Name: Freedom Debt Relief
Rating: 4.8

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Vicki Young Miamisburg, OH

I have also been having problems logging into my client portal. I just gain access to my account today. I signed up on 7/16/2015 and just now gain access. I am starting to get very frustrated with all the phone calls from creditor that they have promised will stop. They told me that they have sent letter to all my creditors, but I am started to doubt it.

11 years ago

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Louis Romano Saint Johnsville, NY

Care about my concerns and they act accordingly. After just a couple of short months, they have already negotiated my first settlement. Great to work with.

11 years ago

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Jamie W Dallas, TX

At the beginning of the program, I had a great experience with Freedom. Towards the end I saved enough money to pay off the remaining balances. So I called in April 2015 and asked for a payoff, I submitted the funds to pay off all the debt. After a few weeks I called back and they said that they were paying off the debts and had a few scheduled in May. So, I called back in June and they did not have enough money in the account to pay off all the accounts. The agent asked if I could send in a little extra to make sure it was covered and anything extra would come back to me. I was a little upset but I sent a additional draft. Now while all of this was happening, they had stopped automatic draft until they started again in Aug. I was really upset because I was told they were not going to take any more money. I called them again, this time real upset, they said that they needed more money and they took it from the draft. I told them they had gave me 2 payoffs amounts and I was wanting a full refund on what they drafted from my account. Well, they said that a Manager would call me but they never did. So, today I checked the website and it said all accounts have been paid. I called them and asked to close the account. They said it would take a few days to get it processed. Well, we will see if this is over! I will be reporting their doing to the Better Business Bureau after I get refunded. In all I feel like was was punished for paying off early and they wanted to make up some of that money. I would not recommend anyone from using them because of the problems I've had since April.

11 years ago

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Cesar Ramirez Houston, TX

We have been enrolled for 9 months now and so far we are dissapointed. Everytime we call in we get a different person that seems to not be familiar with our account. We have faxed and emailed paperwork numerous times and even though we have confarmation that they received it, they can never find it. We have paid over 4,000 dollars so far and they settled one account for a little over 2,000 dollars and somehow we only have 481 dollars left on our account. Would not recommend this company unless they do something to turn things around for us, if they do I will repost review. I feel most of the reviews here are fake and mine is the only one written by a real customer.

11 years ago

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karen Las Animas, CO

You have been awesome and very helpful so far.Everybody has been nice that I talk to and takes the time to explain everything. Thanks for all the hard work. Karen

11 years ago

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David Longview, TX

Energetic and motivated consultants that genuinely work to understand and resolve problems. Not a hint of judging me, just sincere efforts to get it resolved.

11 years ago

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Cheryl Bellefonte, PA

Awesome, they have really helped me. I have been in financial debt since November 2014. One of my debts had been resolved. Everyone there is amazing, kind and patience.

11 years ago

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Dee Denver, CO

I have been with the program going on three years. I am very disappointed in how long all of this is taking. I can guarantee you that if I had known what I know today I would not have gone with this company. At first they were great and that's how they want you to see them. But just wait! Furthermore they are terrible communicators, and some of their CS reps are down right rude. They lied to me and failed to follow up with a situation after I made several attempts to ask them to follow up. I was told that they were in contact with the lawyer who was threatening me, but come to find out they never even made contact until I was threatened with garnishment...then all of sudden they were on top of it and pretended to be my hero! Yes I did get a couple of debts cut down...but not what I expected. It also has taken way over the amount of time they had originally told me it would take. Overall, I would not recommend this company.

11 years ago

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Summer Little Rock, AR

Been in the program since Jan, 1 of 7 accounts resolved. I wish I knew more about what else was going on with the other accounts.The site always says in negotations. Really? ok tell me more. customer service is a little hit and miss. but always pleasant. Its not good speaking to somone who has to read through your file to answer a question, and when you call back later for more information your given a completly different answer from a completly different person. It gets a little confusing. Im still keeping my fingers crossed all this goes smoothly, and this company does as it adverstises.

11 years ago

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jim North Port, FL

i could not recommend a good word about how we have been treated with respect to the agreement we made with freedom financial. 5 months ago we were in financial trouble but we're keeping bills paid up to date without a late payment or anything . 5 months later our creditors have not been paid a penny, they have not even been contacted to negotiate, something we were told had already been established. Without sending any payment of any kind to our creditors our credit reports show late payments longer than 120 days ,creating delinquent accounts. Credit scores went from low 700 to mid to low 500. We could not get a prepaid credit card with credit like this that this company created. We take full responsibility for the financial situation and went for help to end up with our credit completely destroyed. I have ask that freedom financial do what is needed to write letters and give these creditors the contract agreement and hope since we have cancelled the agreement we can do our own negotiations with these creditors. So far all we contacted are willing to work with us in unbelievable ways. Getting a company like freedom financial to help you is a chance you will end up like us , ruined. Try working with your creditor on your own , you will get a better deal and know what is happening. We did not become aware our creditors had not been paid or contacted 4 months after we signed the agreement. Don't believe the percentage comparison, l posted a 0 rating and it did not change there percentage advertising.

11 years ago

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Larry Landry Pierre Part, LA

Experience for the most part is very, very good. First debt took a little longer than I expected to settle, but hopefully the remaining debts will be paid off at a steady pace.

11 years ago

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Maria Granados Lehigh Acres, FL

It feels good to see at least one resolved ,can't wait for the next one. This is a big sacrifice for me ,but it will be great to be dept. free . Thank You

11 years ago

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Diane Macomb, MI

The most coniving evil company I have worked with. They lied to me and forced me into Bankrruptcy. I had 5 accounts to settle. In the year I was in the program, which I was refered through Primerica who owns the Company. I was being sued by 2 of the accounts and hired an attorney through them in my state. The attorney never meet with us or informed us of anything. The attorney set up hearings for the court dates and didn't show for either one, or inform us that ended in default judgements. Still unaware what happened we were served with a collection of our assets and frozen bank accounts. Called everyone from the hired attorney, Primerica and FDR for 5 days begging for help. All they told me is they are working on it and the creditors didn't return their calls. Why would they the creditors already had a default judgement. The end result was that our car was reposseded and was forced to file Chapter 13. Now we are paying double in court fees and filing and another lawyer. Our credit is ruined and not one person would help us. We were dropped as soon as we fell through the cracks. They collected over $8,500 in one year and not ONE ACCOUNT was settled. I'm not done with them. I will get my justice one way or another. They financially ruined us for our retirement. We are left with almost nothing. Shame on Primerica, Freedom Debt Relief and the their Law Firm. They are all liars and scam artists. They strung us along and never thought what they have done.

11 years ago

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Carol Allentown, PA

I couldn't be happier. FDR made a bad situation tolerable, asking often if I needed anything, understood the process, etc. I have so appreciated the personal attention

11 years ago

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Helein!! Los Angeles, CA

I enrolled in the program back in February 2015. I set up a monthly payment every 8th of the month, 2 weeks b4 the 8th I decided to change the payments for the 3th of the month, When I made the changes they reassure me everything was going great, a couple weeks later I checked my bank statement, I've noticed that the money still was in my account. I called and they inform me do to the changes I previously made. automatically put me behind the program, They should it inform me when I made the changes, so my first payment was collected in March, now it has been 4 month in the program with 2 month payment, and no progress of any kind, the collectors call me every day I had send collectors letters to them, they told me they will going to make the first offer but nothing has done yet! someone told me it might take at least 6 month for them to start making offers in the mean while late fees and over limits fees are accumulating. I don't know if I made the right decision to enroll with them!! The other issue I have they never call me, I have to call them to see how is everything is well!! it doesn't make sense to me why are the waiting so long to start making offers. I enrolled in the program with 25k but the time the start making offers I will be 30k deep in debt with late and over limit fees !!

11 years ago

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Dale Swisher Dayton, OH

I would like to Thank everyone at Freedom for their hard work in helping me and my family become dept free. Once again thank you so much for an awesome job that you do.

11 years ago

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Sonya Beatty Columbus, OH

The name says it all "Freedom Debt Relief" I can breathe! Great team. Keeping me informed every step of the way! I love it. I recommend them to everyone I know!

11 years ago

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Jacqueline M. Baker Brewster, MA

I have had the best experience with Freedom Debt. They were are kind and caring. They treat you as a person and not just a number. I would highly refer them to anyone.

11 years ago

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Mercedes Joplin, MO

I started with them in August and have only had 1/7 settled. The only reason it was settled was because of collections. If it hadn't gone to collections Id still be waiting which I think is ridiculous! I just settled with one of my debtors and settled myself for 50%. When I called freedom to let them know I need to drop that account they told me to send a fax. Why do I have to justify my actions!? You guys are sitting around collecting your money while my accounts are going to collections and getting sued by these companies. There's so much mixed information from every representative you call. I do not recommend this company at all!!!

11 years ago

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chad derouen LA

I'm pleased with the progression. I thought that we would be closer to settling with all creditors. Hopefully we can settle soon so my credit score can return to where it was. Other creditors are lowering my cc availability due to the non payment on the accounts that are under review.

11 years ago

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james norman Los Angeles, CA

So far it's ok but not great I would have gave a 10 but lacking communication on your part , I was ked to right a letter for confirming I wanted an account added and was told just take a pic and email it and countess weeks or I think was a month went by i had been calling and calling and asked about the account being added said was still in review and finally got a curtious, call I asked about it and was said it didn't work it needed to be faxed and I never got no phone call or email in regards , i could have taken care of this matter long ago , still waiting to here back from you about the new account being added to the program

11 years ago

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Cherlyn Fresno, CA

Worst most unprofessional company I have ever dealt with! They prey on people in financial trouble promising deep write offs. Doesn't happen. Some were less than the 21% fees they charge. Top it off, they have you change your address to theirs and now all my 1099s were mailed there and they have yet to forward them to me. It is March 10, 2015. I called and they say they never received them. Interesting that 5 creditors verify Freedom's address as where they were sent and they haven't received them? Not a coincidence. DO NOT USE THIS COMPANY!!! Call your creditors and negotiate your own settlements. That is what I ended up doing when I had multiple legal suits filed against me due to Freedom not contacting certain creditors as promised.

11 years ago

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daniel Grandville, MI

Have been very satisfied with them ,took care of one of my debts within first couple of months! They continuously keep in touch with me monthly if I have any questions and always are very helpful!

11 years ago

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BRENDA RAMIREZ New Orleans, LA

Freedom Debt Relief has lifted a heavy weight off my shoulders. Sign up ans customer communications is excellent. I'm not done with the program yet which is why I rated an 8

11 years ago

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Frances Nyack, NY

I am really happy as of now. They have settled one of my accounts. Also I am looking forward to another excellent settlements to my another accounts. Very professional with dealing with them

11 years ago

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Nem Oklahoma City, Oklahoma

I like that it works for me. That is all.

2 months ago

Reply from Freedom Debt Relief

Thanks for sharing, Nem! At the end of the day, getting results for you is what matters most. We're glad to have you with us!

Aug. 24th, 2026

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Paula Rocha Windermere, Florida

Just beginning. So good so far. Looking forward to resolution

3 months ago

Reply from Freedom Debt Relief

Keep that focus! You're closer every single day.

Aug. 5th, 2026

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Teresa Skipper Jacksonville, Florida

Great people. Love Sam as he excited all very well

3 months ago

Reply from Freedom Debt Relief

What a Tremendous review! This is what we love to hea

Aug. 5th, 2026

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Indy Guy Greenwood, Indiana

Very helpful and professional. Easy to work with.

3 months ago

Reply from Freedom Debt Relief

That’s great to hear! We are cheering you on as you continue your commitment to becoming debt-free!

Aug. 5th, 2026

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Ashley Neal St Louis, Missouri

Ive just started freedom and they have save me so much

3 months ago

Reply from Freedom Debt Relief

Hi Ashley, thank you for sharing your experience! We are so glad to hear that you’re already seeing great savings so early on in your journey with us. Welcome to the program—our team is here to support you every step of the way toward financial freedom!

Jul. 7th, 2026

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Erik Leiva Daly City, California

If i would have know how long it would take to get things rolling I would have not signed up for this.

3 months ago

Reply from Freedom Debt Relief

Thank you Erik, for your interest in our program. Please give us a call at (800) 655-6303 for more information about our services.

- Freedom Debt Relief

Jul. 7th, 2026

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Verified Customer

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Sharen

I needed help with my debts, was do able

7 months ago

Reply from Freedom Debt Relief

Hi Sharen,

Thank you for sharing your experience! We’re glad to hear that our program made tackling your debts manageable and doable. Helping our clients regain control of their financial situation is exactly what we strive for, and we’re happy to have been able to support you.

Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com

Mar. 17th, 2026

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Verified Customer

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Timothy

It was costly to me. But happy it’s done with.

7 months ago

Reply from Freedom Debt Relief

Hi Timothy,

Thank you for sharing your experience. We understand that resolving debt can feel like a significant investment, but we’re glad to hear that you’re happy to have completed the program and reached this milestone. Your perseverance is something to be proud of, and we’re grateful to have supported you along the way.

Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2026

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Verified Customer

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William

I am early in my journey, but am fairly pleased so far.

8 months ago

Reply from Freedom Debt Relief

Hi William,

Thank you for sharing your feedback! We’re glad to hear that your experience has been positive so far. Starting the journey can feel like a big step, and we’re honored to be alongside you.

Please know that our team is here to support you every step of the way. If you ever have questions or need assistance, don’t hesitate to reach out.

The Freedom Debt Relief Team

Feb. 18th, 2026

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Verified Customer

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Karif

I seen the results they can help produce.

8 months ago

Reply from Freedom Debt Relief

Hello Karif, thank you for sharing your feedback! We’re glad to hear that you’ve seen the results our program can help produce. It’s rewarding to know our services are making a positive difference.

We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com

Mar. 4th, 2026

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Verified Customer

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Randall

Seem like they care .......what more can I say !!

8 months ago

Reply from Freedom Debt Relief

Thank you for your feedback, Randall! We’re glad to hear that you feel our team cares and is supporting you throughout your debt relief journey. Providing attentive and compassionate service is very important to us, and we’re happy it’s making a difference for you.

Thank you for choosing FDR and if you have any questions please call 800-655-6303

Feb. 17th, 2026

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Jeffrey Carter

No Representatives were very professional they explain everything to me how the system work and how I will pay and what I need to do to improve and how my credit score will go up once I once the payments are being made

1 year ago

Reply from Freedom Debt Relief

Thank you for sharing your experience, Jeffrey! We're happy to hear that our team provided clear guidance and support as you navigated the program. Our goal is to make the process as smooth and transparent as possible while helping you move toward financial freedom. If you ever have any questions along the way, we’re here to help!

Mar. 25th, 2025

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Juanita

Everyone is so nice and very helpful...always pleasant. After my previous experience with a bogus company, FDR is the best decision made. Thank you yo each one of you for your courteous and professional behavior!!

1 year ago

Reply from Freedom Debt Relief

Thank you so much for your kind words, Juanita! We understand how difficult it can be to trust again after a bad experience, and we’re honored that you chose Freedom Debt Relief. Our team is committed to providing courteous, professional, and supportive service every step of the way. We're here for you and appreciate your trust in us!

Mar. 13th, 2025

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Rachel Pletke Osseo, MN

Ther company is good about communications and answering questions. However, I think they should be more informative about how this type of program affects your credit score and how you are responsible for discharged debt at tax time.

4 years ago

Reply from Freedom Debt Relief

We strive to provide quality customer care, Rachel. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Jun. 8th, 2022

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Carolyn Hazleton, PA

When I researched debt relief companies I found this one to be top rated. Reaching out to customer service to ask questions was very easy and they answered all my questions and concerns.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Carolyn. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!

Nov. 11th, 2021

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Mike D Hyattsville, MD

I contacted this company about helping to get my interest rates reduced. They told me they would, but after 25 days had only contacted two of my creditors. When I called to find out what was going on they said they normally wait until people are 3 months behind and then are able to negotiate reduced rates or get debt forgiveness. I explained that was not what I wanted and we parted ways amicably. I would not recommend them because they did not do what they said they would do.

4 years ago

Reply from Freedom Debt Relief

Mike, thank you for your feedback. Settlements and negotiations are dependent on accumulating sufficient funds in order to settle the debt, which takes time. We're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it.

Nov. 10th, 2021

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G Miami, FL

It sounds like a great idea ,right? Well, almost they did help to lower my payout but with their fee it wasn't as much as the company had me believe it would be .bottom line make sure you have enough debt to justify making another payment to lower it.

4 years ago Edited June 5, 2023

Reply from Freedom Debt Relief

A truly wonderful review. Thanks for sharing!

Dec. 23rd, 2025

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Kenneth Brooks Madison, AL

We were trying to get out of our timeshare and called the timeshare freedom debt company to assist. They were charging $3k and the other company we were thinking about using, was going to charge us $7k. Needless to say, we went to the timeshare site and saw a link to get out of the timeshare that would only cost $1k. We went the route of $1k and actually got out of the timeshare. I was disappointed that the freedom debt company did not mention for us to check that out, but i guess they are in business to make money.

4 years ago

Reply from Freedom Debt Relief

Hi Kenneth, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Nov. 10th, 2021

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Denise Lyons Philadelphia, Pennsylvania

They work hard to get you debt free. They have done wonders for me!

4 months ago

Reply from Freedom Debt Relief

Hi Denise, thank you so much for the wonderful review! We are absolutely thrilled to hear about your success and that our team could make such a positive impact on your journey. Helping our clients achieve financial freedom is exactly what drives us to work hard every day. Congratulations on your progress!

Jul. 7th, 2026

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Terry Sawey Floresville, Texas

I like the help I received whenever I called and had a problem

4 months ago

Reply from Freedom Debt Relief

Hi Terry,

Thank you for the great feedback! We are so glad to hear that our team has been helpful and responsive whenever you've called. Providing great support when you need it most is exactly what we strive for.

- Freedom Debt Relief

May. 27th, 2026

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Dan Shepherd Henderson, NV

I Like Not Having To Do Anything They Took Care Of Everything!

4 months ago

Reply from Freedom Debt Relief

Hi Dan,

Thank you for the fantastic feedback! We are so glad we could lift that weight off your shoulders and take care of everything for you. Our goal is to make the process as seamless and stress-free as possible so you can focus on what matters most.

Thank you for your trust in Freedom Debt Relief!

May. 27th, 2026

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Sylvia Amaral Bellevue, Washington

They are helping me...get Through a hard time and saving money. 🥰

5 months ago

Reply from Freedom Debt Relief

Hi Sylvia, thank you so much for sharing your heart with us! We know that navigating tough times can be incredibly stressful, and we are so glad we can be here to support you and help you save money. Your peace of mind means everything to us. Thank you for trusting Freedom Debt Relief!

May. 21st, 2026

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Randolph Reid Detroit, Michigan

I selected too give you five stars for your willingness help me.

5 months ago

Reply from Freedom Debt Relief

Hi Randolph, thank you so much for the five-star review! We are always more than happy to help, and it means the world to our team to know that our willingness to support you stood out. Thank you for choosing Freedom Debt Relief!

May. 21st, 2026

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LaShaun White Dallas, Texas

Always keeping my updated on the progress and I appreciate it thank you so much

5 months ago

Reply from Freedom Debt Relief

Hi LaShaun, thank you so much for the wonderful review! We know how important peace of mind is during this journey, so keeping you updated every step of the way is a top priority for us. We truly appreciate your kind words and are glad to be here for you!

May. 21st, 2026

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Mindy Grove York, Pennsylvania

We are fairly new with this but so far they have eased my mind.

5 months ago

Reply from Freedom Debt Relief

Hi Mindy, thank you so much for sharing your experience! We know starting this journey can feel overwhelming, so we are incredibly glad we could help ease your mind. We are here to support you every step of the way!

May. 21st, 2026