Name: Freedom Debt Relief
Rating: 4.8

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Janette Keele Irving, TX

I would like to commend Casey M for the over and above customer service he provides. It makes no difference whether I am calling with a question or something I need help with he is right there and on top of the issue. Casey made me feel very comfortable with the decisions that I needed to make recently and I am very grateful for that. So a big "Thank you" to one of the best advisors I have worked with in a long time. Janette Keele

7 years ago

Reply from Freedom Debt Relief

Janette, we are over the moon to receive such stunning feedback! We are thrilled you have ongoing contact and we maintain quality customer service. Thank you for being part of the program to resolve your financial situation. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 26th, 2020

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George Hines

Thank You Debra A for assisting me with the application process . Your professional approach and and knowledge of services offered from Freedom Debt relief, has made my experience less stressful than I could have ever expected. After your explanation of services, I feel very comfortable proceeding. Again I thank you for such professional and truly caring Help with such a negative subject.

7 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, George! We are happy to hear that Debra was able to assist you with the enrollment process and make it an easier one! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 9th, 2020

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Miriam Germain Jamaica, NY

I had the pleasure of speaking with Mr. James C, He was very patient with me, and he made me feel like I was making the right decision with FDR. Every question was answered with all the details to eliminate any doubts. Both accounts were negotiated and settled. I would definitely refer FDR and Mr. James C to my friends and family. Thank you for a wonderful experience and Thank you for having an Amazing Team.

7 years ago

Reply from Freedom Debt Relief

Thank you so much for taking the time to leave us a review, Miriam! We are happy to hear that you are pleased with our Customer Service! We want our clients to feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 9th, 2020

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Charlotte P. Belfiore

My first account has been successfully negotiated and settled; saving me almost 48% of my total owed! I now have one account knocked down and out! I am confident my remaining accounts will be negotiated and successfully settled as well. I am relieved already, after living for years paying monthly and never getting ANYWHERE!! Thank you so very much for relieving lots of anxiety. I look forward to these next wonderful settlements you will get by doing what you do best "NEGOTIATE" !

8 years ago

Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Charlotte! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2020

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Bruce mancuso San Jose, CA

This company literally took the stress off me and my heart in which I have a pacemaker and difubulator and I must be stress free. Doctors have asked me if there is anything I changed in my life to make my heart perform better like my diet excersise or whatever because they can't believe the recovery I have done I told them this company relieved the stress and let me live again

8 years ago

Reply from Freedom Debt Relief

Thank you for sharing your story with us, Bruce! We are happy to hear that you are pleased with the program and that we were able to help alleviate your stress for your health! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2020

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Esther Campos Los Angeles, CA

I had more than $20,000 in debt and I checked through BBB and Consumer Affairs to find a legitimate company who would assist me with paying off my debt. I know that some reviews were negative, but Freedom Debt followed through with my debt collection. Less than a year they were able to settle most of my credit cards. I am very pleased with the outcome and truly recommend them.

8 years ago

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Melvin Blackstock Allen, TX

My wife and I are very impressed with the overall experience that we have had so far. Customer Service has been a great help in their talking with me when I call them to tell them about a letter or phone call I have received from creditors or collection agencies. They continue to reassure us that these are the tactics they use to try to get us to call them. FDR has called me a couple of times to just chat with me to make sure I am okay with the progress thus far and to answer any questions that I might have. We would recommend FDR to anyone who is looking for this kind of help.

8 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to share your feedback with us, Melvin! We are happy to hear that you are pleased with our program! We like to ensure our clients are staying successful! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

Sep. 16th, 2020

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Sandy A Hockley, TX

I cannot express how happy I am with the service I have received from FDR. I was told it would be at least four months before anything would "happen", but I got my first settlement offer within the first month! A second followed shortly after. The fees charged are well worth it in my opinion. I don't have to do anything - just keep the affordable payments going and sit back while FDR does the work. I have a long way to go, but I have confidence that I will be debt free in the time estimated.

8 years ago

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Rashika Serenity Philadelphia, PA

I have only been involved with FDR for less than a year and they have already helped me to settle two major debt issues. I am EXTREMELY grateful for the assistance that I have received from FDR. Without this program, I might have given up on trying to catch up on my bills. FDR representatives are always very polite and they are easy to get in contact with. The website is also very easy to access and understand. Also, FDR saved me way more money than what they charge for their assistance. I would recommend that anyone hard working person who needs help with debt issues use FDR'S program.

8 years ago

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Aven Grand Junction, CO

I'm almost done with my debt relief program and this was the best thing I could of done. I was over $30,000 in debt and I didn't want to file bankruptcy because these where my bills and I needed to pay for them, but not the high interest. FDR has been easy to work with for the past 3 years and I still have another year to go. They answer all my question each an very time, fax me the forms or email the forms that I need to sign. I never have received a phone call from a creditor. Thank you FDR for a peace and quite.

8 years ago

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Ashley Johnson Bell, CA

This is an amazing program for anyone suffering from anxiety due to their credit card bills. It does take some patience because they are negotiating with companies, but when you see the settlements start happening, you start feeling the sense of relief. They have great staff and customer service reps ready to answer any questions you have, and settle any fears as well. Overall, an amazing program!

8 years ago

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Judith Hawk Little Rock, AR

Ultra professional and personable. Every representative upheld the same courtesy and friendliness from day one. Of course one cannot go through something like this without worry and uneasiness but Freedom Debt Relief took away the majority of it and replaced it with a peace of mind that said all will be okay. I am so glad I made the decision to go with Freedom Debt Relief.

9 years ago

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Ron Hearl Cape Coral, FL

Freedom responded quickly to my 'distress' call for financial help! Everyone has been very knowledgeable, informative, and helpful. I was unsure of myself- whether to file bankruptcy & carry the stigma of that decision- or be honorable & still pay my obligations the best way possible. I am more than satisfied I chose Freedom-financial friends that outperform! Thanks to everyone on my team. God bless!

9 years ago

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Linda Taylor Phoenix, AZ

The staff are very helpful, they listen to you and understand. Its very daunting owning up to having a debt problem but they didn't make me feel ashamed and were quick to offer me sensible options to the problem. The only thing that you have to be prepared for is knowing you can't stop the calls/emails/letters from your creditors but you can minimise the impact by diverting all phones to one cell and basically ignoring all calls to any number you don't recognise or that also does not have a caller ID. Aslo realise it won't all be cleared in one go and make sure you understand what you are being offered. On the whole a good experience and understanding that you also need to ask questions on the support you are going to get.

9 years ago

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Carolina Gonzales Dallas, TX

All the people I have talked to are ever so helpful and friendly. Everything is explained, all my questions answered and it does not matter who answers in the support team everyone is able to assist me. I have only been in the program for three months and I just had my first settlement which has brought some much needed stress relief. I was a step away from considering bankruptcy when I came across Freedom Debt Relief and I thank God I did.

9 years ago

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Richard Wilkerson Jackson, TN

I have only been with Freedom a few months and they are already making good on their promise. They have settled several of my accounts for half of what was owed. I am 100% confident that Freedom will do what they promised and I will be debt free much sooner than I ever could have on my own. I owe them for a great relief from all the stress I was having. Thanks Freedom Deft Relief!

9 years ago

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J.Russell Patterson Chandler, AZ

I was very apprehensive before I put my trust and financial hardship in Freedom Debt Relief..The agent who interviewed me was so thorough and patient. She explained everything to me and my wife several times before we were satisfied F.D.R. is a honest debt resolver.We had two debts totaling $32,000.The $20,000 debt was satisfied for $9,800 in less time than anticipated. F.D.R. is now aggressively negotiating a settlement on the $12,000 debt. We highly recommend F.D.R. to anyone who is serious about getting out of debt.

9 years ago

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Gayle Nash Brockton, MA

This seems to be working fine - the only regret that I have is that a few of the accounts I have left are either bringing down my credit amount and/or they are suspending my account so that I cannot use it until the debts are paid on the accounts that are in the program. It's very embarrassing when you go to use a card that you think you can and they tell you that you don't have any credit on it; or you get a letter in the mail telling you that your account has been reviewed and because of delinquent payments, your credit limit has come down - this was not happening before the program. It's a good thing to get your credit back on track, but it's also embarrassing when you think you have something...and you don't.

9 years ago

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Bob Valrico, FL

Have only been in the program for a few months but so far the service has been exactly as advertised. The customer service is exceptional and despite the gent I originally signed up with (Marii Kroutilin) not really being part of the customer service portion of the company, he made his number available to me and has always responded quickly with whatever info i needed. The customer service reps at Client Services are equally interested in resolving any issues. I am very pleased thus far and since I've already had some of my debt resolved, am looking forward to even more positive results. Wish I had started sooner.

9 years ago

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Salud Quiming Ladera Ranch, CA

Above everything, I want to thank God for leading in the right path towards becoming debt free soon in the near future; thank you Freedom Debt Relief for coming to my rescue. Your services are awesome and I won't hesitate to tell others about you. This has been one of the best answers to my prayers for all troubles I have been in. I couldn't be more grateful. Thank you all of you who are working very efficiently on my behalf. I trust you will continue to help me resolve my problem. I am tremendously relieved. May God bless you for your wonderful job which I would like to tell the WORLD loud and clear. I feel I am going to have a new life, a debt-free life!!!' With great appreciation & gratitude, Salud

9 years ago

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Edwin Douglas Deck Tampa, FL

It's been quite an experience with this debt consolidation process. I've never went through this before in my life. I always check out a company by using the BBB first. This company does have an "A" rating with the BBB which means this is a reputable company to use. It has been difficult trying to explain that one creditor changed from Discover to Master Card. It still shows Discover in the statement and "Home" page with the wrong credit card number. I do believe they have it correctly but just not changed in their on line system. Being disabled and on a low monthly income, it is very hard to save up the required amount they take each month. But, if this is the way it has to be - so be it. Thank you for your service in helping me get closer to being debt free. Just to note: one company that has been paid off just sent me a notice to reopen another credit card with their company. WOW, how they want those fees!

9 years ago

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Roxanne Butler TX

Everyone I have talked to are very professional. I'd I email them I get an answer within a couple of hours.They make sure they keep you up dated able every little thing that changes and they are keeping an eye open for anything else that might help me better myself. I believe in you and the company that I've given contact information to 3 other people that need help.

9 years ago

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Luis Rodriguez Los Angeles, CA

Great experience, Great staff. Always ready to help me with any questions I may have. Banks can be annoying and harassing for a time, but I got great counseling and was provided with the right tools to deal with their displays. It's a great feeling to know I'm in the right track to find my financial freedom. Thank you Freedom Debt Relief, to help me in my quest to find my Financial Debt Success.

9 years ago

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Margaret Tafoya Albuquerque, NM

From the beginning of my experience with Freedom Debt Relief, I have had nothing but great results. First, all personnel were exceptionally helpful and kept in touch with me the whole way. Their program is extremely professional with the best results and well suited for the help I needed. It is with gratitude and appreciation that I most highly recommend this service to all who need it. Hooray and kudos for FDR!! Margaret Tafoya

9 years ago

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FRANCES RIENDEAU Flagler Beach, FL

HOWDY...JUST GOT NOTICE THAT YOU SOLVED ANOTHER ONE OF MY DEBTS...I CAN'T THANK YOU ALL ENOUGH FOR ALL THAT YOU ARE DOING FOR ME IN MY FINANCIAL PROBLEM...I AM ABLE TO SLEEP BETTER KNOWING THINGS ARE MOVING ALONG IN A GREAT WAY AND DO NOT FEEL AT STRESSED AS I WAS BEFORE JOINING FREEDOM.. AGAIN...THANK YOU SOOOOOOOO MUCH...EVERYONE IS SO NICE AND CARING.......

10 years ago

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Joe Molina

They’re always trying their best that customers will be happy and satisfied. A great hope..

2 months ago

Reply from Freedom Debt Relief

Joe, thank you for your kind words!

Oct. 22nd, 2024

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Terri Fincher

Amber helped me so much because I was having trouble with my email account she’s wonderful.

2 months ago

Reply from Freedom Debt Relief

Hi Terri, we are happy to hear that Amber was able to help with your dashboard! Please let us know how we can continue to support you!

Oct. 17th, 2024

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Alice Hayden

I felt a great lift off my shoulders, when I finally decided to go with my debt plan.

2 months ago

Reply from Freedom Debt Relief

Alice, thank you for choosing FDR as your partner is your journey towards financial freedom!

Oct. 17th, 2024

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GalxyStar_Gaze

Freedom relief has been easy and amazing! I enjoy them representing me and helping me.

2 months ago

Reply from Freedom Debt Relief

Thank you for your wonderful feedback! We’re so glad to hear that your experience with Freedom Debt Relief has been easy and amazing. It’s great to know that you feel represented and supported by our team. Your satisfaction is our top priority, and we’re here to continue assisting you on your journey to financial freedom. If you ever need anything, don’t hesitate to reach out. Thanks for choosing Freedom Debt Relief!

Oct. 10th, 2024

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Luis

Knowledgeable, caring Staff. Never have I spoken to representative with so much care.

2 months ago

Reply from Freedom Debt Relief

Luis, thank you for sharing your satisfaction about working with our team! Keep up the great work!

Sep. 19th, 2024

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Jody Lockridge

Thank you for helping me with my debt. Less than 2 weeks and already have my first settlement.

2 months ago

Reply from Freedom Debt Relief

That's fantastic to hear, Jody! We're glad we could help you reach your first settlement so quickly. We're excited to continue working with you toward becoming debt-free!

Sep. 19th, 2024

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stackum100

Staff members are very friendly and very informative of what to do and how the website works

2 months ago

Reply from Freedom Debt Relief

Thank you for your feedback! We're delighted to hear that our staff has been friendly and informative. We're here to help you navigate the process and make your experience as smooth as possible!

Sep. 19th, 2024

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Daniel “Pinche” Lopez

Everybody is willing to help me with my debt. Friendly and informative. Thanks to all involved.

2 months ago

Reply from Freedom Debt Relief

Daniel, thank you for your kind words! We will ensure our team gets your words of encouragement. Keep up the great work and thank you for choosing FDR!

Sep. 19th, 2024

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Lourdes L. Benito

I liked this company, always updated me about the settlement of some of my account. Very satisfied

2 months ago

Reply from Freedom Debt Relief

Lourdes, we appreciate your review and are happy to hear that our team has met your needs! Thank you for choosing FDR!

Sep. 19th, 2024

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HAROLYN JOSEPH

The process has been good and I feel that I am making some progress to my future.

2 months ago

Reply from Freedom Debt Relief

Harolyn, congratulations on your progress! Keep up the great work, we are here to support you every step of the way!

Sep. 19th, 2024

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Glenda

i am having a hard time with all the calls for not paying my bills i get at least 10 a day it is nerve racking

2 months ago

Reply from Freedom Debt Relief

Glenda, we understand creditor calls can be overwhelming, which is why we have several resources on your dashboard to help guide you through those difficult conversations. We encourage you to reach out to our customer service team as well to answer any other questions you have about your program and creditor calls.

Sep. 19th, 2024

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Olivia Wetzel

I have sent a message to customer service to ask to speak with an agent and no response. I have a lot of questions but it has been difficult to get in contact with someone.

2 months ago

Reply from Freedom Debt Relief

Olivia, we are sorry to hear about your challenges when trying to contact our team. An account specialist will be reaching out to address your concerns.

Sep. 19th, 2024

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Terah Garcia

Thank you! I truly appreciate you and definitely have learned my lesson with credit.

2 months ago

Reply from Freedom Debt Relief

Terah, thank you for sharing your experience with us! We are happy to hear that you are satisfied with our service!

Sep. 12th, 2024

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Roy Jerrolds

Freedom Debt Relief is already working on three of my credit cards to resolve them.

2 months ago

Reply from Freedom Debt Relief

Roy, we are happy to hear about your progress! Keep up the great work!

Sep. 11th, 2024

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George sarantis

hi I am happy that everything is going well and hope to settle all my debts and start anew

2 months ago

Reply from Freedom Debt Relief

Hi George, we are excited to help you achieve your goal of becoming debt free and starting a new life!

Sep. 11th, 2024

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nascarfan Blakney

Sure my credit went into the tank but it went up very quickly. Faster then I indicapated.

2 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, we are happy to hear about your progress!

Sep. 6th, 2024

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Deborah Etsitty

I really haven't been in the program long enough to do a proper rating. I still haven't seen any changes to my current debt situation.

2 months ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Deborah. We understand that it may take some time to see noticeable changes, especially in the early stages of the program. We’re here to support you every step of the way and are committed to helping you achieve the results you’re looking for. If you have any questions or need updates on your progress, please don’t hesitate to reach out. We appreciate your patience and trust in the process!

Sep. 4th, 2024

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Dominique Weidel

Always amazing customer service. Always reply quickly always there to answer questions.

2 months ago

Reply from Freedom Debt Relief

Hi Dominique thank you for sharing your satisfaction with our team!

Sep. 4th, 2024

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Leslie Frank

I would not have been able to payoff my debt without Freedom Debt Relief after COVID 19.

2 months ago

Reply from Freedom Debt Relief

Leslie, we are happy to hear that we have been able to assist you with paying off your debt after such a difficult time! Thank you for choosing us!

Sep. 4th, 2024

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Verified Customer

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Milton

excellent service excellent communication excellent performance

4 months ago

Reply from Freedom Debt Relief

Thank you for your wonderful review, Milton!

Jul. 15th, 2024

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Verified Customer

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Melissa

They have been very helpful and i appreciate the communication.

4 months ago

Reply from Freedom Debt Relief

Melissa, thank you for sharing your experience regarding our service efforts!

Jul. 15th, 2024

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Verified Customer

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Daniel

I like the way they handled my highest debts first and very quickly.

4 months ago

Reply from Freedom Debt Relief

Hi Daniel, it is great to hear about your progress so far! Keep up the great work!

Jul. 15th, 2024

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Verified Customer

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Mark Perry

Love it!! They’re doing for me what I couldn’t do for myself.

4 months ago

Reply from Freedom Debt Relief

Hi Mark, it is great to hear that our team has been able to support you!

Jul. 11th, 2024

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Verified Customer

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Kathryn

The explanation of the program was clear , all of my questions were answered.

4 months ago

Reply from Freedom Debt Relief

Hi Kathryn, it is great to hear that our team did a great job at explaining our process and helping you feel comfortable with our program. Thank you for choosing FDR!

Jul. 1st, 2024

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Verified Customer

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Jeremy

I do not think I have any dislikes at this time. It was all smooth and easy.

4 months ago

Reply from Freedom Debt Relief

Hi Jeremy, thank you for your review, we look forward to continuing to support you!

Jul. 1st, 2024