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Freedom Debt Relief

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9.7

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Brianna Reed Albuquerque, NM

It's been great, though the escalating sucks when they're trying to get in contact with a law firm.

5 years ago

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Reply from Freedom Debt Relief

We're sorry to hear you're not having the greatest experience with our escalation efforts. Please understand that communicating and negotiating with legal firms can be a bit more challenging then when negotiating a balance with a 3rd party collector or the original creditor. Rest assure, we are doing everything in our ability to resolve the legal balance. For updates regarding our negotiation efforts, we ask that you reach out to client services at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief.

Mar. 19th, 2019

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thomas Tarpley, TX

very friendly customer service and seem to be concerned about getting you debt free

5 years ago

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Reply from Freedom Debt Relief

Excellent review, Thomas. Freedom Debt Relief strives to provide world-class customer service to all of our clients and we are overjoyed to hear of your experience. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Sally Jo Tenney Lake Shasta, CA

Fantastic! No worries. Just follow the client dashboard for up-to-date information.

5 years ago

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Reply from Freedom Debt Relief

This is great to hear, Sally. We are very glad to hear your program has run smoothly so far and we greatly recommend to continue using the Client Dashboard through the remainder of your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019

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Jose The Bronx, NY

They really work for you. If you owe a lot of money, they can help you pay it in a couple years.

5 years ago

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Reply from Freedom Debt Relief

We appreciate the strong vote of confidence, Jose. Keep in mind you are able to view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 16th, 2019

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Char

Never ever did they ever give me wrong information. They were on the money everytime.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your great review, Char! We're happy to hear that you've received answers to any questions or concerns you've brought to our attention! We're always here to help you and any time you have questions for us, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Jessica Tyre

Very easy process, you just sign up, provide some information, and let FDR do the rest.

5 years ago

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Reply from Freedom Debt Relief

We're pleased to hear that you're satisfied with the services we provide you, Jessica! Our program is easy to follow and we're confident in your success! Should you have questions about your account in the future, please reach out to our knowledgeable client services team. Give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Jack Lyons

Everyone has always been very helpful and courteous.They really helped me out of a real mess.

5 years ago Edited January 10, 2024

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Reply from Freedom Debt Relief

Thank you for your positive review, Jack! We're here for you any time you have questions for us! Client services are in-house seven days a week and can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Krista Lacey

Really great!! In six months I had my first settlement mans now working on the rest!

5 years ago

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Reply from Freedom Debt Relief

Congratulations on your first settlement, Krista! We're looking forward to seeing you reach your next milestone! In the meantime, please feel free to reach out to us when you have questions about your account! Simply call, (800) 655-6303 or log onto your client dashboard at and chat with us! Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Paula List

Excellent communication. We are being kept well informed as we work our way through the process.

5 years ago

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Reply from Freedom Debt Relief

We assure you that you'll always be informed of your progress, Paula! Should you have any questions for us, please don't hesitate to contact our client services team! They're knowledgeable and you can reach them by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 13th, 2019

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Pamela May

Excellence service and very great results. Challenging but very rewarding in the end

5 years ago

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Reply from Freedom Debt Relief

Hi Pamela! Thank you for taking the time to leave us a review! We are proud to hear you are happy with the results provided! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 5th, 2020

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Mary Sciulli

Great experience with Freedom Debt Relief, their people and their promises kept.

5 years ago

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Reply from Freedom Debt Relief

We're delighted to hear that you've had a fantastic experience with us thus far, Mary! We're here for you every step of your debt-free journey and any time you have questions for us, please reach out to client services! They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Margaret Norris

Handle things in a timely order. My credit score is going up, Dedt handle in timely order.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your honest review, Margaret! We're delighted to hear that your credit score is moving forward positively! Should you have questions for us about your account in the future, please feel free to contact our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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marcus hunt

the debt getting paid off and the way people really care about you and your future

5 years ago

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Reply from Freedom Debt Relief

You're absolutely right, Marcus! We are about your success and we're looking forward to helping you reach your next milestone! If you have any questions for us in the meantime, please feel free to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 13th, 2019

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Renee

Great to work with, takes prompt action, makes paying debt more affordable for living

5 years ago

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Reply from Freedom Debt Relief

Renee, we are happy that we have been able to assist you in becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Ralph Root

Outstanding, they perform just like they say they will. Could not be more satisfied

5 years ago

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Reply from Freedom Debt Relief

Dear Ralph,

Your outstanding review and rating are very much appreciative! It makes us so happy to hear that you are completely satisfied with our program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Toby Hodgson

I'm really glad I went this route. They have been very good and I'm getting results.

5 years ago

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Reply from Freedom Debt Relief

We're proud of your results, Toby! It's rewarding to help you reach your financial goals! Don't forget that we're here for you every step of your debt-free journey and any time you have questions about your account, please don't hesitate to reach out! Client services are here to help and they can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Sophia McCormick

FDR has provided excellent service and given me dignity throughout this difficult time in my life.

5 years ago

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Reply from Freedom Debt Relief

Hello Sophia,
Thank you very much for your wonderful review. Freedom Debt Relief wants the best for you and we are very proud to provide fantastic results. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Scott Hanson

A very positive experience. They helped accomplish my goals of becoming debt free

5 years ago

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Reply from Freedom Debt Relief

This is great to hear, Scott. We are very happy to hear of your positive experience so far and we want to congratulate you on your accomplishments thus far. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 14th, 2019

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Anonymous

Every time I've called, they've always answered my questions and been very helpful.

5 years ago

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Reply from Freedom Debt Relief

It is so rewarding to hear such great feedback about our Client Services team! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 5th, 2020

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Anonymous

They've been easy to work with and they constantly send emails and call once in a while.

5 years ago

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Reply from Freedom Debt Relief

We're glad you appreciate our communication efforts. Thank you for sharing how easy you've found our process to be. Keep in mind you can always view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 11th, 2019

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Roberto

They are there when you need them. They are nice about the questions they answer.

5 years ago

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Reply from Freedom Debt Relief

We appreciate the kind feedback, Roberto. It has been our pleasure to accompany you on this journey. Please continue to reach out to us at (800)655-6303 or via email at with any questions about your account. Thank you for being the best part of Freedom Debt Relief!

Mar. 11th, 2019

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Fabio Norwalk, CA

They're doing very positive things for me. I really appreciate that. They are very nice.

5 years ago

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Reply from Freedom Debt Relief

It is our pleasure to accompany you on this journey, Fabio. Congratulations on the progress you've already begun to make on your graduation path. You are definitely headed toward a debt-free future! Keep in mind you can also chat with us live when logged onto your client dashboard at . Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.

Mar. 12th, 2019

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Reva Houston, TX

Freedom Debt Relief keep's in contact with you and try to settle your debts as quickly as possible.

5 years ago

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Reply from Freedom Debt Relief

Yes we do, Reva! We appreciate you recognizing our negotiation and communication efforts. We've worked tremendously hard over the years to improve in both areas. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Mar. 12th, 2019

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Terrance W Waynesville, MO

Once I talked to them and got everything straightened up, everything's been running smoothly.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Terrance, for your terrific review of our company! We're overjoyed to hear that you are satisfied with our program and we wish you continued success. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Anonymous Port Arthur, TX

Everything has worked smoothly so far. They're doing pretty good on debt relief.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your wonderful feedback! We are thrilled with the experience you have had with the program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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Juanita Selma, CA

The customer service has been great. They are there to support me. We are very happy with it.

5 years ago

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Reply from Freedom Debt Relief

Thank you, Juanita, for your outstanding review! We're so happy to hear that you are satisfied with our program. We will continue to provide you with the best possible experience. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 12th, 2019

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ELH

Excellent service. They are easy to deal with and will help you through getting your debt resolved.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your wonderful review. We are very happy to assist you with you debt and we are glad to demonstrate the utmost customer service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Clarence malott

Great worked on a timely sac hike and answered all question and concerns I may have had

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, Clarence. It's always rewarding to hear our clients say all of their questions have been answered to their satisfaction. As you continue the journey with us, we ask that you also continue to reach out to us as other questions come up for you. We're here 7 days a week to support your every step! Thank you for choosing Freedom Debt Relief. You can do this!

Mar. 5th, 2019

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Kristi

Great. Experience, very helpful. Educated on what todo and keep me up to date on everything.

5 years ago

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Reply from Freedom Debt Relief

We're so glad to hear this, Kristi. We stride to provide our clients with an amazing experience while enrolled with us. Thank you for sharing how greatly we've assisted you on this journey. Keep in mind you can always view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

Mar. 6th, 2019

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Judy Dillon-Cantu

Excellent customer service. Always and able to answer questions when I needed help on something.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, Judy. It is always great to hear clients rave about their experiences with client services. As you continue your debt-free journey, please continue to contact us with any questions or concerns that come up for you. We're here 7 days a week to support your journey! Thank you for choosing Freedom Debt Relief.

Mar. 6th, 2019

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Jeanette Harris

Positive experience. Easy to contact, they are great at answering your questions.

5 years ago

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Reply from Freedom Debt Relief

Thanks for sharing, Jeanette! We're thrilled to learn all of your questions have been answered to your satisfaction. We hope to continue providing you with amazing customer service! Keep up the excellent work and thank you for allowing Freedom Debt Relief to service your financial needs!

Mar. 6th, 2019

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Jason R Udit

very polite, very helpful, courteous people and helping me become debt free because i could not do it on my own!

5 years ago

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Reply from Freedom Debt Relief

Thank you, Jason, for your remarkable feedback! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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osvaldo montiel

the best in service professional and tremendous professional team are the best

5 years ago

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Reply from Freedom Debt Relief

Thank you, Osvaldo, for your wonderful feedback! It makes us happy to hear that you are pleased with our services. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 6th, 2019

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Robin

Excellent customer service. Always there for any questions needed. Everyone is so positive.

5 years ago

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Reply from Freedom Debt Relief

Thank you for recognizing our helpful client services team, Robin! We're here for you at each stage of your program and any time you have questions for us please continue to contact client services! They can be reached by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Robert Hanson

They are phenominal to work with. They go above and beyond to help their clients

5 years ago

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Reply from Freedom Debt Relief

We care greatly for each of our clients and we always have your best interests in mind, Robert! Should you have questions for us in the future, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Mar. 5th, 2019

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Anna Spencerport, NY

I had financial difficulties, but they helped me no questions asked. They kept me updated.

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your great review, Anna! We're always here to help you! If you have any questions or need assistance in the future, please reach out to our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 27th, 2019

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Moroline Dunn, NC

They have a dashboard where you can very simply see how your accounts are doing.

5 years ago

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Reply from Freedom Debt Relief

We're happy to see that you're utilizing your dashboard, Moroline! It's a great tool to stay informed and we have plenty of helpful videos that will show you what to expect each step of the way! If you have any questions for us in the future, we also have a knowledgeable client services team that's here seven days a week, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Stephen Terrell, TX

Whenever I call, they are very professional. They are always willing to help me.

5 years ago

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Reply from Freedom Debt Relief

Hello Stephen,

Thank you for sharing your review. Freedom Debt Relief cares about you and we will assist you in every way we can. We also will continue to remain professional and provide excellent service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2019

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Nelson Lamar, MO

They charge too much and they take all of their money out first before they pay the bills that are supposeed to be paid. We're paying almost six hundred dollars a month now for that.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your honest feedback, Nelson. We process our fees after a settlement has been authorized by you. As our client, please know that we have your best interest in mind when it comes to settling your accounts and distributing your funds to your creditors. If you have questions about our fees and how they are processed, we encourage you to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief.

Feb. 27th, 2019

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David Holden

Excellent helped having them lower my debt. Would recommend any one to use them.

5 years ago

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Reply from Freedom Debt Relief

Thank you, David, for recommending Freedom Debt Relief to others! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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James Smithton, MO

Customer service is really good. They were easy to deal with. It is just a good company.

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your feedback, James. We strive to provide the utmost customer service and professionalism to all of our clients and we will continue to assist you through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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George

Freedom Debt Relief's debt consolidation program works. We're glad we signed up for them.

5 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, George. We are thrilled you enrolled in Freedom Debt Relief and we are looking forward to seeing your success in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Thomas

What they have done so far looks good. The support has been good and the primarily keep in contact through email.

5 years ago

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Reply from Freedom Debt Relief

We're glad you feel well-supported in our program, Thomas. If at any time you do have concerns about your account, know that client services is available 7 days a week to assist you. Thank you for choosing Freedom Debt Relief. Here's to your bright financial future!

Feb. 26th, 2019

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Samantha

I feel good. They have good service and good communication with good information.

5 years ago

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Reply from Freedom Debt Relief

Hello Samantha,

We thank you very much for your wonderful feedback. We strive to provide outstanding customer service and professionalism to all of our clients and we are very happy to hear of your positive experience. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Thomas

I am happy with the way things are going. They have kept me up to date on everything.

5 years ago

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Reply from Freedom Debt Relief

This is great to hear, Thomas! We are very proud of your success with Freedom Debt Relief so far and we will continue to update you on your account through your graduation! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 25th, 2019

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Martha

They are getting the job done. I feel very confident because they answer all my questions.

5 years ago

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Reply from Freedom Debt Relief

Martha, we appreciate your positive feedback and look forward to continuing the great experience throughout your debt settlement program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Vikki Hendersonville, TN

I feel relieved that they have helped me out like they have. They are getting the job done.

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your positive review, Vikki! We're here to lend you the helping hand you deserve and any time you have questions for us, please continue to reach out to our client services team. Give them a call at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Feb. 26th, 2019

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Margaret Fort Worth, TX

I feel at ease. They are always available to help and they keep me updated by email.

5 years ago

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Reply from Freedom Debt Relief

You're absolutely right, Margaret! Our team is here to support you throughout each step of your debt-free journey and any time you have questions for us, please don't hesitate to contact our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Anonymous Merced, CA

There have been some glitches, but it has been a good experience overall. It did take longer than it should have.

5 years ago

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Reply from Freedom Debt Relief

Thank you very much for your honest review. We're happy to hear that you've had a good experience with us thus far. If you have any questions about your progress, please feel free to reach out to our client services team by calling (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Feb. 26th, 2019

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Virginia Polly

Every question I ever asked, they answered for me. They've done the process well.

5 years ago

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Reply from Freedom Debt Relief

Virginia, we really appreciate your positive feedback about our company! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Feb. 22nd, 2019