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Freedom Debt Relief

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9.7

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Michael Des Moines, IA

They make sure you understand and follow what's going on. I think in the beginning it was a little confusing but after I got into the program it started to make sense.

4 years ago

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Reply from Freedom Debt Relief

Michael, thank you for your review. We know how important it is to have a solid relationship with our clients, and we do our best to make sure our clients are comfortable with the program. If you are ever needing our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Jul. 8th, 2020

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Larry Washington, DC

They always keep me up to date as to the status of each item. They've done what they said they were going to do. So far I'm very satisfied.

4 years ago

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Reply from Freedom Debt Relief

We're thrilled to know how pleased you are with our efforts! Thank you, Larry, for sharing your experiences with us. Be sure to log into your Client Dashboard to monitor the progress you're making. Thank you for choosing Freedom Debt Relief.

Jul. 7th, 2020

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Patricia Ripley, TN

They always respond to me quickly. They constantly send me emails to let me know what's going on. I feel it's probably the best decision I made.

4 years ago

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Reply from Freedom Debt Relief

We're just happy to help, Ms. Patricia. Thank you for sharing how pleased you are with our efforts. Please let us know what we can do to continue supporting the journey. Thank you for being the best part of Freedom Debt Relief!

Jul. 7th, 2020

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Phillip Guysville, OH

I've called them many times and they've really helped me out and I'm glad I went with Freedom instead of somebody else. It's a very good company.

4 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive feedback with us. Making sure our clients feel well-supported is one of our top priorities. We encourage you to reach out to us anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief, Phillip!

Jul. 7th, 2020

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Kristy Vacaville, CA

When I have questions I can call and they answer the questions. I've had no problem, everything that I need handled is being taken care of.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Kristy! We're so glad to hear you feel well-supported while in our program. One of our top goals is to make sure our clients have a full understanding about our process and our plan for their debt relief journies! We appreciate you voicing how pleased you've been with our efforts. Thank you for choosing Freedom Debt Relief!

Jul. 7th, 2020

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Kimberly Evansville, IN

Good customer service and they do exactly what they say they're going to do. They call when needed and I'm updated through the client dashboard.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Kimberly, for sharing your positive feedback! We try our best to set the proper expectations when communicating with our clients. It's also great to know you are confident navigating your Client Dashboard. Be sure to reach out to our chat team if you have any questions! Thank you for choosing Freedom Debt Relief.

Jul. 7th, 2020

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Carmen A Rodriguez Middletown, NY

Freedom Debt has helped me in solving my financial issues. As they informed me of what will happen with my issues everything is going well.

4 years ago

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Reply from Freedom Debt Relief

We are more than happy to assist, Ms. Carmen, and appreciate you sharing your experiences with us. Please continue to connect with Client Services anytime you have concerns regarding your account. Keep up the excellent work and thank you for choosing Freedom Debt Relief.

Jun. 26th, 2020

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Vickie Middle River, MD

Awesome and you work with people. Very understanding and work with you to get back on track. Help you to improve your credit.

4 years ago

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Reply from Freedom Debt Relief

We appreciate your positive feedback, Vickie, and are more than happy to assist. Our advocates in Client Services strive to provide a supportive atmosphere for our clients. We encourage you to reach out to us anytime you have any questions or concerns. Thank you for being the best part of Freedom Debt Relief!

Jun. 26th, 2020

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Florence Stephens Pensacola, FL

My experience with Freedom Debt Relief has been excellent so far. They keep me up to date on information about my accounts.

4 years ago

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Reply from Freedom Debt Relief

We hope to keep that momentum going, Ms. Stephens. Making sure we provide top-notch service to our clients is a top priority. Thank you for expressing how pleased you are with our efforts. Please let Client Services know if you ever have questions regarding your account. Best of luck to you and thank you for choosing Freedom Debt Relief!

Jun. 26th, 2020

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C & R Santiago

Freedom Debt Relief has given us “some breathing” room because of the options provided to pay a lower payment to be able to get out of debt.

4 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Excellent feedback! One of our top goals is to eliminate the stressors caused by debt for our clients. We're happy to do this for the two of you as well. If any questions come up for you, Client Services is available 7 days a week to assist. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jun. 26th, 2020

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Elizabeth Coiman-Lopez Houston, TX

It is a wonderful program that helps to pay off account we have accumulated. They are truly professional and they really help.

4 years ago

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Reply from Freedom Debt Relief

Hi Elizabeth! We are thrilled to see we have been able to alter your debt and help you through this journey. Please continue to lean on us if you need anything, our team of professionals can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!

Jun. 18th, 2020

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Dan Herro Beloit, WI

Freedom Debt Relief staff walk the customer through the debt settlement process and are available to answer questions along the way.

4 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experiences, Dan. Our Client Services team strives to provide world-class experiences when speaking with our clients. We appreciate you for complimenting our efforts. Please continue to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to reach your goals.

Jun. 26th, 2020

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DeVaughn Williams Alpharetta, GA

My experience with Freedom Debt Relief has very well so far. Everything we discussed going into this contract has been on point. Very satisfied at this point

4 years ago

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Reply from Freedom Debt Relief

Hi DeVaughn! We are happy to hear to we have been transparent when advising you of the options in the program. If you need anything, just reach out to us at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Jun. 9th, 2020

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Karen Croteau Costa Mesa, CA

Very good experience anytime I needed help with Anything or had questions they were very knowledgeable in what I needed

4 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us your feedback, Karen! Our team of professionals is happy to assist you whenever you need them! Please continue to reach out to Client Services if you have any questions or concerns regarding your account. They can be reached at 1(800)-655-6303 or by accessing your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Jun. 9th, 2020

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Billie Jo Niagara Falls, NY

It's been a great experience. They've been extremely helpful with my process. They're always there when I need and I appreciate them.

4 years ago

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Reply from Freedom Debt Relief

Billie Jo, thank you for your wonderful feedback! Our clients are our main priority and we are here for you every step along the way. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 3rd, 2020

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Darling

Trust me Freedom Debt Relief cares about their customers and are good. They email constantly. I have never regretted signing up with them.

4 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Darling, we are over the moon to receive such stunning feedback! We are happy that you took the first step to join us on your financial journey. We make sure your informed and keep you posted in many of our platform communications. Thank you for choosing Freedom Debt Relief. Keep up the good work.

Jul. 13th, 2020

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Willene Lake Havasu City, AZ

They are always able to answer my questions and help me out with whatever the problem is. When I call they always check on and call me back.

4 years ago

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Reply from Freedom Debt Relief

Willene, thank you for your amazing feedback regarding our team! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Please give Client Services a call at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!

Jun. 3rd, 2020

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Patricia West Palm Beach, FL

They always keep you informed. They're doing the best they can, which to me is really great because I'm getting my debt settled.

4 years ago

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Reply from Freedom Debt Relief

Patricia, we appreciate you taking the time to leave us a review! Our negotiations team works hard on settling your debts and we look forward to you becoming debt-free. If you have any questions, please give Client Services a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 3rd, 2020

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Susan Portsmouth, VA

They have succeeded in getting settlements in all 10 of my debts. Every time I called, they were very helpful and answered my question.

4 years ago

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Reply from Freedom Debt Relief

Susan, congratulations on your success within our program! We're elated to hear about your savings and we'll always be here for you. If you need assistance, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

Jun. 3rd, 2020

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Frank Bronx, NY

If I have a settlement going on they quickly either email or text me right away. I'm very happy, very satisfied, with them.

4 years ago

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Reply from Freedom Debt Relief

Thank you, Frank, for taking the time to leave us a review! We want our clients to be well informed of how the program works so that your program is as successful as possible. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 3rd, 2020

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Susie Shiprock, NM

They've been easy to work with. They contact me through email. They're good and easy to work with and explain everything.

4 years ago

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Reply from Freedom Debt Relief

Hello, Susie! We appreciate you taking the time to leave us a review. Our team will continue to keep you updated throughout the process so that you can become debt-free. Please reach out to Client Services at 800-655-6303 if you need assistance. Thank you for being a valued client of Freedom Debt Relief!

Jun. 3rd, 2020

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Chase Burt, NY

They negotiated the best and the lowest payback for me. They are honest, full of integrity, and are always on top of it.

4 years ago

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Reply from Freedom Debt Relief

Chase, thank you for taking the time to leave us such wonderful feedback! Our negotiations team works hard on reducing our clients' debt and we look forward to your continued success. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 3rd, 2020

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Fernando Conroe, TX

I feel really relieved that someone is taking care of my accounts. They give me info on what's going on with my accounts.

4 years ago

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Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, Fernando. We understand that many of our clients need assurance about the progress of the program. Thank you for using the many platforms that assist to communicate your program progress. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Jul. 13th, 2020

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MLP

Their services provided me with the opportunity to take responsibility with my debt, but in a manageable timeline and budget.

4 years ago

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Reply from Freedom Debt Relief

Thank you! We are glad to hear everything has worked out for you and the program could be of benefit. Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!

May. 24th, 2020

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Nohora Monroy

Very good aervice and so much relief in paying my debt and improving my credit score, has been one of the best decision that i made.

4 years ago

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Reply from Freedom Debt Relief

Hi Nohora! We are so glad the program could have a positive outcome for your finances and credit. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

May. 19th, 2020

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Elliott McLane

Great, The Chat function has been the best part of the website, allows me to slove any questions I have fast and without waiting on the phone.

4 years ago

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Reply from Freedom Debt Relief

Hi Elliott! We are so glad you are happy with the upgrades given to the online portal. Continue using your Client Dashboard to stay up to date on any alerts and keep track of your progress. Thank you for letting us be your partner on your journey to a debt-free future.

May. 19th, 2020

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Deirdre Stokes

I have had a very good experience with freedom and also my mother-in-law also had a very good experience getting her Bill's paid.

4 years ago

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Reply from Freedom Debt Relief

Hi Deirdre! We are so thrilled to hear our program is not only working for you but your family as well! We couldn't be more excited! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

May. 19th, 2020

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Larry Azle, TX

Easy to talk with, answers all questions and easesany conserns you may have. Very highly rated company that knows exactly what they are doing

4 years ago

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Reply from Freedom Debt Relief

Hi Larry! We so happy we could help you with any questions or concerns. We are so excited to see you complete this journey! Just reach out to us if you need anything in the future at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

May. 10th, 2020

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RP Winchester, KY

Freedom Debt Relief has helped me to manage my fever with one payment that is affordable yet enough to pay the debt in a reasonable amount of time.

4 years ago

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Reply from Freedom Debt Relief

Hi RP! We are glad we could provide you with a solution that best fits your financial needs. We can't wait to guide you to your graduation path of becoming debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

May. 11th, 2020

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Dina San Antonio, TX

Upfront with all details of program, touch base frequently, great dashboard info and easy to use. Let's you know what's happening to your account.

4 years ago

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Reply from Freedom Debt Relief

Hi Dina! We are so touched we have been able to keep you up to date with all your success with us. We enjoy helping you become debt-free! If you have any questions or concerns, please don't hesitate to contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

May. 10th, 2020

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Jeannette Burgess Rodman, NY

A life saver! Reduced my debt to less than half! Worked out a doable payment plan and always keeps me up to date on my progress! Thank you so much

4 years ago

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Reply from Freedom Debt Relief

Jeannette , thank you for your feedback. We strive to always be upfront with our clients regarding our program. We are glad to be able to assist you, and if you ever have any questions please call Client Services at (800) 655-6303.

May. 8th, 2020

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Mary Faatz Scranton, PA

They have reduced my debt and have me back on track budgeting I would recommend them to anyone. Great customer servicmh

4 years ago

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Reply from Freedom Debt Relief

Mary, thank you for your kind review regarding our services. We are so thrilled to be part of the solutions to your debt. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

May. 9th, 2020

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Brenda Campagna Phoenix, AZ

All of the agents I have worked with are extremely friendly and understanding. That realize everyone needs some help from time to time and work hard to give that help

4 years ago

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Reply from Freedom Debt Relief

Hi Brenda, we understand that many people need help and we appreciate your post about your positive experience. We hope to continue providing the needs of the day and we encourage you to reach out to Customer Service if a need arises, they can be reached at 800-655-6303. Thank you for choosing Freedom Debt Relief to assist.

May. 5th, 2020

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Vernon Lee Sohm Kansas City, MO

Great people to work with!! Friendly- understanding@ they listen to your request @ do their best to really help you!! Vernon Lee Sohm

4 years ago

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Reply from Freedom Debt Relief

Thank you, Vernon! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Please don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 30th, 2020

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Myra Wilkerson Springfield, KY

I Have had a good experience with Freedom Debt Relief.They do not cohorse me in any way .Never been pushed into anything that i couldn't handle.

4 years ago

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Reply from Freedom Debt Relief

Hi Myra! We are happy to hear you are satisfied with your experience with us so far. We understand the seriousness of reliving our client's debt. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.

Apr. 30th, 2020

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Kathleen fest

Very good,. Immediate response when u have questions. They work hard to get your bills down and I don't have t claim bankruptcy

4 years ago

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Reply from Freedom Debt Relief

So glad to hear it, Ms. Fest. We consider our program to be an alternative solution to bankruptcy. It's elating to hear you say our service has benefited you in that exact manner. Thank you for sharing! We also appreciate you complimenting the service provided by Client Services. Please continue to reach out to us as assistance is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals!

Apr. 24th, 2020

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Sharon E

Helping to get out of debt has given us peace of mind. Sleeping better these days. Thank you Freedom Debt!! Excellent experience all around.

4 years ago

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Reply from Freedom Debt Relief

Hi Sharon! Thank you for your review. We are happy to hear we are able to help give you peace of mind. We want our clients to feel comfortable and confident with us at all times, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Al

Everything Freedom Debt Relief has told me has been true but you have to follow instructions they give you to help yourself.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Al! We want our clients to be as educated on their program as possible, so they feel comfortable and confident. If you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 24th, 2020

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Still broke

Not what I expected. I stop payments which adds interest & late fees to these bills that go sky high. Negotiating bring the amount down maybe a $100 to $1000 less then the original amount.

4 years ago

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Reply from Freedom Debt Relief

We are so sorry to hear that you are not pleased with our services. We are always working to improve our program, so please know that your concerns are heard. If you ever have questions about your account with us please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom.

Apr. 22nd, 2020

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Maria

They were there to help me when I needed them they fixed all my debts that I had there still working on more but to me they are doing a great job

4 years ago

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Reply from Freedom Debt Relief

Maria, we appreciate your kind review. We are so confident in your ability to be successful in our program. If you ever need our help feel free to call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family.

Apr. 22nd, 2020

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Anonymous Sacaton, AZ

It's a lot easier for both of us to understand what's going on behind closed doors. They sent text messages to me to keep me updated.

4 years ago

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Reply from Freedom Debt Relief

We are so glad you find our communication methods to be helpful during your program with us. We enjoy keeping our clients informed of their success! As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Anonymous Downey, CA

They've always been there for me. They've done a wonderful job and I greatly appreciate their help and their experience and knowledge.

4 years ago

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Reply from Freedom Debt Relief

Thank you for the kind feedback! We are happy to see your experience has been anything short of amazing. Please lean on our Client Services department at (800) 655-6303 in the future if you have any questions or concerns. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Anonymous Lancaster, OH

They are just so easy to talk to, they help so much. I always feel good after I talk to them. I get emails and they keep up with me very well.

4 years ago

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Reply from Freedom Debt Relief

We are always happy to help. We also appreciate you for reaching out to us when assistance is needed. Our goal is to provide a supportive environment, where clients are comfortable asking those challenging questions. We're also glad to hear how much you appreciate our communication efforts. Thank you for being such a huge part of Freedom Debt Relief.

Apr. 21st, 2020

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Carmen Fort Worth, TX

They'll always help me with everything I needed. They are friendly when they need something to make plans or something like that.

4 years ago

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Reply from Freedom Debt Relief

We appreciate your kind feedback. Thank you, Carmen! It's rewarding to hear you are pleased with our communication efforts. We are available 7 days a week to support you on this journey. Thank you for being the best part of Freedom Debt Relief!

Apr. 21st, 2020

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Blanca Wichita Falls, TX

They are very professional. They now their business. They've always been able to answer my questions with one phone call.

4 years ago

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Reply from Freedom Debt Relief

We are happy to help, Blanca! Welcome to Freedom Debt Relief. We are thrilled to be a part of your debt-free journey. Your Client Dashboard is a great tool to use when monitoring your progress. You can also chat with us if you have any questions. Thank you for choosing Freedom Debt Relief.

Apr. 21st, 2020

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Nancy Dillow Brookshire, TX

I've had report with thim. They answer my questions, they give me more than I need and you know I just feel good about it.

4 years ago

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Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team, Nancy. We want you to feel welcomed and treated with dignity. No pointing the bad finger here. We understand that some things are unexpected and theirs is very little you can do. But at least here with FDR we give you a chance to back control of your finances and help rebuild something new and sustainable. If you have any questions, please call 800-500-6303. Thank you for choosing Freedom Debt Relief.

Jul. 13th, 2020

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Allen Moscow, PA

There were certain things that I wasn't sure of that they brought to my attention and I like that they stay in contact with me.

4 years ago

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Reply from Freedom Debt Relief

Hi Allen! We are glad we could enlighten you on information concerning your progress with the program. We will continue to support you throughout this journey, so don't hesitate to reach out to our professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2020

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Nancy Schurig

They are so caring and have helped me so much in the last 10months. Always answer you questions Whalen you call. There wonderful

4 years ago

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Reply from Freedom Debt Relief

Sandy, we are grateful for your kind review. We look forward to your success. If you ever have any questions or concerns about your account please call Client Services at (800) 655-6303.

Apr. 17th, 2020

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Peterkaye Kelly

At first I was a little nervous. However, with the reassurance of staff and my credit score increasing over time I felt more at ease.

4 years ago

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Reply from Freedom Debt Relief

Thank you for your honest review, Peterkaye! We are glad we could reassure you throughout this program, especially since we understand how difficult this journey can be. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 9th, 2020

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Clara Shaw

I am very pleased and impressed with FDR in handling my account. They keep me info t med often of every step they are taking to service my account.

4 years ago

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Reply from Freedom Debt Relief

Clara, we are so grateful for your review. We couldn't be happier than to have another satisfied client. If you ever need our assistance please call Client Services at (800) 655-6303.

Apr. 8th, 2020