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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

BlueCross BlueShield

Is This Your Business?

3.7

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78 User Reviews

5.0

Overall Score

Compare

3.7

star star star star_half star_border

78 User Reviews

5.0

Overall Score

Compare

Author: Kaitlyn Short

LAST UPDATED: December 9th, 2024

BlueCross BlueShield was founded in 1929. Primarily known for its health insurance offerings, it also carries dental insurance plans in some areas.

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The Good

Wide Availability
Positive Reviews

Wide Availability

BlueCross BlueShield offers insurance plans throughout the United States. This wide availability makes it easier to continue working with the insurer if you move to a new state or region.

BlueCross BlueShield's website makes it easy to find the subsidiary that operates in your area. Once you're redirected to the right subsidiary, you can learn more about what BlueCross BlueShield offers in your area.

Positive Reviews

A large proportion of BlueCross BlueShield reviews on Best Company are positive. Reviewers were satisfied with the coverage, network, and timely payment of claims.

Customer Review: Audrey Mitchell from Managua, Minnesota

"Bluecross is accepted in all the dental offices I have gone to and had not problems. Their coverage is great and staff is helpful with questions."

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The Bad

Plan Options Vary by Location

Plan Options Vary by Location

BlueCross BlueShield's wide reach means that the plans available vary from subsidiary to subsidiary. If you are interested in working with BlueCross BlueShield, check which subsidiary operates in your area. Work with your local subsidiary to learn more about the dental insurance plan it offers.

If BlueCross BlueShield dental plans are not available in your area, you'll need to consider another insurer.

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The Bottom Line

BlueCross BlueShield is a well-known insurance company. While it's difficult to get into specifics around dental plan options because these choices vary by location, BlueCross BlueShield has earned a high proportion of positive reviews.

If BlueCross BlueShield offers dental insurance in your area, it's worth exploring further.

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User Reviews

Star Rating

3.7

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78 Reviews

Review Breakdown

5 grade

42%

4 grade

27%

3 grade

8%

2 grade

5%

1 grade

18%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Sherry Betts

Blue Cross Blue Shield Dental has been very easy to work with. The dentist office always handles the entire claims process. I am hands off. When I need work done an estimate can immediately be completed and I pay based on the prediction of what the insurance will cover. It seems they they reasonably cover everything I need. I wish they would cover more cavity prevention like sealants. I feel that it would save the company money in claims if it prevents future cavities.

1 year ago

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Lyn Okemos, MI

Their coverage is not cheap but I am told by the dentist office that their reimbursement is better than other companies. There seems to be a smooth resolution of claims made. I did have an issue with their website where I could not set up an account to pay online. They kept saying that there were technical issues and to try again later. I talked to a representative and they were supposed to get back with me about this but it never happened.

3 years ago

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MARY K GODLEY

For the most part very good. Friendly and helpful when calling customer service. EOBs a little difficult to read, but with descriptions provided could figure out. Timely receipt of EOBs. Vision and Dental providers difficult to find where we live (Winston Salem)

6 years ago

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Ron Murrey Clovis, CA

Excellent coverage of health expenses for our plan. But raises monthly premiums every year by 9 - 10% a year. They have been getting too expensive since the cost goes up significantly every year. As a retiree on fixed income may not be able to continue with them in a couple of years if the monthly premium expenses continue to rise! On the positive side they covered all my medical costs associated with several major surgeries in 2019! Overall, their services have been excellent!

4 years ago Edited September 14, 2021

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Ashlyn Elwood Roswell, GA

I had BlueCross BlueShield dental insurance in Michigan and it was a little difficult to find a dentist that took the insurance in my area. However, they covered a fair amount of the bill so I can't complain!

3 years ago

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AF ,

BCBS has been pretty good to work with for our dentist. It can still be expensive when you have issues to take care of, but it covered a good portion of my night guard which was nice.

4 years ago

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Danielle LeCheminant Lehi, UT

Their customer service has been decent. One person we called didn't help us much but the next time we called the next worker went above and beyond our basic expectations to help us.

4 years ago

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Morgan Sweat Montgomery, AL

I like the insurance, it nearly leaves me paying nothing out of pocket at the doctors and dental office visits. The insurance is rather pricey for a single individual but the cover is really great.

4 years ago

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Verified Customer

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Kevin Lewis

Very good Benefits, quick turn around time, easy to deal with

4 years ago

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Monserrath Gutierrez Austin, TX

I have this insurance through my job and its really nice, super easy and not to expensive. I like knowing they pay stuff for what i need to get done.

4 years ago

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Alexander Johnson Los Angeles, CA

I have had BCBS for most of my life and I always had doctors I love so not much bad I can say. Premiums definitely needed some work

4 years ago

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Amy McSherry Troy, MI

BCBS is a great company. I get this coverage through my work, so I am very thankful they are such a good company to work with.

4 years ago

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Randi Nelson Managua, MN

Blue cross has been a great insurance company as I have gotten work done on my teeth. They have awesome coverage on a number of procedures.

5 years ago

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Audrey Mitchell Managua, MN

Bluecross is accepted in all the dental offices I have gone to and had not problems. Their coverage is great and staff is helpful with questions

5 years ago

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Nicole Richman Pearland, TX

BCBS is a reputable insurance company, but as with any insurance, it can be hard to get a hold of them.

4 years ago

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L Gilbert, AZ

We have independent dental coverage and it’s by far the best value and coverage out there for our area.

6 years ago

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scotty Inver Grove Heights, MN

Awesome coverage umbrella and a very knowledgable customer service

2 years ago

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Jordan Bell Orem, UT

BlueCross Dental insurance is great. They are mostly accepted everywhere in the US which is great.

3 years ago

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Allee Wassmer Lehi, UT

Great great great insurance no complaints or issues. Great customer service always happy with them

4 years ago

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April C. Claxton, GA

So far, so good! This company varies by state and your employer. So read your policy top to bottom!

4 years ago

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bmc2z7 Columbia, MO

The company was easy to use and customer service was helpful.

3 years ago

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