Name: Freedom Debt Relief
Rating: 4.8

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Kathryn Bullington Florence, AL

Federal Debt Relief have done a great job representing me and helping me relive my debts promptly!

9 years ago

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ron minuard TX

Very very pleased with freedom for helping get me with my debt problems

9 years ago

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Anna

They have such a high tremendous amount of fees.

3 months ago

Reply from Freedom Debt Relief

Hi Anna, thank you for your feedback. Our goal is to provide valuable debt relief services and support to our clients, and we strive to ensure that the benefits outweigh the costs. We would like the opportunity to discuss your specific situation and see how we can address your concerns. Please reach out to our customer service team when you have the opportunity.

Jul. 19th, 2024

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rodolfo ramirez Miami, FL

I liked how quickly and professionally they responded and started working on my case

1 year ago

Reply from Freedom Debt Relief

Hi Rodolfo, thank you for sharing your experience. We are happy to be able to help you in a timely manner!

Jun. 28th, 2023

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Dave Fortin Kingston, PA

They provide debt consolidation but always call. I'll give them an A for effort and tenacity for sure.

2 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience Dave. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Erik Lewis Atlanta, GA

They helped with negotiating a lower payment on several outstanding bills when I was laid off.

2 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Erik. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!

Nov. 10th, 2021

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Melanie Fordham

Not happy with the fees attached to settlement

5 months ago

Reply from Freedom Debt Relief

Hi Melanie, thank you for sharing your feedback with us. We strive to be transparent about our fee structure and ensure that our clients understand the costs involved in the process. It's important to note that the fees are necessary to cover the costs of negotiating and managing settlements on your behalf. Please let us know how we can continue to support you.

May. 9th, 2024

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John Chappel Traverse City, MI

My dashboard has not worked from day one, I have called 4 times and it is still not fixed.

7 months ago

Reply from Freedom Debt Relief

John, so sorry to hear nothing has workd on your end regarding the mentioned details. We sent a private message. Pleaes reply and we will get in touch to assist you. Thank you, for letting us know. Talk to you soon.

Mar. 18th, 2024

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Verified Customer

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James Tucson, AZ

Poor customer service, lies nobody will ever see this

1 year ago

Reply from Freedom Debt Relief

Hi James, we are sorry to hear you feel this way about our service efforts. We would love to speak with you, but we are unable to locate your account with the information provided by this review. Please reach out to us via a private message, with your contact information.

May. 19th, 2023

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Verified Customer

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James Engelking Spring Hill, TN

Seems to be taking a lot longer than promised!

3 years ago

Reply from Freedom Debt Relief

Hello, James. We appreciate you taking the time to leave us a review. Rest assured we are working diligently to pay off your last account. We want nothing more than for you to meet your goal of becoming debt-free! If you have further questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2021

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Verified Customer

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Eze Akoma Richmond, TX

Inconsistent and unreliable in most of what they say and do

3 years ago

Reply from Freedom Debt Relief

Hello, Eze, We're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Jul. 16th, 2021

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Verified Customer

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patricia benner Ennis, TX

cause they let two account drop and I got sued !!!!

3 years ago

Reply from Freedom Debt Relief

Patricia,
We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Jun. 30th, 2021

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Verified Customer

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Larry Cullop Vincennes, IN

Good but some problems with Attorney when settlement occurs

3 years ago

Reply from Freedom Debt Relief

Hello Larry, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

May. 25th, 2021

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Verified Customer

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Linda Royston

I feel like I could have done this on my own.

4 years ago

Reply from Freedom Debt Relief

Hi Linda. Thank you for sharing your feedback with us. You can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have dedicated our time and resources to help get the best settlements on your behalf. We would love to discuss your account more in-depth so one of our team members will reach out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Jul. 21st, 2020

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Verified Customer

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Joey

Don't like yr tactics dealing with the creditors

4 years ago

Reply from Freedom Debt Relief

We're sorry to hear about your disappointments in our negotiation efforts. Please know we have been settling debts for our clients for over 16 years. In this time, we've successfully developed relationships with hundreds of creditors. This allows us to obtain the best settlements possible for our clients. If you have questions regarding your account, our Client Services team can be reached by calling (800) 655-6303 for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Apr. 6th, 2020

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Verified Customer

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John Lucht

Settlement was more than originally owed!

5 years ago

Reply from Freedom Debt Relief

Thank you for review, John. We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

Nov. 1st, 2019

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Verified Customer

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Donald

AS THE ENDING VERY POOR AND UN PROFESSIONAL AND REALLY NOT HONEST

5 years ago

Reply from Freedom Debt Relief

Donald, we can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 24th, 2018

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Verified Customer

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Delilah

Customer Service Representative and Company takes the customers money

5 years ago

Reply from Freedom Debt Relief

Thank you for providing your thoughts, Delilah. We apologize for any dissatisfaction you have experienced with our program. We assure you, all transaction history is available online and anytime you have questions we are here to give you detailed explanations. A team member will be reaching out shortly. Thank you.

Jun. 27th, 2019

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Verified Customer

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Terry Jasper, AL

They haven't been the best about contacting me over this past week.

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear you're having difficulty reaching us. World class customer service is one of our top priorities! If you have questions regarding your account, please call us at (800) 655-6303, email us at or visit us on your client dashboard at . Our agents are available seven days a week and they're ready to help resolve your questions or concerns. Thank you for choosing Freedom Debt Relief.

Dec. 21st, 2018

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Verified Customer

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John

Of $4000 I've paid, they have kept $2800 infers for themselves.

6 years ago

Reply from Freedom Debt Relief

John, we're sorry to hear your disappointment with the settlement fees. We would like to go over your account with you and make sure we break down the settlement fees and show you that you're still saving a lot more, than verses paying the creditor 100% of the balance owed plus interest. We're here to help you! Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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Verified Customer

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shannon

Poor communication getting a structured settlement in place

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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howard sarquist

they are helping me get back on track and get out of debt with less hassle.

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Melissa Garcia

Hassle free service, easily managed online, no complaints.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Mar. 9th, 2018

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Verified Customer

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mine

i am haveing calls that are not good not getting no money

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Amber Patton

They screw people over instead of helping me they make it worse

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Donna Mcbride TX

This is new to me but I really like being able to TALK. To someone

9 months ago

Reply from Freedom Debt Relief

Hi Donna, thank you for reaching out an account specialist will be reaching out to you soon.

Feb. 8th, 2024

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Trevon Smith

Service is good and excellent customer service

9 months ago

Reply from Freedom Debt Relief

Hi Trevon, thank you for sharing your satisfaction with our service efforts. Keep up the great work!

Feb. 8th, 2024

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FDR New Braunfels, TX

Integrity of FDR service. Good weekly comunicatons.

9 months ago

Reply from Freedom Debt Relief

Thank you for sharing your satisfaction with our team!

Jan. 27th, 2024

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James Blackmer

They are good at communicating what's going on.

9 months ago Edited May 15, 2024

Reply from Freedom Debt Relief

Hi James, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Jan. 23rd, 2024

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Cassie Wandler Anaconda, MT

Everyone I spoke with has Very friendly customer service

10 months ago

Reply from Freedom Debt Relief

Hi Cassie, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.

Jan. 8th, 2024

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Rosemary Antoine Riverview, FL

Easy to sign up to. Made me comfortable.

11 months ago

Reply from Freedom Debt Relief

We love hearing this, Rosemary! We know how busy life can get and we know that simplicity is key! Thank you for choosing us.

Nov. 13th, 2023

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Ivonne F Diaz

Excellent customer service. Best decision I made.

2 weeks ago Edited October 22, 2024

Reply from Freedom Debt Relief

Thank you for your kind words, Ivonne!

Oct. 29th, 2024

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Deborah Turnipseed

FDR is resolving my issues on a timely basis!

1 month ago

Reply from Freedom Debt Relief

Hi Deborah, we are happy to hear about your progress and your satisfaction with our team!

Sep. 12th, 2024

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Armando Espinoza

It is a great program to get back on track.

2 months ago

Reply from Freedom Debt Relief

Armando, we are glad to be able to get you back on track!

Aug. 12th, 2024

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Susanna Brodskaya

Knowledgeable customer service, friendly

2 months ago

Reply from Freedom Debt Relief

Hi Susanna, thank you for sharing your satisfaction with our team!

Aug. 12th, 2024

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Lorene Clarke

They did a good job getting my debt my debt reduced

2 months ago

Reply from Freedom Debt Relief

Thank you for your review, Lorene!

Aug. 12th, 2024

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Shorn Sabazan

Excellent program they work very hard to

2 months ago

Reply from Freedom Debt Relief

Thank you for your wonderful review!

Aug. 12th, 2024

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Bruce Stevenson

they took care of all the accounts and kept me posted

3 months ago

Reply from Freedom Debt Relief

Hi Bruce, we are happy to hear about your success! Thank you for choosing FDR!

Jul. 15th, 2024

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Debbie Powell

They are great. Helping me with all my needs.

5 months ago

Reply from Freedom Debt Relief

Debbie, thank you for sharing your satisfaction with our service!

May. 14th, 2024

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Jeannie Smith

Thanks again keep me posted on what is going on

11 months ago

Reply from Freedom Debt Relief

Of course, Jeannie! Thank you for choosing us!

Nov. 8th, 2023

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Kymberly Roy Ventura, CA

Everyone is so very helpful when I call.

1 year ago

Reply from Freedom Debt Relief

Hi Kymberly, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

Nov. 7th, 2023

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Sofia Garcia Woodland Hills, CA

Resolution of my debts were done in a timely manner

1 year ago

Reply from Freedom Debt Relief

Hi Sofia, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Oct. 25th, 2023

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Trudi Bjork Long Prairie, MN

Always very informative and answers my questions

1 year ago

Reply from Freedom Debt Relief

Hi Trudi, thank you for sharing your experience with us! It's great to hear that our agents have been knowledgeable, patient, and helpful in addressing your questions and concerns.

Oct. 25th, 2023

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Brandon Larson

Great company for the price and service that they offer

1 year ago

Reply from Freedom Debt Relief

Hi Brandon, thank you for sharing your feedback with us! We look forward to your continued success!

Oct. 24th, 2023

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Cindy Daigle Thibodaux, LA

The communication and trust worthiness of

1 year ago

Reply from Freedom Debt Relief

Hi Cindy, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

Oct. 17th, 2023

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Michael Flynn Provo, UT

life saver. Great program. Great communication.

1 year ago

Reply from Freedom Debt Relief

Hi Michael, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program!

Oct. 17th, 2023

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Adeola Afolabi Harrisburg, PA

The overall negotiation was fast and fantastic.

1 year ago

Reply from Freedom Debt Relief

Hi Adeola, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Oct. 17th, 2023

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Kimiko Martins San Jose, CA

Stress free. Lowering original debt significantly.

1 year ago

Reply from Freedom Debt Relief

Hi Kimiko, we know how stressful debt can be so we are so thankful that we were able to be there for you - thank you for choosing us!

Oct. 17th, 2023

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Samantha Zdanowicz Denver, CO

Great experience, quick easy on the phone and managed well

1 year ago

Reply from Freedom Debt Relief

Hi Samantha, thank you so much for sharing your experience with our team! We are so thankful that you chose us.

Oct. 17th, 2023

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Robert Camacho Dallas, TX

How quickly these settlements are getting settled.

1 year ago

Reply from Freedom Debt Relief

Hi Robert, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!

Oct. 13th, 2023