Name: Freedom Debt Relief
Rating: 4.7

star star star star star

Louis Romano Saint Johnsville, NY

Care about my concerns and they act accordingly. After just a couple of short months, they have already negotiated my first settlement. Great to work with.

10 years ago

star star_border star_border star_border star_border

Jamie W Dallas, TX

At the beginning of the program, I had a great experience with Freedom. Towards the end I saved enough money to pay off the remaining balances. So I called in April 2015 and asked for a payoff, I submitted the funds to pay off all the debt. After a few weeks I called back and they said that they were paying off the debts and had a few scheduled in May. So, I called back in June and they did not have enough money in the account to pay off all the accounts. The agent asked if I could send in a little extra to make sure it was covered and anything extra would come back to me. I was a little upset but I sent a additional draft. Now while all of this was happening, they had stopped automatic draft until they started again in Aug. I was really upset because I was told they were not going to take any more money. I called them again, this time real upset, they said that they needed more money and they took it from the draft. I told them they had gave me 2 payoffs amounts and I was wanting a full refund on what they drafted from my account. Well, they said that a Manager would call me but they never did. So, today I checked the website and it said all accounts have been paid. I called them and asked to close the account. They said it would take a few days to get it processed. Well, we will see if this is over! I will be reporting their doing to the Better Business Bureau after I get refunded. In all I feel like was was punished for paying off early and they wanted to make up some of that money. I would not recommend anyone from using them because of the problems I've had since April.

10 years ago

star star_border star_border star_border star_border

Cesar Ramirez Houston, TX

We have been enrolled for 9 months now and so far we are dissapointed. Everytime we call in we get a different person that seems to not be familiar with our account. We have faxed and emailed paperwork numerous times and even though we have confarmation that they received it, they can never find it. We have paid over 4,000 dollars so far and they settled one account for a little over 2,000 dollars and somehow we only have 481 dollars left on our account. Would not recommend this company unless they do something to turn things around for us, if they do I will repost review. I feel most of the reviews here are fake and mine is the only one written by a real customer.

10 years ago

star star star star star

karen Las Animas, CO

You have been awesome and very helpful so far.Everybody has been nice that I talk to and takes the time to explain everything. Thanks for all the hard work. Karen

10 years ago

star star star star star

David Longview, TX

Energetic and motivated consultants that genuinely work to understand and resolve problems. Not a hint of judging me, just sincere efforts to get it resolved.

10 years ago

star star star star star

Cheryl Bellefonte, PA

Awesome, they have really helped me. I have been in financial debt since November 2014. One of my debts had been resolved. Everyone there is amazing, kind and patience.

10 years ago

star star_border star_border star_border star_border

Dee Denver, CO

I have been with the program going on three years. I am very disappointed in how long all of this is taking. I can guarantee you that if I had known what I know today I would not have gone with this company. At first they were great and that's how they want you to see them. But just wait! Furthermore they are terrible communicators, and some of their CS reps are down right rude. They lied to me and failed to follow up with a situation after I made several attempts to ask them to follow up. I was told that they were in contact with the lawyer who was threatening me, but come to find out they never even made contact until I was threatened with garnishment...then all of sudden they were on top of it and pretended to be my hero! Yes I did get a couple of debts cut down...but not what I expected. It also has taken way over the amount of time they had originally told me it would take. Overall, I would not recommend this company.

10 years ago

star star star_border star_border star_border

Summer Little Rock, AR

Been in the program since Jan, 1 of 7 accounts resolved. I wish I knew more about what else was going on with the other accounts.The site always says in negotations. Really? ok tell me more. customer service is a little hit and miss. but always pleasant. Its not good speaking to somone who has to read through your file to answer a question, and when you call back later for more information your given a completly different answer from a completly different person. It gets a little confusing. Im still keeping my fingers crossed all this goes smoothly, and this company does as it adverstises.

10 years ago

star star_border star_border star_border star_border

jim North Port, FL

i could not recommend a good word about how we have been treated with respect to the agreement we made with freedom financial. 5 months ago we were in financial trouble but we're keeping bills paid up to date without a late payment or anything . 5 months later our creditors have not been paid a penny, they have not even been contacted to negotiate, something we were told had already been established. Without sending any payment of any kind to our creditors our credit reports show late payments longer than 120 days ,creating delinquent accounts. Credit scores went from low 700 to mid to low 500. We could not get a prepaid credit card with credit like this that this company created. We take full responsibility for the financial situation and went for help to end up with our credit completely destroyed. I have ask that freedom financial do what is needed to write letters and give these creditors the contract agreement and hope since we have cancelled the agreement we can do our own negotiations with these creditors. So far all we contacted are willing to work with us in unbelievable ways. Getting a company like freedom financial to help you is a chance you will end up like us , ruined. Try working with your creditor on your own , you will get a better deal and know what is happening. We did not become aware our creditors had not been paid or contacted 4 months after we signed the agreement. Don't believe the percentage comparison, l posted a 0 rating and it did not change there percentage advertising.

10 years ago

star star star star star_border

Larry Landry Pierre Part, LA

Experience for the most part is very, very good. First debt took a little longer than I expected to settle, but hopefully the remaining debts will be paid off at a steady pace.

10 years ago

star star star star star_border

Maria Granados Lehigh Acres, FL

It feels good to see at least one resolved ,can't wait for the next one. This is a big sacrifice for me ,but it will be great to be dept. free . Thank You

10 years ago

star star_border star_border star_border star_border

Diane Macomb, MI

The most coniving evil company I have worked with. They lied to me and forced me into Bankrruptcy. I had 5 accounts to settle. In the year I was in the program, which I was refered through Primerica who owns the Company. I was being sued by 2 of the accounts and hired an attorney through them in my state. The attorney never meet with us or informed us of anything. The attorney set up hearings for the court dates and didn't show for either one, or inform us that ended in default judgements. Still unaware what happened we were served with a collection of our assets and frozen bank accounts. Called everyone from the hired attorney, Primerica and FDR for 5 days begging for help. All they told me is they are working on it and the creditors didn't return their calls. Why would they the creditors already had a default judgement. The end result was that our car was reposseded and was forced to file Chapter 13. Now we are paying double in court fees and filing and another lawyer. Our credit is ruined and not one person would help us. We were dropped as soon as we fell through the cracks. They collected over $8,500 in one year and not ONE ACCOUNT was settled. I'm not done with them. I will get my justice one way or another. They financially ruined us for our retirement. We are left with almost nothing. Shame on Primerica, Freedom Debt Relief and the their Law Firm. They are all liars and scam artists. They strung us along and never thought what they have done.

10 years ago

star star star star star

Carol Allentown, PA

I couldn't be happier. FDR made a bad situation tolerable, asking often if I needed anything, understood the process, etc. I have so appreciated the personal attention

10 years ago

star star_border star_border star_border star_border

Helein!! Los Angeles, CA

I enrolled in the program back in February 2015. I set up a monthly payment every 8th of the month, 2 weeks b4 the 8th I decided to change the payments for the 3th of the month, When I made the changes they reassure me everything was going great, a couple weeks later I checked my bank statement, I've noticed that the money still was in my account. I called and they inform me do to the changes I previously made. automatically put me behind the program, They should it inform me when I made the changes, so my first payment was collected in March, now it has been 4 month in the program with 2 month payment, and no progress of any kind, the collectors call me every day I had send collectors letters to them, they told me they will going to make the first offer but nothing has done yet! someone told me it might take at least 6 month for them to start making offers in the mean while late fees and over limits fees are accumulating. I don't know if I made the right decision to enroll with them!! The other issue I have they never call me, I have to call them to see how is everything is well!! it doesn't make sense to me why are the waiting so long to start making offers. I enrolled in the program with 25k but the time the start making offers I will be 30k deep in debt with late and over limit fees !!

10 years ago

star star star star star

Dale Swisher Dayton, OH

I would like to Thank everyone at Freedom for their hard work in helping me and my family become dept free. Once again thank you so much for an awesome job that you do.

10 years ago

star star star star star

Sonya Beatty Columbus, OH

The name says it all "Freedom Debt Relief" I can breathe! Great team. Keeping me informed every step of the way! I love it. I recommend them to everyone I know!

10 years ago

star star star star star

Jacqueline M. Baker Brewster, MA

I have had the best experience with Freedom Debt. They were are kind and caring. They treat you as a person and not just a number. I would highly refer them to anyone.

10 years ago

star star_border star_border star_border star_border

Mercedes Joplin, MO

I started with them in August and have only had 1/7 settled. The only reason it was settled was because of collections. If it hadn't gone to collections Id still be waiting which I think is ridiculous! I just settled with one of my debtors and settled myself for 50%. When I called freedom to let them know I need to drop that account they told me to send a fax. Why do I have to justify my actions!? You guys are sitting around collecting your money while my accounts are going to collections and getting sued by these companies. There's so much mixed information from every representative you call. I do not recommend this company at all!!!

10 years ago

star star star star_border star_border

chad derouen LA

I'm pleased with the progression. I thought that we would be closer to settling with all creditors. Hopefully we can settle soon so my credit score can return to where it was. Other creditors are lowering my cc availability due to the non payment on the accounts that are under review.

10 years ago

star star_border star_border star_border star_border

james norman Los Angeles, CA

So far it's ok but not great I would have gave a 10 but lacking communication on your part , I was ked to right a letter for confirming I wanted an account added and was told just take a pic and email it and countess weeks or I think was a month went by i had been calling and calling and asked about the account being added said was still in review and finally got a curtious, call I asked about it and was said it didn't work it needed to be faxed and I never got no phone call or email in regards , i could have taken care of this matter long ago , still waiting to here back from you about the new account being added to the program

10 years ago

star star_border star_border star_border star_border

Cherlyn Fresno, CA

Worst most unprofessional company I have ever dealt with! They prey on people in financial trouble promising deep write offs. Doesn't happen. Some were less than the 21% fees they charge. Top it off, they have you change your address to theirs and now all my 1099s were mailed there and they have yet to forward them to me. It is March 10, 2015. I called and they say they never received them. Interesting that 5 creditors verify Freedom's address as where they were sent and they haven't received them? Not a coincidence. DO NOT USE THIS COMPANY!!! Call your creditors and negotiate your own settlements. That is what I ended up doing when I had multiple legal suits filed against me due to Freedom not contacting certain creditors as promised.

10 years ago

star star star star star_border

daniel Grandville, MI

Have been very satisfied with them ,took care of one of my debts within first couple of months! They continuously keep in touch with me monthly if I have any questions and always are very helpful!

11 years ago

star star star star star_border

BRENDA RAMIREZ New Orleans, LA

Freedom Debt Relief has lifted a heavy weight off my shoulders. Sign up ans customer communications is excellent. I'm not done with the program yet which is why I rated an 8

11 years ago

star star star star star_border

Frances Nyack, NY

I am really happy as of now. They have settled one of my accounts. Also I am looking forward to another excellent settlements to my another accounts. Very professional with dealing with them

11 years ago

star star star star star

Dan

I like freedom because it gives my freedom back

2 months ago

Reply from Freedom Debt Relief

Hi Dan,

Thank you for sharing your feedback! We're so glad to hear that Freedom Debt Relief is helping you feel like you’re getting your freedom back—that’s exactly what we strive for.

Thank you for choosing Freedom Debt Relief!

Dec. 5th, 2025

star star star star star

Gonzalo Delacruz

Stress relievers!! Freedom Debt was the way to go for me

3 months ago

Reply from Freedom Debt Relief

Gonzalo,

Thank you for sharing your experience! We are truly delighted to hear that Freedom Debt Relief has been a stress reliever for you. That is exactly what we strive to achieve for every client.
We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We’re elated to be able to assist you along your debt-free journey.

Thank you for being a valued client of Freedom Debt Relief

Dec. 3rd, 2025

star star star star star

KATHY GRIFFIN

I have no dislikes about FDR. Service is great

3 months ago

Reply from Freedom Debt Relief

Hi Kathy,
We truly appreciate you taking the time to share your feedback! Knowing that you have no dislikes and consider our service great is the highest compliment we can receive. We’re happy to have you as a valued client. Thank you for choosing Freedom debt relief!

Dec. 3rd, 2025

star star star star star

Amos Washington

Great service in all facts about freedom debt

3 months ago

Reply from Freedom Debt Relief

Hi Amos,

We’re so glad to hear you’re pleased with our service! Thank you for trusting us to help you on your journey to financial freedom.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

check_circle

Verified Customer

star star star star star_border

Sarah

They seem to really want to help me out of excessive debt.

5 months ago

Reply from Freedom Debt Relief

Thank you Sarah, for taking the time to leave us a review!
We’re thrilled to hear about your experience and so happy to hear how much we have helped alleviate the stress you were experiencing. We’ll always have your back.
Thank you for being a valued client of Freedom Debt Relief!

Aug. 27th, 2025

check_circle

Verified Customer

star star star star star_border

James Jaye

A mistake was made on one of the companies.

6 months ago

Reply from Freedom Debt Relief

Thank you James Jaye, for taking the time to leave us a review!
Our team takes pride in providing world-class customer service to our clients. We look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!

Aug. 11th, 2025

check_circle

Verified Customer

star star star star star_border

Gonzalo Garcia Jr

I had worked with them before, and they worked ok

6 months ago Edited November 8, 2025

Reply from Freedom Debt Relief

Hi Gonzalo Garcia Jr,

Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!

Jul. 24th, 2025

star star star star star_border

Rachel Pletke Osseo, MN

Ther company is good about communications and answering questions. However, I think they should be more informative about how this type of program affects your credit score and how you are responsible for discharged debt at tax time.

3 years ago

Reply from Freedom Debt Relief

We strive to provide quality customer care, Rachel. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

star star star star star

Carolyn Hazleton, PA

When I researched debt relief companies I found this one to be top rated. Reaching out to customer service to ask questions was very easy and they answered all my questions and concerns.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Carolyn. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

star star star star_border star_border

Mike D Hyattsville, MD

I contacted this company about helping to get my interest rates reduced. They told me they would, but after 25 days had only contacted two of my creditors. When I called to find out what was going on they said they normally wait until people are 3 months behind and then are able to negotiate reduced rates or get debt forgiveness. I explained that was not what I wanted and we parted ways amicably. I would not recommend them because they did not do what they said they would do.

4 years ago

Reply from Freedom Debt Relief

Mike, thank you for your feedback. Settlements and negotiations are dependent on accumulating sufficient funds in order to settle the debt, which takes time. We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it.

Nov. 10th, 2021

star star star star star_border

G Miami, FL

It sounds like a great idea ,right? Well, almost they did help to lower my payout but with their fee it wasn't as much as the company had me believe it would be .bottom line make sure you have enough debt to justify making another payment to lower it.

4 years ago Edited June 5, 2023

Reply from Freedom Debt Relief

A truly wonderful review. Thanks for sharing!

Dec. 23rd, 2025

star star star star_border star_border

Kenneth Brooks Madison, AL

We were trying to get out of our timeshare and called the timeshare freedom debt company to assist. They were charging $3k and the other company we were thinking about using, was going to charge us $7k. Needless to say, we went to the timeshare site and saw a link to get out of the timeshare that would only cost $1k. We went the route of $1k and actually got out of the timeshare. I was disappointed that the freedom debt company did not mention for us to check that out, but i guess they are in business to make money.

4 years ago

Reply from Freedom Debt Relief

Hi Kenneth, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2021

star star star star star

Shirley Okada

Customer agents are very professional, thorough and patient.

3 months ago

Reply from Freedom Debt Relief

Hi Shirley,

We’re so glad to hear that our team has made a positive impression with their professionalism and support! Thank you for recognizing their efforts — we’re here to help you every step of the way.

Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2025

star star star star star

Lacheena Carothers

4 months ago

Reply from Freedom Debt Relief

Thank you so much, Lacheena! We truly appreciate you trusting Freedom Debt Relief to help guide you through this important financial journey. Our team is dedicated to supporting you every step of the way, making the process as smooth and stress-free as possible. It means a lot to us to hear that you’re feeling confident and hopeful about your path to financial freedom. We’re honored to be part of your story and look forward to helping you achieve lasting relief and peace of mind! If you ever have questions or need support, we’re always here for you.

Oct. 17th, 2025

star star star star star

Jeff Brown

I like Freedom Debt Relief because they handle everything for me.

4 months ago

Reply from Freedom Debt Relief

Thank you, Jeff! We're so glad to take the stress off your shoulders — we've got your back!

Oct. 17th, 2025

star star star star star_border

guillermo williams

I like and appreciate the fact that they are helping me to achieve financial freedom

4 months ago

Reply from Freedom Debt Relief

Thank you, Guillermo! We're so glad to be part of your journey to financial freedom!

Oct. 17th, 2025

star star star star star

Michael Romero

They are doing a great job on getting are bills resolved for a lot less.

5 months ago

Reply from Freedom Debt Relief

Michael Romero, We’re excited about your first settlement and happy to see you're satisfied with the progress so far. If you have any questions, feel free to reach out to our member services team at (800) 655-6303 or support@freedomdebtrelief.com

Oct. 1st, 2025

star star star star star

Jack Caudle

Great customer service thank you so much for all your support and help

5 months ago

Reply from Freedom Debt Relief

Jack Caudle, Thank you for sharing your experience with us. We're glad to hear you're happy with the progress of your program! At FDR, we strive to ensure our members stay on track and feel supported. Please don’t hesitate to contact our customer service team at (800) 655-6303 or support@freedomdebtrelief.com if you need any further assistance.

Oct. 1st, 2025

star star star star star

Cheryl Harms

Excellent customer service! Answered my concerns with an immediate resolution

5 months ago Edited September 3, 2025

Reply from Freedom Debt Relief

Cheryl Harms, we appreciate you taking the time to leave us a review!
Our clients are our top priority, and we’re thrilled to hear about your positive experience. We’ll always be right by your side.
Thank you for being a valued client of Freedom Debt Relief!

Sep. 5th, 2025

star star star star star

benito bennie & monte

5 months ago

Reply from Freedom Debt Relief

Benito Bennie & Monte, we cannot tell you how elated we are to hear about your experience!
We applaud every client who takes the first step toward becoming debt-free. It takes courage, and we’re honored to be part of your journey.
Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2025

star star star star star

Nancy Gifford

I really appreciate working with Freedom Debt Relief. The process works!!!

5 months ago

Reply from Freedom Debt Relief

Nancy Gifford, we cannot tell you how elated we are to hear about your experience!
We applaud every client who takes the first step toward becoming debt-free. It takes courage, and we’re honored to be part of your journey.
Thank you for choosing Freedom Debt Relief!

Sep. 5th, 2025

star star star star star_border

Wanda E Buchanan

Still didn't have everything explained to me. But I am still program i want to get out of debt.

5 months ago

Reply from Freedom Debt Relief

Hello Wanda E Buchanan,
We’re elated to be able to assist you along your debt-free journey. Our team takes pride in providing world-class customer service to our clients. We look forward to your brighter financial future!
Thank you for choosing Freedom Debt Relief!

Aug. 27th, 2025

check_circle

Verified Customer

star star star star star

David

I liked your performance and your specialty

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, David!

Apr. 29th, 2025

check_circle

Verified Customer

star star star star star

peter clarke

freedom debt relief is the best I will a

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, Peter!

Apr. 29th, 2025

check_circle

Verified Customer

star star star star star

Gregory Jackson

I appreciate the update on my account. Greg Jackson

10 months ago

Reply from Freedom Debt Relief

Thank you for your review, Gregory!

Apr. 30th, 2025

check_circle

Verified Customer

star star star star star

Tammy Shipler

Like how they can help me out with everything

10 months ago

Reply from Freedom Debt Relief

Hi Tammy, thank you for sharing your experience with us!

Apr. 30th, 2025