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Freedom Debt Relief

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9.7

Overall Score

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Eleonora Manolova Manassas, VA

Excellent experience, best customer service

5 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief! We appreciate the positive feedback, Eleonora. It is rewarding to hear you say we have the best customer service. We stride to provide our clients with a world-class customer service experience in each and every call. Thank you for sharing you recognized this when communicating with us. As you begin your debt-free journey, know we are here to support your every step. Always feel free to contact client services at (800)655-6303 or via email at anytime you have questions or concerns regarding your account. You can also view your account details by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief as a resource for your financial needs!

Nov. 30th, 2018

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Viola Orman Sacramento, CA

Timely settlements and lots of information.

5 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Viola. Congratulations on already seeing your first settlement with us! Keep in mind that you can always review your account information by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Nov. 27th, 2018

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AKEEM A KUSHIMO Baltimore, MD

Excellent partnership super customer service representative

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your great review, Akeem! We're proud to be your guide to a debt-free future! Any time you have questions or need assistance, please continue to contact client services at (800)655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Nov. 27th, 2018

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Lina Springfield, VA

Very helpful, like the Service, solve my financial problem

5 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

We're delighted to hear that you're satisfied with our services, Lina! In the future, please feel free to reach out to our client services team any time you have questions or need assistance with your account, simply call (800) 655-63030 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Nov. 27th, 2018

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Dominique Barto Muncy, PA

Wonderful. Helpful people. Answer all questions quickly

5 years ago

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Reply from Freedom Debt Relief

Thank you for complimenting our staff, Dominique! We stride to provide our clients with a world-class customer service experience in every contact with us. We appreciate you sharing you have experienced this. It is also rewarding to know all of your questions and concerns have been addressed and answered. We hope your experience with us remains a positive one! Please continue to contact our client services team at (800)655-6303 with any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Nov. 20th, 2018

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James Gale Charlotte Hall, MD

1 bill has been resolved. To date everything is going as it was said.

5 years ago

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Reply from Freedom Debt Relief

Congratulations on your settlements, James! We're proud of your success so far and we're looking forward to your next settlement! In the meantime, if you have questions regarding your account, please feel free to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 24th, 2018

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Richard Murfreesboro, TN

They are kind and courteous and good at erasing debt.

5 years ago

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Reply from Freedom Debt Relief

Hello Richard,

We greatly appreciate your review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We are happy to help you in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 15th, 2018

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Travis Aurora, CO

They claim to get your debt reduction in the 50 to 60% range but only produce 25 to 30%. Rather than negotiating then we take one offer.

5 years ago

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Reply from Freedom Debt Relief

We are sorry to hear of your disappointment in the settlement percentages we've been able to obtain on your behalf. Please know our negotiators work extremely hard to save our clients the most money possible when it comes to settling debt balances. We would like an opportunity to discuss your concerns further with you. A team member will be reaching out to you shortly. Thank you.

Nov. 14th, 2018

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Gail Adams Bartow, FL

Professional and courteous service, very helpful!!

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, Gail! We are thrilled to hear you are so pleased in the service we provide. As you progress towards graduation, always feel free to reach out to client services at (800)655-6303 for immediate assistance. Keep up the amazing work! Thank you for choosing Freedom Debt Relief.

Nov. 15th, 2018

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Mary edmonds Brodnax, VA

Very helpful and fast and so reassuring

5 years ago

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Reply from Freedom Debt Relief

We appreciate your kind words, Mary! We're proud to be on your side and help you put your debt behind you! Throughout your journey, please feel free to reach out to our client services team any time you have questions or need assistance with your account. They can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Nov. 8th, 2018

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Collyne Indianapolis, IN

Settled for half of what I owed!! Great deal! Thanks!

6 years ago

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Reply from Freedom Debt Relief

Congratulations, Collyne! We love to hear that you're happy with your savings! Don't forget that the Freedom Debt Relief team is here for you every step of the way and our client services team can be reached seven days a week any time you have questions or concerns. They can be reached at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Nov. 6th, 2018

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Pete Swartz Creek, MI

Very informative. Up to date information at all times.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your positive review, Pete! We love to hear that you're well informed of your program and that we're hitting the mark! You may also call client services for updates or if you need assistance with your account by calling (800) 655-6303 or by logging onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Oct. 31st, 2018

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Cheryl Harvin Reisterstown, MD

Everyone was very helpful and accommodating.

6 years ago

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Reply from Freedom Debt Relief

We're very pleased that our team has been there when you need them, Cheryl! Don't forget that the Freedom Debt Relief team is here for you every step of the way! Additionally, any time you have questions, please feel free to reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Oct. 18th, 2018

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Gerald Alexander Tyler, TX

Great service. Able to review progress quickly and easily.

6 years ago

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Reply from Freedom Debt Relief

We are so glad to hear you are pleased with our service! Thank you for sharing. Please continue to reach out to client services at (800)655-6303 as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief!

Oct. 17th, 2018

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Jackie wiilliams Shreveport, LA

They are very helpful they work hard for you to get out of debt

6 years ago

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Reply from Freedom Debt Relief

We appreciate you sharing such a positive review, Jackie. We are glad to hear our services are beneficial to you. Thank you for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Yakov Holczler Monsey, NY

they are doing a great job Very honest company

6 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, Yakov! We pride ourselves on being transparent with our clients. Thank you for shining a light on our efforts and thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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mark sanchez Lakeside, CA

A full explanation and detailed process would be nice so things can go easier.

6 years ago

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Reply from Freedom Debt Relief

We couldn't agree with you more, Mark! We are sorry to hear you feel we have not been transparent about your program. To provide clarity, a team member will be reaching out to you shortly.

Oct. 2nd, 2018

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wolfgang rothen Pine City, MN

Clear directions, friendly helpful staff.

6 years ago

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Reply from Freedom Debt Relief

Thank you for compliments, Wolfgang!

Oct. 2nd, 2018

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Christopher J Fallabel Lansford, PA

Excellent company. They make it easy and painless.

6 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you, Chris! We appreciate the 5 star rating and great review! If any other questions or concerns come up for you, please do not hesitate to reach out to client services. Thank you for choosing Freedom Debt Relief!

Sep. 28th, 2018

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Bismarck guerrero Miami, FL

Great service from Angel answer all my questions

6 years ago

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Reply from Freedom Debt Relief

Thank you for recognizing one of our advocates, Bismarck. We enjoy celebrating those who make a positive impact to our clients' experiences. Way to go, Angel! Thank you for sharing and for choosing Freedom Debt Relief!

Sep. 28th, 2018

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Debbie Blanchard Roosevelt, UT

Their very helpful walk you through every step.

6 years ago

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Reply from Freedom Debt Relief

We are glad to know that you were guided through each step, Debbie. Thank you for sharing such an amazing review! Remember to contact our client services team with any questions or concerns along the way. Thank you for choosing Freedom Debt Relief!

Sep. 28th, 2018

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meredith lagasse New Orleans, LA

Easy process with many helpful tips to save money!

6 years ago

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Reply from Freedom Debt Relief

Meredith, we're glad to hear the program has been straightforward and that you see the great savings. Thank you for leaving us a wonderful review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 27th, 2018

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carol Kolar Valparaiso, IN

I find everyone to be supportive and helpful.

6 years ago

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Reply from Freedom Debt Relief

Thank you for the positive review, Carol! We'll be here to support you every step of the way on your debt free journey! Thank you for choosing Freedom Debt Relief, and please continue to reach out any time you have questions regarding your account! Client services can be reached at (800) 655-6303 or email us at .

Sep. 26th, 2018

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Julie Tulsa, OK

It has been pretty easy to do business with Freedom!

6 years ago

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Reply from Freedom Debt Relief

This is amazing Julie! We are happy to hear about your wonderful and easy experience with Freedom Debt Relief. Success is coming your way soon! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 25th, 2018

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Nuris Rosado Leesburg, FL

Very confident with the information and help provide

6 years ago

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Reply from Freedom Debt Relief

We're happy to hear that you're confident in our team, Nuris! We are thankful that you have put the trust in us to resolve your debt. Thank you for choosing Freedom Debt Relief, and please reach out when you have questions regarding your account. Client services can be reached at (800) 655-6303 or email us at .

Sep. 24th, 2018

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Brandon Reppert Leesport, PA

They were very professional and timely they explained everything

6 years ago

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Reply from Freedom Debt Relief

Thank you, Brandon for your great feedback! We really appreciate you leaving us a review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Hattie Reid Bridgewater, MA

Very informative and keeping me updated n the progression of this process.

6 years ago

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Reply from Freedom Debt Relief

Hello Hattie,

Thank you for your positive response. We will continue to inform you on any changes made through your graduation and we are very excited to see you complete Freedom Debt Relief! Success is coming your way soon. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 20th, 2018

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Andrea Brennan Knoxville, TN

Best decision I ever made! They communicate wonderfully!

6 years ago

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Reply from Freedom Debt Relief

Hello Andrea,

We appreciate your response. You absolutely made the best decision to enroll in Freedom Debt Relief and we have your back throughout your journey to financial freedom. We will continue to communicate with you in regards to any changes made in your program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 19th, 2018

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Conchita Macabasco Groveland, FL

So far so good, customer service are knowledgeable and the dashboard is continuously updated/

6 years ago

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Reply from Freedom Debt Relief

Thank you, Conchita for your positive review! We will continue to make sure you're pleased throughout the program! As you continue your debt relief program, please continue to update your star rating! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 17th, 2018

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Laura Boone Pacific, MO

They tell you and walk you through every step.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Laura for your kind words and your 5 star review! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2018

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Teresa Sands Matthews, NC

easy to work with and they get things done!

6 years ago

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Reply from Freedom Debt Relief

Thank you for the great review, Teresa! We always have your best interests at heart! Please feel free to reach out any time you have questions or concerns! The Freedom Debt Relief team is here for you every step of the way.

Sep. 11th, 2018

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william j skrabut Ford City, PA

they tell it like it is down when to expect your first settlement

6 years ago

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Reply from Freedom Debt Relief

Thank you, William for your positive feedback about the program. We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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James mcconnahea Urbana, OH

Very helpful great service quick service

6 years ago

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Reply from Freedom Debt Relief

Thank you, James for your great review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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Blaise Asheville, NC

It was great to sign with Debt Releif. Easy and affordable.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Blaise for your great review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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AARON FOMBY Warren, MI

It’s a great company to pay off debt within a month

6 years ago

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Reply from Freedom Debt Relief

Thank you, Aaron for your review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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Carol Turnbull Oxford, MI

Has been very helpful watching my bills go down.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Carol for your review! We look forward on you becoming debt free! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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Wilfred Colbert Franklin, LA

I had a great experience with the representative.

6 years ago

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Reply from Freedom Debt Relief

Thank you, Wilfred for sharing your experience about the program! We will continue to provide you excellent customer service. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 7th, 2018

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ROB SHABE Huntingdon Valley, PA

STILL IN THE PROCESS, ALL WORKING WELL WOULD RECOMEND

6 years ago

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Reply from Freedom Debt Relief

Thank you, Rob for your positive review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Fred Douglas, MA

After speaking with the individual that got me into the program, she can't be reached, nor does she respond back. No idea what to do next.

6 years ago

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Reply from Freedom Debt Relief

We apologize for the confusion, Fred. Once a client is enrolled into the program, they then contact our Client Services department for any questions or updates on their accounts. We have a world-class team available 7-days a week to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2018

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Lawrence Giovacchini Rohnert Park, CA

Lori M and Larry ... were very helpful and reassuring!

6 years ago

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Reply from Freedom Debt Relief

Thank you, Lawrence for your review! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Hina Maisuria Arlington, TX

Very good company ,very good customer service

6 years ago

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Reply from Freedom Debt Relief

Hina, we very much appreciate your positive review! We look forward on your great success with the program. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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Linda Moix Conway, AR

so far every thing is going good just keep it up

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Latoya ward Greenville, MS

So far I've gotten excellent customer service

6 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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DENNIS GRAHAM Troutville, VA

Great service, the best in this industry.

6 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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David Hess Cape Coral, FL

Awesome experience Great savings Great customer service

6 years ago

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Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Isabel Trejo El Paso, TX

Amazing program with equally amazing staff.

6 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Carol M. Davidson Malden, MA

I joined in March & we have already settled one account.

6 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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lisa Smithsburg, MD

thank them for helping me my stress has eased up some

6 years ago

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Angela Ward Wayne, MI

The best choice I have ever made. This is a great company.

6 years ago

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Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Review Source

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Marla O'Neil Millbury, MA

very professional. immediate results. highly rated

6 years ago Edited March 2, 2023

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Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018