna Dental insurance for very long, maybe, a year and a half, and then our employer switched companys. They were fine. Didn't have any problems with them and I think their coverage was pretty comparable to other company's. Accepted our family dentist and claims were paid in a timely manner.

5 years ago

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Angela Nelson Pleasant Grove, UT

We have Cigna dental insurance. So far it has worked OK for us, but we haven't had anything other than routine cleanings and 1 small filling. My dentist office says Cigna is slightly below average when compared to other insurance companies for dental insurance. I feel that they are about average.

6 years ago

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Thawkes2017 AL

I haven’t been able to use my current benefits yet! All three of children are double covered and they are giving me problems double billing for two of them.

2 years ago Edited October 24, 2022

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Jon Posey Riverton, UT

We switched to Cigna to get a larger nationwide network which is great and all but it seems they have expanded that network at the expense of smaller local networks which to me isn't great.

4 years ago

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Colin North Fork, CA

They don’t cover all of the dental work. I feel at times I pay more for the insurance then what is covered

3 years ago

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Caleb Warren Norcross, GA

Quality is decent, accepted by most, copay is average I guess. And like any other dental insurance, the monthly premium is dirt cheap

4 years ago

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Jose Delgado Dallas, TX

I have Cigna , but they wouldn't pay for a deep cleaning, ending up pay $113. 00 oit pocket,not good

4 years ago

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Dale L Farmer Littleton, CO

It was nice to have insurance for dental work but it was hard to find a good office that accepted it.

5 years ago

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Scotlynn Blair Phoenix, AZ

Have had no problems with Cigna and dental insurance. very reliable and trustworthy

5 years ago