Name: Freedom Debt Relief
Rating: 4.7

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Luis Hernandez oms

Why was i told i would be done in 2020 now2022

6 years ago

Reply from Freedom Debt Relief

Thank you for your review, Luis. On average our program takes 24-48 months to complete depending on settlements with your creditors. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jul. 10th, 2019

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Robert

It does work but they bet you up with fees

6 years ago

Reply from Freedom Debt Relief

We appreciate the feedback, Robert. Thank you for sharing you're able to recognize the benefits of our services. Our settlement fees are calculated based on the law in the state you live in and the amount of your debt. Our fees are also regulated by the FTC (Federal Trade Commission). We are more than happy to further discuss any concerns you may have about our program. Client Services is available 7 days a week and can be reached by calling (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to achieve your financial goals.

Jul. 3rd, 2019

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Anonymous

started good but did not end well, they don't do well with time sensitive cases

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you've had a negative experience and we'd like an opportunity to review your account with you and hopefully resolve any concerns you may have. Could you please provide us with the contact information associated with your program in a private message and we will have a member of our team reach out to you? Thank you.

Jun. 13th, 2019

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Anonymous

Little diappointed to find out how much you take first

6 years ago

Reply from Freedom Debt Relief

Thank you for providing your feedback. We are sorry to hear that you were disappointed with our fee schedule. We would love the opportunity to speak with you about your account, please message us your contact information so we can discuss your concern. Thank you for choosing Freedom Debt Relief!

Jun. 12th, 2019

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J. Lea Callaway

Not at all positive, why am I still receiving phone calls from credit card companies...

6 years ago

Reply from Freedom Debt Relief

We're very sorry to hear of your frustrations, Ms. Callaway. Rest assure that once we begin to negotiate and settle the enrolled balances, the creditor calls will eventually cease. Until then, we've provided some helpful tips and tools on your Client Dashboard at that speak on how to handle the creditor calls you're receiving. We would also like an opportunity to directly address the concerns you're having at this time. A team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

May. 29th, 2019

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Anonymous

Not happy yet, still waiting for negotiations

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear of your disappointment in the amount of time it takes to negotiate and settle an account balance. Please understand that it takes time for funds to accumulate in the dedicated account from the scheduled monthly deposits. Once a sufficient amount of funding is available, our negotiation process can then begin.

We understand that our newer clients tend to have concerns in the earlier stages of our program. That is why we are available 7 days a week to address these concerns and provide plans of action. If you have any questions regarding your graduation path or your account in general, please reach out to our client services team at (800)655-6303 or via email at . You can also view your graduation path when logged onto your client dashboard at .

Please let us know how we can continue to support you on this journey. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 8th, 2019

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C D Simion Sr

Wasn't what I was told about the EXPENSIVE FEES BEING CHARGED.

6 years ago

Reply from Freedom Debt Relief

Hello CD Simion,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Mar. 25th, 2019

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Anonymous Tipton, OK

good but a slower process than I was informed

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback and apologize if the details of our program were not clearly conveyed to you. Each client's experience is different. However, we estimate that a client should she his/her first settlement within the first 4 to 6 months of being enrolled in our program. However, if you have questions about your graduation path, client services is available 7 days a week to assist. We can be reached by calling (800)655-6303 or via email at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 19th, 2019

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Linda Townzen

The creditors are really hounding me after 7 months.

6 years ago

Reply from Freedom Debt Relief

We're sorry to hear you are still receiving creditor calls this far into our program, Ms. Townzen. We imagine this to be extremely frustrating for you. Please know these calls will not continue your entire duration with us. As we settle your accounts, you should receive fewer and fewer creditor calls until they eventually cease all together.

Keep in mind, Ms. Townzen, speaking with the creditors is not a requirement of our program. Being that a balance is owed to them, they do have the right to attempt collection efforts. However, we anticipate the creditor calls will eventually stop.

We are here to support you on this journey! Please feel free to contact client services regarding any concerns you're having. You can also view the helpful videos located on your client dashboard at . These videos specifically speak to how to handle the creditor calls you're receiving.

Please let us know if you have any other questions or concerns we can assist with at this time. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 14th, 2019

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rick

the feds are high and the process very slow and also they gave me bad advice on one of my accounts

6 years ago

Reply from Freedom Debt Relief

We're so sorry to hear that you've had a negative experience, Rick. Could you please send us your contact information in a private message so we can have a member of our team reach out to you? We hope to work together to resolve your concerns.

Jan. 17th, 2019

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Jerry Fallat

average because of a lack of communication

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Jerry. We're sorry to hear that you feel like there is not enough communication in regards to your progress but did you know that we have a client dashboard that's available to you 24/7? It's a great tool that you can use to track your progress. We also have a top tier client services team that's always ready to answer any questions you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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37042

Not too good when I needed them the most they let me down and forced me into bankruptcy

6 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you are disappointed with our company. We always have the best interest for our clients and at the end of the day, we want our clients to become debt free! We never want our clients to feel like they are alone. Please allow us to review your account with you and resolve the concerns you are having. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 31st, 2018

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Marianne Borders

In the beginning it was great, then it kept changing.

7 years ago

Reply from Freedom Debt Relief

Thank you for your review, Marianne! The program is an estimation of 24-48 months depending on total the debt enrolled. Also when it may feel like accounts are taking too long to reach a settlement, it's due to our negotiations wanting to make sure they get the best settlement for the clients. They don't want to just go off the first settlement the creditor provides because it can still be too high and we want to make sure client is saving fair enough amount on those accounts. We always want to me sure the client sees the difference of how much they saved verses client paying off on their own. Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 6th, 2018

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maryann

they aren't always able to resolve things

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear things have not always been resolved to your satisfactory, Maryann. Please know that we at Freedom Debt Relief are constantly seeking ways to improve our processes and procedures. Thank you for your feedback and know that we are always working on getting better for our clients!

Oct. 24th, 2018

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Jessica Rogers

Don't hear from them as often as I would like to.

7 years ago

Reply from Freedom Debt Relief

We are sorry to hear that you are dissatisfied with the level of communication, Jessica. A team member will be reaching out to you shortly to address your concern. Thank you for your honest feedback.

Oct. 4th, 2018

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Anonymous

Not too good lately slow process on getting closure on my accounts

7 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you're disappointed with the program. We strive to make sure we're providing each client with an update. We would be more than happy to review your account with you and resolve your concerns. Please reach out to our client services department at (800) 655-6303 for further assistance.

Oct. 1st, 2018

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Mine Exeland, WI

Wish it would go faster think fees are a little high

7 years ago

Reply from Freedom Debt Relief

Mine, thank you for your honest feedback! It may feel like you're not getting anywhere but the process is worth the wait! Remember you're now taking a step closer on becoming debt free! We can also go over the settlement fees with you and break down the great savings. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Sep. 18th, 2018

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Misled

Some information is misleading but they were professional

7 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Wanda Rosson

Easy to work with. And very polite handling my debt

8 months ago

Reply from Freedom Debt Relief

Hi Wanda, thank you for your kind words and trust!

Apr. 2nd, 2025

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MARY

Doing everything they said they would!!!

8 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Mary!

Apr. 2nd, 2025

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Nikki May

It’s easy and they work fast for you! Be patient.

8 months ago

Reply from Freedom Debt Relief

Thank you for your words of encouragement, Nikki! Thank you for choosing FDR!

Mar. 28th, 2025

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Debra Cutolo

I like how easy it is and how helpful it is.

8 months ago Edited June 5, 2025

Reply from Freedom Debt Relief

Thank you for your feedback, Debra! We're happy to hear that our team provided clear explanations and answered all your questions. Transparency and support are key in your journey to financial freedom, and we're here for you every step of the way!

Mar. 28th, 2025

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darlene gowdy

Very satisfied with the results and easy to work with

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Darlene!

Mar. 25th, 2025

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joann patton

So far, it's been pleasure doing business with you

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Joann!

Mar. 26th, 2025

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Tammy Lyles

Easy debt solutions They are very helpful

9 months ago

Reply from Freedom Debt Relief

Tammy, thank you for sharing your experience!

Mar. 25th, 2025

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Angela Johnson

Yall have been a God send. Thank you so much!

9 months ago

Reply from Freedom Debt Relief

Thank you for your kind words, Angela!

Mar. 27th, 2025

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J Norton Bradley

Professional service and complete transparency

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Norton!

Mar. 18th, 2025

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Benita Walker

Thank you I stop stressing about whom I owe

9 months ago

Reply from Freedom Debt Relief

We are happy to hear you found relief, Benita!

Mar. 18th, 2025

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Alice A

Very efficient service with great communication

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Alice!

Mar. 18th, 2025

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Avery C. Walker

ai like the idea that you show concern about my situation

9 months ago

Reply from Freedom Debt Relief

Avery, thank you for sharing your experience!

Mar. 18th, 2025

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Angel Mcpherson

Great customer service with attention to detail.

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Angel!

Mar. 14th, 2025

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Marian Wright

The settlement fees are horrible. I wasn't explained enough to realize who much they were

9 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Marian, we’re sorry to hear that you feel the settlement fees were not clearly explained. We strive to be transparent with all of our clients about the costs associated with our services. We would appreciate the opportunity to address your concerns directly. Please reach out to our customer service team, and we’ll do our best to clarify any details and ensure you have a full understanding of the process moving forward.

Mar. 12th, 2025

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DANIEL WICHITA

Great service doing everything they said they help be get done and fast too

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, Daniel!

Mar. 12th, 2025

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Janet Barbadillo

I like to recommend freedom to a friend of mind

9 months ago

Reply from Freedom Debt Relief

Hi Janet, thank you for trusting us with your loved ones!

Mar. 10th, 2025

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JoAnn Goodson

I was happy with the service that I received

9 months ago

Reply from Freedom Debt Relief

Thank you for your review, JoAnn!

Mar. 12th, 2025

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Dorinda Oakley

The assurance of being debt free in less than 48 months

9 months ago

Reply from Freedom Debt Relief

Hi Dorinda, thank you for your review!

Mar. 6th, 2025

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Robert Mcfarland

Good customer service. Very helpful and friendly

9 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Robert!

Mar. 10th, 2025

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Herlinda Cruz

thank you for helping me find the perfect solution!

10 months ago

Reply from Freedom Debt Relief

Hi Herlinda, we are honored to partner with you on your journey towards a brighter financial future!

Mar. 10th, 2025

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Lyudmila Khayot

Thank you freedom for make my life easier

10 months ago

Reply from Freedom Debt Relief

Thank you for allowing us the opportunity to assist you in your journey towards financial freedom!

Mar. 3rd, 2025

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bwaring119

So far so good. I'm really happy I started the program.

10 months ago

Reply from Freedom Debt Relief

Thank you for sharing your experience so far, we are honored to be your partners in your journey towards a brighter financial future!

Feb. 25th, 2025

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Greg Roth

The customer service and how the answer all your questions

10 months ago

Reply from Freedom Debt Relief

Hi Greg, we are happy to hear that you are satisfied with our service efforts!

Feb. 25th, 2025

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David Smith

They have helped me tremendously. Reduce my debt.

10 months ago

Reply from Freedom Debt Relief

David, thank you for sharing your experience with us! We are happy to help- keep up the great work !

Feb. 25th, 2025

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Ryan Ochoa

Excellent program . A great place to pay off debt.

10 months ago

Reply from Freedom Debt Relief

Hi Ryan, thank you for sharing your experience!

Feb. 25th, 2025

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Matt

Provided a way to overcome the bondage of debt.

10 months ago

Reply from Freedom Debt Relief

Hi Matt, we are happy to hear that you found relief!

Feb. 20th, 2025

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Francisco Perez

The best I highly recommend using FDR for your debit needs.

10 months ago

Reply from Freedom Debt Relief

Hi Francisco, thank you for your review!

Feb. 20th, 2025

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Mitch Loehr

Every thing is going good anim happy so keep up the great job

10 months ago

Reply from Freedom Debt Relief

Mitch, thank you for your review!

Feb. 20th, 2025

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Henry Mateo

Keeps me updated with the whole process.

10 months ago Edited May 19, 2025

Reply from Freedom Debt Relief

Thank you for your thoughtful feedback, Henry! We’re so glad to hear that you’ve felt understood and supported throughout your journey with Freedom Debt Relief. Our goal is to provide a non-judgmental, compassionate approach to help our clients regain control of their finances.

Feb. 19th, 2025

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Ranae Leaverton

You got to trust the process but the program works!!!

10 months ago

Reply from Freedom Debt Relief

Hi Ranae, thank you for allowing us the opportunity to earn your trust!

Feb. 18th, 2025

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EDWARD LARRY

I was initially skeptical, but my experience has been overwhelmingly positive. The representative was knowledgeable, compassionate, and respectful, answering all my questions thoroughly. I feel relieved and satisfied with the service, and I appreciate the informative support I received. Highly recommend!

10 months ago Edited March 7, 2025

Reply from Freedom Debt Relief

Thank you for your review, Edward!

Feb. 18th, 2025

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Allan James

Nothing it’s all good y’all are really professional

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, Allan!

Feb. 15th, 2025