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National Debt Relief Reviews

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8.9

Overall Score

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Charlotte Felton

National Debt Relief cut my debt more than half and it will be paid off in 2 years instead of 10. I am very happy with this process and progress. Thank you.

2 months ago

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Tenganyike Cook

I don't like not being able to talk to anyone. The only live person I spoke to was when I signed up. I have questions about offers being sent to me to pay off debt. When I accept them it takes to me a page of blank sections and ask me to approve. That is very frustrating when you are speaking to anyone.

2 months ago

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Enrique Brillembourg

Genial. Están muy pendientes de su gente y los acreedores. Sus representantes en las líneas telefónicas están al tanto de todos y tienen respuestas inmediatas.

1 month ago

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Rachel Barrett

I thought I had signed up with TurboDebt Relief. When I was finally able to get a hold of someone I realized that I was with National Debt Relief. Now I have a live person that explained to me what was going on and was able to get a settlement for one of my debts.

3 months ago

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Kevin Whitsell

I like how easy it is to get a hold of and speak to ndr. I enjoy how courteous and knowledgeable the operators have been. I dislike the fact I wasn't made aware of how the fee structure works

3 months ago

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Suzan Rolin

I just started with National Debt, so far everything is going great! I already received my first settlement. I am very positive their program will definitely help me get all my credit straight and settled

3 months ago

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Jerry Smith

A wonderful company to be apart of. To help you get out of debt. I know in my situation I wouldn't be able to do it on my own. Thank you National debt relief. May God's blessings be with you all.

3 months ago

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Carole Harris

I’m very glad one card has been settled, of course. The main thing about the program that I don’t like is that my credit rating is now terrible. Before I started with NDR, my credit rating was extremely high, even with all my debt. I am ashamed now, with one bank and at least two creditors not part of my NDR program either canceling my card or lowering the amount I could access.

3 months ago

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Kim Cunningham

Worked on my behalf towards becoming debt free

2 days ago

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Patricia Harbaugh

Would love for you to get ahold of all my debts and get it over with

4 days ago

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Jim Bragg

I like the fact they were able to reach settlements.

5 days ago

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kao123

The staff was really helpful in discussing my options. They were available when any questions came up and got to me to the point where I could graduate from the program. It makes life easier now that I have faced the debt and sought assistance.

4 months ago

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Blake Poindexter

Primarily, I’ve seen my credit score increase and that’s made all of the traceable difference on top of amazing client service offered by the amazing people hired by this company. For the love of God please do not replace pragmatic people with sanitized AI voices which truly shit the bed when it comes to generating quality resolutions.

4 months ago

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Patricia Cramer

I liked the way I was treated when I first heard of NDR. It pained me to have to go this route but circumstances forced me too. I’ve always prided myself with budgeting and not getting behind in my bills. NDR helped me tremendously and made me feel that I wasn’t a failure. I greatly appreciate that.

4 months ago

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Peggy Bloch

Customer Service, friendliness, keep you motivated, and I am seeing results. I am telling all my friends and family. I have a disability, and they are willing to work with me. I am so glad that I finally contacted them, and I am getting out of debt prison (metaphorically). I don't have to dance with the devil anymore

4 months ago

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Deanna Hambleton

4 I’m saying 4 stars because I just recently started with NDF and I have had only the first debt resolution so I’m still learning the process but so far the experience is really good however I was hoping for a little better settlement since most of what the debt is lowered by was only by the added interest since I needed help from the original debt, as in I was expecting half of the original debt amount not half of final interest added amount

5 months ago

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Gwen

This company has negotiated with two of my creditors and have been working on my behalf of getting them to settle my debts for wayyy less than I originally owed before I joined the program. I can't express how thankful I am to have such an amazing team. I will be forever grateful for them all.

5 months ago

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Janelle Wilson

I like how they keep in contact with you and let you know what’s going on. I’m sure creditors are hard to talk to you and hard to get them to come down. It just seems like it takes a while, but it’s good to hear from them every time something changes..

5 months ago

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Mary B.

Beatrice was very friendly and helpful today. She explained the next steps in the National Debt Relief program to me so that I could understand my options fully. She asked me questions about my current situation and answered all my questions in a way that I could fully understand. She is a true asset for the NDR program.

5 months ago

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Darla

I gave them permission to take money out of my bank account to pay off 2 of my credit cards. Instead of paying them off they used the money to negotiate my last card. They called me with a settlement offer which, believing my other 2 cards were paid, I accepted. Now instead of two bi-weekly payments of $350.00 I now have FOUR bi-weekly payments per month. Had I known that they were not paying off my 2 cards like I told them to I would never have agreed to the other settlement. I do not have enough money in my budget for extra payments and this has really left me in a bind. All I wanted was the first 2 cards paid off while I had extra cash then I would concentrate on the last card. They did NOT do what I authorized them to do with the cash from my account.

5 months ago

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Ray

I love the comprehensive explanation of the debt relief program, the kindness and understanding of the agents, the ease of use of the user portal, the periodic checkups to gage the usefulness of your program, the thorough examination of your debts- I love it all very much!

5 months ago

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Stella West

I am very happy with my monthly budget and my monthly payment plan. For the 1st time in a long time, I am able to pay for my groceries rather than using 2 or 3 charge cards. National Debt Relief is an awesome company with employees who care about helping you to eventually become debt free.

5 months ago

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Shannon Roach

So far, they are making a difference in my life.I appreciate it.

1 week ago

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Carlos González

I'm very thankful. I wasn't sure about the program . They proved me wrong

1 week ago

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Nathaniel Fitz

Very professional and the agent explained the process to my understanding

1 week ago

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Kelly Campeau

Very easy to work with! They hustle to get the settlements going.

1 week ago

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Robyn B

Everything was explained thoroughly and all arrangements were made easily.

1 week ago

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Brian Williamson

Having great results so far. Very friendly and helpful to clients.

1 week ago

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Amy Jensen

I love this company! They go above and beyond and are amazingly helpful!

1 week ago

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Jamie D

I can’t recommend NDR enough. They too all of my stress away.

1 week ago

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Ed

Pleasure to work with No pressure help on resolving Debt issues.

1 week ago

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Tracie Dee Stokes

The representatives always explain things to me in detail. My questions are answered whenever I ask. They know that I have Alzeihmer's/Dementia so they know exactly how to explain matters so that I do understand because I do forget quite often. Being respectful is a key factor for me. They are never rude. I feel important when talking with them. I recommend the company to anyone.

6 months ago

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Kimberly Rutlin

Before I explain why I gave National Debt Relief (NDR) 4 Stars, I wanted to mention that I've heard some horror stories from friends who have used other debt settlement companies and totally got screwed! I think the worst was this one debt settlement company that my very good friend thought she was working with who essentially just stole her money! They told her they had gotten settlement offers for her and she approved them. But the company never made any of the payments on her behalf. Which now makes sense because she would occasionally still get collections letters for accounts that had supposedly been settled. Anyway, this is how she finally caught on to what was happening and she immediately cancelled her program. But all that money she put into the debt settlement program over 3 years she still hasn't seen. The reason I mention this is because that was a horrible experience for my friend and totally BS! So, my point is that, I can at least say National Debt Relief is legit and did what they said they would. Their fees are a lot in my opinion (which is why they didn't get 5 Stars), but I was aware of that up front and still chose to proceed. I'm now very close to all of my debt being gone (well, my credit card debt; I still have a car loan). But it's still going to be such a relief, and NDR got me there, so they get 4 Stars from me.

6 months ago

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Kylee Matteao

NDR has been a tremendous help in getting my credit card lowered & paid off. I used their services once before and had a great experience with them… had my credit completely cleaned up within 2 yrs Sadly 8 yrs later my husband was diagnosed with cancer and covid hit shortly thereafter…we went from 2 solid incomes, to none which ultimately led to my tacking up credit card debt once again. I’m about 1 yr into the program and already I’ve been able to settle and pay off most of my debt and my credit score has drastically increased. I would’ve been lost without National Debt Relief!

7 months ago

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Crystal Marie Burge

We’re still working with national debt relief. We are just at the beginning of our settlements so we have a ways to go but they have already received one settlement from a company where the original debt was 12,500 and they settled it for 5000, that’s a win in my book! I look forward to seeing what else they have to offer for the rest of our debt

7 months ago

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Mary

Best Decision I have ever made. I just started the program but I feel more confident about my bills being paid then I had for awhile. Less stress. The downfall is that for now my credit score is way below what it was, and it was not great to begin with, but it is nice to be able to send the letters, emails from collection agencies right to the program and not having to deal with them myself.

7 months ago

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Holly Sampson

I was really hesitant about doing debt consolidation. I talked to a few companies and I have to say, National Debt Relief was the most kind and willing to explain everything to me no matter how many questions I asked. They really work with you and since getting hurt and on disability, I finally feel some relief. I never thought I would have to go through this but our lives can change on a dime and this company cares. I highly recommend them.

7 months ago

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Jacque Hoppenreys

Wonderful! With my last payment approaching, I thought I would never see this day. More than $23,000 of debt and I feel so relieved! Everyone I ever spoke to was always so nice and helpful. I never felt any judgement or negativity from anyone. I can finally start rebuilding my credit and get a fresh start. I am so thankful!

6 years ago

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Reply from National Debt Relief

Congratulations on your progress, Jacque! We're so glad to hear that you're so close to completing the program. You've come a long way since you enrolled and we're very excited for the rest of your journey. Thank you for sharing this with us today!

Jan. 8th, 2020

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Hiram Bonet

My experience with National Debt Relief has been very good. They treat you with respect. They also are very professional and friendly at the same time in regards to their customer service. They truly care to help in any way that they can advise. I am very thankful for all that they do as a team.

6 years ago

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Liliana Castillo

I have only good things to say about national debt relief and their customer service reps everybody has been very helpful from the beginning everything has been explained to me and they've been pretty clear on my been able to close most of my accounts so far and I couldn't be happier and I can't wait to be debt-free and happy again.

6 years ago

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Jonathan Felipe

It has been good for the most part. I still have worries about my actual debt. I really wish someone would have told me that the process could last close to a year instead of being told 4 to 6 months at the beginning. I still worry about the notice about me being potentially sue for not paying a credit card but I was assure that National debt will defend me.

6 years ago

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Amanda

So great! My husband and I had $40,000 combined debt in credit cards and personal loans. We started the program in July 2017 and will be completely paid off in Feb 2019! We never thought we would be able to get our from drowning so thank you National Debt Relief!

6 years ago

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Nikko Flores

Great experience no complaints. I have never had a single issue during the whole process. It lifted a weight off my shoulders knowing something like this was out there and the people on the other side of the phone put in the work to save you stress and money in the long run.

6 years ago

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Searcey

I have had such an amazing experience with NDR. They are so helpful and truly want what is financially best for you. I recommended them to everyone I know. I would use them again but I'm not planning on getting into more debt, but you never know.

6 years ago

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R Miles

Well i was very cautious in the beginning, but iam well pleased with the results of the program, although its been very hard for me financially to have the funds come out of my account twice a month is overwhelming to say the least.

6 years ago

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Reply from National Debt Relief

We've spoken to many clients who expressed worry and anxiety about their situation, so your story is very familiar. We understand and appreciate that this process can be challenging but we're dedicated to helping better your financial situation and help get you debt-free. Please let us know if there's anything we can do to help make the process go smoother.

Oct. 30th, 2019

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Minna Palaquibay

Totally positive. I appreciate how NDR can take a very uncomfortable situation of debt, where one can feel like a bad person because of debt. They don't judge, rather, you are treated like a valuable human being that had a minor financial hiccup and that they are there to help you to resolve.

6 years ago

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Felisa

Very helpful! Always there to help and take me step by step on whatever I need. Always calling with updates. Less than a year we had them and already settle 90% of our accounts, and have about 70% of those accounts paid already!

6 years ago

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Michelle

Everyone has been super helpful and friendly. I can always get a knowledgeable person on the phone to answer all my questions. So far they are doing a great job and helping me get through this tuff ordeal. I would recommend them to all my friends!

6 years ago

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Gloria Perkins

They do as they say. They explain what will be done, you can call st anytime, easy access through website once you register. They are very very professional and kind, my experience has been great, my debt is almost done where I would not be where I am with my debt if not for NDR, I love this company.

6 years ago

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Frances

It honestly been great! I paid my revolving debt over and over again for years without being able to chip it down and keep it down. National Debt Relief is helping me reset -- start better spending habits and make them into my norm. And the relief I felt when I knew I'd be debt free by 2021, I can't even put that into words. It's a yes!

6 years ago