Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Ricky Ouber

Always there to help when I have a question or a problem.

5 years ago

Reply from Freedom Debt Relief

We're so glad to hear this, Ricky. Thank you for sharing the fact that you've always received prompt responses to your questions and concerns. We hope to continuously provide you with this type of service. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 14th, 2019

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Verified Customer

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Rick Serra

Its been a great experience. FDR is very friendly and helpful.

5 years ago

Reply from Freedom Debt Relief

Thank you so much, Rick, for your positive review and feedback you give to our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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RB

Great, easy to work with and great customer service.

5 years ago

Reply from Freedom Debt Relief

We're overjoyed to hear you have experienced outstanding customer service! We look forward to providing you with the best service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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tom saunders

knowledgeable and profrssional and very friendly

5 years ago

Reply from Freedom Debt Relief

This is fantastic feedback, Tom. Excellent customer service is very important to us at Freedom Debt Relief and we are thrilled to have demonstrated this thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Suzi

Great! Communicate well and keep me in the loop

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Suzi! We're proud of the services we provide and we'll always keep you informed of your progress! Should you have any questions for us in the future, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Verified Customer

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Scott Bannasch

Always answer my questions polite very knowledgeable.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Scott! Should you have any questions for us in the future, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Verified Customer

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Aaron

The customer support is incredible and always helpful.

5 years ago

Reply from Freedom Debt Relief

We're so glad to hear this. Thank you for sharing, Aaron! It's extremely rewarding to know you've always received superb customer service when reaching out to us. We hope to continue surpassing your expectations! Keep in mind you can view the details of your account at any time by logging onto your client dashboard at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 11th, 2019

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Verified Customer

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Betty

The customer service was great. FDR solved my problems.

5 years ago

Reply from Freedom Debt Relief

It was our pleasure to do so, Betty. Congratulations on being headed toward a debt-free future! We're here to support your every step. Client services is available 7 days a week at (800)655-6303 or via email at to address any questions that come up for you. Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2019

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Verified Customer

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Elesia Peterson

When ever there has been an issue they are right on it.

5 years ago

Reply from Freedom Debt Relief

Hello Elesia,

We appreciate your feedback. Freedom Debt Relief has your best interest in mind and we will continue to support you through your completion. Keep up the great work, success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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kevin

friendly knowable people on the phone and helpful

5 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our client services team, Kevin. It's always great to hear clients share they've had nothing but positive experiences when communicating with our contact center. Keep in mind you can also view the details of your account at anytime by logging onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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kathy bell

people there were wonderful compassionate not judgmenral

5 years ago

Reply from Freedom Debt Relief

Thank you for speaking so highly of our advocates in client services. We hope to continue providing you with an excellent experience each and every time. Know that we are here 7 days a week to support your journey! Always feel free to contact client services at (800)655-6303 or via email at when assistance is needed. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Mar. 6th, 2019

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Verified Customer

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Karen Batchelor

Easy to have your debt taken care of, friendly advisors

5 years ago

Reply from Freedom Debt Relief

We appreciate the kind feedback, Karen. Thank you for taking out the time to share your positive experiences with us. Keep in mind you can also chat with us when logged onto your client dashboard at . Thank you for being the best part of Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Jason Waymire

They make you fell like your very important to them.

5 years ago

Reply from Freedom Debt Relief

That's because you are, Jason. We truly care about you and your journey to becoming debt free. We are here 7 days a week to support you every step of the way. Always feel free to reach out to us when you have a question or concern about your account. Thank you for being the best part of Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Mary Jo Meek

I had very good experience with of customer service

5 years ago

Reply from Freedom Debt Relief

Thank you, Mary, for sharing the great experience you had with our client service department! We go above and beyond to assure each client is having an outstanding experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Maria O'Connor

great experience. so glad I chose this service

5 years ago

Reply from Freedom Debt Relief

Dear Maria,

We're thrilled to hear your experience with our company has been great! We look forward to continuing to provide you the best client experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Verified Customer

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Richard

Very reliable, and progress has been steady.

5 years ago

Reply from Freedom Debt Relief

We're pleased to hear that you're happy with your progress thus far, Richard! We're proud of the work that we do and we're looking forward to your continued success! Should you have questions for us in the meantime, please don't hesitate to reach out to our client services team. Give them a call at (800) 655 6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Raquel Schumacher

Helped me negotiate credit card debt with lenders.

5 years ago

Reply from Freedom Debt Relief

We're happy to help you, Raquel! It's exciting to see such great savings, keep up the great work! If you have any questions for us in the future, please don't hesitate to reach out to client services. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Verified Customer

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Anonymous Fenton, MI

I've really had no problem whenever I call. They gently answer my questions.

5 years ago

Reply from Freedom Debt Relief

We're glad to hear it! We take pride in having a top tier client services team that's always happy to help! Any time you have questions for us, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Verified Customer

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Linda

they are very dedicated to helping settle your debt.

5 years ago

Reply from Freedom Debt Relief

Hello Linda,

Thank you for your wonderful feedback. At Freedom Debt Relief, we have your best interest in mind and we will continue to resolve your accounts until we see you graduated. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Julian

It helps a lot but at the same time their fees are pretty high and they don't explain a whole lot.

5 years ago

Reply from Freedom Debt Relief

Hello Julian,

We're sorry to hear that you are not too pleased with our settlement fees. The way our settlement fees vary and are calculated based on the law in the state you live in and the amount of your debt. We do not collect our settlement fees upfront we wait until a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Also, we only collect a one-time settlement fee. Even with our settlement fees, we collect it's still proven to provide you significant savings versus having to pay your creditor 100% of the debt owed which helps our client pay down their entire debt - principal, fees, interest and all. We hope we can continue to show you the benefits of the program and lead you to become financially free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Deborah Lake Saint Louis, MO

I didn't hear from them much. I think they did okay but the rates were high.

5 years ago

Reply from Freedom Debt Relief

We appreciate your honest review, Deborah. We're glad to hear that you're happy with the work that's been done on your account. If you have any questions for us about our fees or your account, please don't hesitate to reach out to client services. Simply call (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Verified Customer

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Jessica Bonnom

Everybody is very helpful and understanding and caring.

5 years ago

Reply from Freedom Debt Relief

We're glad to hear it, Jessica. Congratulations on the tremendous amount of progress you've made with us! You are certainly headed toward a debt-free future. Please continue to contact us in client services with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 22nd, 2019

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Verified Customer

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Emiliano Martinez Stockton, CA

The customer service gives me information on everything.

5 years ago

Reply from Freedom Debt Relief

Our client services team is very knowledgeable and they're ready to help you when you need it most, Emiliano! Please continue to reach out to our client services team when you have questions for us, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 22nd, 2019

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Verified Customer

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Catherine Tucker Simi Valley, CA

They are very helpful and really explain the program.

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Catherine! We're always happy to help you and we assure you that you'll always be informed of your progress! However, if you have any questions for us throughout your debt-free journey, please don't hesitate to contact client services. Simply call (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Feb. 22nd, 2019

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Verified Customer

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Georgia Harris

The customer service representatives are just good.

5 years ago

Reply from Freedom Debt Relief

Hello Georgia,

Thank you for sharing your review. We are very pleased to hear about your positive experience with our Client Advocates and we are confident you will continue to have the same service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2019

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Verified Customer

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Robert P Sieving Bellville, OH

very good honest reliable and easy to work with

5 years ago

Reply from Freedom Debt Relief

We appreciate your great review, Robert! We're proud of the work that we do and you can always rely on us when you need us most! In the future, should you have any questions regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 30th, 2019

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Verified Customer

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Samuel Kevil, KY

They are the most professional group I've ever dealt with.

5 years ago

Reply from Freedom Debt Relief

Hello Samuel,

We greatly appreciate your review. At Freedom Debt Relief we strive to provide all of our clients with excellent customer service and professionalism and we are very glad to hear about your positive experience. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Mario

Freedom is a great company that gets things done

5 years ago

Reply from Freedom Debt Relief

Hello Mario,

We greatly appreciate your review. We are happy to negotiate and resolve your accounts in a timely manner and we are confident you will become debt free soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Verified Customer

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Judy Niederkorn

Great people to work with, very understanding!

5 years ago

Reply from Freedom Debt Relief

Thank you, Judy, for your awesome feedback. We strive to provide the utmost customer service and professionalism to all of our clients and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Linda Sandler

Great customer service; professional; very helpful

5 years ago

Reply from Freedom Debt Relief

We take pride in having a top tier client services team that's ready to help you when you need it most, Linda! Please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Bob S

Great Company to do business with, Product is excellent...

5 years ago

Reply from Freedom Debt Relief

We appreciate your kind words, Bob! We're proud to be working with you and we're happy to hear that you're satisfied with our services! Should you have any questions regarding your account in the future, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Harry

Great service in reducing my debt. They work with my needs

5 years ago

Reply from Freedom Debt Relief

Thank you, Harry, for your fantastic feedback! We look forward to having you become debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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M Nielsen

Good explanation of service. Helpful costumer service

5 years ago

Reply from Freedom Debt Relief

Thank you for your excellent feedback! We strive to provide world class customer service and are pleased you have experienced it. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Brian

How efficient they are in settling debt with creditors.

5 years ago

Reply from Freedom Debt Relief

Brian, you couldn't have said it any better! Your feedback will help others to see that we are productive and trustworthy with helping people with their debt. We're excited to continue to assist you and lead you to be debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Assumption

Freedom debt relief keeps me informed on my progress

5 years ago

Reply from Freedom Debt Relief

Thank you for your 5 star rating! We really appreciate your comments in regards to your debt relief program. Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Verified Customer

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Nancy I. Collins

It has been very helpful and informative to us.

5 years ago

Reply from Freedom Debt Relief

Thank you, Nancy, for your marvelous feedback! We will continue to be with you every step of the way. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Rachel Penha

Great already paid off 2 cards. Very happy

5 years ago

Reply from Freedom Debt Relief

We're celebrating with you on your accounts that have been resolved, Rachel! You will see that you will be debt free sooner than you know it. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Mari Jo Mitchell

Great customer service. Always available to answer any questions I have.

5 years ago

Reply from Freedom Debt Relief

Thank you for your great feedback, Mari! We love to hear that our client services team is helpful and knowledgeable! Please continue to contact us when you have questions regarding your account, you can call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Haley

Complete satisfaction and a very easy process.

5 years ago

Reply from Freedom Debt Relief

Haley, your feedback is much appreciated and rewarding for us! Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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J> Donald Kemrer

so far excellent experience with personnel. Very reassuring

5 years ago

Reply from Freedom Debt Relief

Thank you, J. Donald, for taking time from your day to provide us with positive feedback! We are glad you are part of our program and look forward to continuing to assist you while resolving all enrolled debts. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Pete Brenan

Good, they really care and stay on top of things

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 18th, 2018

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Verified Customer

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Samuel Essay

Very good. Very informed knows how to treat people

5 years ago

Reply from Freedom Debt Relief

Thank you, Samuel, for your inspiring feedback! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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William

The level payment and timely status updates

5 years ago

Reply from Freedom Debt Relief

Thank you, William, for your review and 5-star rating! We're glad you are experiencing the great benefits of the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Albert card

Very good and is doing well with the creditor.

5 years ago

Reply from Freedom Debt Relief

Hello Albert,

Thank you very much for your response. We do our best to save you the most money possible and we would love to have you recommend our program to all of your friends and family. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 1st, 2018

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Verified Customer

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Dave F

They've reduced one of my accounts in half

5 years ago

Reply from Freedom Debt Relief

Congratulations on your savings, Dave! We're happy to hear that you're receiving great settlements! Also, should you have any questions or concerns regarding your account in the future, please contact us by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Anthony GAUCI

They have been helpinmg me for the last couple years get my credit striaght.

5 years ago

Reply from Freedom Debt Relief

We're happy to hear that you're getting the help you deserve, Anthony! Should you have any questions for us regarding your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Gina

They have been great very happy that I am working with them

5 years ago

Reply from Freedom Debt Relief

We're happy to be working with you too, Gina! Our team is committed to helping you through each step of your debt-free journey, so please contact us when you have any questions regarding your account. Give us a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Jeanne-Marie Puccio

Very positive! Very responsive, on top of everything.

5 years ago

Reply from Freedom Debt Relief

We appreciate your great review, Jeanne-Marie! We're looking forward to your continued success and please don't hesitate to contact client services when you have questions regarding your account. We can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us!

Jan. 17th, 2019

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Verified Customer

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Lori Freeman

They work real good trying to solve my financial issues

5 years ago

Reply from Freedom Debt Relief

We're happy to be working with you, Lori! We're also looking forward to helping you reach your financial goals! In the future, please contact us when you have questions regarding your account. We can be reached by calling, (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Paul A Labinski Sr

I feel like I control payments being made

5 years ago

Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Paul! We're glad to be able to provide you with an affordable debt relief option and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020