Name: Freedom Debt Relief
Rating: 4.7

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Verified Customer

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Richard Fresno, CA

Some of interest on our bills is going up but they come around to help us even more. It was going good and then it seems like somebody is dragging their feet.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback with us, Richard. We are glad to hear you've experienced some of the benefits from being enrolled in our program. However, we are concerned about your disappointment with our negotiations time. It can take some time to accumulate enough funding to begin the negotiation process. However, each client's situation is different. Therefore, we would like an opportunity to address the concerns you're having with you directly. To do so, a team specialist will be reaching out to you shortly. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.

May. 21st, 2019

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Verified Customer

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William Kannapolis, NC

Everything I ask, they've been right there on top of it, taking care of it. So far, they've gotten good settlements.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, William. Freedom Debt Relief has your best interest in mind and we will continue to resolve your accounts in a very timely manner. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Anonymous Pass Christian, MS

They are quick to respond, they kept my information confidential. They are very good at doing what they do.

6 years ago

Reply from Freedom Debt Relief

Hello there! We are so happy to hear that you satisfied with our services thus far. We will be here every step of the way to help you reach your financial goals. If you ever need our assistance please call Client Services at (800) 655-6303. Have a wonderful day.

Aug. 6th, 2020

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Verified Customer

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Vernon

They did what they said what they were going to do so far. They seem to be getting everything done pretty quick.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, Vernon. Freedom Debt Relief is true to our word and we are looking forward to resolving your final accounts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Brenda

The representatives have helped me with everything I needed help with. They've just been there helping me.

6 years ago

Reply from Freedom Debt Relief

We're so glad we can be here to support you, Brenda! Don't hesitate to reach out to our Client Services department if you have any questions regarding your program, they can be reached at 1 (800) 655-6303 or by emailing . Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Verified Customer

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Anonymous

I've never had any problems with anybody. Every time I call, I get good answers. It was good service.

6 years ago

Reply from Freedom Debt Relief

Thank you for your review. Freedom Debt Relief is happy to provide the utmost service and we are looking forward to settling your accounts. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Bobby

I can call customer service and they answer my question. They're just always helpful and take care of these debts.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Bobby. Our highly trained team of Client Advocates are happy to answer any questions or concerns you have and we will continue to support your journey in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Elsie

They were always so nice and they explained everything in detail. I will recommend Freedom Debt Relief to someone else because they're pretty good.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review, Elsie. Freedom Debt Relief is happy to explain our program further in and we would greatly appreciate if you recommended our service to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 22nd, 2019

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Maria andreu

What I most like has been they handle the debt seriously n quite prompt. They keep you posted on all new business.

6 years ago

Reply from Freedom Debt Relief

Hello Maria,

Thank you for your feedback. Freedom Debt Relief is glad to take control of your debt and to provide significant savings on every account. We will continue to keep you updated with any new information and we wish you absolute success through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2019

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Teri Groo

can't get on dashboard.....I feel it is taking too long, for the amount of money I'm paying....haven't had a new settlement in a while

6 years ago

Reply from Freedom Debt Relief

Hello Teri,

We want to extend an apology for your negative experience. Freedom Debt Relief does our best to negotiate and resolve your accounts in a very timely manner. We would invite you to ask your questions to one of our highly trained Client Advocates at 1 (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2019

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Verified Customer

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SJ Long

fantastic, great client support, easily add debt accounts if necessary, thorough, pleasure dealing with.

6 years ago

Reply from Freedom Debt Relief

Hello SJ,
Thank you for your review. We are thrilled to take control of your accounts and we are happy to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 22nd, 2019

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Christoper ruiz

Love the program . their customer service is amazing and it keeps you up to date on every account you have filed.

6 years ago

Reply from Freedom Debt Relief

We appreciate your amazing feedback, Christopher. Thank you so much for complimenting our advocates in client services. We are also very glad to hear you are pleased with our communication efforts as well. Please, let us know how we can continue to support you on your debt-free journey. Thank you for choosing Freedom Debt Relief as a guide to getting you there!

Apr. 16th, 2019

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Verified Customer

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Carolyn Pacha

Relief comfort that u r going to pay the bills down for so i can live and pay them off which makes me happy

6 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Carolyn. It is our pleasure to service your financial needs at this time. Please let us know how we can continue to support your debt-free journey by giving us a call at (800)655-6303 or sending an email to with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Apr. 16th, 2019

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Richard Ryner

So far everything is going okay. 1 out of six taken carte of. I am getting email updates regularly.

6 years ago

Reply from Freedom Debt Relief

Congratulations! We are very happy to hear you've obtained your first settlement with us. This is a huge milestone to reach and you should be very proud of accomplishment. As we continue the journey, we ask that you advise how we can continue to support your journey! Client services is available 7 days a week. Thank you for choosing Freedom Debt Relief!

Apr. 16th, 2019

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Mary Elaine Fallat

I am very thankful. I was drowning. A widow and a person who has terrible financial problems. I felt true compassion from your team.

6 years ago

Reply from Freedom Debt Relief

Absolutely, Ms. Fallat. We are very sorry to hear of the circumstances that led you to our program. However, we could not be any prouder of your accomplishments with us! You are off to a very strong start as you head down your graduation path. Please continue to contact our client services team as questions come up about your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 17th, 2019

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Bruce D. Harris

So far Well pleased with progress, but one creditor keeps contacting me every day.The rest are going with the program

6 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Mr. Harris! It sounds like you may be dealing with an aggressive creditor. We are sorry to hear this. Unfortunately, some creditors are more aggressive than others. To educate our clients who are faced with the aggressive collection tactics of creditors, we've provided some helpful videos on your client dashboard at that speak to how to handle creditor calls. You will also see videos that speak to what to expect while enrolled in our program as well as testimonies from past, successful clients.

Keep in mind that once we negotiate and settle the mentioned account balance, the creditor will cease all collection efforts. That means no further contact will be made to you regarding the balance. Let us know if you have any other questions or concerns at this time. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.

Apr. 8th, 2019

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Susan Barrett

Every person I have talked with has been very nice, courteous and willing to explain clearly what I needed to know.

6 years ago

Reply from Freedom Debt Relief

Thank you for the kind feedback, Ms. Barrett. We are thrilled to know you've had only positive experiences when engaging with us. Keep in mind we are available 7 days a week to address any other questions or concerns that happen to come up. Thank you for being the best part of Freedom Debt Relief!

Apr. 3rd, 2019

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Anonymous

It's been great, my debt is getting paid off, & when I have questions someone always have the answer

6 years ago

Reply from Freedom Debt Relief

Congratulations on the success you've had with us! We are so glad to know all of your questions have been answered to your satisfaction. Please continue to reach out to us in client services as other questions or concerns come up for you. Keep in mind you can also view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Apr. 3rd, 2019

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Jen

Awesome! Helped get me on the right track and paying off debt in a reasonable amount of time. Helped focus my budget.

6 years ago

Reply from Freedom Debt Relief

That is wonderful news, Jen. Thank you for sharing! We always enjoy hearing our clients share the benefits they've gained from enrolling in our program. Be sure to contact client services should any questions come up for you. Thank you for being the best part of Freedom Debt Relief!

Apr. 3rd, 2019

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Angie Hegg

They have been so helpful with helping me pay off my credit cards and being there for me when I had questions.

6 years ago

Reply from Freedom Debt Relief

It has been our pleasure to, Angie. We could not be any prouder of the accomplishments you've had with us. Keep up the amazing work! As we continue the journey, keep in mind you can monitor your progression by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 3rd, 2019

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Angela J. Moore

It was easy to figure out with my representative and counselor the best options and the amount of savings I would have.

6 years ago

Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Angela! We are thrilled to have you aboard. It's great to know your debt consultant was very thorough when going over the details of our program. However, keep in mind client services is just as dedicated to your success with us. We are available 7 days a week to address any questions or concerns about your account. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!

Apr. 3rd, 2019

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Jonnie

Great, I am informed regarding each stage of my debt payoff and any concerns are addressed immediately.

6 years ago

Reply from Freedom Debt Relief

That is wonderful to hear, Jonnie. Thank you so much for sharing! We always enjoy hearing clients share they feel well-informed about the details of their accounts. Please continue to contact us in client services regarding any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Apr. 3rd, 2019

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Kaylynne Brown

They done everything they said they would it and more. They have made me think twice before applying for more debt.

6 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Kaylynne. It is always rewarding to hear clients share that they've developed healthier financial habits from being enrolled in our program. We hope to continue educating you on how to obtain a brighter financial future. In the meantime, be sure to log onto your client dashboard at to keep up with any updates regarding your account. Thank you for being the best part of Freedom Debt Relief!

Apr. 3rd, 2019

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Meliss

I was worried at first but they walked me through everything making the decision easier to start the program.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Meliss! Our goal is to ensure our clients are educated on the program to ensure they feel comfortable and confident while working with us! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 5th, 2020

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Walter meade

It has been nothing but positive. The phone calls stopped they settled for less than half of what I owed.

6 years ago

Reply from Freedom Debt Relief

Amazing, Walter! Congratulations on the tremendous amount of success you've had in our program. We are so glad to hear how pleased you are with our negotiation efforts. Keep up the amazing job progressing toward your debt-free future! Thank you for choosing Freedom Debt Relief as a guide to getting you there.

Apr. 4th, 2019

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mak grant

not enough info on debt negotiation phases as it applies to accounts.changes from strategic hold to targeted negotiations and back. doesnt make customer feel he is up to date on whats going on.

6 years ago

Reply from Freedom Debt Relief

We appreciate your honest feedback, Mr. Grant. We are terribly sorry to hear you feel there has been a lack of communication on our end. Please know clients can chat live with an advocate when logged onto the client dashboard. We are available 7 days a week to address any questions or concerns you have about your account.

In the mean time, we would like an opportunity to touch bases with you to go over the details of your account thoroughly. A team member will be reaching out to you using the contact information we have on file. We are looking forward to speaking with you soon. Thank you for choosing Freedom Debt Relief.

Apr. 3rd, 2019

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Valerie MacKenzie

Amazing!!! They were quicker in resolving my accounts than I expected. Customer service is top notch!!!

6 years ago

Reply from Freedom Debt Relief

Thank you, Valerie. It's rewarding to hear you say we've actually surpassed your expectations! However, we cannot do a single thing without your hard work and dedication to our process. Keep up the great work! Thank you for choosing Freedom Debt Relief.

Apr. 4th, 2019

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Marilyn Hamilton

They are very good in negotiating with credit card companies in reducing debt amounts and paying arrangements

6 years ago

Reply from Freedom Debt Relief

Thank you for complimenting our service, Ms. Hamilton. We're glad to hear how pleased you are in our efforts. As we continue the journey, always feel free to contact client services regarding any questions about your account. Keep in mind you can also monitor your progression with us by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Apr. 4th, 2019

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Benjamin Olivas

Since then moment you sign on. The company begins working with the creditors to reduce the balances

6 years ago

Reply from Freedom Debt Relief

We work hard to help you put your debt behind you, Benjamin! Your success thus far is phenomenal and any time you have questions for us, please don't hesitate to reach out to our client services team. They can be reached by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Apr. 2nd, 2019

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Susan Duran

Great! I have had a great experience. I am almost out of debt and have not had one bad incident yet.

6 years ago

Reply from Freedom Debt Relief

We appreciate your review, Susan. We are very proud of your experience with Freedom Debt Relief and we are looking forward to your success in becoming debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Apr. 3rd, 2019

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Larry Flint, TX

Whatever I ask them to do, they do exactly what they say, so I've always been really happy with them.

6 years ago

Reply from Freedom Debt Relief

We're glad to hear it, Larry! We're always happy to lend you the helping hand you deserve! If you have any questions for us in the future, please continue to contact our client services team by calling (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Mar. 28th, 2019

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Linda Smyrna, TN

I like the way they constantly work on it. They take on one bill at a time and do it and do what they have to do.

6 years ago

Reply from Freedom Debt Relief

Linda, we're so glad you are trusting our process and seeing great results! We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 28th, 2019

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Russell

Freedom Debt Relief helped me overcome my debt and all the stress that came with it. They have helped me save money.

6 years ago

Reply from Freedom Debt Relief

Russell, we cannot thank you enough for sharing how greatly our program has brought a reduction to your debts and on the road to financial freedom! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Anonymous Schenectady, NY

Whenever I call, I get different answers to my questions. Customer service really needs to get on the same page.

6 years ago

Reply from Freedom Debt Relief

We're so sorry about the negative experience you have been receiving from our client service department. Our company strives to provide the best possible experience to all our clients along with always being available to fulfill your request. Please allow us to make this a better experience for you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account.

Mar. 26th, 2019

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Lisa Brewton, AL

The personnel at Freedom Debt Relief are really top notch. They know what they are doing and are good at it.

6 years ago

Reply from Freedom Debt Relief

Thanks, Lisa! We truly appreciate your kind feedback. We hope to continue providing you with a world-class customer service experience each and every time. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

Mar. 26th, 2019

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Sherri Gunter, TX

They try to work with each client as best as they can. They have a good service but you have to be able to understand their process.

6 years ago

Reply from Freedom Debt Relief

Hello Sherri,

We admire your honest feedback about our program! Thank you for the encouragement you give to others. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Raymond B San Diego, CA

Freedom treats you really well and they have it all set up for you. My feedback would be to stay on the program.

6 years ago

Reply from Freedom Debt Relief

Thank you for your feedback, Raymond. We hope to continue providing you with a world-class customer service experience. Be sure to visit your client dashboard at for important updates and communications. Thank you for choosing Freedom Debt Relief.

Mar. 26th, 2019

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Lisa Summit Hill, PA

I wish they would have been slightly more up front about the costs of the service. Other than that, I am pleased with their service.

6 years ago

Reply from Freedom Debt Relief

Hello Lisa! We value your feedback! We are happy to hear you are pleased with the services provided, and if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 5th, 2020

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Verified Customer

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Michael Trempealeau, WI

I have saved a lot of money from the settlements arranged with Freedom debt Relief. They are easy to work with.

6 years ago

Reply from Freedom Debt Relief

Hello Michael,

Thank you for sharing your feedback. We are thrilled to save you a significant amount on each of your accounts and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Charles Indianapolis, IN

They have done everything they said they would do. Customer service is very helpful, courteous, and professional.

6 years ago

Reply from Freedom Debt Relief

This is amazing feedback, Charles! Freedom Debt Relief is thrilled to assist you in becoming debt free and we are will continue to provide the utmost service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Vicki Lewisburg, TN

Customer service is very good in getting things set up because sometimes creditors don't want to work with you.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing, Vicki. We strive to provide the utmost customer service and we are very proud of your experience so far. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Anonymous

Excellent service in reducing and paying off my debt. They have worked with many questions that I needed answers too.

6 years ago

Reply from Freedom Debt Relief

This is a great review! Freedom Debt Relief strives to provide world-class customer service to all of our clients and we will continue to answer any questions you have. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2019

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Bev

I was not 100% aware of what was going on. Even though they say they told me. I think the cost of freedoms fees are quite high.

6 years ago

Reply from Freedom Debt Relief

Compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all.

Mar. 26th, 2019

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Elaine Isaacson

Good, I was told what to expect and I was prepared for the results. I have had to make changes along the way and I had help to do so.

6 years ago

Reply from Freedom Debt Relief

It is always great to hear clients share the expectations of our program were properly set. Thank you so much for sharing this! We're also glad to hear how supported you feel while enrolled with us. Be sure to visit your client dashboard at to stay on top of any important updates. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 26th, 2019

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Verified Customer

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Elizabeth Moellmer

Freedom has been up front and honest about the entire process and have worked hard to work on my debt.

6 years ago

Reply from Freedom Debt Relief

We will continue to work hard to get you to your debt-free future, Elizabeth. You are off to a very strong start. Congratulations! Please be sure to call or email client services with any questions about your account. Thank you for choosing Freedom Debt Relief!

Mar. 26th, 2019

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Verified Customer

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Jodi Beavers

everytime I call for information, they are very patient and very informative on the answers that they give.

6 years ago

Reply from Freedom Debt Relief

That is wonderful to know, Jodi. Thank you so much for sharing! We hope to continue providing you with a world-class customer service experience each and every time. Be sure to visit your client dashboard at to stay up to date regarding the details of your account. Thank you for choosing Freedom Debt Relief to meet your financial goals.

Mar. 26th, 2019

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Verified Customer

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Virginia Weddle

The service is easy to use and beyond my expectations and gives me peace of mind for a new beginning

6 years ago

Reply from Freedom Debt Relief

Amazing! Hearing you say our service is providing you with peace of mind is absolutely rewarding. Thank you so much for sharing. Keep in mind you can view your account details at anytime by logging onto your client dashboard at . There is a live chat option available for you as well. Thank you for being the best part of Freedom Debt Relief.

Mar. 26th, 2019

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Verified Customer

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Kathy

I am satisfied. Have had one bill in the process of being paid so far and the savings was more than I excepted.

6 years ago

Reply from Freedom Debt Relief

That is always great to hear, Kathy. Congratulations on your first settlement with us! Keep in mind you can take a peek at your progress at anytime by logging onto your client dashboard at . Thank you for allowing Freedom Debt Relief to accompany you on this journey!

Mar. 26th, 2019

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Verified Customer

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Janet R Rojahn

All aspects of the program have been thoroughly explained and carried out....Customer service has been exceptional

6 years ago

Reply from Freedom Debt Relief

All great news, Janet. Thank you so much for sharing! Keep in mind you can also view the details of your account at anytime by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Mar. 26th, 2019

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Verified Customer

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charles tyler

great service, very nice, very product with getting back, and working with bill collectors return emails.

6 years ago

Reply from Freedom Debt Relief

This is great to hear, Charles. We are overjoyed to provide the best service to all of our clients and we will continue to assist you in every way we can. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Mar. 18th, 2019