Name: Freedom Debt Relief
Rating: 4.8

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Verified Customer

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Anonymous

They did not keep me updated very well. They don't call me enough to let me know what's going on.

5 years ago

Reply from Freedom Debt Relief

We're very sorry to hear that you're not pleased with our communication. We will always reach out to you if there is something we need to bring to your attention. We communicate through email, text, phone, and you can chat with us through your client dashboard. If you have any questions for us about your account, you can reach our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 22nd, 2019

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Verified Customer

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Harry Dunnellon, FL

They are in constant contact and they did as advertised and I am very happy.

5 years ago

Reply from Freedom Debt Relief

Hello Harry,

We're so pleased to hear that you are completely satisfied with your program! We really appreciate your great feedback. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2019

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Verified Customer

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Dorothy Perez

The customer support responds to everything and they answer all my questions.

5 years ago

Reply from Freedom Debt Relief

Hello Dorothy,

Thank you for your review. We are very proud of your positive experience with Freedom Debt Relief and our client advocates will continue to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 13th, 2019

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Verified Customer

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Anonymous Porter, TX

They lived up to their word and they more than met my expectations.

5 years ago

Reply from Freedom Debt Relief

Thank you for your review. We care about you at Freedom Debt Relief and we will continue to stay true to our word! We are very confident you will become debt free soon and we wish you the best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Rita

excellent service, two credits have been taken care of so far

5 years ago

Reply from Freedom Debt Relief

Hello Rita,

We appreciate your fantastic feedback. We want to congratulate you on your success so far and we are very excited to see you graduate our program. Keep up the great work, the light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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D. Wills

Excellent customer service support each time I contact them.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review. We are overjoyed to provide the utmost customer service and our highly trained client advocates are happy to answer any questions or concerns you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Verified Customer

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Sole

The best experience, everything is smooth and clear with good results

5 years ago

Reply from Freedom Debt Relief

Hello Sole,

Thank you for sharing your review. We are overjoyed to hear about your experience with Freedom Debt Relief so far and we are hoping the remainder of your program goes smoothly as well. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Lorena

Excellent, they were able to change my due date so it matched my payday.

5 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Lorena. We are glad to assist you with changing your monthly deposit date and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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KathyC

Short time so far but great CS to work with you on any issue.

5 years ago

Reply from Freedom Debt Relief

Hello KathyC,

Thank you very much for your feedback. We are thrilled to hear we have surpassed your expectations of Freedom Debt Relief and we are excited to provide you with phenomenal results. We would love for you to recommend our program to your friends and family! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 15th, 2018

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Verified Customer

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Cindy Cox

So far one settlement. I have been in the program a few months.

5 years ago

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Verified Customer

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Nanjean

Excellent customer service!! Follow up communication is very valuable as well!!

5 years ago

Reply from Freedom Debt Relief

We take pride in having a top tier client services team and your feedback is the validation of our hard work, Nanjean! Please continue to contact us when you have questions regarding your account. Our client services team can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Randy

thank you for organizing and negotiating for us. Glad to be debt free.

5 years ago

Reply from Freedom Debt Relief

You're welcome, Randy! We're happy to help and we're excited to see you reach your financial goals! Keep up the great work and please don't hesitate to contact client services when you have questions regarding your account. Give us a call at (800) 655-6303 or log into your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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melodie norris

It has been great. I like the way i get contacted for approval

5 years ago

Reply from Freedom Debt Relief

We are very happy to hear about your positive experience, Melodie. We are glad to send you outstanding alerts and we are looking forward to seeing you debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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N. Wood

Freedom Debt Relief has always been there for me. And, in a quick, helpful way.

5 years ago

Reply from Freedom Debt Relief

Thank you so much! We are thrilled to receive your 5-star review and we look forward to helping you reach your goals of financial freedom! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Patt Montgomery

Follow through and help you. Good videos and help for your problems.

5 years ago

Reply from Freedom Debt Relief

Hello Patt,

We appreciate your honest feedback. At Freedom Debt Relief, we do our best to assist all of our clients with their accounts. We are very glad to hear you enjoyed our videos and we would recommend continuing using the Client Dashboard. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Kimberly Gomulka

Always very helpful and friendly. They always answer any questions I may have.

5 years ago

Reply from Freedom Debt Relief

We greatly appreciate your positive review, Kimberly! Our team is happy to help when you need it most, so please continue to reach out any time you have questions regarding your account. Our client services team can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 23rd, 2019

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Verified Customer

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Larry

So far GREAT! Customer service has been excellent! Questions always answered

5 years ago

Reply from Freedom Debt Relief

Hello Larry,

We greatly appreciate your review. We are pleased to provide world-class customer service and professionalism through your completion of Freedom Debt Relief. Keep up the great work, success is coming your way soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2019

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Verified Customer

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Ana Ocala, FL

Every time I call they are polite and pleasant to deal with.

5 years ago

Reply from Freedom Debt Relief

We hope this trend continues for you, Ana, as you move closer to graduation. Congratulations on how far you've come in our program! Your debt-free future is just around the corner. Please continue to contact us in client services as other questions come up for you. Thank you for choosing Freedom Debt Relief!

Jan. 18th, 2019

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Verified Customer

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Willard Weatherford, TX

I've missed some calls from them and they do call back, but I think I'd like to be contacted more.

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear of your disappointment in our communication efforts. Please know that we try our best to notify our clients of any important communications regarding their accounts. However, we rely on the use of your client dashboard to keep you up to date regarding your progression and ongoing settlements. You are able to log in and review this information at any time at . We hope our suggestion specifically addresses the concern mentioned. Thank you for choosing Freedom Debt Relief. We appreciate your honest feedback.

Jan. 18th, 2019

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Verified Customer

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Travis Aurora, CO

They're always friendly and knowledgeable on everything that's going on.

5 years ago

Reply from Freedom Debt Relief

Thank you, Travis, for taking the time to leave us a review! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Ron hiam

Representatives are very helpful and have been able to answer any questions I had

5 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Ron! We love to hear that you're getting the assistance you deserve when you need it most! Please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Sadler

Every step has been smooth and has helped me feel better about my finances.

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Apr. 30th, 2018

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Verified Customer

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Dave V

Great for helping pay down my debt, takes some of the pressure off

5 years ago

Reply from Freedom Debt Relief

Dave, our mission is to help people solve their debt problems and become debt free! We're glad you have chosen Freedom Debt Relief as your debt settlement company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Rachel

Great company to work with! Hassle free, they do all the hard work!

5 years ago

Reply from Freedom Debt Relief

Thank you, Rachel, for your incredible feedback! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Kristin Granger

They listen to my needs and helped me get my financial stability back

5 years ago

Reply from Freedom Debt Relief

Kristin, our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Peter King

Tremendous trust worthiness Expert customer service Worthy of all acceptance

5 years ago

Reply from Freedom Debt Relief

Thank you, Peter, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported as we know resolving debt is not easy. Please give us a call at 800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Marilyn Jessie

Knowledgable, Keeps me well informed as the program progresses.

5 years ago

Reply from Freedom Debt Relief

We vow to always keep you informed of your progress, Marilyn! Along the way, you can reach our client services team when you have questions regarding your account by calling, (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Diane Barnett

Everyone has been professional and courteous and very helpful.

5 years ago

Reply from Freedom Debt Relief

We're so pleased to hear that our team has been supportive and kind, Diane! Please continue to contact us when you have questions regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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darrell jackson

You guys all have gotten on the job I have seen fast results

5 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Darrell! We're proud of your progress thus far and we're all looking forward to your next milestone! In the meantime, please don't hesitate to contact client services should you have any questions regarding your account. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Leslie Clark

Wonderful people, very helpful, they made sure I understood every step.

5 years ago

Reply from Freedom Debt Relief

Thank you for your compliments, Leslie! We're here to support you throughout your debt-free journey, so should you have any questions regarding your account, please feel free to contact our client services team. Give them a call at (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Helen Brydon

Very helpful and very kind. Alway ready to answer questions.

5 years ago

Reply from Freedom Debt Relief

It is rewarding to know you feel well supported in our program. We wanted to check in with you to follow up and see how things are going for you now. Congratulations on the progress you've made since enrolling with us! You are doing an amazing job and we want to encourage you to keep it up. Thank you for choosing Freedom Debt Relief to guide you to a debt-free future!

Oct. 30th, 2018

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Verified Customer

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Maryann Ford

I think it's a great company and I almost have one of my accounts payed off!

5 years ago

Reply from Freedom Debt Relief

Congratulations, Maryann! We're proud of your success thus far and we're all looking forward to your next milestone! In the meantime, please don' hesitate to contact us when you have questions regarding your account. Our client services team is always ready to answer your questions or concerns, give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Tammy Herrick

I am very pleased. My first settlement settlement was 55% of balance owed.

5 years ago

Reply from Freedom Debt Relief

Congratulations on your first settlement, Tammy! We're also happy to hear that you're pleased with your savings! We're looking forward to your next milestone and in the meantime please don't hesitate to contact us when you have questions regarding your account. We can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Thomas R. Tickner

Very friendly and professional! My questions are always answered quickly.

5 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Thomas! Our team is committed to helping you through your debt-free journey and we're looking forward to your success! In the future, should you have questions regarding your account, please continue to contact client services. They can be reached by calling (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for choosing Freedom Debt Relief!

Jan. 17th, 2019

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Verified Customer

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Carolina gonzalez

Excellent im happy they are paying faster than other debt group

5 years ago

Reply from Freedom Debt Relief

We're sorry to hear that you had a poor experience in the past with debt resolution. We're glad to hear, however, that you're satisfied with our negotiation efforts. Congratulations on a very successful first year in our program! As we continue to work on settling more balances, keep in mind you can view your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!

Jan. 18th, 2019

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Verified Customer

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Carol Rodriguez

Good website and feedback, communication easy with customer service

5 years ago

Reply from Freedom Debt Relief

We're glad to hear that you are pleased with your client dashboard. It's an even greater reward to know you find communicating with client services relatively easy to do. Thank you for sharing! Please continue to reach out to us in client services with any questions regarding your account or your client dashboard. Thank you for choosing Freedom Debt Relief!

Jan. 18th, 2019

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Verified Customer

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Tina Brickeys, AR

I like my decision to use them very well. They're always courteous.

5 years ago

Reply from Freedom Debt Relief

Hello, Tina! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Verified Customer

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Mary

Customer service always contacts me, every day they send me an email.

5 years ago

Reply from Freedom Debt Relief

Hello, Mary! We appreciate you taking the time to leave us a review! Our team always keeps our clients informed of their program progress and we're always here for you! If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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James Eden Prairie, MN

I am happy with the way that they follow up on your progress.

5 years ago

Reply from Freedom Debt Relief

This is amazing, James! We are so thrilled to have you apart of Freedom Debt Relief and we are very glad to communicate with you regarding your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Kathy

Everyone has been professional and personable. I have never felt judged!

5 years ago

Reply from Freedom Debt Relief

We're always happy to help, Kathy! Any time you have questions please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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46761

very good with the exception of having to stretch the payments out longer

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review. At Freedom Debt Relief, we have your best interest in mind and if you would like to speed up your structured settlement one of our highly trained customer advocates would be happy to assist you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Victoria Fowler

Very very happy with them.Everytime I Call I get answer right away.

5 years ago

Reply from Freedom Debt Relief

Thank you, Victoria, for your pleasant review. We do our best to provide you with exemplary customer service and we are so happy you have had a wonderful experience with Freedom Debt Relief thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Martha Redsecker

extremely helpful via communications. seervices well explained.

5 years ago

Reply from Freedom Debt Relief

We appreciate your positive review, Martha! We're thrilled to hear that you're pleased with our services and we're looking forward to maintaining these great expectations throughout your program. Also, don't forget that we have an awesome client services team that's always ready to answer any questions you have along the way. Give them a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 9th, 2019

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Verified Customer

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Nichole S

The people who work there are very knowledgeable and they're not rude.

5 years ago

Reply from Freedom Debt Relief

We try to provide the very best customer service to our clients, Nicole. It's rewarding to know you've had nothing but positive experiences when communicating with client services. Please continue to reach out to us with any questions regarding your account. We're here 7 days a week to support you on this journey! Thank you for being the best part of Freedom Debt Relief.

Jan. 8th, 2019

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Verified Customer

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Kent Fostoria, OH

The customer support has been there for everything I needed.

5 years ago

Reply from Freedom Debt Relief

We're glad you feel so supported with us, Kent. Please continue to contact us with any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief as a guide to financial independence.

Jan. 8th, 2019

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Verified Customer

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Derrick Burbank, CA

They are very efficient. They are very understanding and they get the job done.

5 years ago

Reply from Freedom Debt Relief

We're proud of the work we do and we're excited to be working with you, Derrick! In the future, should you have any questions or concerns, give us a call at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 8th, 2019

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Verified Customer

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Nancy Zanesville, OH

The customer representatives are courteous. It was a successful program.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review, Nancy! We take pride in having a knowledgeable and caring team that's always ready to help you! Please don't hesitate to contact us when you have questions regarding your account, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 8th, 2019

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Verified Customer

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Rebecca Oneil Ellwood City, PA

It's more affordable and they're always quick to help you with your problem.

5 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Verified Customer

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Catherine Las Vegas, NV

I think they're efficient and effective. They're very punctual and follow up.

5 years ago

Reply from Freedom Debt Relief

Hello Catherine,

Thank you for your positive response. At Freedom Debt Relief, we have your best interest in mind and we are glad to inform you of any new changes with your account. The light at end of the tunnel is coming soon, keep up the excellent work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019

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Verified Customer

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Joanna Piggott, AR

The representatives are just wonderful. It's working out great.

5 years ago

Reply from Freedom Debt Relief

Hello Joanna,

Thank you for your honest feedback. We strive to provide all of our clients with the utmost customer service and professionalism and we are very glad to demonstrate this so far. Your graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 3rd, 2019