Name: National Debt Relief
Rating: 4.8

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S. Morgan New York, NY

I feel there is communication delay..if I email , it takes too long to get a response and when I call, I feel the reps have to be filled in, instead of knowing my history. I'm not really confident when I hang up sometimes. The sign up process was a lot of work, I think you guys need to streamline that process and make it more convenient for a new registrant. Get more into settling student loan debt. You want $4-5k to begin negotiations but that can take months. Student loan providers are super aggressive and threatening, time is of the essence, especially when they want to sue. You guys need to get into helping us with that at the bare minimum. It is a HUGE burden on millenials. Your email and website are a little confusing. We need layman's terms. Especially when you guys are settling a debt. I really am confused on the communications that I get. Especially if there is a itemized list, it is not clear at all. Very shorthand and confusing. Make it easier to change the payment date, it happens sometimes..I've only done it 2x but when I call, its almost like you feel like you are in trouble.

7 years ago

Reply from National Debt Relief

Hello S. Morgan,
I'm sorry to hear about your experience and also want to thank you for sharing your concerns with us.
Unfortunately, we can't find you in our system. Please contact us at 888-660-7427 to discuss in more detail. Thank you

Mar. 20th, 2019

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Jazzy Tallahassee, FL

At first I was wary and when my credit report started getting "updated" a lot I was kind of scared but I stayed with it. I started in May and by December I had two resolved creditors. It really is a relief. I'm in repayment now and it is a little rough but, well worth it for the piece of mind and not have to talk directly to the creditors.

7 years ago

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LILLIAN M WONDRACK Shinglehouse, PA

Communication with NDF is always excellent...call goes through quickly, representatives are knowledgeable and concerned, goals are met. At a time in my life that I am the most emotionally and financially challenged, NDF has given me hope for a debt free future...real hope and real results make them very special.

7 years ago

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Chris vastardis Salt Lake City, UT

Great customer service and awesome program to pay off my debt. Everyone I talked to was feet helpful and legit. Nothing but love for this program which I’d recommend to anyone in debt for a great solution to get out of it at a significant discount to trying an never paying off large credit debts

7 years ago

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R N Wivagg Quinlan, TX

After 7 months of enrollment, National Debt Relief has settled 1/3 of my debt for less than half of the owed amount. Thank you for your personal care, your discerning lawyers, and legal advisors. You enable me to be on the debt-free path!

7 years ago

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Mike Sweetwater, TN

I have been working with NDR for a year now and all I can say is the experience has been great. So far 50% of my debt has been resolved. Customer service is outstanding. These are professionals that want to help you get back on your feet. Thank You NDR!!!

7 years ago

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BPerr Everett, WA

Very people oriented staff. They got better results than I expected in a shorter period of time. Should of done this a long time ago but the credit card companies had me thinking it wasn't possible. If your on the fence, don't be. Thank You

7 years ago

Reply from National Debt Relief

The important thing is that you took the first step. By the time you complete the program, we hope that with our help, you would have reached your goal of becoming debt-free. Our agents are available as a resource to you; please don't hesitate to reach out if you have any questions.

Feb. 28th, 2019

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Rick Altamonte Springs, FL

In less than six months I have already received and accepted settlement offers from three creditors. Although at first it can seem daunting and it can be stressful, the entire process couldn't be easier. If you stick to your plan you will get results.

7 years ago

Reply from National Debt Relief

Rick, congratulations on your success so far! You hit the nail on the head: consistency is the key to succeeding in this program. We feel confident that you'll reach your goals here. Thanks for taking the time to share your experience with us.

Feb. 28th, 2019

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Linda Cooper Alabaster, AL

The plan NDR set up to pay my debts has been exactly as they stated. It’s has made a very difficult situation become resolvable. I am an evacuee of Hurricane Michael. Lost my home and 90% of my possessions. The debts and creditors were something I did not have to worry about. Sincerely thankful for choosing NDR.

7 years ago

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D.Womack Houston, TX

I am very satisfied with the service that your company provided I rate this company with 5 Stars my experience with National Debt Relief has been the Best !!! I would recommend anybody that want to be debt free to contact this company they are the best one to help you to start over with a clean slate. Great Job National Debt Relief!!!

7 years ago

Reply from National Debt Relief

We're glad to hear that you're happy with the program so far! Thank you for taking the time to tell us about your experience today and for the excellent rating. We look forward to hearing more from you as you continue in the program.

Nov. 28th, 2018

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Jen Milton, FL

National Debt Relief was able to take a mountain of debt and reduce it. They took over the hard work of negotiating terms & payments with our creditors. It’s taken a weight off of our shoulders & we’ve been able to reduce/elimate debt in a very short period of time!

7 years ago

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Michelle Independence, MO

So far I have had nothing but a good experience with this company. They are clearing up my debts fast. I have had pleasant conversations with the staff and they are always able to answer the quesrions I have. If I have a problem it gets cleared up quickly.

7 years ago

Reply from National Debt Relief

Michelle, thanks for taking the time to leave feedback. It's good to hear that your experience has been good so far! Please continue to let us know if there's anything we can do to help the process along.

Nov. 23rd, 2018

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Gary Las Vegas, NV

They have been taking care of our debts and getting them paid, but the web site where you see the activity we have had a hard time getting logged on to, everytime i go put to login they want me to change my password or it doesnt work and ypu have to contact them to get help. They do not respond most of the time i havent logged into their site in months due to this issue. I stopped trying after no response for the them twice

7 years ago

Reply from National Debt Relief

Gary, we're sorry to hear that your experience with the portal has not been up to our usual high standard. We are constantly working to improve the portal and are currently working on upgrades that will make the experience more seamless. If you would like our assistance with resetting the password, feel free to call Client Success, and an agent will be more than happy to assist. Thank you for your continuing to be a loyal client.

Nov. 20th, 2018

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Ron Houston, TX

Just understand that this company delivers on their promises. They’ve been incredibly helpful and very informative about each step of what can be a very difficult and arduous experience. I would recommend their company to anyone looking for that type of service.

7 years ago

Reply from National Debt Relief

Ron, thank you for the excellent review! We're happy to hear that we've been able to help you through a challenging time in your life. Thank you for the recommendation and we hope to hear from you again!

Nov. 20th, 2018

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natalie turney Seattle, WA

I have been with NDR for 13months now and they have taken my 64K of consumer debt down to 47K !!! I have 21more months of repayments to be down to ZERO!!! I am SO grateful for their kind, compassionate, and excellent assistance. I was overwhelmed and depressed with my post-divorce situation... I thank God for the help I have received at NDR.

8 years ago

Reply from National Debt Relief

This is amazing, Natalie! Thanks for the update! We look forward to working with you to take you the rest of the way. Good luck!

Nov. 20th, 2018

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Jamie D

I can’t recommend NDR enough. They too all of my stress away.

2 months ago

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Ed

Pleasure to work with No pressure help on resolving Debt issues.

2 months ago

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Fay Tyrrell

I’m confident that NDR is really looking out for my best interest

2 months ago

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Kirk Peters

How fast you got relief for me and the pay-off amount is doable. Thank you.

2 months ago

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Greg Herzog

You can trust this company and they’re very helpful and very honest

2 months ago

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Rachael Singh

I'm absolutely greatful to them for helping me and my family.

2 months ago

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arthur boyd

I wasn't so much worried about that that because it had been on my credit report for 7 years and was about to fall off

2 months ago

Reply from National Debt Relief

Thank you for sharing this information. We understand how important timing and credit reporting concerns can be, and we appreciate you taking a moment to explain your situation.
A member of our team would like to reach out to review your account with you and address any questions you may have. Because we are unable to narrow down your account, please give us a call at 888‑660‑7427.
We’re here to help clarify anything you’d like to go over.

Mar. 25th, 2026

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Betty Barton

Jacklein was very good and personable rep. Great negation party!

2 months ago

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Lemuel Alvarado

Slowly but surely things are getting better on my financial journey

2 months ago

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MARIA ELENA DE LA UZ

Es confiable y muy profesional. Son accessible y ves los resultants.

2 months ago

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diane m clark

Once it gets going everything’s comes together and the debt disappears

2 months ago

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Jean Bjerke

They are very helpful in explaining the process. They are a relief.

2 months ago

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Keith Freeman

So far so good. I’m a few payments in and feel some relief.

2 months ago

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Kathleen Harmon

Poor information given to me on two occasions. Overall, however, very helpful and professional.

2 months ago

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Tracy Wilson

How quick it was and how understand everything the person. It made it easy.

2 months ago

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Gordon K Grimes Jr (Gordy)

Nothing that Dislike so far. So far they have been good for me.

2 months ago

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Keith Ibsen

they kept me up to date on mhow my payment where being handled

2 months ago

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John

They keep you updated on everything. There customer service is awesome.

3 months ago

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Nicole Infanti

Very professional, kept my interest to heart and are obtaining the best possible settlements.

3 months ago

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Sharon Wolf

I talked with someone who understands my financial predicament without judgement

3 months ago

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Kenneth Hopkins

I felt negotiation and interest fees were extraordinary. 25 percent loan and high negotiating fees, defeated actual loan reduction.

3 months ago

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Crystal Hopkins

I like the fact that everything was explained to me.And I was able to understand the representative

3 months ago

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Wendy

National Debt relief are so very kind to work with. I would highly recommend this to anybody!

3 months ago

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Cassandra Sutton

Very satisfied and happy with the amount of savings on the settlements so far thank you.

3 months ago

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Deborah M

I appreciate your help in resolving my debt issues. I couldn’t have done it without you.

3 months ago

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Thomas Ray Jones

Awesome company, thank you for your help in this very stressful time of my life.

3 months ago

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Ashlyn Elwood Roswell, GA

National Debt Relief is the best. Their customer service was patient and kind and helped explain to me everything that they would do to help get me out of debt. They clarified anything I was confused on and really helped me feel confident that my finances were in the right hands. I'm now back on track and even have a good amount of savings built up!

3 years ago

Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

May. 31st, 2022

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Lena munn Elmira, NY

They work to help you get all your debt paid off . They strike up deals with the companies to get what you have to okay lower which is awesome. Then you give them a payment on a schedule and they divvy it out where it needs to go when. It's kind of like a savings then they pay out the companies. If you close your account without finishing they'll give you any money that you have sitting back. The customer service is really great and helpful. They are totally understanding if you accidentally miss a payment or something they help you get back on track.

3 years ago

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Abi Frisco, TX

My debt was getting the best of me and I didn't have clue on how to fix it. One day, a friend of mines recommend National Debt Relief. They we’re able to not only help me understand my debt to income ratio, but also understand the importance of maintaining a balanced lifestyle, to prevent debt. Thank you National Debt Relief for all your resources and informative information. I will definitely use your service again, if needed, in the future!

4 years ago

Reply from National Debt Relief

Hi Abi, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Nov. 15th, 2021

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Tony Corpus

I am quite amazed on the one of 4 settlements that you have helped me achieve. I know you will do great on the other 3

4 months ago

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Helen Beadleston

Fast and painless! I highly reccomend. All individuals I spoke w/ were clear, friendly and efficient.

4 months ago

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othniel f

Very upfront with what to expect and they stay true to their word. I’m very satisfied with my plan

4 months ago

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Shelia Erickson

Always helpful and patient as I am a busy person. Always kind and helpful and have my best interests at heart.

4 months ago

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Héctor González

First I thought that nothing was happening but with the first settlement that I had messaged I think I made the right decision. Thank you!!!

4 months ago

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Shannon Herrera

They have been amazing to work with! Highly recommend NDR to anyone who wants to clean up there debt.

4 months ago

National Debt Relief Reviews