Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Tammara Bedford, IN
They've helped me tremendously. They have a settled all of my accounts with one exception that's because it's the newest one so we're still going through the process. I have no regrets what so ever. I'm keeping more money in my pocket because they settled with these companies and I don't have to worry about anything.
7 years ago
Reply from Freedom Debt Relief
It's our pleasure to service you, Tammara. We're glad to hear you're having nothing but positive experiences with us. Congratulations on all of the accounts you were able to resolve in our program! You are certainly headed for a debt-free future. As you continue the journey to getting there, keep in mind you can monitor your progress by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals. Here's to financial independence!
Jan. 5th, 2019
Verified Customer
Review Source
Susan Sun City, CA
They get back to you in a decent amount of time. They're available by phone but email takes a little bit more time to get a response back, but it still is a decent amount of time. They would explain what the offer was and give me the option to accept that or decline it. I only wish they would offer a program where you could pay off your creditors in the beginning of your program so that you can start rebuilding your credit for while.
7 years ago
Reply from Freedom Debt Relief
We understand your concern, Susan. What you are describing sounds like a consolidation loan. This is a service that exists; unfortunately, FDR does not provide this type of service. Thank you for sharing your honest feedback. We appreciate you complimenting our level of service as well. It's even more rewarding to know all of your questions have been answered to your satisfaction. Please continue to contact us in client services with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Jan. 5th, 2019
Verified Customer
Review Source
Anonymous Panama City, FL
I'm very happy with it so far. They get the creditors off my back. They've already helped me get out of my debt and get my finances together. They've been supportive throughout everything. They were very helpful creating communication between me and the creditors. It is very honest and they ask you before they actually do something.
7 years ago
Reply from Freedom Debt Relief
We're glad to hear you are so pleased with our service! It's an even greater reward knowing that our program truly helped you resolve your debt. As you continue on the journey, please let us know how we can continue to support you. Continue to contact client services with any other questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief!
Jan. 5th, 2019
Verified Customer
Review Source
Michael Monk Skidmore, MO
I couldn't have made a better decision on who to help me. They were very helpful getting things settled I am very satisfied with their advice and the way they handled things. They were very friendly and easy to get a hold of. They were available anytime I called and needed their help. They did everything they said they would and it all worked out.
7 years ago
Reply from Freedom Debt Relief
Thank you for the helpful feedback regarding your debt relief program! We strive to provide excellence to all of our clients! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
Apr. 23rd, 2018
Verified Customer
Review Source
Emily Vorreyer Columbus, OH
They have been a big help to me by negotiating with my credit card companies to do a pay off. I'm very happy with their service. They've been very friendly, very cooperative, and answer all my questions. My credit score has gone up. It was the best decision I ever made.
7 years ago
Reply from Freedom Debt Relief
Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.
Thank you for choosing Freedom Debt Relief!
Thank you for choosing Freedom Debt Relief!
May. 7th, 2018
Verified Customer
Review Source
Hampton Fernley, NV
I went with them because I received the phone call from them and they were very welcoming and gave me information and everything worked out fine. They are very helpful, very thorough, and willing to help with anything regarding your debt. I am happy with everything overall and everything is working out fine.
7 years ago
Reply from Freedom Debt Relief
Congratulations on taking the leap toward a debt-free future, Hampton. You are doing a fantastic job in our program. Great job! We're glad to hear how pleased you are with our service. As you continue the journey, please know we are here to support your every step. Always feel free to contact us in client services with any other questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief as a guide to a debt-free future!
Jan. 5th, 2019
Verified Customer
Review Source
Tricia Dayton, PA
Everytime I have talked to them they did a great job explaining everything and making sure I had all the information I needed. Every time they make a settlement they text and email me about it. They were able to lower one of my debts by $1,500 so far.
7 years ago
Reply from Freedom Debt Relief
Congratulations on your savings, Tricia! We're proud of your hard work and we're looking forward to your next milestone. Please feel free to contact client services when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Jan. 2nd, 2019
Verified Customer
Review Source
John
So far, they have negotiated with my debts successfully since March. They notify me immediately as soon as progress is made on any of the debts by way of email. They're fairly accurate and they follow through on their promises.
7 years ago
Reply from Freedom Debt Relief
Thank you, John, for your positive review. We are very proud of your accomplishments thus far and we are very confident you will continue to see outstanding results. Graduation is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 3rd, 2019
Verified Customer
Review Source
Sandra Howard
I have had a positive experience with Freedom Debt and we are currently working on getting settlements for my outstanding debts in order to get them taken care of. I am working to repair my credit. It is easy to add or remove accounts and when I contact customer service they are very helpful.
7 years ago
Reply from Freedom Debt Relief
Thank you, Sandra, for your amazing feedback! We are happy that we have been able to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 3rd, 2019
Verified Customer
Review Source
Nicole Pavlovich
Relief is an appropriate word. It has been amazing to just have one monthly payment to worry about while all the details are being handled on your end. Everyone has been amazing to work with. So helpful with an issue that can actually be embarrassing.
7 years ago
Reply from Freedom Debt Relief
Thank you, Nicole, for your impressive review and 5-star rating! We are so happy to hear that you're almost reaching the finish line of becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 3rd, 2019
Verified Customer
Review Source
Ted Particka
I have been very pleased with Freedom Debt Relief. They have worked very hard to get all of my accounts settled and are still working on the last 2. I have only bee. In the program for a little less than a year and the amount I have saved is amazing. I would recommend Freedom Debt Relief to anyone that is struggling with credit card debt.
7 years ago
Reply from Freedom Debt Relief
Ted, we are thrilled to hear about the reduction of your debt along with your savings within the program. We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Jan. 3rd, 2019
Verified Customer
Review Source
Kim
I decided so sign up with Freedom Debt Relief because it seemed to have an attractive program and people easy to work with. We are satisfied with it. So far they've just been very helpful, the lady answered all my questions whenever I called.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing how satisfied you are with our service, Kim. Congratulations on taking the first step toward a debt-free future. We also appreciate you complimenting our our level of customer service. Please continue to contact us in client services anytime you have questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals. Happy holidays to you!
Dec. 22nd, 2018
Verified Customer
Review Source
Larry Morrisdale, PA
They were very knowledgeable. Customer service was very helpful and very informal and willing to answer any of my questions. They keep me updated through emails with all the new up to date progress on my account. I've already recommended them to a friend.
7 years ago
Reply from Freedom Debt Relief
We appreciate you recommending our program to fellow consumers, Larry. It's also very rewarding to know how pleased you are with our level of customer service. Over the years, we've placed a lot of focus on improving how we service our clients and how we communicate with them about their accounts. Thank you for pointing out the positive experiences you've had with us. Please continue to contact us in client services as other questions come up for you. Thank you for choosing Freedom Debt Relief. Happy holidays to you!
Dec. 22nd, 2018
Verified Customer
Review Source
Harold Lake Alfred, FL
I had seen their advertisement and went with it, they sent me an email actually. They took care of things quickly. They were very friendly, customer service always answered my questions real well and they take care of the problems. They are just good all around
7 years ago
Reply from Freedom Debt Relief
Thank you for complimenting our level of customer service, Harold. We try to provide our clients with a world-class customer service experience each and every time. Please let us know how we can continue to support you on this journey. We can be reached in client services at (800)655-6303 or via email at . Thank you for being the best part of Freedom Debt Relief. Happy holidays to you and your loved ones!
Dec. 21st, 2018
Verified Customer
Review Source
Richard North Babylon, NY
I had a lot of debt I couldn't pay. I did some research and they were the best one. They get everything done quickly. I'm confident its going to be taken care of. Every time I called, they are knowledgeable and they knew what they were doing.
7 years ago
Reply from Freedom Debt Relief
Congratulations on taking the first step toward resolving your debt balances, Richard. Many consumers are not aware of the options available to them when dealing with a surmountable amount of debt. Thank you for the vote of confidence you shared regarding our program. We're here to support your journey every step of the way. Please continue to contact us in client services with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Dec. 21st, 2018
Verified Customer
Review Source
Alexandra Jefferson City, MO
I'm happy I chose to use them. It was done a lot faster than I had planned all because of freedom debt relief. At first I was nervous but they made it easy to understand and answered all my question and made sure I was comfortable with my decision. They always have an answer to my questions and they're always kind.
7 years ago
Reply from Freedom Debt Relief
It's so rewarding to hear how pleased you are with our service, Alexandra. We hope to continue surpassing your expectations. It's understandable that you were skeptical about our program initially. Congratulations on taking that brave, first step toward a debt-free future. You've done a terrific job making progress along your graduation path. Please let us know how we can continue to support you on this journey. Always feel free to contact us in client services when you have questions about your account. Thank you for being the best part of Freedom Debt Relief. Happy holidays!
Dec. 21st, 2018
Verified Customer
Review Source
Patty Colorado Springs, CO
They seem to be the most reasonable as far as monthly payments and their commitment. They really do what they say they are going to do. They always respond quickly and they take care of my business quickly. I would recommend them highly.
7 years ago
Reply from Freedom Debt Relief
We appreciate the high recommendation of our service, Patty. Congratulations on all of the success you've had with us. Thank you for complimenting how quickly we've been able to address your concerns and answer your questions. Please continue to reach out to us in client services as you work toward graduation with any questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals. Happy holidays!
Dec. 21st, 2018
Verified Customer
Review Source
Debra Roosevelt, AZ
A friend told me about them. They have been doing very good job. They text or email me right away and I get back with them. They've been very pleasant and customer service is very superb. I would highly recommend anyone to be part of it because it puts you in the right path.
7 years ago
Reply from Freedom Debt Relief
Be sure to thank your friend for us, Debra. You've been doing an amazing job making progress along your graduation path. Congratulations! We also appreciate you complimenting our level of communication. If you ever have questions regarding any communications you receive from us, never hesitate to reach out to us in client services for clarification. We can be reached at (800)655-6303 or via email at . Thank you for being the best part of Freedom Debt Relief. Happy holidays!
Dec. 21st, 2018
Verified Customer
Review Source
Raul Texarkana, TX
It has helped me tremendously. I've had a good really good experience with the people that I've talked to about this program. They've called me, and they've answered my questions when I did have some. I've been satisfied with the program.
7 years ago
Reply from Freedom Debt Relief
We're glad our program has been such a great experience for you, Raul. You have done an amazing job making progress on your graduation path. Thank you for being so committed to our process! Congratulations on all of the success you've had with us. Please continue to reach out to us in client services at (800)655-6303 or via email at with any questions that come up for you. Thank you for being the best part of Freedom Debt Relief. Happy holidays to you and your loved ones!
Dec. 21st, 2018
Verified Customer
Review Source
Linda San Diego, CA
I've talked to a number of the different companies and I liked what they offered us. I feel very good about it. Everyone has been so supportive. They've just been wonderful, very sensitive to what we needed and quick to respond. They seem to be getting the job done for us and assisting us with any questions we had.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing the positive experiences you've had with us, Linda. We're glad to know our service has been able to provide you with a solution to resolve your debt. It's an even greater reward to know you've always had positive experiences when connecting with client services. As you continue toward graduation, we ask that you continue to reach out to us anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief. Happy holidays to you and your loved ones!
Dec. 21st, 2018
Verified Customer
Review Source
Kathy Hyde Park, NY
Signing up was the best decision I have ever made. They have done everything they said they were going to do. They have taken an incredible amount of stress off of me. They have already resolved half of my debt and its lifechanging for the better. They have been extremely responsive, customer service is always available to answer all my questions.
7 years ago
Reply from Freedom Debt Relief
You are doing a fantastic job making progress on your graduation path, Kathy. Congratulations on all of the success you've had with us. We appreciate you sharing how our service has provided you with the peace of mind you deserve. One of our top priorities is to ease the mind of our clients once enrolled into our program. As you continue toward a debt-free future, know that we are here to support your every step. Continue to contact us in client services with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals. Happy holidays to you and your loved ones!
Dec. 21st, 2018
Verified Customer
Review Source
Lydia Elyria, OH
I had a hard time paying back my credit card bills and medical bills so I turned to Freedom Debt Relief. They have already settled two of my debts and I am very happy about that. They are very helpful at any time I need them.
7 years ago
Reply from Freedom Debt Relief
You are doing a fantastic job making progress on your graduation path, Lydia. Thank you for sharing the positive experiences you're having with us. As you work toward more settlements, please continue to contact us with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals. Happy holidays to you and your loved ones!
Dec. 21st, 2018
Verified Customer
Review Source
John New Port Richey, FL
The customer service just had outstanding professionalism. They were very pleasant to get along with and very understanding to listen to your questions and you situation. The amount of reduction of debt was extreme. It was very easy to manage it all. Their customer service is top of the line.
7 years ago
Reply from Freedom Debt Relief
Thank you for complimenting our level of customer service, John. It's rewarding to know how well you were treated when connecting with us. Great job on your part in reducing your debt! We hope you are enjoying the journey with us. We ask that you continue to contact us in client services anytime you have questions regarding your account. You can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 19th, 2018
Verified Customer
Review Source
Anonymous Farmington, MO
Anytime I had any questions, they were always willing to answer them and they got back to me as quickly as could be expected. I don't have any complaints. They were very friendly, knowledgeable, and made you feel at ease through the whole process.
7 years ago
Reply from Freedom Debt Relief
We're glad to know you felt well-supported while enrolling into our program. It's an even greater reward to know that all of your questions have been addressed and answered. Thank you so much for sharing! Congratulations on taking the first step toward a debt-free future! Please know that we are here to support every step of your journey. Client services can be reached at (800)655-6303 or via email at anytime you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals. You can do this!
Dec. 19th, 2018
Verified Customer
Review Source
Suzanne Lincoln, NE
Every time I call in with a question or concern or something, I don't have to go through an automated system. All of my questions are answered promptly. Last time I called there was an issue with one of my card numbers and it got resolved immediately. Everything is just very smooth. The process is actually going a lot faster than I anticipated.
7 years ago
Reply from Freedom Debt Relief
We're glad to hear that, Suzanne! We understand it does take patience for our clients to be successful in our program. It's refreshing to hear you say the process is moving along faster than you anticipated. Thank you so much for sharing this! We're also glad to hear that all of your questions have been promptly answered and that you feel well supported in our program. We ask that you continue to contact us in client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Dec. 19th, 2018
Verified Customer
Review Source
John Boaz, AL
The customer support has always called and talked to me. I don't think I have a full understanding of what the program does. I'm not positive that this was the best option for me. But at least at this point, I've got the three things that are being paid. I didn't understand at first the compensation that was going to come through. It's costing me pretty dearly.
7 years ago
Reply from Freedom Debt Relief
Hello John,
We thank you very much for your review. We want to congratulate you on your accomplishments with Freedom Debt Relief so far and our highly trained customer advocates are happy to answer any questions or concerns about Freedom Debt Relief. We want you to be comfortable with your debt relief option and to understand the program you are enrolled in. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We thank you very much for your review. We want to congratulate you on your accomplishments with Freedom Debt Relief so far and our highly trained customer advocates are happy to answer any questions or concerns about Freedom Debt Relief. We want you to be comfortable with your debt relief option and to understand the program you are enrolled in. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Betty Lou Seymour, MO
Anytime something came up, they were there immediately and asked me what decision I wanted to make. They didn't make the decisions for me. I've had good progress with them. They're doing what they're supposed to be doing. They show me different ways if I have extra income what to do with the money.
7 years ago
Reply from Freedom Debt Relief
Hello Betty,
Thank you for your amazing feedback. We are very pleased to hear about your accomplishments with Freedom Debt Relief so far and we are confident you will become debt free soon! Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your amazing feedback. We are very pleased to hear about your accomplishments with Freedom Debt Relief so far and we are confident you will become debt free soon! Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Betty S Coffey
With FDR''s help, i''ve been given relief from a great stress that was effecting my health. Everyone i''ve Talk too was very helpful & understanding... I''m very close to being debt free in 2019....Thanks to everyone who''s help me.
7 years ago
Reply from Freedom Debt Relief
We're proud of your success thus far, Betty! Every day you're getting closer to your debt-free future and we're always happy to help you on your journey. Along the way, when you have questions or concerns, please don't hesitate to contact clients services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Sharon Blancke
Professionalism, courteous when speaking with the individuals who answer the phone when you call. When enrolling in FDR the representative explains how the whole system works. The negotiaters have the clients best interest and work hard to get the best deal for the client.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your positive feedback, Sharon. We are very pleased to see you enrolled in Freedom Debt Relief and we will continue to answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Kelly
Freedom Debt Relief has given me back peace in my life. I no longer fear answering my phone or listening to my voicemail. It had gotten so stressful just to wake up each morning to face the constant phone calls from bill collectors and collection agencies. I am so thankful I decided to call them and to start the program.
7 years ago
Reply from Freedom Debt Relief
We love to hear that you're getting the peace of mind that you deserve, Kelly. Thank you for choosing us to be your partner on your debt-free journey and any time you have questions along the way, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 20th, 2018
Verified Customer
Review Source
Janet
Freedom Debt Relief has been amazing! Professional and knowledgeable. They took the time to understand my needs and worked to find the plan that helped me most. I am now 2 months away from being debt free. Without Freedom Debt Relief I would still have 30 years of payments ahead of me.
7 years ago
Reply from Freedom Debt Relief
Janet, we're cheering for you out of excitement, to know you're almost to the finish line of accomplishing your goal and becoming debt free! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Bill Kulikowski
My experience has been excellent. From the initial contact to walking me through the process and being available if I have any questions. The update emails are great because it help you keep on track and informed on status of accounts submitted.
7 years ago
Reply from Freedom Debt Relief
We try our best to keep our clients informed about our processes and the status of their individual accounts. The client dashboard can be used as a resourceful tool as well; allowing you to witness your progression in our program. It's great to know that you appreciate our communication efforts as well. Please continue to contact us in client services with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief.
Dec. 19th, 2018
Verified Customer
Review Source
Linda S Evens
Freedom Debt Relief has made our lives better!! We are able to breath again. We only have 2 more accounts to settle and we will be so thankful when we can have a settlement with all our creditors. They are always so helpful and kind when I have a question or problem. we would have had to go bankrupt without their help!
7 years ago
Reply from Freedom Debt Relief
We're happy to know that we've been able to help you financially and gave you the peace of mind you deserve, Linda. We're here for you every step of the way and we're looking forward to settling your remaining accounts. In the meantime, please contact client services when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Dec. 20th, 2018
Verified Customer
Review Source
Jeanne Miller
I have had a great sense of relief after turning my debt over to Freedom Debt Relief. Prior to allowing them to help me manage my accounts I felt overwhelmed and worried about what I would do. Once signed on with them, I was able to relax knowing I was in good hands and they would deal with my creditors. I ,
7 years ago
Reply from Freedom Debt Relief
Thank you, Jeanne, for remarkable feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Doris Holt
They have been so helpful from day one! As a senior citizen I had over extended myself with credit card debt. With the help of Freedom Dept relief my stress level has gone down so much! They have always been so good to explain everything to me so I can understand what is happening.
7 years ago
Reply from Freedom Debt Relief
We're happy to hear that you're getting the relief you deserve, Doris! The entire Freedom Debt Relief team is with you throughout your debt-free journey and any time you have questions, big or small, please feel free to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Jerry Rodriguez
Awesome, they are great! I never thought I would get to be debt free, I now see light at the end of the tunnel. Wish I would of thought about it sooner, I recommend it to any one who is heavy debt.Thank you Freedom debt relief, and thank you Brad!
7 years ago
Reply from Freedom Debt Relief
We're so pleased to hear that you're back on your feet and moving forward positively, Jerry! We're proud to be on your side and we're all looking forward to your brighter financial future. Any time you have questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Marietta Donato
I have nothing to worry about. When I am making payment I have to make sure payment are on time. Freedom has taken all worries from me . Custom service has been wonderful, answering all my questions, and explaining everything to my satisfaction.
7 years ago
Reply from Freedom Debt Relief
We're thrilled to hear how pleased you are with our service, Marietta. Our advocates in client services work hard to educate and advise our clients to the best of their abilities. We appreciate you recognizing our efforts. Congratulations on the tremendous amount of progress you've made on your graduation path. We ask that you continue to contact us in client services as other questions may come up for you. Thank you for being the best part of Freedom Debt Relief. You can do this!
Dec. 21st, 2018
Verified Customer
Review Source
Karen Cadle
They have been very helpful they have been very considerate when I was in a bind they were helpful they're very supportive on all the issues that you're asking about when you need debt relief due to loss of job or cut hours they've been very helpful great customer service
7 years ago
Reply from Freedom Debt Relief
Thank you so much for the positive feedback, Karen. We're so glad to know that you are very much pleased in the service we've provided to you. We hope to continue surpassing your expectations. If you ever have questions or concerns about your account, always feel free to contact us in client services for assistance. We can be reached at (800)655-6303 or via email at . Thank you for being the best part of Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Laura Lonati
My experience has been pretty good. What I didn't know in the beginning was how long it would take to start a resolution. I also learned that the same settlements were offered to me directly from the creditor so I wouldn't not of had to pay all these fees which are factored into the settlements between Freedom and the creditor. Also, there was one account that they marked as settled but I continued to get calls from the collectors about daily. When I called Freedom about this issue they didn't even know that the account was still outstanding because they marked it as settled. I am still trying to figure out where my 2 payments to this creditor went.
7 years ago
Reply from Freedom Debt Relief
We apologize, Ms. Lonati, if the proper expectations were not set for you. Making sure we educate our clients regarding what to expect when enrolled with us is top priority. Also, the creditor may have offered settlement options to you. However, please know that our negotiators resolve nearly 44,000 creditor accounts each month. Negotiating with hundreds of creditors over the past 16 years gives us a huge leverage in being able to obtain the best settlements possible for all of our clients. You made mention of an account that we show as resolved, but the creditor is still attempting to collect on the remaining balance. We are very sorry to hear you are dealing with this situation. One of our team members will be reaching out to you shortly using the contact information we have on file. We certainly want to make sure that us and the creditor are on the same page when it comes to the balance. Thank you for honest feedback.
Dec. 21st, 2018
Verified Customer
Review Source
Melvin R.Kubacki Antigo, WI
The personal attention we receive is totally unexpected. We never feel alone inthis battle and have the utmost confidence in the handling of our account by not only educated and knowledgeable people but, extraordinarily personable !!!
7 years ago
Reply from Freedom Debt Relief
You are off to a great start in our program, Melvin. Congratulations! We appreciate you mentioning that you feel well-supported in our program. Our advocates in client services stride to provide the best customer service possible to each and every one of our clients. Please continue to reach out to us in client services anytime you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 21st, 2018
Verified Customer
Review Source
Theodore Castlewood, VA
They keep me posted on what's going on so I appreciate that. They seem like they work extremely hard to get things accomplished and they try to get it done as quickly as they possible can as long as the funds are available to pay. I wanted someone that I knew would do the job for me and they do.
7 years ago
Reply from Freedom Debt Relief
Theodore, we so overjoyed to receive such positive feedback! This is why we do what we do, to provide the best customer experience and for our clients to see they have an amazing team right behind them! Keep doing an amazing job and moving forward towards your graduation path. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Johnnie Louisville, KY
Their professionalism and professional attitude and willigness to work with you, just simplies the whole program. It surpasses anything I expected. I've been with them four years and I've seen progress with them that I could never accomplished.
7 years ago
Reply from Freedom Debt Relief
Johnnie, your review is very much appreciated! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Anonymous South Bend, IN
They are really stepping up and have helped me. I've got three bills that have been taken care of the end of this month and the other two are getting the ball rolling now and I'm very excited and happy that that's being done.
7 years ago
Reply from Freedom Debt Relief
This is amazing news to hear! It's so exciting to see that you're receiving all these settlements and reaching a step closer towards your graduation path of becoming debt free! ! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Angel Miami, FL
They are very good at keeping you informed. They are working very good and hard. The customer service will listen to me. When I need to change the schedule for my payments, when I have any question, what is the best thing to do. The website is very well organized and we can find information and see everything. We are very pleased with the company.
7 years ago
Reply from Freedom Debt Relief
Angel, we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Annette Medina, OH
The customer representatives are great. They're just good and I appreciate them. They're doing just a wonderful job with my account. The people I call are so nice and respectful. They have nothing bad to say about anything and they're really sweet.
7 years ago
Reply from Freedom Debt Relief
Thank you, Annette, for your terrific review! We are so pleased to hear about your positive experience. We're so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Glenna Los Banos, CA
They keep me posted. They email and let me know what's going on. They call me everytime when my credit card is approved to be paid off. Their skills are excellent. They're really good at what they do. They're excellent and they keep me informed and I think that's a good thing.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your kind review, Glenna! We will always provide you with the tools necessary to stay informed of your progress throughout your journey with us. Don't forget we also have a wonderful client services team that's ready to answer any questions or concerns you have along the way, give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Raymond Presto, PA
They take care of stuff for you. They were pretty good at getting the mail to you and making sure to get back to you right away. They're good at their job. They're really very nice people to deal with and they're definitely there to help you.
7 years ago
Reply from Freedom Debt Relief
We are so thrilled by your feedback, Raymond! We work consistently to make sure all clients feel valued and welcome in their debt relief program and knowing we're meeting that with our clients is rewarding to us! We look forward to your continued success with the program Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Roberta Arlee, MT
When I called, they answered the phone all the time right away. They don't put you on hold and then they help you figure it out and it always gets resolved. They're just really on top of everything and get back to you right away.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your great review, Roberta! We're always eager to help you any time you have questions or need assistance with your account, simply give us a call at (800) 655-6303 or email and we're here seven days a week! We're looking forward to your continued success and thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Michelle Kermit, TX
They're pretty fast on helping you out. They keep you updated pretty good. They keep in contact through emails or text messages from my approval. They've already helped me out with several of my accounts and I only have a few left and I've only been in the program maybe a year.
7 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Michelle. We're glad to know you are pleased with so many aspects of our program. We believe communication is a great part of our clients' success. It's rewarding to know you appreciate our level of communication. We would like to congratulate you on the tremendous amount of success you've had with us. You are well on your way to a debt-free future. Please continue to contact us in client services at (800)655-6303 or via email at anytime you have questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 12th, 2018
Verified Customer
Review Source
Donald Troy, PA
They were always very helpful to me and stayed in touch with me and let me know what was happening. Very good overall service. They are always very professional and kept me up to date on what was going on with my accounts. Their service was excellent in my opinion and overall they did a good job for me.
7 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Donald. Congratulations on successfully completing our program! We're glad to know you enjoyed our service while enrolled with us. Hopefully, you're enjoying your financial freedom. Keep in mind that we also have a referral bonus program. Feel free to contact client services at (800)655-6303 or via email at for more information. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 12th, 2018
