Name: Freedom Debt Relief
Rating: 4.8

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Anonymous

Good at first. Had issues with bank and they were not willing to help. The Representative kept me on hold forever when I asked to speak to a manager

5 years ago

Reply from Freedom Debt Relief

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Dec. 5th, 2018

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Donna Durand Denham Springs, LA

The understanding & the guidance offerings.

5 years ago Edited July 10, 2023

Reply from Freedom Debt Relief

Caring for our clients is just one of our core values, Donna, and we're thrilled to hear that you're well informed of your progress! Don't forget we have a wonderful client services team ready to answer any questions or concerns you have regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Michael long Essex, MD

You always have someone to talk to no machines or menus

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Michael! Our client services team is here for you seven days a week to answer any questions or concerns you have along the way, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Maury Washington Nolanville, TX

Awesome they have helped me through the whole process

5 years ago

Reply from Freedom Debt Relief

The Freedom Debt Relief team is here for you every step of the way, Maury! Don't forget, our client services team is available to you seven days a week to answer any questions or concerns you may have, give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Billy Tilley Pitkin, LA

Great experience so far. Service has been very good.

5 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you've had a great experience thus far, Billy! We hope to continue meeting your expectations regarding our services and don't forget we have a fantastic client services team that's available to you should you have any questions or need assistance with your account. Client services can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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James E. Swagzdis Southampton, PA

I do not feel that I can get in touch with somrone when I have a problem or question.

5 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, James. We want all of our clients to feel supported throughout their debt-free journey with us. We have a world-class client services team in-house seven days a week to answer any questions or concerns, they can be reached by calling (800) 655-6303 or email . Also, you have a client dashboard that's accessible by logging onto , you can chat with a team member if you have any questions and you can track your progress 24/7. Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2018

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Ramon

Very good and I am very well keep informed.

6 years ago

Reply from Freedom Debt Relief

Thank you for taking out the time to share your feedback, Ramon. We are thrilled in knowing you are well-informed about the details of your account. If any questions come up for you, please do not hesitate to reach out to client services at (800)655-6303. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Nina O'Halloran

Quick, helpful, and love that all my debts are settled!

6 years ago

Reply from Freedom Debt Relief

Nina, we are pleased to hear that your debts have been settled, a step closer to becoming debt free! Thank you for your great feedback! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Lorna Zolnierek

Very Easy process, any questions were answered quickly

6 years ago

Reply from Freedom Debt Relief

Thank you, Lorna, for your wonderful review and rating! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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MIKE NIELSEN

Started off very good. But now I cannot even get a phone call back from my representative, very unhappy.

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear of your disappointment, Mike. Please know our advocates in client support are available to address the concerns you are having. Can we get you to reach out to someone there for immediate assistance? They can be reached at (800)655-6303 regarding any questions you may have. Thank you for choosing Freedom Debt Relief! We hope to hear from you soon.

Oct. 24th, 2018

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Linda Martin

I was impressed how helpful they are with solving my debt

6 years ago

Reply from Freedom Debt Relief

Linda, we appreciate your 5-star rating and review! We’re happy to hear that you are seeing the benefit of the program and how we will be settling your accounts in a timely matter. We will continue to help you meet your goal of officially being debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Betty Ocala, FL

They offer sound advice about debt collection calls

6 years ago

Reply from Freedom Debt Relief

Thank you, Betty, for your great feedback! We are more than happy to be able to help you eliminate those creditor calls. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Barbara burke Memphis, TN

Good service from telephone respondents and legal team

6 years ago

Reply from Freedom Debt Relief

Barbara, we appreciate you taking time from your day to leave us a 5-star review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Sandy Phoenix, AZ

Very easy process with helpful, friendly customer service.

6 years ago

Reply from Freedom Debt Relief

Sandy, we are very pleased to hear about your positive experience with our company! We strive to provide world-class customer service to all clients. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Ben San Angelo, TX

FDR has helped me get my debt back in order

6 years ago

Reply from Freedom Debt Relief

That is the entire idea of our program, Ben. Thank you for sharing we were successful in doing this for you as well. Here's to a debt-free future and thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Tinker bell Orlando, FL

I'm very satisfied with the agents and customer service.

6 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Aldrin Flotildes Stockton, CA

They help me a lot esp. Rebuilding my credit score.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear you are seeing an improvement to your credit score. Congratulations! If any other questions come up for you, please reach out to our client services team at (800)65-6303. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Brian Boyce, VA

Just ok not always the best. Lack of quick reply to questions. Very slow to settling debt

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear of the many concerns you are having at this time, Brian. We would like an opportunity to address the concerns mentioned. A team member will be reaching out to you shortly. Thank you for your honest feedback.

Oct. 24th, 2018

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Tiffany Smith Bowie, MD

Outstanding, pleasant, great, polite staff.

6 years ago

Reply from Freedom Debt Relief

We appreciate you complimenting our advocates in client services, Tiffany. Thank you! Also, congratulations on the progress you've made in our program. Here's to a very near debt-free future! Please continue to reach out to client services at (800)655-6303 regarding any other questions and/or concerns. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Jodie Swartwout= Newbury Center, OH

Freedom Debt Relief is excellent in Customer Service.

6 years ago

Reply from Freedom Debt Relief

Thank you for recognizing our world-class client services team, Jodie! We strive to provide top-notch service with each interaction! Any time you may have questions regarding your account, please reach out to client services at (800) 655-6303 or by logging onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Linda Anderson Phelan, CA

it made getting my debit easy to pay off

6 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Linda! We're happy to hear that things are running smoothly for you! Any time you have questions, please feel free to reach out to our client services team at (800) 655-6303 or by logging onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Robert

They have been very helpful in payingoff my debi

6 years ago

Reply from Freedom Debt Relief

We're pleased to hear your progress is going well, Robert! We're proud of your success, keep up the great work! Please feel free to reach out to our client services team any time you have questions or concerns, they can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Lucia Rangel

Confidence, Trust worthiness, Attentiveness, Courteoue

6 years ago

Reply from Freedom Debt Relief

Thank you for the many compliments, Lucia! We appreciate it.

Oct. 9th, 2018

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Cynthia P

Great experience, customer service is excellent

6 years ago

Reply from Freedom Debt Relief

We appreciate the compliments. Thank you, Cynthia!

Oct. 10th, 2018

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Lazaro

Easy and helpful thank good people.that best

6 years ago

Reply from Freedom Debt Relief

We're pleased to hear that our team has been there when you need them, Lazaro! In the future please feel free to reach out any time you have questions or need assistance with your account by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Sonia Ortega

Love the way they get in contact with me for everything

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Ruth

They are helping me paying my debts in a way that is comfortable for me

6 years ago

Reply from Freedom Debt Relief

We are glad to hear our program is affordable for you. This is the most important aspect. Thank you for sharing your personal experiences and thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Rosalie Simeti

they answer all of my questions no matter what

6 years ago

Reply from Freedom Debt Relief

This is outstanding Rosalie! We love answering any questions or concerns you have, and we will continue to answer them thoroughly. We want you to feel comfortable with Freedom Debt Relief. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Gaetano M Provenzano Alexandria, VA

Usually quite good. Only a few glitches but they were usually resolved quickly.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear that any time you had concerns, our team was there for you to resolve it, Gaetano. We're looking forward to your continued success and please feel free to reach out to our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Arthur Tomlinson Tucson, AZ

They were very helpful and supportive! Excellent Service

6 years ago

Reply from Freedom Debt Relief

Hello Arthur,

Thank you very much for your feedback. We have your back at Freedom Debt Relief and we cannot wait to see you graduated! The light at the end of the tunnel is coming soon. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Melissa V. Holmes Washington, DC

The staff very professional , Great People , very helpful,

6 years ago

Reply from Freedom Debt Relief

Hello Melissa,

Thank you very much for your feedback. We want to provide you with outstanding customer service and professionalism. We are certain you will have financial freedom soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Patricia potter Saint Clair, MI

Very courteous people and helpful alsio.

6 years ago

Reply from Freedom Debt Relief

We appreciate the compliments, Patricia. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Michael Ardizone Santa Clarita, CA

It is good if you can afford a large payment monthly.

6 years ago

Reply from Freedom Debt Relief

Hello Michael,

Thank you very much for your excellent review. We are very proud to hear our monthly deposit fits within your budget. We are very confident you will become debt free soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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Jennifer Gale Henderson, NV

It's taken a little longer than what they originally quoted me

6 years ago

Reply from Freedom Debt Relief

We are sorry to hear the program is taking longer than originally suggested. We would like an opportunity to address your concern and review this further. A team member will be reaching out to you shortly. Thank you.

Oct. 10th, 2018

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Branchcomb LaRue Yonkers, NY

Debt consolidation and legal support as needed.

6 years ago

Reply from Freedom Debt Relief

Thank you, Branchcomb, for your 5-star review! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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LG The Bronx, NY

Freedom debt Relief are very responsible of their clients.

6 years ago

Reply from Freedom Debt Relief

Hello LG,

Thank you, for taking the time to leave us a great review! We appreciate you sharing with us how you feel about the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Sherrie Cortez, CO

Customer service are always have their A game on

6 years ago

Reply from Freedom Debt Relief

Thank you, Sherrie, for your kind words! We're overjoyed to hear that you have been experiencing outstanding customer service! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Angie Ford

Very helpful and such an easy process. Great payment plan.

6 years ago

Reply from Freedom Debt Relief

Hello Angie,

This is amazing feedback! We are so proud to hear our monthly deposit fits within your budget and we are able to assist you in resolving your debt. We are confident you will become debt free soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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E Anderson

The FDR Customer Service people have been very kind.

6 years ago

Reply from Freedom Debt Relief

We appreciate you sharing the level of care our advocates display in client services. We appreciate you for sharing and thank you for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Bobbie jones

It has really helped me kept me in the loop

6 years ago

Reply from Freedom Debt Relief

Hello Bobbie,

Thank you very much for your positive review. We will contact you with any changes made to program and we will inform you with updates on your accounts. We are excited to see your success in becoming debt free! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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J. Balea

Good customer aervice when I contact them.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing the positive experiences you've had with client services. We appreciate your time and thank you for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Cynthia Edmonds

Very good service, no problems, pressure free

6 years ago

Reply from Freedom Debt Relief

Hello Cynthia,

Thank you for sharing your feedback. We are here for you every step of the way and we will continue to demonstrate outstanding customer service. We are excited to see you become debt free!Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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Michael Gancarz

Great they always answers all your questions.

6 years ago

Reply from Freedom Debt Relief

Hello Michael,

We appreciate your positive feedback. We are happy to answer any questions or concerns you have and we will have your back throughout your program. We want the absolute best for you, and we are confident you will become debt free soon! Keep up the excellent work. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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mary Athens, TX

excellent and very simple has wonderful customer service

6 years ago

Reply from Freedom Debt Relief

We are glad to hear the program has been simplified for you. Thank you for sharing and for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Jose Luis Cuevas Richmond, TX

Very easy and quick to help in anything you need

6 years ago

Reply from Freedom Debt Relief

Hello Jose,

We appreciate your positive feedback. We are very happy this program has been easy thus far, and we will continue to have your back through your graduation. We are very excited to see you become debt free and we are confident you will have great success! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Rebecca A. Irwin Smyrna, TN

Marvelous -- everyone has been so helpful.

6 years ago

Reply from Freedom Debt Relief

Hello Rebecca,

We appreciate your positive review. We are here for you at Freedom Debt Relief and we want you to succeed! We are very proud of your accomplishments thus far, and we are counting down the days until you are debt free. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Milgian Lainez Long Island City, NY

The way they keep you updated on all moves on your accounts

6 years ago

Reply from Freedom Debt Relief

Hello Milgian,

We appreciate your outstanding feedback. We are thrilled to see you enrolled in our debt resolution program, and we have your back throughout your program. We will continue to inform you with any changes made to your accounts, and we are confident you will succeed in becoming debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Sandra Erny Warsaw, NY

Easy, hassle free, reliable and stress free.

6 years ago

Reply from Freedom Debt Relief

Hello Sandra,

Thank you very much for your honest feedback. We are so glad you chose Freedom Debt Relief, so we can assist you in resolving your debt. We are here to take that extra weight off your shoulders, and we are confident you will see great success soon! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Richard Borden Norwich, NY

it has eased the pressure I was under from the credit card companies

6 years ago

Reply from Freedom Debt Relief

Providing our clients with peace of mind is our top priority! Thank you for sharing your positive experiences with us and fellow consumers. We appreciate your time!

Oct. 5th, 2018

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Ana Cristina Gonzalez San Antonio, TX

Excellent but no explanation as to why I am only paying on one account.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your honest feedback, Ana. If you have any concerns regarding the status of your account, please feel free to contact our client services team at 1(800) 655-6303 or via email at and an advocate will be more than happy to assist. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018