Name: Freedom Debt Relief
Rating: 4.8

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Polly Hornberger Birdsboro, PA

Not one time was 21% mentioned, not once! A fee was taken out each month and that is what I thought was it, never would I do this again or recommend it! I did not comprehend this until last week when I thought I was almost done, then they told me another year!!!! I was so upset, never ever do again!

4 years ago

Reply from Freedom Debt Relief

We sincerely apologize, Ms. Hornberger, if you feel we were not transparent concerning our fees. Freedom Debt Relief does collect a settlement fee, but only after we've successfully reduced the amount due to the creditor. We would like an opportunity to speak with you further regarding your concerns. One of our experienced team members will be reaching out to you shortly. We appreciate you voicing your concerns with us today. Thank you for choosing Freedom Debt Relief.

May. 27th, 2020

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Lee Ann Maness ,

The customer Assistant was amazing . Made me feel very comfortable talking to him. He needs to be recognized

4 years ago

Reply from Freedom Debt Relief

Thank you so much, Lee Ann! We do recognize our advocates who go above and beyond when serving our clients. Hearing how supported you felt while speaking with us is absolutely amazing. We hope to continue providing a supportive atmosphere where you feel comfortable asking questions anytime you have questions concerns your account. Thank you for being the best part of Freedom Debt Relief!

May. 27th, 2020

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Bob Werner Milton, DE

Confirmed their excellent reputation on behalf of my account, Their responsiveness to my questions was outstanding.

4 years ago

Reply from Freedom Debt Relief

Thank you, Bob! We are so happy we could give you excellent customer service while assisting you with your financial goals. Our team of professionals will continue to be available anytime you need them. Just reach out to 1(800)-655-6303. Thank you for being the best part of Freedom Debt Relief!

May. 19th, 2020

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Micha Fedoroff Ludington, MI

So far everything has gone as promised and at this point I am very pleased. THANK YOU SO VERY MUCH!!!!

4 years ago

Reply from Freedom Debt Relief

It's our pleasure, Micha! We are so excited to be assisting you with the financal freedom you've been wanting. Stay committed, and you'll be debt-free in no time! If you have any questions concerning your program, please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

May. 19th, 2020

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Lisa Warren Arlington, TX

I am truly greatful for K. K who negotiated with the creditors on my behalf! FDR is a blessing for me!!

4 years ago

Reply from Freedom Debt Relief

Hi Lisa, thank you for your review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!

May. 15th, 2020

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Millie Moore Hibbing, MN

they have been very helpful along my path of becoming debt free. whenever i call, they always can answer my questions.

4 years ago

Reply from Freedom Debt Relief

Thank you for leaving us your review, Millie! It is our pleasure to provide you with constant support throughout your debt relief program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.

May. 13th, 2020

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Tavaris McKinney, TX

They have been trying to work with me. Because of no income I’m not able to pay for 7 days I’ll have money so I can pay

4 years ago

Reply from Freedom Debt Relief

Hi, Tavaris, we are happy that you acknowledge our efforts in your financial situation. Thank you for the kind comments. If you have any questions, do not hesitate to reach out to Customer Service 800-655-6303 thank you for the Choosing Freedom Debt Relief to assist in your financial goals.

May. 5th, 2020

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Krystal Delite Thomas Los Angeles, CA

Very easy, not complicated at all and The representatives are extremely accommodating. That makes me feel very comforted. 😊

4 years ago

Reply from Freedom Debt Relief

Hello Krystal Thomas, thank you for the online review. We are happy to hear you feel accommodated while Freedom Debt Relief serves your financial needs. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com.

May. 5th, 2020

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Lydia Gallegos Albuquerque, NM

They took interest immediately and trying to help me and offered a hand and relief in any way possible

4 years ago

Reply from Freedom Debt Relief

Thank you, Lydia! We are grateful to hear about the pleasant experiences you've had in our program. Making sure we support our clients is a top priority. Our Client Services team can be reached 7 days a week by calling (800) 655-6303. Feel free to email us anytime at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

May. 5th, 2020

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Jeanette Broussard Lafayette, LA

The employees are always professional and friendly.They have always been helpful and answered any questions we have.

4 years ago

Reply from Freedom Debt Relief

Our pleasure, Jeanette! Thank you for allowing us the opportunity to accompany your debt-free journey. It is rewarding to know all of your experiences with us have been pleasant. Please let us know how we can continue to support you every step of the way. Thank you for choosing Freedom Debt Relief.

May. 4th, 2020

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Linda Trachtman Delray Beach, FL

FDR is awesome! Each department is a expert in there field and keeps me informed every step of the way❣️

4 years ago

Reply from Freedom Debt Relief

Linda, we appreciate your kind feedback regarding our team of professionals. It's a goal of ours to ensure you are informed throughout your entire graduation path with us. Remember, you can view your accomplishments with us by logging into your Client Dashboard. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Apr. 30th, 2020

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Tabita Stoica Pontiac, MI

I had MANY questions and they were all answered very clearly. They were there for me every step of the way.

4 years ago

Reply from Freedom Debt Relief

Hi Jennifer! Thank you for your review. Our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. Remember, you can follow along with your program progress online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Apr. 24th, 2020

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Melinda Ruth Atlanta, GA

It has given me peace of mind to know that some of debt is decreasing month by month with thru this program.

4 years ago

Reply from Freedom Debt Relief

Melinda, we appreciate your kind review. We are so glad to hear that you have already had success thus far, and if you ever need our help please call Client Services at (800) 655-6303. Thank you for being part of the Freedom family.

Apr. 25th, 2020

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Erick Ovando Webster, NY

It has been a great and informative experience. Help at every step and lots of educational resources.

4 years ago

Reply from Freedom Debt Relief

Erick, thank you for your kind review. We are so glad to hear that you are satisfied with our service. If you ever need our help please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.

Apr. 22nd, 2020

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Luis torres North Hollywood, CA

Good but sometime when I make some calls depend the operator I don get answers satisfaction and I get confuse but overall everything good thanks

4 years ago

Reply from Freedom Debt Relief

Luis, thank you for sharing your thoughts with us. We are constantly working on improvements throughout the program. Please lean on us and to reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2020

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Chris Dublin, OH

3 stars just for negotiating lowered rates. Customer service and NLLG are greatly lacking... seems as if they have somewhat of a plan, but don't let you in on it.

4 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback, Chris. Thank you for taking out the time to share your experiences with us. We're very sorry to hear several of the enrolled creditors chose litigation to collect on the outstanding balance. However, we are glad to hear you elected to opt in to the legal service protection. Thank you for complimenting our negotiation efforts and for choosing Freedom Debt Relief!

Sep. 5th, 2019

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Chris York Swannanoa, NC

So far the process has been quick and dashboard updates quickly. Settlement offers have been fantastic

4 years ago

Reply from Freedom Debt Relief

Hi Chris! Thank you for leaving us a review! We are working hard to get you the best savings possible. If you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 10th, 2020

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EDWARD m FERNANDEZ Corona, CA

money out of my landlords account was withdrawn, not my account. I have no idea how you got his bank account information but this is affecting me in my family, I called and trusted in you to help me, you have caused a headache to me and my family, I may not even have a home because my landlord believes that I gave you his information

4 years ago

Reply from Freedom Debt Relief

Edward, we are so sorry to hear that you have experienced this. Remember you have access to changing your banking information by logging into your client dashboard. A member of our team will be reaching out to you soon to discuss this matter. If you need immediate assistance please call Client Services at (800) 655-6303.

Apr. 10th, 2020

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Jenan taylor ,

The process was easy. The people were friendly and very helpful. This has been a very good experience for me.

4 years ago

Reply from Freedom Debt Relief

Jean, we are so thrilled to have yet another satisfied client. Nothing is better than hearing our client's success in our program. If you are ever in need of our assistance please call Client Services at (800) 655-6303.

Apr. 9th, 2020

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Leslie Alton Watertown, NY

I sure wish I had more input on what gets paid first. I had a beautiful offer from one and sent it to you and you ignored it!

4 years ago

Reply from Freedom Debt Relief

Leslie, we understand your concern. We work as diligently as we can to provide our clients with the best settlements in the quickest time. We are confident in our program and the results that we will provide you. If you're ever concerned about your account please call Client Services at(800 655-6303.

Apr. 1st, 2020

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Julius McCaskill Fayetteville, NC

The constant communications between each other. They keep you inform on your progress of paying off your creditors.

4 years ago

Reply from Freedom Debt Relief

Julius, we appreciate your review. We strive to always communicate clearly with our clients. If you ever have any questions regarding your account please call Client Services at (800) 655-6303.

Mar. 28th, 2020

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Mary Busby Frisco, TX

They have resolved a portion of my debt in a fast. I am very fast manor.I I am very pléase with thé progress

4 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Hi Mary! We are happy to see you satisfied with the results. We look forward to helping you achieve your goals. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Mar. 22nd, 2020

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Arlita Henderson , TX

So far my accounts are being taken care of, as long as I make my payments. I recommend Freedom Debt completely.

4 years ago

Reply from Freedom Debt Relief

Arlita, we appreciate the feedback. Each month as you fulfill your program commitment you'll get one step closer to becoming debt-free. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 22nd, 2020

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Shanleyaz Walled Lake, MI

Very poor customer service. Nice people with no ability to help and there is no way to talk with anyone with ability to really help solve issues. Every time I have called I have start from square one with any issue that has been discussed many times. Fees are very high.

4 years ago

Reply from Freedom Debt Relief

We are extremely sorry to hear about your experience with us, Shanleyaz. We would like an opportunity to address your concerns. One of our skilled team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

Mar. 22nd, 2020

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Tracy Herbert Jamaica, NY

Due to the recent circumstances that we are all dealing with, FDR was able to help me with my concerns.

4 years ago

Reply from Freedom Debt Relief

We're delighted to be on your side to help you put your debt behind you, Tracy! Our Client Services team is here to help you any time you have questions or need assistance with your account! They can be reached seven days a week by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Apr. 19th, 2019

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Rosanne ,

They have been very helpful. My debt is almost paid. I couldn't be more happier.Thank you Freedom Debt Relief.

4 years ago

Reply from Freedom Debt Relief

Thank you for the many compliments, Rosanne. We're so glad to know we've been able to successfully provide you with peace of mind regarding your finances. Also, thank you for sharing how well-supported you are by our advocates in client services. Please continue to reach out to us in client services anytime you have questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief!

Jan. 4th, 2019

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Salvador Cepeda Sacramento, CA

So far my experience is whatever. It first started off as a 3 year program. Now it looks like a 4 1/2 yr program. They settled one account. But I can input a real review when it's all said and done.

4 years ago Edited September 14, 2021

Reply from Freedom Debt Relief

Salvador, we appreciate you sharing your thoughts with us. We understand how hard it can be to wait for a settlement, but please understand that settlements are dependent on plenty of factors and we do our best to provide the fast solutions that save the most money. If you are ever concerned about your account please feel free to reach out to Client Services at (800) 655-6303, or you can log into your Client Dashboard to check your program progress. Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2020

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Meg geller Grand Rapids, MI

I appreciate the fact that they are always there to answer y questions and explain every step of the process.

4 years ago

Reply from Freedom Debt Relief

Hi Meg! We will continue to be there for you whenever you need us. Let us know if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future!

Mar. 16th, 2020

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Lee Johnson Ogden, UT

I love how this team negotiated a huge settlement offer on my behalf. Freedom Debt Relief, you guys ROCK!

4 years ago

Reply from Freedom Debt Relief

Greetings Lee! Thank you for your awesome review. We work hard to obtain the best settlements on your behalf. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

Mar. 16th, 2020

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MaryAnn Bosket Indiana, PA

the ease talking to the support staff. everyone is so helpful and make you feel at ease and not worthless.

4 years ago

Reply from Freedom Debt Relief

Thank you for the many compliments regarding our service, MaryAnn! It's an honor to be a part of your financial journey. Please continue to reach out to our Client Services team at (800) 655-6303 with any questions regarding your account. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

Mar. 11th, 2020

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Brenda Bedias, TX

when I called FDR put me at ease on my debt. They made it easy to understand and are very caring.

4 years ago

Reply from Freedom Debt Relief

Thank you, Brenda, for sharing how supported you feel in our program. It's extremely rewarding to know our service has provided you with peace of mind regarding finances. We also appreciate you speaking so kindly about our advocates in Client Services. We encourage you to continue reaching out to us when assistance is needed with your account. Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2020

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The Jon and Kevin Show Silver Spring, MD

They been very understanding and supportive at the same time. Thank you for everything, I appreciate it.

4 years ago

Reply from Freedom Debt Relief

It has been our absolute pleasure to serve your financial needs. Thank you, both, for sharing your positive experiences with us. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Freedom Debt Relief!

Mar. 11th, 2020

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Andree A Moise Elmont, NY

It is truly amazing to see the amount of debt reduction in two years. My progress makes see a bright debt free future

4 years ago

Reply from Freedom Debt Relief

We appreciate your kind feedback, Andree. Thank you for taking out the time to share. Hats off to you for being an advocate for your patients! We're glad to hear we could return the favor. Thank you for being the best part of Freedom Debt Relief!

Oct. 10th, 2019

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Ashley K. Smith Riverside, CA

So far so good. I have not had any issues. I haven't been in the program that long and I already have three settlements,!!

4 years ago

Reply from Freedom Debt Relief

Wow, Ashley! That's amazing, congratulations on all your success! Our negotiators work to obtain the best settlements and making sure our client's debt is getting reduced! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 1st, 2020

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Paul W Bingham Pittsburgh, PA

Carrie help me out ever well and explained that the debt people I was using were charging me to much

4 years ago

Reply from Freedom Debt Relief

Paul, thank you for sharing your feedback with us. We work hard to make sure our clients are aware of all their options when looking for a solution that best fits their debt. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard or reach out to client services at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.

Mar. 1st, 2020

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Miguel Santiago Springfield, MA

Great service, people and settled 2 out of 4 debts , when I commenced with Freedom Debt Reliefin 2018.

4 years ago

Reply from Freedom Debt Relief

Congratulations, Miguel! You are off to a strong start. Each month as you fulfill your monthly commitment, you'll get one step closer to becoming debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief!

Mar. 1st, 2020

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alissa braun Mesa, AZ

I emailed you guys to let you know I need to post pone a couple payment , but u guys never responded back, so my rating toward you guys not good at all! (0) at the moment. If you don't respond back on this matter . I will be looking for something else or and I stop the payment that suppose to come out this week.

4 years ago

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Dean Hilliard Fleming Island, FL

very good at getting back.with you when having a question and always on top of all settlements and negotiations.

4 years ago

Reply from Freedom Debt Relief

Hi Dean! Thank you for leaving us a great review. We strive to be available to our clients whenever they need us. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Feb. 27th, 2020

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Beverly Kempf San Diego, CA

I gave it 1 star just to show something. Because of their "Protocols" I was forced into bankruptcy. In addition, they could have done better if not for the fees they charged while "helping" negotiate terms with creditors. I would never recommend them to anyone.

4 years ago

Reply from Freedom Debt Relief

Ms. Kempf, we are so sorry that you feel this way. Our goal is to help clients become debt-free. A member of our team will be reaching out to you shortly to discuss your review. Thank you for choosing Freedom Debt Relief!

Feb. 20th, 2020

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Darrol Poston Roanoke, VA

They are doing everything they said that they would do but I am charged $ 20.00 a month handling fees that I wasn't expecting

4 years ago

Reply from Freedom Debt Relief

Darrol, thank you for taking the time to share your thoughts with us. We are glad we are meeting your expectations. Please reach out to Client Services to discuss your account more in-depth. They will be happy to go over any details with you concerning your account. They can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2020

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James Kinyoro Tempe, AZ

They are at the top of the game. They explain to me what I need to know, and resolve the problems.

4 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Mr. Kinyoro! We will be rooting you along the way to your financial freedom! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2020

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Paulette Tyrrell Jacksonville, FL

Just glad they could help me, not happy about losing my credit status but that will work it way out! Thanks again

4 years ago

Reply from Freedom Debt Relief

Thank you for your review, Paulette! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at . Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2020

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Ken Clovis, CA

FDR has done a great job with our debt consolidation. They answer all my questions and are very professional.

4 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Ken. Our negotiators do an amazing job of obtaining the best settlements and making sure our clients' debt is getting reduced! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2020

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Tammy bost Seminole, OK

I really like Michael P. He has been very helpful and helped to ease my mind with all my questions.

4 years ago

Reply from Freedom Debt Relief

We appreciate your generous feedback about our company, Tammy! It is our pleasure to provide you with an outstanding customer service experience. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 21st, 2020

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Anthony Lake Springfield, MA

They answered my questions. They explained how it works. And they even supplied a legal team if needed.

4 years ago

Reply from Freedom Debt Relief

Anthony, thank you for sharing your thoughts. We are confident that you will be satisfied with our services! If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

Feb. 14th, 2020

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Linda Wright Folsom, PA

They are at your service anytime you give them a call. The agents are very knowledgeable and helpful with your needs.

4 years ago

Reply from Freedom Debt Relief

Thank you for your kind review of our services, Linda. We are so excited to see how successful you will be! If you ever need any assistance on your account with us, please feel free to contact us at 1 (800) 655-6303.

Feb. 14th, 2020

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Denis Michael Reidy Melbourne, FL

It's a scary process for someone like mebut Mike P took me at my own pace and gave me a trustworthy experience.

4 years ago

Reply from Freedom Debt Relief

Denis, we are so happy to hear that you are satisfied with one of our many great Debt Consultants! We look forward to working with you and helping you reach your goals of becoming debt-free. If you ever have any questions please call Client Services at (800) 655-6303.

Feb. 14th, 2020

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Susan Diamond Bar, CA

Very good company. You have helped me so much with all of my debts. I'm almost to freedom thanks to your help.

4 years ago

Reply from Freedom Debt Relief

Susan, thank you for your generous feedback. We are so happy to be able to help you find a resolution for your debt. If you ever have any questions or concerns please call Client Services at (800) 655-6303.

Feb. 5th, 2020

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WANDA ALEXANDER Austin, TX

Rep Alex was very professional explained everything and answered all our questions. Thank You Alex!

4 years ago

Reply from Freedom Debt Relief

Wanda, thank you for your review. We are so happy to hear that you are satisfied with our services. If you ever have any questions please call Client Services at (800) 655-6303.

Feb. 12th, 2020

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ALEX HERNANDEZ New York, NY

The consistency of the progress. I'm extremely happy with your service and have recommended many people to you.

4 years ago

Reply from Freedom Debt Relief

Hi Alex! We are overjoyed to see how happy our services have made you so far. Continue to stay committed and you will be debt-free in no time. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at . Thank you for being a valued client of Freedom Debt Relief!

Feb. 11th, 2020