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Freedom Debt Relief

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9.9

Overall Score

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Linette

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Louis

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Ross

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Marianne

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Donald

I had a mixed experience. While some aspects were impressive, there were also significant shortcomings that affected my overall satisfaction. I appreciated the vibrant atmosphere, but the execution left much to be desired. I hope they can improve in the future.

1 year ago

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Diana

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Jason

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Cesar

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Shelly

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Jessica

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Misty

I recently engaged with a service and found it to be quite satisfactory. The experience was smooth and enjoyable, with a few minor hiccups that were promptly addressed. Overall, I would recommend it to others looking for a reliable option. Looking forward to future interactions!

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with our customer service team, Misty. Keep up the great work and let us know how we can continue to support you!

Sep. 19th, 2024

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Anonymously

I recently experienced a service that left me both impressed and concerned. While the offerings were vibrant and engaging, there were underlying issues that made me question their reliability. The atmosphere was pleasant, but I felt there were some areas that could use significant improvement to ensure a better experience overall.

1 year ago

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Gretchen Fox Schempp

Freedom Debt Relief gave me a sense of peace and control when I was financially spiraling. I felt like I could finally get somewhere and I did! They saved me money, navigated the creditors for me and helped me get my financial health back!

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Gretchen! We're thrilled to hear that Freedom Debt Relief gave you a sense of peace and helped you regain control of your finances. It's great to know that we were able to save you money and navigate the creditors on your behalf. Congratulations on getting your financial health back!

Sep. 13th, 2024

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Angela Harmon

Customer Review Video

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words, Angela! We're so glad to hear that we've helped ease your stress and made you feel supported. We're always here to answer your questions, and we appreciate your recommendation!

Sep. 12th, 2024

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Joseph Ranstatler

I was encouraged by all the help that I received from your staff from the beginning of the program to the end. I am so thankful that everything turned out so well and will never be back in this situation. Thank you again FDR

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Joseph! We're so glad our team could support you from start to finish. It's wonderful to hear that everything turned out well, and we're happy to have helped you achieve financial freedom!

Sep. 12th, 2024

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Mary Dicosola

Everything is working fine so far. I love how they keep in contact to let you know what's going on! I very highly recommend FDR to anyone who needs some assistance in getting their finances stabilized. Thanks so much FDR. You're a real game changer.

1 year ago Edited September 9, 2024

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, Mary! We're happy to hear that everything is going well and that our team keeps you informed throughout the process. We appreciate your recommendation and are here to help you every step of the way!

Sep. 12th, 2024

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Maria Fernandez Arguello

I like very much his company. They work in very clear basis. With honesty all the time. Comunicaring me of every propposal that they do and every cancellation riched. All the time they manteing open communication with me I am very satisfied and full of gratitude. I recommend them when I have the opportunity. Thanks to all of you

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind words and recommendation, Maria! We're so glad to hear that you've had a positive experience with our clear and honest communication. We're here to keep supporting you every step of the way, and we appreciate your trust in us!

Sep. 12th, 2024

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Mary Barker

I am very impressed and pleased by the support and progress toward debt free living in a few years. Progress updates, prompt response to questions, support information and first settlement that reflects progress. From feeling constant stress to feeling hopeful

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words, Mary! We’re thrilled to hear that you’re impressed with the support and progress you’ve experienced towards debt-free living. It’s wonderful to know that the updates, responses to questions, and support have made a positive impact on your journey. We’re here to continue helping you move forward and keep that sense of hope alive. If you have any further questions or need assistance, please don’t hesitate to reach out!

Aug. 12th, 2024

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Tasha

I am saving over $300 a month since working with Freedom Debt Relief. They have settled one of my five enrolled debts for 40% of the original $5,300 balance. I can always access the progress in the program online through the dashboard and through the emails they send me. I’m a happy customer!

1 year ago

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Reply from Freedom Debt Relief

Tasha, we are happy to hear about your savings and your progress! We are happy to be bale to provide you with a solution and relief! Keep up the great work!

Aug. 12th, 2024

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Debbie

I had a great experience with them. They explained everything clearly and set me up with an affordable program. I feel good about my decision, even though I felt like I had no choice. Overall, I'm satisfied with their service.

1 year ago

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Reply from Freedom Debt Relief

Hi Debbie, thank you for sharing your experience with us! We're glad to hear that everything was explained clearly and that we could set you up with an affordable program. It's great to know that you feel good about your decision and are satisfied with our service. If you have any further questions or need assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Anonymous

Starting this program was nerve-wracking, but the helpful team made it easier. They guided me through, showing me the positive side. Getting out of debt seemed impossible, but with their help, it's happening. It's the best decision I made. So far, everything is going well.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience. We know starting something new can be scary, but we want to applaud you for taking the steps to better your financial future! Thank you for choosing FDR!

Jul. 22nd, 2024

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Anonymous

I highly recommend Freedom Debt Relief for resolving my debt issues. I found them through an advertisement and they have been working diligently to resolve all my debts. I am very satisfied with their service and would recommend them to my family and friends.

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your high recommendation! We're delighted to hear that you found us through an advertisement and have been satisfied with our diligent efforts to resolve your debts. Your satisfaction is our top priority, and it means a lot to us that you would recommend our services to your family and friends. If you ever need further assistance, please don't hesitate to reach out.

Jul. 22nd, 2024

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Diana

Despite feeling anxious at times, the settlement process was smooth and my questions were answered promptly. I had mixed feelings about the process, but ultimately found it necessary and organized. While I wish they would remind me to check my dashboard more often, they have kept me well informed.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Diana! We're glad to hear that despite some initial anxiety, you found our settlement process smooth and our responses prompt. Your feedback is valuable to us, and we appreciate your thoughts on our dashboard reminders. Thank you for choosing FDR, please let us know how we can continue to support you!

Jul. 22nd, 2024

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Janice Lange

FDR has reduced the financial stress I have been experiencing at a time when I needed it the most. I make regular, affordable monthly payments and they do the rest. Their website provides the negotiating process information I needed. My dashboard keeps me informed of the progress being made. Thank you FDR for giving me back my life!

1 year ago

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Reply from Freedom Debt Relief

Hi Janice, thank you for sharing your experience! We’re so glad to hear that Freedom Debt Relief has been able to reduce your financial stress during a critical time. It's wonderful to know that our affordable monthly payment plans and comprehensive online tools have been helpful for you. We’re committed to keeping our clients informed and supported throughout the process. Thank you for trusting us to help you regain control of your finances. If you have any further questions or need assistance, please don’t hesitate to reach out.

Jul. 15th, 2024

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William

I think they done well to help with settling (2) debts of mine. One has a settlement, and the other is in progress. They have resources for counseling on the process and other financial matters. I can reach out to them at anytime.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, William! We're glad to hear that Freedom Debt Relief has been helpful in settling your debts. It's great that one settlement is already complete and progress is being made on the second. Our resources for counseling and financial matters are here to support you every step of the way. Don't hesitate to reach out to us anytime you need assistance. We're here for you!

Jul. 3rd, 2024

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LaMar Binder

They keep you informed and have a plan for you. They supply you with the tools to know how they work, and why they make their decisions. Their Customer Service is as good, if not better than any I've experienced. And if politeness is important to you, they are your company. I'm impressed.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback, LaMar! We're thrilled to hear that you've been impressed with our communication, transparency, and customer service. Providing you with a clear plan and tools to understand our process is important to us, and we're glad you find our approach helpful. Politeness and excellent customer service are core values at Freedom Debt Relief, and we're grateful for your recognition. Please let us know if there's anything else we can do for you!

Jul. 3rd, 2024

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Qigong Nurse

Almost the best I could dream of. There was one customer service manager who just wouldn't budge on what we can afford, so over the past 4 months we've had to do reduced payments to ultimately consult with a bankruptcy attorney. Everyone ends at FDR has been amazing, though. Now that the bankruptcy conversation is happening, we were able to get planned reduced monthly deposits to avoid having to quit the program altogether.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback. We're glad to hear that most of your experience with Freedom Debt Relief has been positive and that our team has been amazing overall. We understand how challenging financial situations can be, and we appreciate your patience and persistence. We're committed to working with you to find solutions that fit your needs, and we're glad that we've been able to adjust your monthly deposits to help you stay in the program.

Jul. 1st, 2024

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Noemí Haro

All advisors have been supportive, patient and helpful ensuring all my questions and concerns are addressed in a timely manner. They keep me in the loop regarding my account and changes in status which makes it easy for me to know what to expect.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your feedback, Noemi! We're thrilled to hear that our advisors have been supportive, patient, and helpful throughout your experience with us. Keeping you informed and addressing your questions promptly is a top priority for us, and we're glad that you feel well-informed about your account and its status. We appreciate your trust in us and look forward to continuing to assist you!

Jul. 3rd, 2024

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Charles

Everyone was very helpful and empathetic. They were professional, patient, and involved. My questions and concerns were addressed quickly and with clarity. I was contacted frequently to check on my progress with FDR. I was updated and kept in the loop throughout the entire process. The DASHBOARD was easy to navigate.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Charles! We're delighted to hear that our team was helpful, empathetic, and professional throughout your journey with Freedom Debt Relief. It's great to know that your questions and concerns were addressed promptly and clearly. We strive to keep our clients informed and involved, and we're glad you felt well-supported with frequent updates. Thank you for choosing FDR!

Jul. 3rd, 2024

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Donna

They were incredibly knowledgeable and helpful in answering all my questions. I am extremely satisfied with the service I received. I will definitely be recommending them to my friends and family. Thank you for a great experience!

1 year ago Edited June 25, 2024

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Reply from Freedom Debt Relief

Hi Donna, thank you for your kind words! We're thrilled to hear that our staff provided you with knowledgeable, helpful, and attentive service. Your satisfaction is our top priority, and we're glad you had a great experience. We appreciate your recommendation and look forward to serving your friends and family as well. Thank you for sharing your positive experience with others!

Jul. 3rd, 2024

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Emma

I've had a decent experience with this service. Sometimes it takes a while for them to get back to me, but I understand everyone's busy. I appreciate that they were the first to reach out to me about my debts. It would be great if they could respond to calls and emails more promptly.

1 year ago

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Reply from Freedom Debt Relief

Hi Emma, thank you for sharing your feedback with us. We're glad to hear that you've had a generally positive experience with our service and that we were able to proactively assist you with your debts. We apologize for any delays you experienced in our responsiveness. Your time is important to us, and we're continuously working on improving our communication efficiency.

May. 8th, 2024

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Janice

I have always had positive experiences with the service provided. The team has been able to answer all my questions and address any issues that have arisen. I feel confident in their abilities and have no doubts about their expertise. Overall, I am very satisfied with the service and would highly recommend it to others.

1 year ago

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Reply from Freedom Debt Relief

Hi Janice, thank you so much for your kind words and for sharing your positive experiences with our service! We're thrilled to hear that you have always had positive interactions with our team and that we've been able to address your questions effectively. Your recommendation means a lot to us, and we truly appreciate you spreading the word about our service to others.

May. 8th, 2024

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Ronald

I had a great experience with this company. They responded promptly and made everything clear, which streamlined the process. I did my research and chose them over another company, and I'm glad I did. Everything is online and phone calls are answered quickly. All my questions were addressed immediately. Just keep up the good work!

1 year ago

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Reply from Freedom Debt Relief

Hi Ronald, thank you so much for your kind words and for sharing your experience with us! We are thrilled to hear that you had a great experience with our company and that our prompt responses and clear communication streamlined the process for you. Thank you again for choosing us and for your encouraging words. We look forward to serving you again!

May. 8th, 2024

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Paul

So far, my experience has been satisfactory. The service has met my expectations, and any issues I've had were resolved. Overall, I am content with the service provided.

1 year ago Edited May 7, 2024

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Reply from Freedom Debt Relief

Paul, thank you for taking the time to share your feedback with us. We're pleased to hear that our service has been satisfactory overall and that we've consistently met your expectations. Thank you for trusting us!

May. 10th, 2024

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Marsha

I was generally pleased with the service as they always answered my questions. However, there were some outcomes that left me slightly dissatisfied. The one aspect that disappointed me was having to pay taxes on negotiated payoffs, even though it wasn't their fault. Overall, I was happy with their service.

1 year ago Edited May 7, 2024

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Marsha. We're glad to hear that our team was able to answer your questions and that you were overall satisfied with our service. Your feedback is valuable to us, and we appreciate your honesty about the outcomes that left you feeling a bit unhappy. We understand that unexpected factors like taxes can be disappointing, even when they are outside of our control. We strive to provide clear information and guidance throughout the process to help manage expectations.

May. 10th, 2024

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Dayna

I found the service to be extremely helpful and easy to use. Whenever I had a question, there was always someone available to provide direct answers. Thanks to this service, I was able to get out of debt, which has made me feel really positive. Overall, I highly recommend it.

1 year ago

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Reply from Freedom Debt Relief

Dayna, thank you so much for sharing your experience with us! We're thrilled to hear that you found our service extremely helpful and easy to use. We appreciate your recommendation and kind words. If there's anything else we can assist you with or if you have further questions in the future, please don't hesitate to reach out. We're here to support you.

May. 10th, 2024

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Larry

I had a great experience with this company because of their kindness and professionalism. The team was very courteous and I ended up hiring them for the job. Overall, I found their service to be pretty good. I would recommend them to others without hesitation.

1 year ago

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Reply from Freedom Debt Relief

Larry, thank you very much for your glowing review! We are delighted to hear that you had a great experience with our team and that our kindness and professionalism stood out to you. Your recommendation means a lot to us, and we truly appreciate your confidence in us. If there's anything more we can do for you or if you have any further feedback, please feel free to reach out. Thank you once again for choosing us and for sharing your positive experience.

May. 8th, 2024

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Susanne

I had a great experience with the customer service team. They were extremely helpful and patient in explaining everything clearly to me. I really appreciated their assistance and it gave me peace of mind. I'm glad I reached out to them. Overall, a very positive experience.

1 year ago

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Reply from Freedom Debt Relief

Susanne, thank you so much for your kind words and for sharing your positive experience with our customer service team! We're thrilled to hear that you had a great interaction with us and that our team was extremely helpful, patient, and clear in explaining everything to you. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and support you.

May. 10th, 2024

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Yvonne

I had a positive experience with them. Their customer service was always helpful and responsive whenever I had questions. They were easy to work with and made an effort to provide me with the information I needed. I appreciate their support and would recommend them to others.

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words and recommendation, Yvonne! We're thrilled to hear that you had a positive experience with our customer service team. Providing helpful and responsive assistance is a top priority for us, and we're glad that we could provide you with the information you needed. Your recommendation means a lot to us, and we're grateful for your support.

May. 9th, 2024

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Charles

I am extremely pleased with the service I received. The agent provided all the information I needed and the program is working perfectly for me. Anytime I have a question, I just make a call and get the information I need. It's been a great experience for me.

1 year ago

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Reply from Freedom Debt Relief

Hi Charles, thank you so much for your wonderful review! We're thrilled to hear that you are extremely pleased with the service you received. We're glad to hear that anytime you have a question, you can easily reach out and get the information you need. We strive to make your experience smooth and seamless.

May. 10th, 2024

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Sandie

I am extremely satisfied with the service provided by this company. Their representatives are always helpful, giving me all the information I require. The calls are informative and efficient, ensuring I have everything I need. Overall, they do a fantastic job and I highly recommend their services.

1 year ago

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Reply from Freedom Debt Relief

Sandie, thank you so much for your kind words and recommendation! We are thrilled to hear that you are extremely satisfied with the service provided by our company.

Our team works hard to ensure that our representatives are helpful, informative, and efficient in providing you with all the information you need. We're delighted that you had a fantastic experience with us.

May. 10th, 2024

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Keith

I have been really impressed with their communication and responsiveness. Whenever I have had questions, they have been quick to get back to me. Everything has gone smoothly so far, and I am happy with my decision to work with them. Overall, I am satisfied with the service provided.

1 year ago

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Reply from Freedom Debt Relief

Thank you for your kind review, Keith! We're thrilled to hear that you've been impressed with our communication and responsiveness. We're delighted that you are happy with your decision to work with us and that you are satisfied with the service provided.

May. 10th, 2024

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Fredy

I am feeling good about the help I received. The company was very helpful and provided me with the information I needed. They were always in touch and communicated well with me and other companies regarding credit issues. It was a positive experience overall.

1 year ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience, Fredy! We're thrilled to hear that you are feeling good about the help you received from our company. Thank you again for choosing us and for sharing your feedback. We truly appreciate your business and value the opportunity to assist you.

May. 10th, 2024

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Michael

I have had an amazing experience with this company. Their customer service is top-notch - always answering my questions and going above and beyond to help me. I truly believe I wouldn't be where I am today without their support. I know this might not get published, but it's the truth. I highly recommend their services to anyone in need of assistance. Thank you for everything!

1 year ago

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Reply from Freedom Debt Relief

Hi Michael, thank you so much for sharing your amazing experience with us! We are truly touched by your kind words and are thrilled that you've had such a positive journey with us. Thank you once again for your trust and for choosing Freedom Debt Relief. Here's to your continued success and financial well-being!

May. 10th, 2024

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Matthew

I had a positive experience with the program overall. The lady who explained everything was helpful, but I didn't like how they chose which accounts to address first. It made my credit worse initially, but the program is working well and helping me pay off debts. It's just taking longer than expected. I wish they had a clearer process for selecting accounts to target. It seems they go from lowest to highest balances without a set order. Overall, I can't complain about the progress and benefits it's providing.

1 year ago

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Reply from Freedom Debt Relief

Matthew, thank you for sharing your feedback about your experience with our program. We're glad to hear that overall, you've had a positive journey with us and that the program is helping you pay off debts effectively. Accumulating funds takes time and depending on the balance of our targeted account, accumulating funds may take longer. We understand it can be frustrating but we appreciate your patience. Please let us know how we can continue to support you.

May. 10th, 2024

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Killian

The customer service representatives were incredibly courteous and helpful. I must admit, I haven't been as active on the platform as I should have been, and that's on me. As an elderly user, I would appreciate a more user-friendly desktop interface. I believe they refer to it as a dashboard, but I could be mistaken. Overall, I think the online customer service experience could be improved for users like me who may struggle with technology at times.

1 year ago

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Reply from Freedom Debt Relief

Hi Killian, thank you for sharing your feedback with us. We're delighted to hear that you found our customer service representatives courteous and helpful. Your feedback is invaluable to us, and we apologize for any challenges you've encountered with our dashboard. We are continuously working to enhance our platform's usability and accessibility for all users, including those who may struggle with technology at times.

May. 10th, 2024

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Rachel

The customer service I received was exceptional. Every time I called, they answered my questions thoroughly and made me feel reassured. Their upfront and enthusiastic approach always put me at ease, especially during times of concern. It was truly an excellent decision to choose their service.

1 year ago

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Reply from Freedom Debt Relief

Rachel, thank you so much for your kind words and for choosing our service! We're thrilled to hear that you had an exceptional experience with our customer service team. Your decision to choose our service means a lot to us, and we're committed to continuing to provide excellent support and guidance throughout your journey.

May. 10th, 2024

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Melissa

Working with multiple individuals was a seamless experience as they were all incredibly cooperative and understanding. I truly appreciated the teamwork and am grateful for the positive outcome. It was a pleasure collaborating with them, and I would highly recommend their services.

1 year ago

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Reply from Freedom Debt Relief

Thank you so much for your kind words and positive feedback, Melissa! We're thrilled to hear that working with multiple individuals from our team was a seamless and cooperative experience for you. Thank you again for choosing us and for recommending our services. We truly appreciate your business and look forward to continuing to assist you.

May. 10th, 2024

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Ilea

I had a great experience with Freedom Debt Relief. They were incredibly helpful and it was a huge relief for me, especially after going through a difficult time. I'm really excited about the outcome and they made the whole process so much easier for me. I highly recommend them to anyone facing financial hardship.

1 year ago

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Reply from Freedom Debt Relief

Ilea, thank you so much for sharing your wonderful experience with us! We are thrilled to hear that we were able to provide you with the support and relief you needed during a difficult time.

May. 8th, 2024

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Review Source

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Jill

I am beyond pleased with the service I received. The representatives were incredibly helpful, answering all my questions thoroughly and guiding me through the process with ease. They even provided me with the right words to say when dealing with creditors. Their assistance left me feeling confident and satisfied. I am grateful for their support and highly recommend their services to anyone in need of financial help.

1 year ago

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Reply from Freedom Debt Relief

Hi Jill, thank you so much for your glowing review! We are thrilled to hear that you had an exceptional experience with our representatives and that we were able to provide you with thorough guidance and support during your financial journey.

May. 8th, 2024