Name: Freedom Debt Relief
Rating: 4.8

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terri pinget

they are not helping me on a particular negotiation

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your frustrations regarding one of your accounts, Ms. Pinget. Our negotiators take every opportunity to settle the balances enrolled in our program, no matter the situation. We would like an opportunity to speak with you further regarding the mentioned concerns. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to reach your financial goals.

Mar. 11th, 2020

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Judy Collins

It's taking longer to see anything longer than I thought

6 years ago

Reply from Freedom Debt Relief

Judy, we are so sorry that you feel this way. We understand that waiting for a settlement can be frustrating, but understand that we have our client's best interest in mind. Our negotiators are professionals at what they do and will provide you with the best settlement/ savings possible. If you are concerned about your account please call Client Services at (800) 655-6303, and an agent will be more then happy to assist you! Thank you for choosing Freedom Debt Relief.

Feb. 14th, 2020

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Chris Romeo

Easy to talk to and legal team is fantastic.

6 years ago

Reply from Freedom Debt Relief

Hello, Chris, thank you for your feedback. It is our pleasure to provide you with constant support throughout your debt relief program. Our team of professionals looks forward to further assisting with all of your needs. Please reach out to our client services department or visit your client dashboard at if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

Jan. 8th, 2020

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Melody

Moving too slow and negotiations with major creditors is not good! I'm still receiving calls

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Oct. 29th, 2019

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Charles Loomis

I don't get enough informathion about what is going on.

6 years ago

Reply from Freedom Debt Relief

Charles, we value your feedback. Our team apologizes if you feel you do not get enough information. We do encourage you to keep track of your progress on your Client Dashboard at or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

Oct. 29th, 2019

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Michele dalton

They lied about accounts being covered! Absolutely terrible! They almost ruined my life!

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your thoughts, Michele. We regret to hear that you are unhappy with the program. All accounts that are enrolled are outlined in your contract for negotiations. A member of our team will be reaching out to discuss your concerns further. Thank you.

Jul. 10th, 2019

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Anonymous

I feel no communication ,it's just not what i thought it would be

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback. We are sorry to hear you are not happy with the level of communication. Our team is always here to discuss your concerns or provide updates whenever you would like. Client Services can be reached at 1-800-655-6303. You can also check on your program progress 24/7 online on the Client Dashboard located at . A member of our team will be reaching out shortly. Thank you.

Jul. 10th, 2019

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Luis Hernandez oms

Why was i told i would be done in 2020 now2022

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Luis. On average our program takes 24-48 months to complete depending on settlements with your creditors. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Robert

It does work but they bet you up with fees

6 years ago

Reply from Freedom Debt Relief

We appreciate the feedback, Robert. Thank you for sharing you're able to recognize the benefits of our services. Our settlement fees are calculated based on the law in the state you live in and the amount of your debt. Our fees are also regulated by the FTC (Federal Trade Commission). We are more than happy to further discuss any concerns you may have about our program. Client Services is available 7 days a week and can be reached by calling (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to achieve your financial goals.

Jul. 3rd, 2019

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Anonymous

started good but did not end well, they don't do well with time sensitive cases

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you've had a negative experience and we'd like an opportunity to review your account with you and hopefully resolve any concerns you may have. Could you please provide us with the contact information associated with your program in a private message and we will have a member of our team reach out to you? Thank you.

Jun. 13th, 2019

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Anonymous

Little diappointed to find out how much you take first

7 years ago

Reply from Freedom Debt Relief

Thank you for providing your feedback. We are sorry to hear that you were disappointed with our fee schedule. We would love the opportunity to speak with you about your account, please message us your contact information so we can discuss your concern. Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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J. Lea Callaway

Not at all positive, why am I still receiving phone calls from credit card companies...

7 years ago

Reply from Freedom Debt Relief

We're very sorry to hear of your frustrations, Ms. Callaway. Rest assure that once we begin to negotiate and settle the enrolled balances, the creditor calls will eventually cease. Until then, we've provided some helpful tips and tools on your Client Dashboard at that speak on how to handle the creditor calls you're receiving. We would also like an opportunity to directly address the concerns you're having at this time. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

May. 29th, 2019

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Anonymous

Not happy yet, still waiting for negotiations

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear of your disappointment in the amount of time it takes to negotiate and settle an account balance. Please understand that it takes time for funds to accumulate in the dedicated account from the scheduled monthly deposits. Once a sufficient amount of funding is available, our negotiation process can then begin.

We understand that our newer clients tend to have concerns in the earlier stages of our program. That is why we are available 7 days a week to address these concerns and provide plans of action. If you have any questions regarding your graduation path or your account in general, please reach out to our client services team at (800)655-6303 or via email at . You can also view your graduation path when logged onto your client dashboard at .

Please let us know how we can continue to support you on this journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 8th, 2019

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C D Simion Sr

Wasn't what I was told about the EXPENSIVE FEES BEING CHARGED.

7 years ago

Reply from Freedom Debt Relief

Hello CD Simion,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 25th, 2019

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Anonymous Tipton, OK

good but a slower process than I was informed

7 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback and apologize if the details of our program were not clearly conveyed to you. Each client's experience is different. However, we estimate that a client should she his/her first settlement within the first 4 to 6 months of being enrolled in our program. However, if you have questions about your graduation path, client services is available 7 days a week to assist. We can be reached by calling (800)655-6303 or via email at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Linda Townzen

The creditors are really hounding me after 7 months.

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear you are still receiving creditor calls this far into our program, Ms. Townzen. We imagine this to be extremely frustrating for you. Please know these calls will not continue your entire duration with us. As we settle your accounts, you should receive fewer and fewer creditor calls until they eventually cease all together.

Keep in mind, Ms. Townzen, speaking with the creditors is not a requirement of our program. Being that a balance is owed to them, they do have the right to attempt collection efforts. However, we anticipate the creditor calls will eventually stop.

We are here to support you on this journey! Please feel free to contact client services regarding any concerns you're having. You can also view the helpful videos located on your client dashboard at . These videos specifically speak to how to handle the creditor calls you're receiving.

Please let us know if you have any other questions or concerns we can assist with at this time. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 14th, 2019

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rick

the feds are high and the process very slow and also they gave me bad advice on one of my accounts

7 years ago

Reply from Freedom Debt Relief

We're so sorry to hear that you've had a negative experience, Rick. Could you please send us your contact information in a private message so we can have a member of our team reach out to you? We hope to work together to resolve your concerns.

Jan. 17th, 2019

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Jerry Fallat

average because of a lack of communication

7 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Jerry. We're sorry to hear that you feel like there is not enough communication in regards to your progress but did you know that we have a client dashboard that's available to you 24/7? It's a great tool that you can use to track your progress. We also have a top tier client services team that's always ready to answer any questions you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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37042

Not too good when I needed them the most they let me down and forced me into bankruptcy

7 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you are disappointed with our company. We always have the best interest for our clients and at the end of the day, we want our clients to become debt free! We never want our clients to feel like they are alone. Please allow us to review your account with you and resolve the concerns you are having. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Marianne Borders

In the beginning it was great, then it kept changing.

7 years ago

Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

7 years ago

Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

8 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Serina H

You are helping my mom get back on track

8 months ago

Reply from Freedom Debt Relief

Serina H, Thank you for your review. We’re thrilled to hear you’re seeing positive progress and feeling relief from financial stress. Your journey toward financial freedom is important to us, and we’re honored to be your partner through FDR.

Oct. 1st, 2025

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ronald nowden

I like the trust and professionalism is great

9 months ago

Reply from Freedom Debt Relief

Ronald Nowden, Thank you for your feedback. We’re happy to hear that our team’s communication and support have helped ease your financial stress. Your progress is inspiring, and we’re honored to support your journey.

Oct. 1st, 2025

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brenda jacobs

Thanks for helping me to get the debts better

9 months ago

Reply from Freedom Debt Relief

Brenda Jacobs, Thank you for sharing your experience. We're glad to know you're satisfied with your progress so far. Our goal is to ensure every member succeeds, and we’re here for any support you may need along the way.

Oct. 1st, 2025

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Bill Schooley

I like how you keep me informed in a timely mannor

9 months ago

Reply from Freedom Debt Relief

Bill Schooley, Thank you for your kind words. You're doing great, and we’re excited about your financial progress. If there’s anything you need, please don’t hesitate to reach out. We’re here to support your continued success.

Oct. 1st, 2025

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LA D

Peace of mind that this will be resolved.

9 months ago

Reply from Freedom Debt Relief

LAD, Thank you for your feedback. We’re happy to hear that our team’s communication and support have helped ease your financial stress. Your progress is inspiring, and we’re honored to support your journey.

Oct. 1st, 2025

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Eve Williams

Freedom Debt relief is giving me hope for the futre!

9 months ago

Reply from Freedom Debt Relief

Eve Williams, We're thrilled to know we've helped reduce some of the financial stress you’ve been experiencing. Your journey toward a brighter financial future is important to us, and we’re excited to be part of it. Please reach out anytime for further support.

Oct. 1st, 2025

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J D

Over $40 in fees in one month, thats too many monthly service fees in less than $30 days

9 months ago

Reply from Freedom Debt Relief

J D, Thank you for sharing your feedback. We understand your concerns regarding the fees and how they can feel overwhelming. Our goal is always to be transparent, and we’d be happy to review your account in detail to explain any charges and ensure everything is accurate. Please feel free to contact our member services team at (800) 655-6303 or support@freedomdebtrelief.com so we can assist you further.

Oct. 1st, 2025

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Kelly Boyer

The process was simple and extremely easy to get set up.

9 months ago

Reply from Freedom Debt Relief

Kelly Boyer, we cannot tell you how elated we are to hear about your experience!
We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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james burns

I like they are helping me to resolve my debt.

9 months ago

Reply from Freedom Debt Relief

James Burns, we cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Sep. 12th, 2025

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Vicki Dauer

You are all amazing! You all deserve a raise!

9 months ago

Reply from Freedom Debt Relief

Hello Vicki Dauer,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients.
Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2025

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Joseph Braden

So far the service has been excellent!!!

9 months ago

Reply from Freedom Debt Relief

Joseph Braden, We cannot tell you how elated we are to hear about your experience!
We applaud each client when taking their first step to becoming debt free, as we know it takes a lot to be able to make that decision. Rest assured you are in good hands, and we're working hard to obtain great settlements on your accounts.
Please log onto your Client Dashboard at www.fdrclient.com for account updates.

Aug. 27th, 2025

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adewoyin bunmi

Good awareness from them.like the communication

9 months ago

Reply from Freedom Debt Relief

Adewoyin Bunmi, We applaud each client when taking their first step to becoming debt-free — it takes strength and determination to make that decision. We’ll always be right by your side as you continue through the program. Thank you for choosing Freedom Debt Relief!

Aug. 27th, 2025

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James Winters

The process has been easy and is working good for me

10 months ago

Reply from Freedom Debt Relief

Thank you, James Winters, for taking the time to leave us a review!
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

Aug. 19th, 2025

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Millie Maldonado

Thank you for your support and help with my Debt

10 months ago

Reply from Freedom Debt Relief

Millie Maldonado, We appreciate you taking the time to leave us a review!
We take pride in making sure our clients are supported throughout the process. We’ll always be right by your side. Thank you for being a valued client of Freedom Debt Relief!

Aug. 19th, 2025

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M Bailey

Personnel, able to work with you, comfortable payments.

10 months ago

Reply from Freedom Debt Relief

M bailey, we appreciate you taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free, as we know it takes a lot to be able to make that decision. We look forward to your brighter financial future! We’ll always be right by your side. Please call us at 800-655-6303 if you need any further assistance.

Aug. 19th, 2025

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Francisco Samalot

son bien professional;esplican las cosas como son

10 months ago

Reply from Freedom Debt Relief

Hello, Francisco Samalot!
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We’re so happy to hear how much we have helped alleviate the stress you were experiencing.
Thank you for choosing Freedom Debt Relief!

Aug. 12th, 2025

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Jason Broadway

Customer service was very friendly and helpful.

10 months ago

Reply from Freedom Debt Relief

Thank you, Jason Broadway, for taking the time to leave us a review!
We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Please call us at 800-655-6303 if you need any further assistance.

Aug. 12th, 2025

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Tia Carter

Easy to get signed up and authorize settlements

10 months ago

Reply from Freedom Debt Relief

Hello Tia Carter,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We’re so happy to hear how much we have helped alleviate the stress you were experiencing.
Thank you for choosing Freedom Debt Relief!

Aug. 12th, 2025

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Rosalind Jackson

Proactive customer service. Experience assistance

10 months ago

Reply from Freedom Debt Relief

Thank you, Rosalind Jackson, for taking the time to leave us a review!
We're so happy to hear how much we have helped alleviate the stress you were experiencing. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone.
Please call us at 800-655-6303 if you need any further assistance.

Aug. 11th, 2025

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J Switt

Excellent company. Keep you informed. A+

10 months ago

Reply from Freedom Debt Relief

J Switt, we appreciate you taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients. We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

Aug. 11th, 2025

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Big Dc

I like the progress that is being made in reducing my debts.

10 months ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review.
We applaud every client who takes their first step toward becoming debt-free. It takes strength and commitment to make that decision, and we’re proud to walk this journey with you. Our clients are our top priority, and ensuring that you feel supported and respected is our main goal.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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James Randall

So far so good!!! They have met and beat my expectations

10 months ago

Reply from Freedom Debt Relief

We are thrilled to hear about your experience, James Randall!
We applaud every client who takes the first step toward becoming debt-free — we know how much courage that takes. Our negotiations team is committed to helping you reach your financial goals, and we’re here for you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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Sheronda Gotta Do Better Marshall

Freedom works fast and get the best settlement

10 months ago

Reply from Freedom Debt Relief

Sheronda, we cannot tell you how elated we are to hear about your experience!
Our team takes pride in providing world-class customer service to our clients, and we’re thrilled to know we’ve made a positive impact on your journey. We’ll always be right by your side as you continue working toward financial freedom.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025

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Jerry Snell

Had to find some way to get out of debt.

10 months ago

Reply from Freedom Debt Relief

We are thrilled to hear about your experience, Jerry Snell!
We applaud every client who takes the first step toward becoming debt-free — we know how much courage that takes. Our negotiations team is committed to helping you reach your financial goals, and we’re here for you every step of the way.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 4th, 2025

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celia caceres

The best decision I ever made. Thank you

10 months ago

Reply from Freedom Debt Relief

Celia Caceres, we appreciate you taking the time to leave us a review!
We’re pleased to hear that you are happy with your savings. Our team takes pride in providing world-class customer service and working to get the best possible outcomes for our clients. Rest assured, we’ll always have your back throughout this process.
Thank you for choosing Freedom Debt Relief!

Aug. 4th, 2025