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Freedom Debt Relief

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9.7

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Lou Ignatti

I am satisfied with their communication, their knowledge and their apparent commitment to solving my problem. Their first attempt at a resolution did not leave me to inspired. I have hope it will get better.

2 months ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Lou. We’re glad to hear that you’re satisfied with our communication, knowledge, and commitment to solving your problem. We understand that the first attempt may not have met your expectations, but we’re dedicated to improving and finding the best resolution for you. Your hope and trust in us are important, and we’ll continue to work hard to meet your expectations.

Sep. 4th, 2024

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Stephen Agosto

I was in this field for a number of years. These folks do what they say they're going to do, and they do it quietly and effectively. I highly recommend them.

2 months ago

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Reply from Freedom Debt Relief

Stephen, thank you for sharing your experience with us!

Aug. 21st, 2024

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Sherry Duda

They were and are very helpful they answered all my questions and let me know it was safe and secure. I recommend them to anyone feeling overwhelmed. They will help you.

2 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Sherry! We're so glad that you found our team helpful and that we could address all your questions, giving you the confidence that our program is safe and secure. Your recommendation means a lot to us, and we're here to support anyone feeling overwhelmed by debt. If you ever need anything else, please don't hesitate to reach out. We're here to help!

Aug. 21st, 2024

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Gloria Dixon

Freedom representatives were very helpful and willing to work with me to help me settle my dept. They were friendly and easy to work with. They were amazing!

2 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Gloria! We're thrilled to hear that our representatives were friendly, helpful, and made the process easy for you. It's our goal to provide support every step of the way. If you need anything else, don't hesitate to reach out. We're here to help you on your journey to becoming debt-free!

Aug. 20th, 2024

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Tracie Johnson

FDR has been amazing. In over a year, I have resolved more than 50% of my debt! I am well on my way to being 100% debt-free. Great people who are so helpful!

2 months ago

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Reply from Freedom Debt Relief

Tracie, we are happy to hear about your progress! Keep up the great work!

Aug. 20th, 2024

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Maricruz

I like that I can see where my money is going. I don’t need to deal with the companies. They handle everything for you

4 months ago

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Reply from Freedom Debt Relief

Hi Maricruz, we are happy to hear that our program is a good fit for you! Keep up the great work!

Jul. 1st, 2024

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Anita

The fact that they care about each person and stay in contact with you and let you know what’s going on and how things are going with your Business

4 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Anita! We're glad to hear that our commitment to personalized care and consistent communication has made a positive impact on your experience. Keeping you informed and supported is important to us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Jun. 12th, 2024

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Robert Hayward

I'm only giving a 4 star review at this time because they have been good upon getting me set up but I have not actually had them make contact with any of my creditors yet, so I can't say at this time on giving a full 5 star rating, until I get further into the process

2 months ago

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Reply from Freedom Debt Relief

Hi Robert, thank you for your review. We understand that you’re looking for more results before giving a full review, and we appreciate your patience as we move forward. Rest assured, our team is here to assist you every step of the way, and we’ll work diligently to meet your expectations. If you have any questions or need further assistance as you progress, please don’t hesitate to reach out. We’re committed to providing you with the best service possible.

Aug. 8th, 2024

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Bonnie Bettis

There have been times when I needed to skip a designated payment because of other financial needs. I find it annoying that the CS reps are very quick and programmed to tell you to not do this when I’m am speaking to them. This is my money and I should not have this happen when I need to make an adjustment in making my monthly payments.

3 months ago

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Reply from Freedom Debt Relief

Hi Bonnie, thank you for your feedback. We understand it can be frustrating to be advised against modifying your deposit, our advocates goal is to make sure your program stays on track and to ensure you are informed so you can make a decision that best suits your needs and your program. Please let us know how we can continue to support you.

Jul. 31st, 2024

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Delecia Joshua

Thank you so much for your help and making share that my debt was taking care of. When I needed to ask a question they are there from Sunday -Saturday. They are very quick to respond to any problem you may have .

3 months ago

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Reply from Freedom Debt Relief

Thank you for your kind words! We're delighted to hear that we could assist you in taking care of your debt and that our team was available to answer your questions 7 days a week! If you need any further assistance or have more questions, please don’t hesitate to reach out. We appreciate your trust in us and are here to support you every step of the way.

Jul. 26th, 2024

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Soribel Nunez

Excellent I was drowning with my debts I paid almost $3000 a month and I felt that I was not moving forward to go out but someone told me about freedom and it has been the best

3 months ago

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Reply from Freedom Debt Relief

Thank you for your amazing feedback, Soribel! We’re so glad to hear that Freedom Debt Relief has been the best solution for you. It’s wonderful to know that we’ve been able to help you manage your debts more effectively after struggling with high monthly payments. Your satisfaction is our priority, and we’re here to support you on your journey to financial freedom. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us!

Jul. 26th, 2024

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zoegirl729

The customer service people realize this is a tough time for you and are all very kind encouaging. They listen and do their best to answer all the questions you may have. Never rush you to get off the phone.

3 months ago

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Reply from Freedom Debt Relief

Thank you for your kind feedback, Zoe! We’re glad to hear that our customer service team has been kind, encouraging, and attentive during this tough time. We strive to listen carefully and answer all your questions thoroughly without rushing. Your experience is important to us, and we’re here to support you every step of the way. If you need any further assistance or have any questions, please don’t hesitate to reach out. Thank you for choosing us!

Jul. 26th, 2024

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John

I am disappointed with the service as I sent questions and received no answers. The recommended solutions did not help me clear my debt as promised. I expected better assistance.

5 months ago

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Reply from Freedom Debt Relief

Hi John, we are sorry to hear about this. We would like the opportunity to clear up any misunderstandings and answer any further questions you may have.

May. 10th, 2024

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Matthew

I found the service very helpful in guiding me to the right people to talk to. The representatives were attentive and addressed my questions about devices. Overall, it was a positive experience.

5 months ago

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Reply from Freedom Debt Relief

Matthew, thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our service helpful in guiding you to the right resources and that our representatives were attentive in addressing your questions.

May. 8th, 2024

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Albert

I like working with freedom debt relief because they were very honest and truthful of how things will work out and it was very pleasant to talk with the customer service

7 months ago

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Reply from Freedom Debt Relief

Hi Albert, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

Mar. 25th, 2024

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Albert L. Wade, Jr

I liked the service and debt relief that I got.

1 day ago

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Ester Sablan

Help me to have peace of mind and help me to keep on track

2 days ago

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Letta

Customer Review Video

6 days ago

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Reply from Freedom Debt Relief

Thank you for your review Letta!

Oct. 22nd, 2024

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Adriano Reis

No comment at the moment everything is going fine

6 days ago

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Stacey Oshel

Been a great experience so far. I'm very happy.

1 week ago

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Nicki Fox

Super nice and very easy Wonderful experience

1 week ago

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Mick Cart

Your services appear to be okay so far. It's hard to review your company and my account, being so early in the process. On the other hand, I find your representatives are somewhat knowledgeable or are trained to give very generic responses to my questions. I feel the same is true for the information in the dashboard, very generic statements that are often repeated throughout. For example, two accounts were approved by me for settlement. This would lead me to believe that the credotor is cognizant of an agreement to settle for the an amount. When I asked one of your representatives why this creditor is still contacting me with requests for payment,the answer given was - we are not responsible or have any control over what the creditors do. Why would I ask about this... When continuing to receive requests for payment, it makes me wonder if - the creditor has actually agreed to the described settlement - if an offer has truly been made - if the creditor is trying to collect more than they have reportedly agreed to - if you are scamming me So, right now, I will believe it when I actually see results

4 months ago

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Reply from Freedom Debt Relief

Hi Mick, we appreciate your feedback and hope that we can meet your needs. Our goal is to answer all of your questions accurately and thoroughly and we hope you give us the opportunity to do so the next time you have questions, we are sorry for any inconveniences your previous interactions may has caused you.

You may be receiving delayed creditor communications or communications regarding our settlement payments. We encourage you to upload the documents you are receiving, to your dashboard or send it to our support email, so we can review and advise accordingly.

Please let us know how we can continue to support you!

Jul. 3rd, 2024

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Susan G

My entire experience with FDR has been amazing! The respect I receive by the staff is wonderful. My 1st debt paid quickly, my 2nd debt is moving along smoothly AND my 3rd debt was reduced over 1/2 and will be coming along soon. I highly recommend Freedom Debt Relief if you are in over your head in debt.

4 months ago

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Reply from Freedom Debt Relief

Susan, thank you for your amazing feedback! We're delighted to hear that your experience with Freedom Debt Relief has been wonderful and that our team has treated you with respect. It's great to know that your debts are being resolved efficiently and that you're seeing significant progress. Your recommendation means a lot to us. We're here to help you every step of the way!

Jul. 2nd, 2024

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Texas gal

I am very happy with Freedom Debt Relief. I get notices that another debt has been negotiated and will be taken care by my payments to the company that I put in every month. I am glad I signed up with Freedom Debt relief to get out from under my debts and get my finances in order and to stop growing more debt.

4 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience with Freedom Debt Relief! We're delighted to hear that you're happy with our service and that our efforts to negotiate your debts are making a difference. Keep up the great work!

Jun. 25th, 2024

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Bobby

They do the work for you and don't stop until they are done they helped so much we don't know what we would have done without them and they did exactly what they said they would do get us out of credit card debt. THANK YOU SO MUCH

4 months ago Edited June 21, 2024

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Reply from Freedom Debt Relief

Hi Bobby, thank you so much for your heartfelt feedback! We're thrilled to hear that we've been able to help you get out of credit card debt and that we delivered on our promises. It means a lot to us to know how much our efforts have helped you. If you ever need further assistance or have any questions, please don't hesitate to reach out.

Jun. 25th, 2024

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Marjorie Macarelli

Freedom Debt Relief has been outstanding from the beginning! The intake representative was kind and extremely helpful. He put me at ease right away. They are ultra efficient in processing the debt and the communication is excellent. Working with Freedom Debt has been a great experience.

4 months ago

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Reply from Freedom Debt Relief

Thank you so much for your wonderful feedback, Marjorie! We're delighted to hear that your experience with us has been outstanding from the start. It's great to know that our enrollment agent was able to put you at ease and that our efficient processing and excellent communication have met your expectations. Thank you for choosing us as your partners!

Jun. 25th, 2024

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Heather Colby

Working with Freedom Debt Relief has been really easy! They walk you through the process step by step. I love the convenience of the app. I can watch the process of where each debt is at in the process and see what is getting paid off and when. Really makes you feel a sense of relief seeing them getting paid off one by one.

4 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Heather! We're thrilled to hear that working with Freedom Debt Relief has been easy and that you find our app convenient and reassuring. It's wonderful to know that you can track your debt payoff progress and feel a sense of relief as each debt is handled. We're committed to making the debt relief process as smooth and transparent as possible. Thank you for choosing us!

Jun. 25th, 2024

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Joyce “Motherof23boys” Shelby

I didn't understand how this worked until I made the call and the person I talked with, was telling me all about what Freedom Debt Relief. Everything he was saying to me they were doing it. Like taking money out of my account, and calling all the time of night. I made up my mind about joying and getting this behind me.

4 months ago

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Reply from Freedom Debt Relief

Hi Joyce, thank you for sharing your experience. We’re glad to hear that our representative was able to explain the process clearly and that we are delivering on our promises. We understand the importance of clear communication and effective service, and we apologize if the timing of our calls was inconvenient. We’re committed to helping you get your debt behind you as smoothly as possible. If you have any further questions or concerns, please don’t hesitate to reach out. Thank you for choosing Freedom Debt Relief!

Jun. 14th, 2024

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Anthony

The customer service was top notch they build a relationship with you. I expressed my concerns and they help ease any of my worries. Within 30 I had settled on one of my 3 accounts. The dashboard is also easy to navigate. 5 star rating from us to you. Thanks you.

4 months ago

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Reply from Freedom Debt Relief

Thank you so much for your fantastic feedback, Anthony! We're delighted to hear that you had a positive experience with our customer service team and that they were able to address your concerns and ease your worries. It's great to know that you settled one of your accounts quickly and found our dashboard easy to navigate. We truly appreciate your 5-star rating and your kind words. If you need any further assistance, please don't hesitate to reach out. Thank you again!

Jun. 6th, 2024

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Aubrey Montano

I mean, honestly… it kind of saved my life? Not literally, obviously, but like in the way that I feel good about my future. I used to feel dread so intense I wanted to die because I was afraid of the debt I’d accrued from student loans and credit cards (which I had used throughout the pandemic to pay for nearly everything). Now, I can wake up and feel lighter knowing that there is someone working to reduce my debts in a way that is actually affordable, and it feels good to see how much I’m saving.

5 months ago

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Reply from Freedom Debt Relief

Thank you so much for sharing your experience with us, Aubrey. Your message truly touched us. We’re incredibly happy to hear that our program has made such a positive impact on your life and your outlook on the future. We understand how overwhelming debt can feel, especially when it’s accrued under challenging circumstances like the pandemic. It means a lot to us to know that our efforts are helping you wake up feeling lighter and more hopeful. Please let us know how we can continue to support you!

May. 22nd, 2024

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Amanda V

I truly believe in this program because it’s worked for me. They are fabulous to work with and send me updates all the time. They do not let you go through it alone. And always communicate about what’s going to happen next. I would recommend this company to everyone.

5 months ago

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Reply from Freedom Debt Relief

Thank you for sharing your positive experience with our program, Amanda! We're thrilled to hear that it's been effective for you and that our team's communication and support have made a difference.

May. 15th, 2024

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Leigh Sutton

Not too many organizations that can be trusted these days, but I trust you now. I remember that very first day speaking with Jorge through my tears, skeptical of any real change. He was SO kind. Now I see the changes and the negotiations working! I thank God for you and your organization. 🩵

5 months ago

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Reply from Freedom Debt Relief

Thank you so much for your touching review, Leigh! We understand the importance of trust, especially in challenging times. It warms our hearts to know that Jorge’s kindness made a positive impact during your initial conversation. We’re thrilled that you’re now seeing the changes and progress with our negotiations. Your trust means everything to us, and we’re committed to continuing to support you on this journey. If you ever need anything or have questions, please don’t hesitate to reach out. Thank you for being part of the Freedom Debt Relief family!

May. 15th, 2024

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Verified Customer

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Rob Rob CA

Very good, I’m almost complete with my 7 year projection, look forward to fulfilling my commitments. Best part is the life one gets by going through the program and coming up higher in financial responsibility.

10 months ago

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Reply from Freedom Debt Relief

Hi Rob, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

Dec. 15th, 2023

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Shelly Grewette

Justin was very helpful, patient, kind and understanding of my issues.

1 week ago

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Reply from Freedom Debt Relief

Thank you for your review, Shelly!

Oct. 29th, 2024

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Holiday Limfueco

Good customer service…very helpful people

1 month ago

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Reply from Freedom Debt Relief

Thank you for your review!

Oct. 22nd, 2024

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Andrew Anderson

It's a great value for the time and money.

1 month ago

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Reply from Freedom Debt Relief

Thank you for your review, Andrew!

Oct. 22nd, 2024

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Melissa Hamilton

This company has helped me gain peace of mind!

1 month ago

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Reply from Freedom Debt Relief

Hi Melissa, we are happy to help!

Oct. 17th, 2024

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Armando

The help was great, finished so fast with no problems

1 month ago

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Reply from Freedom Debt Relief

Armando, thank you for your review!

Oct. 22nd, 2024

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Keith

Great team to work really enjoy working with them

1 month ago

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Reply from Freedom Debt Relief

Keith, thank you for sharing your satisfaction with our team!

Sep. 19th, 2024

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Verified Customer

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April Gargus

Customer Review Video

1 month ago Edited September 17, 2024

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Reply from Freedom Debt Relief

Thank you for your feedback, April! We’re glad to hear that our team has been there for you and that we’ve been able to help you save on your monthly expenses. If you need anything else, don’t hesitate to reach out!

Sep. 4th, 2024

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Lorna

I like the fact they take over the negotiations for me.

1 month ago

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Reply from Freedom Debt Relief

Lorna, we are here to support you every step of the way! Thank you for your review!

Sep. 19th, 2024

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Verified Customer

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Asia Tyus

Love the company so far. Thank you for the experience

1 month ago

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Reply from Freedom Debt Relief

Asia, we appreciate your support and look forward to helping you achieve your goal of becoming debt free!

Sep. 19th, 2024

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Verified Customer

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Doris Daniels

We love the freedom Debt Relief program

1 month ago

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Reply from Freedom Debt Relief

Hi Doris, thank you for your review!

Sep. 13th, 2024

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Jannell Johnson

This service seems to be doing a good job. I need up to date information.

1 month ago

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Reply from Freedom Debt Relief

Hi Jannell, we encourage you to check out your dashboard to keep you updated on you program !

Sep. 13th, 2024

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Darryl Fuentes

Customer Review Video

1 month ago

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Reply from Freedom Debt Relief

Hi Darryl, we understand it can be discouraging to see your credit score lower, but rest assured with time you'll begin to see progress. Keep up the great work!

Sep. 13th, 2024

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James Oeser

Doing good not enough time yet need more time

1 month ago

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Reply from Freedom Debt Relief

James, welcome to our FDR family! Please let us know how we can continue to support you!

Sep. 13th, 2024

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Carina Goransson

They handle it professionally Highly recommend

1 month ago

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Reply from Freedom Debt Relief

Carina, thank you for your review!

Sep. 13th, 2024

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Verified Customer

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Jacquelyn Cochran

Excellent service and professional service as well.

1 month ago

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Reply from Freedom Debt Relief

Jacquelyn, thank you for your review!

Sep. 12th, 2024

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Verified Customer

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Charlotte Whitbeck

Customer Review Video

1 month ago

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Reply from Freedom Debt Relief

Congrats on the first settlement, Charlotte! Keep up the great work!

Sep. 12th, 2024

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Anthony Trujillo

So far so good now hoping for more debts to be cleared

1 month ago

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Reply from Freedom Debt Relief

Hi Anthony, keep up the great work and thank you for your review!

Sep. 12th, 2024