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Freedom Debt Relief

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9.7

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John Carter Bradenton, FL

I have been a former customer and was satisfied then.I have more of a good feeling now and hope that my feeling continues.

3 years ago

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Reply from Freedom Debt Relief

John, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 23rd, 2021

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Thomas Powers Louisville, KY

Freedom DEBT RELIEF is so important and is so great to work with and let’s me know how the payment are going to the creditors

3 years ago Edited February 10, 2023

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Reply from Freedom Debt Relief

Thomas, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout their journey and we look forward to you becoming debt-free! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2021

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Prietita Colon Yorktown Heights, NY

I like that this company goes beyond to help you And I definitely recommend it to everyone out there

3 years ago

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Reply from Freedom Debt Relief

Prietita, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2021

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Dana norman-kendall-smith Glendale, AZ

So far so good...seems organized..look forward to eliminating my debt successfully!! Nice customer service support

3 years ago

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Reply from Freedom Debt Relief

Hello, Dana! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Mar. 3rd, 2021

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Elizabeth Bertran Union City, CA

Working with Zachary H. who was the agent who signed me up and explained things quite well. He went above and beyond my expectations.

3 years ago

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Reply from Freedom Debt Relief

We really appreciate your comments in regards to your debt relief program, Elizabeth. We make sure you are provided all the facts so you can make an informed decision. We are here for you every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Mar. 2nd, 2021

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Scott Jacks Broken Arrow, OK

Lawyers got involved on one of my debts. I called immediately and was told to take care of it myself and call them because that debt wasn’t “in negotiations” yet. I called them and removed that debt from you guys. Now I found out you are charging me commision on an account you did nothing for. Really?

3 years ago

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Reply from Freedom Debt Relief

Scott, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.

Mar. 2nd, 2021

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karen gilgen Grinnell, IA

Great customer service. They have always helped me resolve all of my questions. They are all so nice there.

3 years ago

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Reply from Freedom Debt Relief

Hello, Karen! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2021

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Phyllis Perrone ,

Customer Review Video

3 years ago

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Reply from Freedom Debt Relief

Hello, Phyllis! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2021

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Mary Jane Urbandale, IA

Your call helped me clarify some questions about procedure and assistance in notifying my creditors concerning my automatic payments being stopped

3 years ago

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Reply from Freedom Debt Relief

Mary, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2021

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Sylvia Warren Hawkins, TX

This company did what they promised to me and my last payment was just paid, so now I am debt free whee!

3 years ago

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Reply from Freedom Debt Relief

Amazing feedback, Sylvia! We are excited to see your efforts paid off, congrats on completing your program. We are looking forward to your future success and thank you for being a valued client of Freedom Debt Relief

Jan. 5th, 2021

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Nancy Siron Fort Worth, TX

They settled one debt for me quicker than i expected and are working on my last one. Great people and so caring.

3 years ago

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Reply from Freedom Debt Relief

Excellent feedback, Nancy. Keep up the excellent work! It is our pleasure to provide a service that leads you to a brighter financial future. You can do this! Thank you for being the best part of Freedom Debt Relief.

Dec. 23rd, 2020

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B. Mathews ,

Everyone has been fantastic! Especially Eric E! The whole process was well explained and executed.

3 years ago

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Reply from Freedom Debt Relief

It is rewarding to hear such great feedback about our Client Services team. We listen and provide options to address your goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Dec. 23rd, 2020

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Diane Stewart Baltimore, MD

They do exactly what they say they will do. Also they keep in touch and are there if you have any concerns.

3 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Diane, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 18th, 2020

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James w wagner Pittsburgh, PA

Very good debts are handled with a lot success and negotiation ‘s seem to be going very smooth, I’m very satisfied.

3 years ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, James. We fight very hard to get the best settlement to help you save money and time. We are thrilled to see the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Dec. 15th, 2020

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Benjamin ,

Calls have stopped. Email come once in a while. I sleep better than I have in a long time! Thank you FDR!!

3 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Benjamin. We are thrilled that now only did you received hope, but it sounds like much need rest. We thank you for allowing us to be part of your financial journey. We look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2020

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adele rodler Boca Raton, FL

I was very nerve about this but dealing with Justin put me at ease. He is great answered all my question.

3 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

We appreciate your amazing feedback, Adele! It's always great to hear clients share how pleased they are with our service efforts. We're also thrilled to be a part of your journey to financial freedom. Remember to log into your Client Dashboard for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!

Dec. 4th, 2020

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Julia Bowen Springfield, MO

I didn't realize how many years I would be "paying my debt off". I would have been better off filing for bankrupt. It would have been the same amount of years and would have saved me considerable funds.

3 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

We appreciate you voicing your concerns regarding your account, Ms. Bowen. It is disappointing to hear how we collect our fees is a bit unclear. We do take a fee, but not until a debt is resolved. The amount of the fee will vary depending on the state of residence, the total debt amount, etc. However, we'd prefer for you to have a clear understanding of how our negotiation process works. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.

Nov. 24th, 2020

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Willam Schultz Livonia, MI

Debt relief has been a great experience for me. It is really hassle free and no worries what do ever.

3 years ago

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Reply from Freedom Debt Relief

Willam, thank you for the kind review. We strive to provide quality customer care. We thank you for taking the first steps to join the ranks of Millions before you to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2020

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Ken Gadsden, AL

What is best is you just call with problem and they like I will take care of it and they actually take care of it

3 years ago

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Reply from Freedom Debt Relief

Ken, thank you for the kind review. We want to serve and provide assistance for each step of the way. Continue to reach out if you have any questions. We are available 7 days a week and we can be reached at 800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 19th, 2020

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Carl Butler Omaha, NE

They get results but receiving customer service or any real information is hit or miss. Monthly update emails are , by their own admission, misleading.

4 years ago

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Reply from Freedom Debt Relief

Carl, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Nov. 3rd, 2020

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GMc Patchogue, NY

Freedom debt relief took away my stress and they have a hands-on customer service approach with their clients

4 years ago

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Reply from Freedom Debt Relief

Amazing feedback, GMc! Our program has the tools to help our clients regain financial stability. We are thrilled to hear the Customer Service is to your satisfaction. We will continue to be here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Nov. 3rd, 2020

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Patricia L Bowman York Haven, PA

So far well pleased, thank you. Your always on time and keep me informed at all times along this journey.

4 years ago

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Reply from Freedom Debt Relief

We appreciate your kind feedback! Thank you, Patricia, for expressing how pleased you are with our service. Be sure to log into your Client Dashboard to check out how great you're doing. Thank you for choosing Freedom Debt Relief as your guide to financial relief.

Oct. 21st, 2020

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Marty Hagen Rapid City, SD

y helped me out alot. I had medical problems and alot of debt piled up on my wife and I. This has helped us get back on financial balance.

4 years ago

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Reply from Freedom Debt Relief

Making sure we provide our clients with an affordable solution is our number one goal. Thank you, Marty, for sharing your experiences and expressing how pleased you are with our efforts. We are thrilled to be your guide to financial freedom. Thank you for choosing Freedom Debt Relief as your financial solution.

Oct. 21st, 2020

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Pandora Winsby San Marcos, CA

Paid off 2 accounts, 2 more to go. Been in it 2 years now. Got saved from a court judgement on one. Good job!

4 years ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, Pandora. We strive to make each account settle for the best deal. We are happy to hear your success and we look forward to coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Oct. 14th, 2020

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Patrick Patterson Manchester, TN

I was kind of skeptical when I first started program. And I'm blown away with the results and progress.

4 years ago

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Reply from Freedom Debt Relief

Hi Patrick! Thank you for trusting us to help you through this process. We couldn't be happier than to hear you are satisfied with the results provided to you. If you have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!

Oct. 13th, 2020

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Marcus Ransom Owings Mills, MD

Great experience so far! I do wish one time payments were instant. But every other experience is great. Thanks for the help!!

4 years ago

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Reply from Freedom Debt Relief

Thank you, Marcus, for your amazing feedback! Our team will continue to work hard to meeting your goal of becoming debt-free and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Oct. 8th, 2020

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Nancy Stevens ,

Just started out but very impressed with the level of professionalism Freedom brings to this painful process!

4 years ago

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Reply from Freedom Debt Relief

Thank you for your thoughtful review, Nancy. We are excited that you are here and we get the chance to help resolve your debt. We are here every step of the way. Give us a call and we can address any concerns that you bring to our attention. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 14th, 2020

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Oliver Arends Miami, FL

I appreciate FDR keeping me updated on my progress! First settlement was achieved much sooner than I expected!

4 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Oliver! We are happy to hear that you are pleased with the results of the program thus far! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

Sep. 3rd, 2020

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Nofoaoefiaosamoa S Covington, LA

This has been so easy and relief to be able to have Freedom help with my progress in knocking down my debt.

4 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Nofoaoefiaosamoa! We are happy to hear that we were able to help alleviate some of your financial stress! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 31st, 2020

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Mwaynick Vista, CA

The timings I was given were way off. My credit is in the worst condition ever. I now have one of my accounts with FDR that has been changed to a charge off. That will live in my credit report for 7 years. Thanks

4 years ago

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Reply from Freedom Debt Relief

Hello, Mwaynick thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Aug. 31st, 2020

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Marian E Adkins Jacksonville, FL

When I needed assistance with a concern, each Support personnel was very kind, patient, professional and informative.

4 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Marian. We strive to provide quality customer service in each interaction as if your the only client. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 25th, 2020

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Lashon Coe New Baltimore, MI

Just started with the company, and so far I am enjoying the fast work and commitment they have to getting you debt free.

4 years ago

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Reply from Freedom Debt Relief

We're glad to hear, Lashon, that you're very pleased with our efforts! Our negotiators take every opportunity to reduce an enrolled balance. If you ever have questions regarding your settlements, please contact Client Services for immediate assistance. We are available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief!

Aug. 19th, 2020

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Paul 7877 Bayport, NY

Thus far my experience has been great. FDR does all the heavy lifting. They've already settled one of my debts!

4 years ago

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Reply from Freedom Debt Relief

We're happy to do so. Thank you for taking the time to share your experiences with us. We encourage you to contact Client Services anytime you have questions about your account. We are available 7 days a week to support your debt-free journey. Thank you for being the best part of Freedom Debt Relief!

Aug. 19th, 2020

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Cmiller , OK

They are always there for you. Creditor calls are stressful, but they give you all the resources you need.

4 years ago

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Reply from Freedom Debt Relief

Thank you for bringing this to our attention. We certainly understand how stressful creditor contact can be during the beginning stages of your program, which is why we have set up methods to help assist you in the meantime. As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

Aug. 18th, 2020

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Jose Guerra Rio Grande City, TX

What I liked the best of the company is that they negotiated my first debt within the first four months .

4 years ago

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Reply from Freedom Debt Relief

Thank you, Jose! We are thrilled to hear how great the program is going with us! We will continue to work on the best deals on your behalf. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

Aug. 18th, 2020

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Lorraine Scott Pembroke, MA

I called and got an employee by the name of Christopher M and he couldn't have been more understanding and helpful.

4 years ago

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Reply from Freedom Debt Relief

Hello, Lorraine! We appreciate your lovely feedback regarding your experience! Our team is here for you every step along the way of your debt-free journey and if you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Melissa Collins El Paso, TX

Freedom debt relief is the easiest and the most convenient way of solving my debt problems. Thank you so much

4 years ago

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Reply from Freedom Debt Relief

Melissa, we appreciate your wonderful feedback! Our team works hard in meeting our clients' goal of becoming debt-free and we're here for you every step along the way. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jul. 30th, 2020

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Rick Thomas Centerville, MA

Freedom Debt relief has worked with me from the very start. They have always been there to answer any questions.

4 years ago

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Reply from Freedom Debt Relief

Rick, we appreciate your review. We do our best to make sure our clients are having the best possible experience. If you have any questions remember you can call us at (800) 655-6303. Thank you for being part of the Freedom family.

Jul. 29th, 2020

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Melissa Martinez El Paso, TX

I haven't started the program just yet, but customer service has been great and communication is very consistent

4 years ago

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Reply from Freedom Debt Relief

Thank you for your positive feedback, Melissa! We are so happy to hear that you are pleased with our Customer Services thus far! We would be more than happy to assist you and know that we would be here every step of the way. So if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2020

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Lienny Carrillo Miami, FL

Great company, always makes sure you get the best resolve for your money. Can't wait to almost be done with he debt.

4 years ago

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Reply from Freedom Debt Relief

Lienny, we appreciate your feedback. We are happy to be part of the resolution to your debt. If you are ever in need of our assistance please call Client Services at (800) 6556303. Thank you for choosing Freedom Debt Relief.

Jul. 23rd, 2020

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Ethel Irene Ruiz Union City, NJ

Was very satisfying the lady that helped me was very nice and I hope u can solve it with bank of america

4 years ago

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Reply from Freedom Debt Relief

Ethel, thank you for your kind review. We understand that waiting for settlements can be tough at times, however, we ask that you trust our process. We have the perfect plan for you, and we will be here to assist you every step of the way. Remember you can always log in to your Client Dashboard for updates on your accounts. If you ever need our assistance please call Client Services at (800) 655-6303.

Jul. 23rd, 2020

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Nursulton Khaydarov Belton, TX

Best of the best company I’m so happy thank you very much for everything , I did not expect such support.

4 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

We appreciate your amazing review about our service, Nursulton! It's our pleasure to be sure you are supported every step of the way. We look forward to seeing you reach your financial goals. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303. We thank you for choosing Freedom Debt Relief.

Jul. 21st, 2020

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Hal Lawson Casa Grande, AZ

Everything was great until I was assigned Michael T who would not reply to e-mails knowing I couldn’t communicate by phone

4 years ago

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Reply from Freedom Debt Relief

Hi Hal! We are sorry to hear you haven't been able to get the attention you desire. Unfortunately, we don't have the manpower for each client to have a dedicated representative. We do have a knowledgeable and professional team available to assist you seven days a week. If you aren't able to reach out to us via phone, please access your online portal to speak with a live agent, and they will be able to give you immediate assistance. Thank you for being a valued client of Freedom Debt Relief!

Jul. 21st, 2020

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Reggie Marcotte Lake Jackson, TX

I was told to stop paying my credit and we would settle a lot cheaper than the balance owed.. Six months later I was sued for the balance, interest, and late fees equally $1800 more than the original balance. Their "law team" was unable to reach an agreement with the debtor and now I owe more than the original balance I started with.

4 years ago

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Reply from Freedom Debt Relief

We imagine this to be extremely frustrating for you, Mr. Marcotte. Unfortunately, some creditors are more aggressive than others, choosing litigation to collect on an outstanding balance. It sounds like the options provided by our legal team were not the best fit for your needs. A team specialist will be reaching out to you shortly to further discuss your concerns. Thank you for choosing Freedom Debt Relief to serve your financial needs.

Jun. 26th, 2020

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Stephen I perrine Scipio Center, NY

The ability to simply set a payment schedule and forget it. The staff has always been kind and courteous when I've had to deal with them

4 years ago

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Reply from Freedom Debt Relief

Hello Stephen! Thank you for sharing your thoughts about our program. We are thrilled to hear that you are pleased with our services. Remember you can reach our Client Service at (800) 655-6303. have a great day.

Jun. 27th, 2020

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Lori Thurman New Albany, OH

I have trouble finding out information about my graduation, or why some of the settlements are not being paid anymore. I have a lean from an account that has been paid for over a year and it’s still not released. Freedom should have taken care of that months ago. It’s killing my credit.

4 years ago

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Reply from Freedom Debt Relief

Lori, we are sorry to hear about your program with us. We would love the opportunity to get to the bottom of this, which is why one of our professionals will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

Jun. 14th, 2020

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Mickey Tran Houston, TX

fast service. not too many bothersome emails. text service reminders. relief takes worries and stress away as they work on reducing debt

4 years ago

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Reply from Freedom Debt Relief

Thank you, Mickey, for taking the time to leave us a review! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We look forward to meeting your goal of becoming debt-free and if you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 2nd, 2020

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James Alexander San Diego, CA

I like information quick and Freedom gives it to in the fastest way. I wish i knew more about the laws and regulations.

4 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us a review, James! We are happy to hear you are satisfied with our service. We strive to provide the best service to our clients to ensure they are feeling confident with our program. We are also available seven days a week if you ever have any questions or concerns. We can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Jun. 1st, 2020

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Sharon March Richmond Hill, NY

I appreciate that they have helped me pay off and continue to pay off debt that I was struggling to pay. Freedom debt is awesome!

4 years ago

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Reply from Freedom Debt Relief

Sharon, thank you for the stunning review. We like to make sure we're not just settling your debt but also being able to reduce your debt. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

May. 28th, 2020

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Polly Hornberger Birdsboro, PA

Not one time was 21% mentioned, not once! A fee was taken out each month and that is what I thought was it, never would I do this again or recommend it! I did not comprehend this until last week when I thought I was almost done, then they told me another year!!!! I was so upset, never ever do again!

4 years ago

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Reply from Freedom Debt Relief

We sincerely apologize, Ms. Hornberger, if you feel we were not transparent concerning our fees. Freedom Debt Relief does collect a settlement fee, but only after we've successfully reduced the amount due to the creditor. We would like an opportunity to speak with you further regarding your concerns. One of our experienced team members will be reaching out to you shortly. We appreciate you voicing your concerns with us today. Thank you for choosing Freedom Debt Relief.

May. 27th, 2020