Name: Freedom Debt Relief
Rating: 4.8

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Deborah Louisville, KY

I'm not really happy with them. It seems like all they're doing is getting me into trouble with the IRS but as far as customer service goes, they're very responsive.

5 years ago

Reply from Freedom Debt Relief

Hello Deborah,

We wouldn't put you in a situation where you're facing issues with the IRS, that's not how our program works. In some cases clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. In that case, using the IRS Form 982 will allow the person to NOT declare it as income. We always have the best interest for you and at the end of the day, our goal is to help you become debt free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 17th, 2018

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Catie Hillsboro, OR

There is a person answering a phone, you never get a computer. They literally saved us two thirds of our debt.

5 years ago

Reply from Freedom Debt Relief

We take pride in having a world-class client services team that's always ready to answer any questions or concerns you have, Catie! Congratulations to you and your success and we're thankful you chose us to help you resolve your debt. In the future, please continue to direct any questions to client services, simply call (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Dec. 13th, 2018

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Dustin Glenpool, OK

They seem to always be on top of their job and trying to get it done and settled for you. They always keep in touch with you.

5 years ago

Reply from Freedom Debt Relief

Hello, Dustin! Thank you for your wonderful feedback! Our team works hard to reduce our clients' debts and we're always here for you! If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Dexter Ray Pembroke, VA

Everything that they said they would do, they've been up to that. They are just really really friendly with me.

5 years ago

Reply from Freedom Debt Relief

We appreciate the kind words, Dexter. It is our pleasure to be of service to you. You are doing a fantastic job progressing along your graduation path. Congratulations on all of the success you've had with us! You are well on your way to a debt-free future. While you work to get there, know that we are here to support you every step of the way. Please continue to contact us in client services at (800)655-6303 or via email at with any questions regarding your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!

Dec. 12th, 2018

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Hetty Lansdowne, PA

They are pretty professional and listen to your question. The contact is very good via text message. The service doesn't go as fast as I expected.

5 years ago

Reply from Freedom Debt Relief

We appreciate you complimenting our level of professionalism, Hetty. We're also glad to know that you appreciate our communication efforts. We apologize if the proper expectations were not presented to you regarding the amount of time it takes to resolve the enrolled debt. On average, our clients usually see their first settlement within 4 to 6 months of being enrolled in our program. If you have specific questions regarding your graduation path, feel free to contact us in client services at (800)655-6303 or via email at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 12th, 2018

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Charles Detroit, MI

They take care of everything and just let me know what is going on. They've kept me up to date with everything.

5 years ago

Reply from Freedom Debt Relief

Thank you for the positive review, Charles! We are happy to hear you are pleased with the results of the program! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 6th, 2020

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Terry

It has been a easy experience. I would say do get the lawyer benefit because as the wait to contact your creditors you may be served.

5 years ago

Reply from Freedom Debt Relief

We appreciate your suggestion, Terry. The legal services protection provides peace of mind to our clients who may be dealing with an aggressive creditor. Thank you for pointing that out! We're glad to hear that your experiences with us have been nothing but positive. We hope to continue meeting or exceeding your expectations regarding our service! Keep in mind you can always view the details of your account by logging onto your client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 11th, 2018

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Jennifer

Everything is amazing. It's worry free. They are very flexible if your having issues paying for your payments.

5 years ago

Reply from Freedom Debt Relief

We're glad our program has successfully provided you with peace of mind regarding your finances. We appreciate you sharing the positive experiences you've had as well. Life events happen every day to all of us. We try our best to cater to the needs of our clients while providing options that will allow them to remain successful in our program. Please continue to contact us in client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief! Here's to a debt-free future.

Dec. 11th, 2018

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georgina andujar

so far so good. coming across this road with freedom dept has been an adventure to overcome greatness for the future

5 years ago

Reply from Freedom Debt Relief

Congratulations on the tremendous amount of success you've had in our program, Georgina. You are doing a fabulous job making progress on your graduation path. Nice work! It's rewarding to know you feel you will have financial freedom in the near future by successfully completing our program. We could not agree with you more! Please continue to contact us in client services as other questions may come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 12th, 2018

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Christine Norman

I feel the genuine concern about my situation. The response to my needs is always quick, efficient and stress free.

5 years ago

Reply from Freedom Debt Relief

We truly care about the success of our clients, Christine. It's heart-warming to know you recognize this from the service we've provided to you. Thank you so much for sharing! Congratulations on all of the success you've had with us! You are well on your way to a debt-free future. As you work to get there, please continue to contact us in client services anytime you have questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 12th, 2018

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Seclester Robinson Conway, AR

getting me debt free in the time they said they would with no hassle i would recommend to family and friends

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive review! Thank you for taking time to leave positive feedback for us! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

May. 7th, 2018

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Stella Saenz San Antonio, TX

So far so good. The only thing is paying the fee upfront in part of my deposit. Right now it''s not affordable for me.

5 years ago

Reply from Freedom Debt Relief

Hello Stella,

We're grateful for the review you have provided to us! We also understand your concerns on the settlement fees, even though they are getting pulled from your monthly deposit you're still paying less than paying these creditors. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principle, fees, interest and all. The best part is that you're already taking a step forward to becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Cristian Katy, TX

It''s been great so far. I am only a couple of months in and they have already help me by reducing some accounts.

5 years ago

Reply from Freedom Debt Relief

This is amazing Cristian! We are overjoyed to hear about your experience at Freedom Debt Relief so far and we want to congratulate you on your success so early in the program! The light at the end of the tunnel is coming soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Marvin Vandaveer Oklahoma City, OK

Great job. Always helpful.when you call for help. Took care of me when one company wouldnt work wih me.

5 years ago

Reply from Freedom Debt Relief

Thank you for your kind words, Marvin! We're always ready to help you when you need it most. Please continue to contact us any time you have questions or need assistance, simply call (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Melissa Wells Madisonville, KY

Fast results great dash board it breaks down everything on your account and help you understand your decisions

5 years ago

Reply from Freedom Debt Relief

Hello Melissa,

We want to thank you very much for your awesome review. Freedom Debt Relief is glad to provide you with fast and efficient results in becoming debt free! The Client Dashboard is a very useful tool while enrolled in our program and we wish you the absolute best through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 12th, 2018

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Michele Toledo, OH

They answer all my questions in a quick manner. They keep me updated with the dashboard and text messages.

5 years ago

Reply from Freedom Debt Relief

Hello Michele,

We greatly appreciate your review. Our team of client advocates is happy to answer any questions or concerns you have about Freedom Debt Relief. We are pleased to hear you are receiving our alerts and using the Client Dashboard. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2018

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Anonymous Elizabeth, PA

They're always there and they text and email me. They're doing the best they can and I'm confident in it.

5 years ago

Reply from Freedom Debt Relief

Your comments in regards to your debt settlement program are very much appreciated! We are so happy to hear that these important communications you are receiving are keeping you informed about your accounts. We look forward to continuing the great experience throughout your debt settlement program! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 11th, 2018

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Carole L Portis

Every now and then I wish the payments would be lower. Other than that, they are professional and courteous.

5 years ago

Reply from Freedom Debt Relief

Hi Carole! Thank you for sharing your feedback with us! We are happy we can be of assistance to you in reaching your goal of becoming debt-free. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 6th, 2020

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Tammy

The informative and supportive experience has made it less stressful going through this important issue.

5 years ago

Reply from Freedom Debt Relief

One of our main goals is to provide peace of mind to our clients regarding their financial situation. Thank you for sharing we were able to successfully do this for you as well, Tammy. It is also rewarding to know you feel well-informed regarding your account and where you are on the graduation path. If you have any questions regarding your account at this time, do not hesitate to reach out to us in client services. You can also view your account information by logging onto the client dashboard at . Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 6th, 2018

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Gary R Berlinger

very positive experience with freedom debt relief.They work with the creditors to get the best settlement deal for us.

5 years ago

Reply from Freedom Debt Relief

We appreciate the positive feedback, Gary. It is so rewarding to know how pleased you are with our service. The Freedom Debt Relief team of negotiation specialists resolve nearly 44,000 creditor accounts each month. Our knowledge and experience puts us in a strong position to stand up to your creditors and fight for the best settlements possible. Please continue to contact us in client services as other questions and/or concerns come up for you. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!

Dec. 6th, 2018

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Erika Pulido

Is has been great, every time I have had an issue with one of the companies they have stepped right up and fixed it

5 years ago

Reply from Freedom Debt Relief

Erika, we're so thrilled by your review! You made the right choice on joining our debt relief program. We will continue to be with you every step of the way and look forward to your continued success within the program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Charronna Chambers

Speaking with the representatives of the company. They were serious and answered all "gazillion" questions I had.

5 years ago

Reply from Freedom Debt Relief

Hello Charronna,

Thank you for your outstanding feedback! Our team of highly trained client advocates are always eager to assist and we're pleased to hear that you have received the utmost customer service. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Doris Jones

Freedom started right away solving my situation and keep me informed through Dash Portal of what's happening.

5 years ago

Reply from Freedom Debt Relief

Doris, we are so pleased to hear that you are using your client dashboard. We're excited to help you become financially free. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Danny Borrero

Amazing, very helpful and accommodate, working together with me to pay what I own as quicker as possible

5 years ago

Reply from Freedom Debt Relief

Hello Danny,

We appreciate your positive review! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 6th, 2018

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Betty Elbert, CO

It has been great. They keep me posted as to what is going on and things are moving far quicker than expected.

5 years ago

Reply from Freedom Debt Relief

Congratulations on your success so far, Betty! We're hoping to maintain this momentum as we move forward! Any time you have questions or concerns, please feel free to reach out to client services at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Dec. 5th, 2018

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Kimberley A. Skowronski

100% Trouble free ~ My accounts were taken care of very quickly & the phones calls stopped coming in !!

6 years ago

Reply from Freedom Debt Relief

We appreciate you sharing such an amazing review, Kimberley! We are thrilled in knowing your accounts were resolved so quickly and you are no longer dealing with collection calls from the creditors. Keep up the awesome work and thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Angela O.

Great customer service always made you feel like you were in control and they can help you with your debt

6 years ago

Reply from Freedom Debt Relief

Thank you, Angela, for your remarkable feedback! We pride ourselves on not only assisting our clients in becoming debt free but also providing the best possible experience while doing so. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Connie Meeker Rochester, NY

They save my life. I was ready to file for bankruptcy and they gave me an affordable alternative option.

6 years ago

Reply from Freedom Debt Relief

Connie, we are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 24th, 2018

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Brad Rodman Modesto, CA

Great, they are doing a great job with all my issues. And I'm very impressed by how well they do their jobs.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Feb. 27th, 2018

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Great and Reliable Company St Louis, MO

It has been an excellent experience - they have done what they said they would do and been very helpful.

6 years ago

Reply from Freedom Debt Relief

We're happy that you've had a great experience so far, Dave! We're looking forward to your continued success! In the future, please feel free to reach out to our client services team at (800) 655-6303 or email any time you have questions or concerns. Thank you for being a part of Freedom Debt Relief!

Oct. 23rd, 2018

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Nora Thornton Groveton, TX

Satisfied with most aspects of Freedom Dept Relief but some accounts haven't been serviced. It's been approximately 8 months.

6 years ago

Reply from Freedom Debt Relief

Thank you for your honest review, Nora! There are several factors that go into negotiations, for example, funds availability, the time it takes for the creditor to respond, and also negotiations strategy. Please know that we are working for you and we always have your best interest in mind. If you have additional questions, please feel free to reach out to our client services team at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Oct. 23rd, 2018

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Linda Agnes

I am concerned regard the length of time it takes to pay off my debts, but I realize it took me a long time to get these debts in the first place.

6 years ago

Reply from Freedom Debt Relief

That is a wise way to consider the time it takes to resolve the debts enrolled. Thank you for being so patient with us while our negotiators work on settling your accounts. Thank you for choosing Freedom Debt Relief to guide you on your journey to becoming debt free!

Oct. 9th, 2018

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Janette Lewis Glade Spring, VA

They have been great to deal with. Have always made me feel very comfortable every step of the way.

6 years ago

Reply from Freedom Debt Relief

Thank you for your great review! We appreciate your comments and look forward to successfully assisting you through the remainder of your debt relief program! Please reach out to our client services department at (800) 655-6303 or should you have any questions or comments regarding your account.

Thank you for choosing Freedom Debt Relief!

Aug. 17th, 2018

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Donna St. Rock Lakeland, FL

Great, prompt, and timely answers to any questions I had at any time. Very knowledgeable and professional.

6 years ago

Reply from Freedom Debt Relief

Hello Donna,

We are thrilled to see your outstanding feedback. We have your back at Freedom Debt Relief and we want to show you excellent customer service and professionalism. We are excited to see you debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 9th, 2018

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p.overman Willis, TX

My experience has been very good and they help when a question comes up and I need to know what to do about it.

6 years ago

Reply from Freedom Debt Relief

We appreciate you taking out the time, P. Overman, to share the positive experiences you've had in our program. Thank you for choosing Freedom Debt Relief! Keep up the terrific work.

Oct. 10th, 2018

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Melanie B Vale, NC

I've had a wonderful experience with FDR. They have always been very helpful during this stressful time in my life!

6 years ago

Reply from Freedom Debt Relief

We understand times like these can be extremely challenging. Thank you for sharing the wonderful experience you've had in our program. Thank you for choosing Freedom Debt Relief!

Oct. 10th, 2018

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Timmy Hill

Every thing running smooth i like not having phone calls. but if i need answers they are usually taken care of.

6 years ago

Reply from Freedom Debt Relief

That's what we're here for, Timmy! We're very pleased to know that you're not getting any creditor calls and don't forget The Freedom Debt Relief team is here for you every step of the way! We appreciate you taking the time to write us a great review, and thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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Christopher Baliles

Not as transparent as they should be on what they charge to settle a debt. Everything that you discuss with an agent upon starting the program should be sent to the individual by mail.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your honest feedback, Christopher. We are sorry to hear you feel we were not clear in regards to the settlement fees. A team member will be reaching out to you shortly to discuss your concern(s) further.

Oct. 4th, 2018

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Jennifer

My experience has been great. Every step was explained to me and I feel like I'm getting the best service out there.

6 years ago

Reply from Freedom Debt Relief

Hello Jennifer,

We appreciate your positive feedback. We are very glad to hear about your wonderful experience with Freedom Debt Relief from the time you enrolled in our program. We will continue to demonstrate the utmost customer service, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Annette

Great company! I am getting close to being free of my credit card debt! I don't think I could have done it without FDR!

6 years ago

Reply from Freedom Debt Relief

Congratulations on being so close to finishing up our program, Annette! We are thrilled to know our program was able to successfully guide you to a debt free future. Thank you for choosing Freedom Debt Relief to assist you on the journey.

Oct. 4th, 2018

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Michelle Hogan

They are very helpful and explain everything thoroughly. They are always there when you call t ok answer questions.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive experiences, Michelle! We are so happy to know our advocates in client services are taking their time, explaining the details of the program thoroughly to our clients. We appreciate you sharing this. Thank you and also, thank you for choosing Freedom Debt Relief!

Oct. 8th, 2018

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Carla El Paso, TX

upfront on the information on how the system works,wish i had knew about this company before i was so deep in trouble

6 years ago

Reply from Freedom Debt Relief

Hello Carla,

We appreciate your positive review. We are here for you every step of the way and we are very excited to see you become debt free. Success is coming your way soon! Please reach out to our client services department at (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 4th, 2018

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James & Maralyn Kimmins Congress, AZ

Very professional service. Customer Reps are well informed and extremely helpful when we need to talk with them.

6 years ago

Reply from Freedom Debt Relief

Hello James and Maralyn,

We appreciate your positive feedback! We strive for excellent customer service at Freedom Debt Relief, and we are very glad to show you this thus far. We are here for you throughout your journey to financial freedom, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Lem Elmont, NY

Honest customer service in real effort to mediate resolving outstanding debts with financial institutions.

6 years ago

Reply from Freedom Debt Relief

Thank you for sharing this amazing review, Lem! We are proud of our negotiations staff and the hard work they do each day for our clients. We are glad to know you have experienced this for yourself! Thank you for choosing Freedom Debt Relief.

Oct. 8th, 2018

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Teresa Arias New York, NY

They are very helpful solving financial problems. They have helped me a lot , I am very grateful to them.

6 years ago

Reply from Freedom Debt Relief

We're grateful that you chose us to be on your side, Teresa! We're very happy to hear that you're receiving the financial assistance you deserve. In the future, if you have any questions or need assistance, please reach out to our client services team at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Oct. 4th, 2018

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Stephen frank Arizona City, AZ

Very good and easy to contact. I like especially that the service representatives speak American English.

6 years ago

Reply from Freedom Debt Relief

Thank you for recognizing our wonderful client services team, Stephen! They do a great job keeping you informed and they're there for you 7 days a week should you have questions, or need assistance! Thank you for being a part of Freedom Debt Relief and we're looking forward to your success!

Oct. 4th, 2018

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Joel Gonzales Chino Hills, CA

They have great customer service, are very helpful and great at keeping me up to date with my accounts.

6 years ago

Reply from Freedom Debt Relief

Hello Joel,

Thank you very much for your review. At Freedom Debt Relief, we strive for outstanding customer service, and we are very glad to show this to you thus far. We will continue to inform you when your account has updates, and we are excited to see you become debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Anonymous

Freedom creates freedom and we are re-relieved now and in 3 years we will be free of debt! Thank you freedom!

6 years ago

Reply from Freedom Debt Relief

This is amazing George! We appreciate your feedback and we are here to provide you the financial freedom you deserve! Congratulations on your success thus far, keep up the great work! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Julie Edwards

Very helpful could not have known where to start of they hadn't been so good at what they do would recommend to anybody

6 years ago

Reply from Freedom Debt Relief

Hello Julie,

Thank you for your excellent review. We are very proud to see you enrolled in Freedom Debt Relief and we will do our best to resolve all of your accounts in our program. We would love to see you recommend our program to your friends and family. Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018

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Verified Customer

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Mari

I loved how helpful customer service was in assisting us every time we called. They were polite and knowledgeable.

6 years ago

Reply from Freedom Debt Relief

Hello Mari,

We appreciate your feedback! We strive for excellent customer service at Freedom Debt Relief, and we will continue to demonstrate this to you through the remainder of your program. We are excited to see you graduated and debt free! Please reach out to our client services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Oct. 7th, 2018