4.9
5.9
Overall Score
Author: Kaitlyn Short
Donaldson Williams is a small, family owned debt settlement company located in Southeast Michigan.
They have been in business since July 1, 2006. According to their website, the company was founded with the financially struggling consumer in mind.
One of Donaldson Williams' main selling points is their customer service. They claim to answer all forms of communication "immediately." However, when we called multiple times during business hours for additional information, Donaldson Williams never answered.
The debt settlement company complies with FTC fee rules, and does not charge monthly maintenance fees. Donaldson Williams doesn't make customers pay until after the debt settlement is reached with their creditors.
Several clients of Donaldson Williams reported that their debt was settled with the company. People also say Donaldson Williams employees are a pleasure to work with and would recommend them to anyone.
One of Donaldson Williams' main cons is that they only handle credit card debt. The company does not provide unsecured or secured debt settlement help.
Donaldson Williams has not disclosed information on pricing or debt minimums.
While the website does list that Donaldson Williams serves clients in 42 states, there is no additional information on which states are serviced.
The debt settlement company is not IAPDA accredited, and does not provide any information on whether or not they are FTC compliant.
Most of the reviews we have on Donaldson Williams are positive. However, some people indicate that the company does not communicate well with clients.
Donaldson Williams could be a potential option to look into. They have positive customer reviews, and service clients in 42 states. Is this the best option for debt settlement? Not likely. They are not IAPDA accredited, and it is questionable on whether or not the company is 100 percent FTC compliant. We recommend exploring other options when looking into settling your debt.
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