Freedom Debt Relief
9.9
Overall Score
Verified Customer
Review Source
Suzanne Lincoln, NE
Every time I call in with a question or concern or something, I don't have to go through an automated system. All of my questions are answered promptly. Last time I called there was an issue with one of my card numbers and it got resolved immediately. Everything is just very smooth. The process is actually going a lot faster than I anticipated.
7 years ago
Reply from Freedom Debt Relief
We're glad to hear that, Suzanne! We understand it does take patience for our clients to be successful in our program. It's refreshing to hear you say the process is moving along faster than you anticipated. Thank you so much for sharing this! We're also glad to hear that all of your questions have been promptly answered and that you feel well supported in our program. We ask that you continue to contact us in client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Dec. 19th, 2018
Verified Customer
Review Source
John Boaz, AL
The customer support has always called and talked to me. I don't think I have a full understanding of what the program does. I'm not positive that this was the best option for me. But at least at this point, I've got the three things that are being paid. I didn't understand at first the compensation that was going to come through. It's costing me pretty dearly.
7 years ago
Reply from Freedom Debt Relief
Hello John,
We thank you very much for your review. We want to congratulate you on your accomplishments with Freedom Debt Relief so far and our highly trained customer advocates are happy to answer any questions or concerns about Freedom Debt Relief. We want you to be comfortable with your debt relief option and to understand the program you are enrolled in. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We thank you very much for your review. We want to congratulate you on your accomplishments with Freedom Debt Relief so far and our highly trained customer advocates are happy to answer any questions or concerns about Freedom Debt Relief. We want you to be comfortable with your debt relief option and to understand the program you are enrolled in. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Betty Lou Seymour, MO
Anytime something came up, they were there immediately and asked me what decision I wanted to make. They didn't make the decisions for me. I've had good progress with them. They're doing what they're supposed to be doing. They show me different ways if I have extra income what to do with the money.
7 years ago
Reply from Freedom Debt Relief
Hello Betty,
Thank you for your amazing feedback. We are very pleased to hear about your accomplishments with Freedom Debt Relief so far and we are confident you will become debt free soon! Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your amazing feedback. We are very pleased to hear about your accomplishments with Freedom Debt Relief so far and we are confident you will become debt free soon! Keep up the fantastic work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Betty S Coffey
With FDR''s help, i''ve been given relief from a great stress that was effecting my health. Everyone i''ve Talk too was very helpful & understanding... I''m very close to being debt free in 2019....Thanks to everyone who''s help me.
7 years ago
Reply from Freedom Debt Relief
We're proud of your success thus far, Betty! Every day you're getting closer to your debt-free future and we're always happy to help you on your journey. Along the way, when you have questions or concerns, please don't hesitate to contact clients services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Sharon Blancke
Professionalism, courteous when speaking with the individuals who answer the phone when you call. When enrolling in FDR the representative explains how the whole system works. The negotiaters have the clients best interest and work hard to get the best deal for the client.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your positive feedback, Sharon. We are very pleased to see you enrolled in Freedom Debt Relief and we will continue to answer any questions or concerns you have very thoroughly. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 19th, 2018
Verified Customer
Review Source
Kelly
Freedom Debt Relief has given me back peace in my life. I no longer fear answering my phone or listening to my voicemail. It had gotten so stressful just to wake up each morning to face the constant phone calls from bill collectors and collection agencies. I am so thankful I decided to call them and to start the program.
7 years ago
Reply from Freedom Debt Relief
We love to hear that you're getting the peace of mind that you deserve, Kelly. Thank you for choosing us to be your partner on your debt-free journey and any time you have questions along the way, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 20th, 2018
Verified Customer
Review Source
Janet
Freedom Debt Relief has been amazing! Professional and knowledgeable. They took the time to understand my needs and worked to find the plan that helped me most. I am now 2 months away from being debt free. Without Freedom Debt Relief I would still have 30 years of payments ahead of me.
7 years ago
Reply from Freedom Debt Relief
Janet, we're cheering for you out of excitement, to know you're almost to the finish line of accomplishing your goal and becoming debt free! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Bill Kulikowski
My experience has been excellent. From the initial contact to walking me through the process and being available if I have any questions. The update emails are great because it help you keep on track and informed on status of accounts submitted.
7 years ago
Reply from Freedom Debt Relief
We try our best to keep our clients informed about our processes and the status of their individual accounts. The client dashboard can be used as a resourceful tool as well; allowing you to witness your progression in our program. It's great to know that you appreciate our communication efforts as well. Please continue to contact us in client services with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief.
Dec. 19th, 2018
Verified Customer
Review Source
Linda S Evens
Freedom Debt Relief has made our lives better!! We are able to breath again. We only have 2 more accounts to settle and we will be so thankful when we can have a settlement with all our creditors. They are always so helpful and kind when I have a question or problem. we would have had to go bankrupt without their help!
7 years ago
Reply from Freedom Debt Relief
We're happy to know that we've been able to help you financially and gave you the peace of mind you deserve, Linda. We're here for you every step of the way and we're looking forward to settling your remaining accounts. In the meantime, please contact client services when you have questions or concerns, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Dec. 20th, 2018
Verified Customer
Review Source
Jeanne Miller
I have had a great sense of relief after turning my debt over to Freedom Debt Relief. Prior to allowing them to help me manage my accounts I felt overwhelmed and worried about what I would do. Once signed on with them, I was able to relax knowing I was in good hands and they would deal with my creditors. I ,
7 years ago
Reply from Freedom Debt Relief
Thank you, Jeanne, for remarkable feedback! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! We look forward to continuing to assist you throughout your debt relief program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Doris Holt
They have been so helpful from day one! As a senior citizen I had over extended myself with credit card debt. With the help of Freedom Dept relief my stress level has gone down so much! They have always been so good to explain everything to me so I can understand what is happening.
7 years ago
Reply from Freedom Debt Relief
We're happy to hear that you're getting the relief you deserve, Doris! The entire Freedom Debt Relief team is with you throughout your debt-free journey and any time you have questions, big or small, please feel free to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Jerry Rodriguez
Awesome, they are great! I never thought I would get to be debt free, I now see light at the end of the tunnel. Wish I would of thought about it sooner, I recommend it to any one who is heavy debt.Thank you Freedom debt relief, and thank you Brad!
7 years ago
Reply from Freedom Debt Relief
We're so pleased to hear that you're back on your feet and moving forward positively, Jerry! We're proud to be on your side and we're all looking forward to your brighter financial future. Any time you have questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Marietta Donato
I have nothing to worry about. When I am making payment I have to make sure payment are on time. Freedom has taken all worries from me . Custom service has been wonderful, answering all my questions, and explaining everything to my satisfaction.
7 years ago
Reply from Freedom Debt Relief
We're thrilled to hear how pleased you are with our service, Marietta. Our advocates in client services work hard to educate and advise our clients to the best of their abilities. We appreciate you recognizing our efforts. Congratulations on the tremendous amount of progress you've made on your graduation path. We ask that you continue to contact us in client services as other questions may come up for you. Thank you for being the best part of Freedom Debt Relief. You can do this!
Dec. 21st, 2018
Verified Customer
Review Source
Karen Cadle
They have been very helpful they have been very considerate when I was in a bind they were helpful they're very supportive on all the issues that you're asking about when you need debt relief due to loss of job or cut hours they've been very helpful great customer service
7 years ago
Reply from Freedom Debt Relief
Thank you so much for the positive feedback, Karen. We're so glad to know that you are very much pleased in the service we've provided to you. We hope to continue surpassing your expectations. If you ever have questions or concerns about your account, always feel free to contact us in client services for assistance. We can be reached at (800)655-6303 or via email at . Thank you for being the best part of Freedom Debt Relief!
Dec. 21st, 2018
Verified Customer
Review Source
Laura Lonati
My experience has been pretty good. What I didn't know in the beginning was how long it would take to start a resolution. I also learned that the same settlements were offered to me directly from the creditor so I wouldn't not of had to pay all these fees which are factored into the settlements between Freedom and the creditor. Also, there was one account that they marked as settled but I continued to get calls from the collectors about daily. When I called Freedom about this issue they didn't even know that the account was still outstanding because they marked it as settled. I am still trying to figure out where my 2 payments to this creditor went.
7 years ago
Reply from Freedom Debt Relief
We apologize, Ms. Lonati, if the proper expectations were not set for you. Making sure we educate our clients regarding what to expect when enrolled with us is top priority. Also, the creditor may have offered settlement options to you. However, please know that our negotiators resolve nearly 44,000 creditor accounts each month. Negotiating with hundreds of creditors over the past 16 years gives us a huge leverage in being able to obtain the best settlements possible for all of our clients. You made mention of an account that we show as resolved, but the creditor is still attempting to collect on the remaining balance. We are very sorry to hear you are dealing with this situation. One of our team members will be reaching out to you shortly using the contact information we have on file. We certainly want to make sure that us and the creditor are on the same page when it comes to the balance. Thank you for honest feedback.
Dec. 21st, 2018
Verified Customer
Review Source
Melvin R.Kubacki Antigo, WI
The personal attention we receive is totally unexpected. We never feel alone inthis battle and have the utmost confidence in the handling of our account by not only educated and knowledgeable people but, extraordinarily personable !!!
7 years ago
Reply from Freedom Debt Relief
You are off to a great start in our program, Melvin. Congratulations! We appreciate you mentioning that you feel well-supported in our program. Our advocates in client services stride to provide the best customer service possible to each and every one of our clients. Please continue to reach out to us in client services anytime you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 21st, 2018
Verified Customer
Review Source
Theodore Castlewood, VA
They keep me posted on what's going on so I appreciate that. They seem like they work extremely hard to get things accomplished and they try to get it done as quickly as they possible can as long as the funds are available to pay. I wanted someone that I knew would do the job for me and they do.
7 years ago
Reply from Freedom Debt Relief
Theodore, we so overjoyed to receive such positive feedback! This is why we do what we do, to provide the best customer experience and for our clients to see they have an amazing team right behind them! Keep doing an amazing job and moving forward towards your graduation path. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Johnnie Louisville, KY
Their professionalism and professional attitude and willigness to work with you, just simplies the whole program. It surpasses anything I expected. I've been with them four years and I've seen progress with them that I could never accomplished.
7 years ago
Reply from Freedom Debt Relief
Johnnie, your review is very much appreciated! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Anonymous South Bend, IN
They are really stepping up and have helped me. I've got three bills that have been taken care of the end of this month and the other two are getting the ball rolling now and I'm very excited and happy that that's being done.
7 years ago
Reply from Freedom Debt Relief
This is amazing news to hear! It's so exciting to see that you're receiving all these settlements and reaching a step closer towards your graduation path of becoming debt free! ! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Angel Miami, FL
They are very good at keeping you informed. They are working very good and hard. The customer service will listen to me. When I need to change the schedule for my payments, when I have any question, what is the best thing to do. The website is very well organized and we can find information and see everything. We are very pleased with the company.
7 years ago
Reply from Freedom Debt Relief
Angel, we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 17th, 2018
Verified Customer
Review Source
Annette Medina, OH
The customer representatives are great. They're just good and I appreciate them. They're doing just a wonderful job with my account. The people I call are so nice and respectful. They have nothing bad to say about anything and they're really sweet.
7 years ago
Reply from Freedom Debt Relief
Thank you, Annette, for your terrific review! We are so pleased to hear about your positive experience. We're so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Glenna Los Banos, CA
They keep me posted. They email and let me know what's going on. They call me everytime when my credit card is approved to be paid off. Their skills are excellent. They're really good at what they do. They're excellent and they keep me informed and I think that's a good thing.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your kind review, Glenna! We will always provide you with the tools necessary to stay informed of your progress throughout your journey with us. Don't forget we also have a wonderful client services team that's ready to answer any questions or concerns you have along the way, give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Raymond Presto, PA
They take care of stuff for you. They were pretty good at getting the mail to you and making sure to get back to you right away. They're good at their job. They're really very nice people to deal with and they're definitely there to help you.
7 years ago
Reply from Freedom Debt Relief
We are so thrilled by your feedback, Raymond! We work consistently to make sure all clients feel valued and welcome in their debt relief program and knowing we're meeting that with our clients is rewarding to us! We look forward to your continued success with the program Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Roberta Arlee, MT
When I called, they answered the phone all the time right away. They don't put you on hold and then they help you figure it out and it always gets resolved. They're just really on top of everything and get back to you right away.
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your great review, Roberta! We're always eager to help you any time you have questions or need assistance with your account, simply give us a call at (800) 655-6303 or email and we're here seven days a week! We're looking forward to your continued success and thank you for choosing Freedom Debt Relief!
Dec. 13th, 2018
Verified Customer
Review Source
Michelle Kermit, TX
They're pretty fast on helping you out. They keep you updated pretty good. They keep in contact through emails or text messages from my approval. They've already helped me out with several of my accounts and I only have a few left and I've only been in the program maybe a year.
7 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Michelle. We're glad to know you are pleased with so many aspects of our program. We believe communication is a great part of our clients' success. It's rewarding to know you appreciate our level of communication. We would like to congratulate you on the tremendous amount of success you've had with us. You are well on your way to a debt-free future. Please continue to contact us in client services at (800)655-6303 or via email at anytime you have questions about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 12th, 2018
Verified Customer
Review Source
Donald Troy, PA
They were always very helpful to me and stayed in touch with me and let me know what was happening. Very good overall service. They are always very professional and kept me up to date on what was going on with my accounts. Their service was excellent in my opinion and overall they did a good job for me.
7 years ago
Reply from Freedom Debt Relief
We appreciate the many compliments, Donald. Congratulations on successfully completing our program! We're glad to know you enjoyed our service while enrolled with us. Hopefully, you're enjoying your financial freedom. Keep in mind that we also have a referral bonus program. Feel free to contact client services at (800)655-6303 or via email at for more information. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 12th, 2018
Verified Customer
Review Source
Margaret M Philadelphia, PA
They handled my situation very well. They're very prompt and very responsible. I'm very happy with their service. They have had my best interest at heart. They have responded quickly to making settlements. They saved me from going to court. I'm very pleased with the service.
7 years ago
Reply from Freedom Debt Relief
Hello Margaret,
Thank you for your positive response. We are glad to assist you in becoming debt free and we are excited to continue resolving your accounts. The light at the end of the tunnel is coming soon, keep up the wonderful work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive response. We are glad to assist you in becoming debt free and we are excited to continue resolving your accounts. The light at the end of the tunnel is coming soon, keep up the wonderful work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Dianne New Roads, LA
Every time I needed them, they were there for me. They helped me out a bunch and they were always helping. If I had any questions they always answered them in a prompt manner. I mean it was always quick. The customer service was wonderful.
7 years ago
Reply from Freedom Debt Relief
Thank you, Gil, for your remarkable review! It's our pleasure to provide all the recourses to all our clients. We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Michael Orlando, FL
The person I spoke with had a very convincing words that made me go for it. The young lady that helped me in the beginning was very professional and helped me get to the point where I needed to be. The debt relief service is number one in my book compared to other debt relief service that have contacted me.
7 years ago
Reply from Freedom Debt Relief
Hello Michael,
Thank you for your amazing feedback, We are glad you enrolled when you did and chose us to assist you settling your debt! We will continue to demonstrate fantastic customer service and we are excited to see you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your amazing feedback, We are glad you enrolled when you did and chose us to assist you settling your debt! We will continue to demonstrate fantastic customer service and we are excited to see you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Tammi
I was doubtful about signing up with FDR but I am so glad i did. It made my life so much better. The proces was easy. I never felt pressured. I was given a lot of guidance adn was able to ask as many quesitions as I wanted. I have nothing bad ot say. It has helped me tremendously.
7 years ago
Reply from Freedom Debt Relief
Hello Tammi,
We are delighted by your feedback! It makes us happy to hear that you are very pleased with our services. We will continue to be with you every step of the way! We are happy that we have been able to assist you in becoming debt free! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We are delighted by your feedback! It makes us happy to hear that you are very pleased with our services. We will continue to be with you every step of the way! We are happy that we have been able to assist you in becoming debt free! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Leon Perkins Browns Summit, NC
My experience with Freedom Debt Relief has been wonderful,50% of my number of submitted debts was negotiated successfully within less then six months.I am very pleased with the results how the program works,i would suggest to anyone struggling with their debt to give them a chance to help you out.
7 years ago
Reply from Freedom Debt Relief
This is amazing, Leon! We are very glad to surpass your expectations of Freedom Debt Relief and we want to congratulate you on your success! We would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Robin Via Sandy Ridge, NC
This company has been fantastic. They listen, they care enough to take the time to answer the most simple little questions. I honestly don't know what I would have done without Freedom Debt Relief, they are helping me get my life back.
7 years ago
Reply from Freedom Debt Relief
Every day you're a step closer to your debt-free future and we're proud to be a part of your journey, Robin. We'll be here for you every step of the way and please continue to reach out to client services any time you have questions, big or small. Call us at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!
Dec. 12th, 2018
Verified Customer
Review Source
Anonymous Princeton, TX
I signed up because they were rated number one in their business. We communicated through email and tests and I never had any trouble getting in touch with anyone in customer service. I did not feel good about having to use them but I do feel good about the fact that they have done a good job.
7 years ago
Reply from Freedom Debt Relief
Thank you for taking the time to leave us a review. We are happy to hear you are pleased with the results of the program. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Aug. 6th, 2020
Verified Customer
Review Source
Tonnea DeSoto, TX
I signed up with Freedom Debt Relief because they had a proven track record. They gave me options with their service. Their customer support is knowledgeable and supportive to bringing resolution. They kept me updated through their website. I wish it hadn't taken me so long to finally make the decision to sign up.
7 years ago
Reply from Freedom Debt Relief
Thank you for the feedback, Tonnea. We're so proud of the many accomplishments you've experienced with us. Congratulations on successfully completing our program! Because you were so committed to our process, you were able to graduate much sooner than anticipated. Wonderful job! Did you know that we offer a referral bonus? Feel free to contact us in client services at (800)655-6303 for more information. Congratulations, again and thank you for choosing Freedom Debt Relief. Enjoy your financial freedom!
Dec. 11th, 2018
Verified Customer
Review Source
Gary Bemidji, MN
I liked the way that they were able to take care of my problem. Their customer support was very helpful, and they kept me very informed through emails and the dashboard. At first I was a little leery about signing up, but I am very comfortable and confident with it now. I already have recommended them to a few people.
7 years ago
Reply from Freedom Debt Relief
Thank you for recommending our service to other consumers, Gary. We also appreciate you complimenting our client services staff. It's understandable that you may have been a bit skeptical in the beginning. Congratulations on hanging in there! You are doing a fantastic job progressing along your graduation path. Keep up the amazing work! As you work toward a debt-free future, please know we are here to support you every step of the way. Please continue to reach out to us in client services anytime there's a question and/or concern regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 11th, 2018
Verified Customer
Review Source
Domenic
I feel good about my choice of using them for debt relief. I choose them to help me with my debt. I think their customer service is doing a great job, they keep me updated daily by sending me emails or they would call me. They're doing a great job
7 years ago
Reply from Freedom Debt Relief
We're glad you appreciate our communication efforts, Domenic. We also appreciate you complimenting the skill set of our advocates in client services. Thank you so much! As you continue toward a debt-free future, always feel free to contact us in client services at (800)655-6303 or via email at with any questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 11th, 2018
Verified Customer
Review Source
Carlene Newport, TN
I decided to use Freedom Debt Relief to just help calm and to help me pay off my bills. They keep me updated quite a bit, once or twice a week. Every time I called them and needed to ask a question or something their customer service was there to answer the question. I feel like it helps me a whole lot.
7 years ago
Reply from Freedom Debt Relief
We're glad to be of assistance to you, Carlene. We appreciate you complimenting the service provided by our advocates. It's rewarding to know all of your questions have been addressed and answered. Thank you for sharing that you appreciate our communication efforts as well. Please continue to contact us in client services at (800)655-6303 or via email at as other questions come up for you. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Dec. 11th, 2018
Verified Customer
Review Source
Beverly Annapolis, MD
I feel great and I have no complaints. I needed it to help me pay my bills. They did what they said they're going to do and they're still doing it. They got my creditors off my back. They text me every time my bill has been paid and let me know what is going on.
7 years ago
Reply from Freedom Debt Relief
We're glad to know you appreciate our communication efforts, Beverly. Thank you for sharing the positive experiences you've had with us. You are doing an amazing job progressing along your graduation path. Congratulations! You are well ahead of schedule. Please know we're here to support you as you continue on your journey to becoming debt free. Always feel free to contact us in client services at (800)655-6303 or via email at with any questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Dec. 11th, 2018
Verified Customer
Review Source
angela anderson
From the very first conversation up to today it has been a very positive thing. They will not leave you all alone in the situation. They are with you every step and if you call you get a real person! They have done a terrific job so far.
7 years ago
Reply from Freedom Debt Relief
Hello Angela,
Thank you for your positive review. We are thrilled to hear about your outstanding experience with Freedom Debt Relief from the time you enrolled. We have your back through your graduation and we will continue to assist you in every way we can! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive review. We are thrilled to hear about your outstanding experience with Freedom Debt Relief from the time you enrolled. We have your back through your graduation and we will continue to assist you in every way we can! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 5th, 2018
Verified Customer
Review Source
Jennifer Burgess
They have helped me tremendously. They have been working very hard to help me in every way possible to get out of debt faster than I ever could have on my own. They have given me a piece of mind. I am no longer being constantly harrassed by bill collectors.
7 years ago
Reply from Freedom Debt Relief
Thank you, Jennifer, for your positive feedback of the program! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! We will make sure you continue to stay confident throughout your graduation path. We are thrilled with the experience you have had within the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
nancy mccormick
i have been in the program for about 10 months and have had very good results thus far. three creditors have beev=n paid off and several are in the negotiation process. the customer service personnel are always avaible, pleasant and helpful. i have only recieved two calls from creditors since i joined NDR. they are great people to work with.
7 years ago
Reply from Freedom Debt Relief
Hello Nancy,
We are so delighted to hear the great success of your debt relief program and look forward to watching you complete your graduation and being debt free! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We are so delighted to hear the great success of your debt relief program and look forward to watching you complete your graduation and being debt free! We look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Sarah Patterson
I have been with this for about 6 months and so far I am very pleased with how it is working. No more annoying phone calls and yes, my credit score went down at first but it is already going back up. Very glad I decided to do this! Everyone I have talked to at Freedom has been exceptionally nice and very helpful.
7 years ago
Reply from Freedom Debt Relief
Dear Sarah,
We're so over the moon by your stunning feedback! Reviews like yours motivate us to continue doing amazing work and providing the best services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We're so over the moon by your stunning feedback! Reviews like yours motivate us to continue doing amazing work and providing the best services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Melva Johnson
It was taking years to pay o ff my cards with the high interests rates I was paying. Now in a year one card is paid off and two more payments another one will. They have saved me over $4,000 already. It is a big relief off my shoulders. They also saved me from a law suit because of an anxious card service.
7 years ago
Reply from Freedom Debt Relief
Congratulations on your savings, Melva! Every day you're a step closer to your debt-free future. Keep up the great work and please don't hesitate to contact client services at (800) 655-6303 or email any time you have questions or concerns. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Donald Linborg Livonia, NY
By far one of the best exsperiences ive ever had with a compamy my customer service agent Dayton was the most thorough person I've ever delt with, he explained ever detail, and every inch of the process was well thought out ! Web site is awsome and easy to navagate! 5 STAR > A++++
7 years ago
Reply from Freedom Debt Relief
Hello Donald,
Thank you for your positive review. We are overjoyed to hear about your excellent experience with Freedom Debt Relief. We strive to provide all of our clients with phenomenal service and we are very glad Dayton has demonstrated this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Thank you for your positive review. We are overjoyed to hear about your excellent experience with Freedom Debt Relief. We strive to provide all of our clients with phenomenal service and we are very glad Dayton has demonstrated this. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Heather Jenkins-Barnes Vinton, VA
Freedom has helped me start paying off debt way faster than I could have on my own. I thought I would bever see the light of day again; however, slowly but surely Freedom is assisting and I will get my debt taken care of within the next 3-4 years instead of 20 years.
7 years ago
Reply from Freedom Debt Relief
Hello Heather,
We greatly appreciate your review. We are thrilled to hear about your positive experience with Freedom Debt Relief and we are excited to see your results in becoming debt free. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
We greatly appreciate your review. We are thrilled to hear about your positive experience with Freedom Debt Relief and we are excited to see your results in becoming debt free. The light at the end of the tunnel is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
91801 San Gabriel, CA
At first I was excited about doing this. Then as I looked at the portal and see what was going on I got really upset and felt I was deceived one way or another. For example if I had a balance of $5000 on a card and you negotiated in down by $2200 making it $2800, but then there's a fee of $1200, saving me only $1000. Then there are all the fees that are tagged on, wire transfer, check distributions and so on. I was just like wow...
7 years ago
Reply from Freedom Debt Relief
Thank you very much for your review. At Freedom Debt Relief, we do our best to negotiate and resolve your accounts to the best of our ability. We strive to provide all of our clients with a 50 percent savings in comparison to making minimum payments to each account. We are confident you will see these significant savings throughout the program and we do take a fee, but not until a debt is resolved. The amount of the fee will vary depending on a client’s state of residence, total debt amount, etc. Typically, it ranges from 15% - 25% of total enrolled debt over the course of the program. For example, fees of 21% of enrolled debt in a 42 month program would work to about 6% per year annualized. This offers significant savings over other solutions, especially for those who would otherwise be making payments as agreed to their creditors at the interest rates they have when entering our program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Dec. 6th, 2018
Verified Customer
Review Source
Tracie
They handled my debt accounts within the timeframe I was given at sign up. If I had questions, I got an answer pretty quick. If they didn't have an answer for me when I called, they reseached it and got back to me in a timely manner.
7 years ago
Reply from Freedom Debt Relief
Thank you for sharing your positive experiences in our program, Tracie. It is rewarding to know your estimated time in the program was successfully met and that your questions and concerns were always addressed within a timely manner. These are all great things to share and we cannot thank you enough! Thank you for choosing Freedom Debt Relief!!
Oct. 24th, 2018
Verified Customer
Review Source
ron kimball
They are not upfront with you in regards to who will negotiate with them. They know that Discovercard and Walmart will not bend . Yet they tell you that they can.
They also convince you to add their Lawyer group in case you have a court problem, I did, and after court representation I was right back at the beginning with Discover card, no help at all plus had to pay extra filing cast to go to court. card.
They will tell you that can not negotiate with your creditors, but you can and you can withdraw them from your account.
I am close to finishing the program, got a little money and asked if I could pay off the
smaller of the two accounts left. Was told no, but i could pay the extra money into my
standing account ( not sure if this is name)and the money would remain there until the near the end of my term and then only would it be used to pay off the remaining account. This goes for for any extra money you pay over your monthly payment
Last but not least, since now I am close to the end I am being solicited to take out a loan to pay off the remainder by a sister company!! Why now.
I just don't think they are upfront. that is all, ask the questions and take notes, or record.
Ron
7 years ago Edited September 14, 2021
Reply from Freedom Debt Relief
We're sorry if you feel you weren't informed enough about our program. Our client services team is available to address the questions and/or concerns that come up for our clients while progressing through our program. If you have not already done so, please contact one of our skillful advocates at (800)655-6303 to have your concerns addressed. We hope to hear from you soon! Thank you for choosing Freedom Debt Relief.
Oct. 24th, 2018
Verified Customer
Review Source
Jenny Silverstone Spring Valley, NY
It lifted a big weight off my shoulders, I was only paying minimum due each month and my entire paycheck went to paying credit cards. Now I pay twice a month and FDR pays my creditors, they've made agreements with many credit card companies and all the collectors stopped.
7 years ago
Reply from Freedom Debt Relief
Thank you, Jenny, for your inspiring review! We're glad you joined our program and giving us the opportunity to assist you with your debt. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 24th, 2018
Verified Customer
Review Source
Vitaliana Cats Staten Island, NY
So far in a short period of time that I've been with FDR, I feel less stress and worry about my debt. FDR always keeps you informed of what they're doing and how they're handling each one of your bills. You're never left in the dark of what the next step they will take. I trust them. I'm very happy I made this decision to go with FDR.
7 years ago
Reply from Freedom Debt Relief
First I would like to thank you for your outstanding review, Vitaliana! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. We are grateful for your support and the opportunity you are giving us to be able to assist you with your debt. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Oct. 24th, 2018
