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BlueCross BlueShield

Is This Your Business?
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5.0

Overall Score

Author: Kaitlyn Short

LAST UPDATED: December 9th, 2024

BlueCross BlueShield was founded in 1929. Primarily known for its health insurance offerings, it also carries dental insurance plans in some areas. 

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The Good

  • Wide Availability
  • Positive Reviews

Wide Availability

BlueCross BlueShield offers insurance plans throughout the United States. This wide availability makes it easier to continue working with the insurer if you move to a new state or region.

BlueCross BlueShield's website makes it easy to find the subsidiary that operates in your area. Once you're redirected to the right subsidiary, you can learn more about what BlueCross BlueShield offers in your area.

Positive Reviews

A large proportion of BlueCross BlueShield reviews on Best Company are positive. Reviewers were satisfied with the coverage, network, and timely payment of claims.

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Customer Review: Audrey Mitchell from Managua, Minnesota

"Bluecross is accepted in all the dental offices I have gone to and had not problems. Their coverage is great and staff is helpful with questions."

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The Bad

  • Plan Options Vary by Location

Plan Options Vary by Location

BlueCross BlueShield's wide reach means that the plans available vary from subsidiary to subsidiary. If you are interested in working with BlueCross BlueShield, check which subsidiary operates in your area. Work with your local subsidiary to learn more about the dental insurance plan it offers.

If BlueCross BlueShield dental plans are not available in your area, you'll need to consider another insurer.

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The Bottom Line

BlueCross BlueShield is a well-known insurance company. While it's difficult to get into specifics around dental plan options because these choices vary by location, BlueCross BlueShield has earned a high proportion of positive reviews. 

If BlueCross BlueShield offers dental insurance in your area, it's worth exploring further.

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Star Rating

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3.7

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78 Reviews

Review Breakdown

5 grade

42%

4 grade

27%

3 grade

8%

2 grade

5%

1 grade

18%

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Cynthia Upchurch

There has been nothing but confusion since we moved across country & had to leave Delta Dental for B.C. & B.S. FEP Dental. I had major dental problems & went to several dentists in upstate NY. BC BS sent us a check for reimbursement. Then they said send the money back, they over paid, by 8/28/24. So we did. BC & BS stopped payment on their check & over drew our account on 8/13/24! We will not be enrolling with them again. Buyer beware. When we called & asked about our money back, they gave my husband the run around so he demanded a supervisor. Bad business practices & we can't trust them now.

8 months ago

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Amani Patel Harrisonburg, VA

A pretty poor insurance company that seems pretty inaccessible with its services. I also find that the company is not that transparent about ongoing activities. I wish it was more trustworthy and there was stronger communication.

1 year ago Edited February 12, 2024

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jaci finch Corpus Christi, TX

My whole family uses BlueCross BlueShield, and we have always had an okay time, except for with mental health insurance. They cover none of the psychologists in my area and haven't been helpful at all.

4 years ago

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Tony's Babygirl Staton MO

Doesn't cover all assets and requires rated charges.

2 years ago